I have three A/C units in my home. Two of them were approaching the 20 year mark and one had gone…read moredown twice within a year. I decided to replace the one unit and possibly both, depending on price. After looking at reviews on line, I called Choice Air Care. Chris came out, looked at our set up, and gave me a quote. I got a second quote because that is just good business practice. The quotes were competitive but I felt more comfortable with Chris than the second fellow. I decided to replace both units, inside and outside. Chris had a team there the next day, they started about 2:00 pm, and they had both units installed by 6:30 pm. They were courteous and respectful of my home and property and we were up and running in what I thought was a very short time. Both units worked perfectly but the smaller one's performance began to degrade within about two weeks and it started making a lot of noise, like an air compressor. I called Chris and he was at my door within twenty minutes. He diagnosed the problem as a slight leak in a joint that required some additional soldering. He was completely straight with me. No dancing around the issue, no shoveling bull pucky in my direction, and no trying to deflect responsibility to someone or something else. He said the install team had apparently failed to pressure test the unit or didn't do it correctly, he apologized, and made the repair. The unit was up and running within 1.5 hrs after I called him at no cost to me. Any business can appear to be a good business when things go exactly as planned but the measure of a really good business is what they do when things go wrong. These guys faced up to the problem, took responsibility, and made things right. Excellent work and I've no hesitation in recommending them.

I engaged their service to look at the ac unit for maintenance. Tech guy came over turn up the temp…read moreand went outside to look at the ac units, I hv 3. Return in 15 mins and told me the charge was for $1087 and all they did was refill the refrigerant . I was surprised at how expensive they were but paid anyways as I hv to return to a conf call. It's unethical and unprofessional for a business to charge before speaking to the owners on what will be done and the cost associate with it. I hope the lesson I learn from this allows others to seek a more trustworthy business to perform their services.

Highly recommend! Always reliable, knowledgeable, and friendly--there's no need to call anyone…read moreelse. As always, Alan was excellent!

My AC units weren't working properly, and Zee came out and diagnosed the issues. He gave me…read morethorough, straightforward information, as well as pricing broken down so that I could compare apples-to-apples with other bids. DT wasn't the least expensive, but I'm confident the one that was quoted incorrect parts. Anyway, communications were great, second trip was required for installation, all my questions were answered in depth and I have some cool new features. I will happily use DT for all of my future HVAC needs!!

I reached out to JARIC when I needed an assessment on the source of water filling up my drain pan…read more Was able to get same day service with a great tech Brien and really appreciated the focused and quality work.

Had an entire new HVAC installed. They were professional, reliable and did the entire job in under…read more8 hours. They also did not try to upset us anything. The systems works great.

It's always hard to find a good local HVAC service company that you feel you can trust and won't…read morebreak the bank. Cool Connections is that company! We found them through Nextdoor, and our experience with Joe has been top-notch. We use Cool Connections for our seasonal maintenance and, should we need it, will feel good about using them for repair service.

I am a Cool Connections customer for life! Joe is truly amazing! This is the second time he has…read morecome to the rescue. The first, was the coil in the attic, replaced well below the first quote we receive. This time it was the condenser and he had my house down from 91 to 86 degrees before he left an hour or two later. We are now back in the 70's and our home is comfortable once again. Thank you Joe!

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

Well unfortunately Nicks Air Service is gone and has been taken over by Dun-Rite which is a fairly…read morelarge company.. I needed service on my A/C unit Dun-Rite showed up with 2 service trucks and 2 Tech's /salesman they did troubleshoot it and then proceeded to show me my new system options$$$$ Sorry I like the small local guy that gave me outstanding service and a price that didn't brake the bank.. Dun-Rites technicians are nice and professional, and can't comment on their work, because none was performed..

SAMM's Heating and Air Conditioning provided exceptional service from start to finish. We were…read moreincredibly impressed with their professionalism and efficiency. A special shout-out to Joshua, who did an outstanding job! He was knowledgeable, courteous, and went above and beyond to ensure our system was running perfectly. I highly recommend SAMM's if you any HVAC needs - especially if you can get Joshua on the job!

I feel I need to alert all that Samm's Heating and Air is under new ownership and is certainly not…read moreproviding the service it once did. We have used them since 2018 and referred friends, neighbors and family to them. They have always been terrific. But our last routine maintenance on 5/15/26 resulted in our large AC system not working. We called and were told we could schedule an appointment for 5/21/26. We certainly expected they would send someone to us that night since they caused the problem. It was a working system prior to their routine checkup. They did say we could 'try to get on the list' if we called Saturday morning. Otherwise we could make an appointment for 5/21. I called to talk to Tiffany (owner) this morning and was told she was not in today. I asked to have her call me as soon as possible. I was then told she did not work there anymore. I asked if she or the family sold it. I was given a runaround but was eventually put on hold and then the phone call was dropped. When I called back they admitted new ownership and that they no longer offer 24x7x365 service. I pointed out it is on their phone

CAS heating and air is the best air conditioning company I have ever used. They are professional,…read morecourteous and honest. From the first call to the service appointment was exceptional. Joshua, who serviced my A/C, was very knowledgeable, honest and on time.I will use them for all my heating and air conditioning in the future. Jean V.

Highly recommend C.A.S, Air conditioning in Prosper, Tx. With the heat index of 108 degrees…read moreyesterday, our AC was not getting the house cool enough and my wife has severe COPD which made it very difficult for her to breath even while on an Oxygen Concentrator. The thermostat was reading 98 degrees in the living room. Called our regular AC company only to get an answering machine so I Called C.A.S. which is local and explained our situation. They had a technician at my house within 30 minutes. After checking my AC unit and determing it had plenty of Freon, he went up into the attic and found recently replaced Duckwork (by anothet AC company) had slipped off of the AC unit in the attic which was causing our AC not to cool the house. He indicated the new duckwork installed last year was too short and the installer had stretched it to the max which eventually caused the duckwork to seperate from the AC unit. He replaced about 6 ft of Duckwork, cleaned the grill on the outside AC unit and we were back in business with nice cool air

Thank you so much to Lucas HVAC! His team works very well together and is extremely professional…read more They installed a new unit for us, and it's working perfectly. They solved our problem quickly and efficiently. Don't hesitate to give them a call--look no further if you're looking for quality work, great people, and excellent communication. Highly recommended!

Atrocious customer service. Did an incomplete job on a draining cleaning. Had to hire another…read morecompany to finish the job. The woman who handles the phone calls called me after I sent an email about a partial refund and she hung up on me. The technician was helpful but do whatever you can to not deal with the woman who answers the phones. Extremely unprofessional.