Discount Tire is one of those businesses that inspires customer loyalty. At every location I've been to, the workers were iniverally good. At this spot, they were great. They moved my appointment up, which was helpful. They talked through everything I chose. The work was done well, and done fast. They carry a huge selection, from value to premium. They have an even wider selection with a day or two wait. The place is excellent. read more

Discount Tire - The lobby, in a Dutch angle - Tires Near Me - Plano, Texas

If your a single women or any person in fact and need your tires balanced please do not go here....went to this location for tire balancing and rotation because I had just bought new tires but experienced a whole different service by not doing the job well and unprofessional. Don't ask for PeeWee Herman to set you up for the service cuz he was very rude and had a smart azz attitude to match....they bunched up the weights on each tire so when you drove it the front end was shaking ...I had to go back 3 times to fix the problem which was never fixed but I did get my money back..please stay away from this location if you want a great job done...found another tire shop that took the time to show me what terrible work was done.... Rocket Tires in Ft. Worth came to my rescue and was honest and did the job right!!!! read more

Discount Tire - The response of the man who made it a bad experience - Tires Near Me - Plano, Texas

These guys are the best! I always know what to expect when I go! I have been buying tires from them for years. They are number one in my book! read more

This is based on today. I brought my car in because rear right tire is losing about 10psi's each week. Technician came out to inspect and found the nail in middle of tire. Said it was fixable. Also showed display panel that showed the right rear tire at 28psi. It was not fixed after two hour wait. Technician pointed to and found the nail in back/rear right tire. I showed him this when I started up car. Clearly back right tire. I drove home and thought it was very strange for the "fixed" tire to have the same psi. I called and found out they wrote up ticket for front left tire which was fine. Told that person "fixed" front left tire but there was never a nail and was fine at 38psi. How can you "fix and repair" a tire with no nail??? How hard is it to look car tire diagram and know front/rear/left and right???? Good news, I went back. They apologized and fixed it. A simple careless mistake cost time. Easy to fix! read more

Discount Tire - They finally fixed it. This is what it looked like when they actually fixed it and found the nail! - Tires Near Me - Plano, Texas

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Ordered received and installed four near Michelin tires on my RV. Great Service from both app, help desk and store in Plano Texas

There was great attention to detail. Customer service was great. Fast results. I will definitely recommend to my friends. Great job! read more

why get an appointment and then have to wait with everyone else. Jared lied to me do not trust him. I have been coming to this location for the 30 years I have lived in Plano. I have never had this bad of an experience. Don't lie to me read more

All in all, this location isn't the quickest nor friendliest, but it is reliable enough for my needs. I had scheduled an appointment online, and arrived shortly before my designated time. There was a long wait before I could speak to a representative; but when that happened, the rep walked me out to the car to check out the tires and made their recommendations. I had gone in to get a tire balance and rotation, so I politely declined their offers. I decided to go for a walk around the area while I waited, and received a text message of when my car was ready to be picked up. No charge for the service since I had previously purchased my tires from them. Again, no serious complaints, just more or less what I expect from a Discount Tire. Tip: Schedule an appointment online and they'll guarantee they will get your car serviced within the hour of your appointment time. read more

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Another excellent visit to this Discount Tire store. Had a slow leak, which turned out to be a nail. They took care of it well within the time they quoted. It's important to have an appointment, as I did, if possible. No issues at all. This is why I never buy tires anywhere else. read more

Great phone etiquette! Spoke with Scott on the phone to get pricing on 4 all season tires for my Mustang. Appointment tomorrow to replace all 4 tires with Michelin's. This is a new brand for me since I discovered Pirellis are being phased out on my vehicle. Will upgrade with a better review after this is all said and done! Inquired about first responders or military discount. Good news! They honor both. (Not at the same time). Impressed that they value those that served! I appreciate speaking with a human and not a computer! Thanks Scott for answering the phone! read more

One of the most incompetent stores I've seen. Told me they had 4 of the tires I needed in stock, I get there, they take my tire off, then tell me they don't have the tires I need. Then sent me to a farther away store when there was one closer that had what I needed. Absolutely awful read more

The only decent thing about discount is the speed I came in at 5 and left at 6. But with speed comes sloppy work, They scratched three of my brand new wheels mounting them Not to mention the wheels were almost 1400$ for the set And only gave me a slight discount off the labor. And we're trying to tell me it was either that or leave my truck there for a week while they ship it out to get "refinished" How are you going to mount and sell brand new wheels and you can't even do your one job correctly I used to work here and they push the workers really hard at this location for little pay and are always on there asses I do not recommend them if you care about your wheels! read more

