Ryan just completed my spring aircondition He arrived on time and completed the check in a timely manner. The unit is only 3 years old, so it was just maintenance. I had previously used a company for the last check 6 months ago who said I needed additional parts which were going to cost $400 plus, which I did not buy. The unit is working well, so it does not appear those services would have been necessary. I appreciate honesty and based on the service feel that this is a company that can be trusted. It is important to me to use a trustworthy company. read more

Recommended ridiculous repairs that weren't needed to a long time customer. Didn't care when they lost that customer's business.

Good people, knowledgable techs, no upselling, fair pricing, RELIABLE! Cathy goes to bat for you on warranty items.

We've used Hammack for more than 30 years and couldn't be more pleased. They are on-time, clean, efficient, competent and meet their estimates. They just replaced our AC unit today and Jason and his crew were excellent. They only reason they get five stars is because I can't give six. HReed read more

Great customer service! They are organized and send you reminders regarding your appointment. Also, they're very direct and knowledgeable about your A/C. They came out and were able to diagnose my A/C issues pretty quick. They also were able to provide a reasonable price quote to fix my problem and they fixed it in the same day! No BS, straight to the point, and reasonable prices. I shopped around and the other A/C companies were not very organized and quoted me a ridiculous amount. PLUS, when they did, the issue they diagnosed was not even the actual issue! Highly recommend Hammack. read more

I can't begin to tell you how great and honest Hammack AC is. If you read my other review on AirTron, you'll see that they attempted to extort thousands from me, claiming my failed AC was due to a leaking compressor. I called Hammack and had Billy come by, and he took ONE look at the AC unit (with the fan motor still on) and laughed, saying "it's not leaking." He tested it out and in fact, it wasn't. Billy was right on. He replaced the failing fan motor in 30 minutes and I was back in business with air. Instead of spending close to $6k with AirTron to replace something that wasn't broke, Billy was upfront and honest and much more of a consultant than a "sales guy." Hopefully there are more guys in the world like him. read more

Wish I could give zero stars. That would better match the level of service Hammack provided. I called Hammack because my AC unit was making a grinding noise, and the inside temperature never dropped below 80. The day the person came out (2 days after I called) there happened to be a cool front, and the air conditioner was not making the noise at that time. The technician looked at the unit, told me it was fine and charged me $94 for the appointment. I explained that this was the first day it WASN'T making a metallic grinding noise and failing to cool the house, and asked if he could come back on short notice (same day) if it started making the noise again. He said no, they don't do same day appointments. Long story short, I called a different AC company and someone came out and fixed it right away, and charged less money. Don't let Hammack rip you off. They care more about getting your money than about doing any work. read more

I've used these guys twice and didn't get that "I need to take shower while the theme from 'The Crying Game' plays in the background." Seriously this is the most honest heating and air conditioning company that I have ever used. Each time that I've called they give you a reasonable service window and have always shown up during that window. And, They charge a very fair price for the work that they do. When they arrive to do the service they are professional and do the work that's required. I will use them time and time again. read more

Great company I used after finding them on Yelp. Prices were great, service was prompt and delivered as promised. I had them replace my entire upstairs unit and install additional air returns. I will use them again for sure. read more

These guys actually seem to know what they are talking about, which with all the A/C issues we've had is really a welcome change. They even came out on a Saturday after hunting down a replacement motor that morning. Great service! read more

I've called Hammack for years and have referred them to friends and clients as well. They are honest, affordable and competitive. Kathy, Mike and Virginia treat me like family (In a good way). Today, on one of the coldest days in recorded history, Mike braved the dangerous roads to fix a neighbor's furnace. I can't thank them enough- their level of service is truly refreshing! read more

Top-notch in all aspects. Called over a Sunday and got a response and an arrival time that same day, and the multi-tiered problem led to calling over a holiday and again getting a committed arrival time for the very next morning. Tech Ryan was excellent, no upselling or pressure plus full explanation of his assessment, recommended solution, and explanation of results after completion of repairs. Ryan's honesty and integrity, along with the unheard-of responsiveness of Cathy and Virginia, will make me a customer for life. Great job!! read more