Discount Tire - Scratched brand new wheel - Tires Near Me - Plano, Texas

Been going to this location for years. Tip for others who complain about them selling them tires or warranty that's unwanted. Do your research and have 2 or 3 other options of tires if you don't want the tires they initially suggest. Also just open your mouth and say whether you want the warranty or not. Easy peasy. They're always courteous and love the tire air check. Lines can be long so just plan ahead. Be advised staff that sometimes the tire info doesn't reach our mobiles so just have your air check crew make sure they send the tire info to the right mobile or just don't send it at all. As far as pushing product goes, I've never had issues in years/decades I've come here. Latest visit(s) though they are starting to push their wiper blades. "Push" is overkill. They mention they are selling it and simply ask if you want them. Again, just open your mouth and say no if you don't want them. Understand? Got it. read more

It use to be a nice place to do business with, the new crew there goal is to sell you new tires weather you needed or not, taken my car in for tire rotation, telling me my tires needed to be replaced and worn, I only had 20,000 mile and they are Michelin Premier LTX , and you can see the threads and the indicator showing plenty of threads and wearing evenly, I told the Gentleman what are you talking about these tires are 60,000 miles and you can see plenty of thread, then he said we will rotate them maybe next time I need to buy tires. By the way shopped the competition for my other car and discount is the most expensive place, I know they match pricing if you bring in but it should be there management job to shop the competition. read more

This location operates by the mantra ABS ... Always Be Selling. Had a good experience on a previous visit to this location - they fixed a puncture and I was gone. Now, however, quite the opposite. Went in simply to have one tire checked for a possible leak. Before they would start the work, they said they needed 'a backup plan' ... essentially meaning they would compel me to purchase a a new tire if they found ANYTHING wrong with the current tire. I did the smart thing and walked out. read more

Dylan, JC, and Gabriel all deserve a raise. This past week with my rental car has been hell and these guys have helped me more than I probably deserve. I came in with a flat tire the day after I got my rental car and enterprise has not been helpful AT ALL but these guys went above and beyond to help me. I am so grateful for their compassion and willingness to help me. 10/10 recommend this discount tire above all others in the area for customer service read more

I have an appointment and wait 2 hours. Don't go here your time is more expensive than their tire

Reliable , kind, efficient, affordable!! This team works hard! I brought my car in a few weeks ago they contacted my warranty company and had me set up with 2 new tires in 2 hours. Brought my fiancés car in today and they rotate your tires for free for the life time of the tires when you buy through them. Cannot recommend enough read more

Dylan and his crew did a great job price matching on a set of 4 tires for me. No hassle no Bull. Thanks guys. Also, we went back an hour later because my best friend had a staple in his tire, they removed it and rotate his tires for FREE. I know it sucks spending money for tires, but if you have too, do yourself a favor and pick DT. They really stand behind what they sell and will repair others work as well. Thanks again to Dylan and his team. read more

I came here thinking I was going to get a tire replaced with the road hazard certificate, but they denied the replacement because it wasn't road hazard related. It was a bit frustrating. Now that I know that accidents are not covered it makes purchasing certificates less worthwhile. Also be aware that they're only good for 3 years. The service was reasonable, they took a bit longer than I would have expected to mount one tire, but they also worked me in the schedule rather than make me wait in line as if I was getting all my tires replaced. They offered me free mounting to help me out and that is appreciated. read more

I have always had such great experiences with this company! They do what they can to save me money and are always friendly and helpful. Josue at Spring Creek in Plano was wonderful! read more

They usually gave great service but I was getting low pressure check and waited over 20 minutes with no one even acknowledging me or help in any way even though there are many service workers around. read more

I always go to the discount tire off Spring Creek Pkwy and 75. My tire blew in the middle of rush hour, and although it takes a good while, they did their best to help me save time and money when I got there. I ALWAYS buy the warranty on the tire no matter what...it's saved me money in the long run. They also fixed my donut tire which was flat as well, and got me in my way as fast as possible even though it was pretty busy there. It's just always where I go. You also get a free tire rotation anytime you want it when you buy from them and the warranty is high up front but helps a lot later on when you need to replace. Generally I buy 2 at a time, but they didn't pressure me into it and found ONE tire and made me feel good about only buying 1, and that it would not make a difference in that it would not make a difference in the sense my other tires are older, but didn't really need to be replaced. (If you can place a quarter on the tread and and the coin stays up on its own, you don't need a new one) read more

Discount Tire - My flat donut tire - Tires Near Me - Plano, Texas

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great service! I stopped by 10 mins before they were closing due to feeling a tire being flat and Sal was super helpful and communicated with me throughout the process! read more

Outstanding service every time I visit the place. Service managers are attentive, easy to deal with, and very responsive to the customer's needs. All the workers are polite, we'll-trained, and good representatives of a well run shop. Highly recommended. read more

Excellent deals on tires. They took care of all of our vehicles I'll never go anywhere else

Top Notch Service! I took my car in for a run flat that needed to be repaired, they quickly patched it up and I decided to purchase two additional tires to replace an older one--for summer coming up. They did this inside an hour and was courtesy and professional. I will not go anywhere else now. Thank you for fixing my tire and getting me back on the road. read more

I've reviewed other Discount Tire locations, and while some are newer and bigger than this location, I've never received anything but exemplary service at any of them. This was my first visit to this particular location in a couple of years; I picked this one because it had the shortest wait time of several others within easy reach. My issue was that I had apparently run through a nice collection of screws, and I had multiples in at least two tires. The good folks took all of the wheels off, removed the (what turned out to be very short) screws and performed a leak test on all four - shockingly, no leaks (!). They put them all back on and pronounced me good to go for the low, low price of - zero! There are few businesses that I would even consider saying that I'm a customer of "for life", but Discount Tire has never done me wrong (and there have been countless incidents like the above) in almost 20 years of dealing with them, so I think they're my official tire store. read more

Groundhog Day and I'm in trouble. Need my tires checked on the double. Light on dash says there is need. I hope to be out at lightning speed. They check the pressure and add some air. LOOK!! there is a nail in there! They'll pull the nail and patch for free, and oh how happy I will be. In less than an hour this can be done. Look at the time, I have to run! My peace of mind has been restored. As a future client I am on board. Thanks to all for top-flight service. You made me calm when I was nervous. read more

Discount Tire - A beautiful day. - Tires Near Me - Plano, Texas

Just had new tires and wheels put on and they look great! Matt and the guys at Discount Tire did a great job. I've been coming to this store for years and it's always been a pleasant experience. I wouldn't go anywhere else. read more

Excellent service and kind employees. I knew Saturdays would be busy so I arrived 20-30min prior to opening and smiled when I found five or six people had already beaten me to the line. Immediately before opening an employee came out to greet us and let us know they'll take us in the order we'd lined up and get us assisted as soon as possible. They did just that. Each employee came out and paired up with those of us in line and walked us to a computer. The gentlemen who helped me pulled up my info (we'd been before), took my key and pointed out the complimentary coffee and water bottles in their waiting area. I was impressed that they clearly anticipated the large crowd for a Saturday and had someone manning each computer to handle walk-ins as well as plenty of people working on cars. It was by far the quickest tire rotation I've had. Don't get me wrong, you should bring your phone or magazine to keep you occupied, but the wait wasn't excruciating. My family has been Discount Tire customers for over 30 years and this is exactly why. read more

I have been using Discount Tire for many years and will not get my tires elsewhere. This location is always busy so expect a two hour wait. The employees are friendly and try to pricematch if same tire found cheaper elsewhere. The free tire pressure check is a great although line is initially confusing first time through. Highly recommend warranty as it has saved me a few times. read more

Dylan and the team were professional, courteous and extremely knowledgeable. I went in for tire repair and rotation. They had me in and out in a little over 30 minutes. Definitely recommend the location off of 75 and Spring Creek in Plano read more

I love the Discount Tires business model. And this is my favorite location - great staff, honest guys and quick service. I highly recommend getting there early in the morning so you can get in and out. They are popular, so the wait can be pretty long. read more

I had a tire blow out on the side of the road. It was a car we had purchased the night before. I was not sure about the lug nut key size. I called discount tire three separate times and they were very patient and answered all of my questions. They went above and beyond to find all my tires and find the wheel that also had to be replaced. This discount tire has excellent customer service! Great value! read more

This is my chosen tire shop for all of our vehicles. I have sent my youngest son up, my wife's been there and so have I and they are always helpful, polite and respectful. No gimmicks or gotchas, they provide a straight quote and get the job done in a timely manner, and sometimes they get done even quicker. On one occasion, my son's right front steer blew on the way to school. They replaced the tire (had the road hazard on all of them) and had him out the door so that he would not miss his second class of the day at 09:25. And they were moving quickly and efficiently on the rest I saw in the bays for the short time they were there. Highly recommend Discount Tire overall and this shop in particular for any tire and wheel needs. read more

I commute over 30 miles everyday and I'm pretty careful with my tires, making sure they're rotated every 5K miles or so and making sure air pressure is good. Discount is my one stop shop to take care of everything tire related. I never hesitate to ask their staff questions as everyone is very informative and honest, and most importantly they care about your safety. 5 star customer service no doubt. read more

In and out within 15 minutes for a tire rotation. Great service and friendly employees. I love this location!

This is a great tire place! I've been a DT customer for decades and today I saw a great team in action. From the professional courtesy on the phone, to the special fast tracking of my check in while I drove to the store, to the efficiency of the service writers and mechanics clearing the customers through quickly, this is a very well-run location. No one has to wait too long to be seen. They are knowledgeable and friendly. My car was done 20 minutes earlier than promised. I want to say thanks to Alex for getting me taken care of today, and a special shout out to Ryan who was cool and professional as he was dealing with a real ass of a customer today. The customer was nitpicking the invoice notes and was really unreasonable. Ryan was patient and accommodating way beyond the point that I would have been. Y'all keep up the great work! read more

Tricked into buying new tires in less than a year. I had complained to them once before about not adding on the warranty without asking. they did it again. it was a battle to get them to remove the warranty. They add on the warranty without even asking you. read more