During an A/C warranty service call, a freak accident resulted in some water damage which was detected the next day. I called Hammack and they immediately sent someone to inspect the damage and repair the leak. Hammack didn't hesitate to pay to repair the damaged wall and flooring. I'm glad I picked Hammack to initially install my A/C system, I'm not sure all companies would have been so upstanding. read more

I have used Hammack for the last several years and I think they're outstanding. My AC went out today, called them this morning and Mike was out by 12:30 p.m. Mike has been the technician the past several times and he's done good, honest work. Today, was very minor and he didn't try to up sell me -- he even cleaned some leaves out of the unit just because he was here. Highly recommend. read more

Good honest work and they arrive on time. They have never tried to sell me something I didn't really need.

I have used Hammack several times. Called this morning with an issue, tech dispatched the same day. Tech Ryan was excellent. Knowledgeable, courteous, and efficient. No attempt to sell something not needed. Great job. read more

I can not say enough good things about Hammack Service Company. From the time you make your service appointment until the time your serviceman leaves it is very professional. I've had Chad, Mike or John come to my home over the years for yearly maintenance and all of them have been kind, courteous and very knowledgable about Lennox equipment. They are usually early to your appointment, NEVER LATE. I believe they charge a fair price for their services, too. We use to have Quigley Heating and Air service our equipment until Mr. Quigley passed away and his children started running the company into the ground. One of the daughter's was so rude to me, I started a search for a new company. Now I am so glad she was rude to me because I consider Hammack to be the best Lennox Service Company in town!! read more

Been a customer for about 20 years. Great equipment at fair price. Honest, reliable, good folks. Not state the art but I stick with them. They take good care of my heat/ac needs. read more

I have been using Hammack for at least 10 years. The service has been excellent, the techs knowledgeable and helpful. I started using them on the recommendation of an engineer I knew at Lennox. He said he used the and so did many of the executives at Lennox. I can see why. Today they saved us from having to cancel a visit by grandchildren from the North and having to move into a motel. Our coil was leaking badly needed replacement. Hammack came through for us! Thank you for your service! read more

do not buy a service contract from Hammack, its 249. for one winter check and replace the filters, then my spring check would have been another 249.00 I could have purchased a lot of filters for 249. They completely misrepresented their service contract. read more

We use Hammack AC & Heating for our rental property. We called them on Christmas Eve because our tenants had no heat. They pulled our records, visited the property and fixed the problem in no time. We got the bill yesterday and they only charged us for the part. Not even a trip fee or labor on Christmas Eve! WOW! read more

I am blown away by their responsiveness, their integrity and their service techs. I called and scheduled an appointment for service. The techs showed up within the timeframe committed, what company does that....show up on time, Hammack does!!! The technicians were very personable and knowledgeable. They could seem to find my issue when they came but they advised that since they didn't find a problem, there was a 30 day call back window if the issue occurs again and the service charge covers it. Well later in the evening, the issue arose and I called and left a message late in the evening. First thing in the morning, I receive a call that they can have a tech out today to address the issue. Again, they show up during the time slot, find and fix my issue. I work in the construction industry, these guys are a top tier company with fair, competitive pricing. Their team was great and they will get all of my future business and refer them every time. They had an opportunity to get over, but they didn't. Their team members integrity is what sets them apart from the rest of the HVAC companies. Thank you to Joe, Ryan, & Patrick for making our house comfortable again!!! read more

We've been using hammack for 7 years. And they have always been great. They show up on time, are accommodating on short notice and have respectful and knowledgeable technicians. We have older units in our home both ac and heat, and they have never tried to scam us. We have the annual check up service package and it is one of best service decisions we have made with our home. read more

These folks are very helpful, knowledgeable, honest, fair & extremely easy to deal with. We've used them for 17 years & the customer service is exceptional - it reminds me of how things used to be when good customer service was the norm, not the exception. Again, their customer service is *outstanding* - you cannot do better if you need A/C service or a new A/C system. They saved me time, trouble & money. Highly recommended! read more

they sent out a technician that said my fan motor was dead but he didn't even test the capacitor. Said it would be difficult to replace the fan and recommended a new unit. read more