Alex is too much of a professional, he shared even with me about purchasing the proper filter. No…read moreother tech has shared that. He is professional at communicating, Also showing any other awareness issues. He is respectful and I am very empowered about the knowledge he knows about Air conditioning. Don't let his size fool you he is fully equipped for the Job. Thank you Cool Experts for sending Alex.

Jason and Joey with Cool Experts were great. In the middle of the Texas summer, I had what every…read morehomeowner fears-- my AC blew out. It was 93 degrees in my house and sweltering, and they came out to diagnose the problem fast and worked with me to fix the immediate issue and then lay out a longer term game plan for helping improve my overall system's function. Jason in particular went way above and beyond the call of duty, really working with me to keep me informed and try to make sure I would be squared away for as long as I can.

Recommended ridiculous repairs that weren't needed to a long time customer. Didn't care when they…read morelost that customer's business.

Ryan just completed my spring aircondition He arrived on…read moretime and completed the check in a timely manner. The unit is only 3 years old, so it was just maintenance. I had previously used a company for the last check 6 months ago who said I needed additional parts which were going to cost $400 plus, which I did not buy. The unit is working well, so it does not appear those services would have been necessary. I appreciate honesty and based on the service feel that this is a company that can be trusted. It is important to me to use a trustworthy company.

Steve is truly outstanding. His recommendation of AC options was one of the best decisions we've…read moremade, and the system he installed has been flawless in both performance and reliability. Beyond installation, his support for follow‑ups has been exceptional, showing genuine care for his customers. He responds promptly to every call, arrives quickly, and resolves any AC or heating issue with total perfection. Steve's professionalism, expertise, and dedication make him a rare find in this industry. A well‑deserved 5‑star review. We highly recommend Steve with full and total confidence

I have no idea who "Bobby" who responded as the owner of SHR is. Perhaps Steve sold the business?…read more How would bobby know anything about this. Steve is the one who kicked loose the plumbing and Steve is the one that refused to repair the damage. Steve also did not even go into the attic to see what the issue was. I went up and found and repaired the fitting that was broken loose. As for anything free, the thing repaired over the years were shoddy wiring that SHR was responsible for and a failed motor that was under parts warranty, but of course they charged for all that. The only free thing they did is give me an overpriced estimate for a new furnace and during which they damaged the drainage, cause significant damage.

Strike Force installed a new HVAC system for our house last summer, after prior year fixing…read more25-year-old system. They matched up the new system with the two-story house. Never once tried to oversell me. Strike force installed the system in one-day and evening. Cleaned up when finished. They are straight shooters and not what they are doing. The house stays cool all the time. The one time I called Toby this year, he promptly arrived and adjusted they system. I highly recommend Strike Force.

Jeff and his team have demonstrated a very professional approach to helping us overcome many…read moreserious flaws left behind by Hammack Service Company in 2011. For the past twelve years we have suffered from countless problems caused by Hammack Service's poor workmanship and horribly sub-standard electrical, mechanical, & plumbing practices. We will recommend StrikeForce Heating and Air to all our friends.

Review Part 1. Let's begin at the beginning . I bought the house while stationed at Ft Hood and…read morenever had the time to address the air conditioning due to all of the deployments. There were 4 AC companies that gave me quotes. A1 Air not only was the highest of all the quotes but stated that all of the unnecessary work that they did quote was code and had to be performed such as installing a French drain , and when asked about an incentive from Oncor , the sales woman's stated quote ," Oncor has no money to give away for any incentives...HA HA." All of the companies gave quotes for a 2.5 ton and the 16 or above seer system with and with out heat pumps along with WiFi capable thermostats. A1 Air 8700.00 with 18 month zero % financing . Chapman Air, 7700.00 no zero % financing . Willard Air 7500.00 18 month zero % financing . Forney Air 60 month zero % financing, Oncor incentive used towards price of the unit , and the final price was under the lowest I was quoted by the other ac companies. The 34 year old ac system in my house was completely removed and replaced with a shiny new system along with new electrical boxes and wiring 10 year warrant on parts and 3 year warranty on labor which was way better that the other companies . Communication between the owner Richard and his techs and office was the easiest I've ever had with any company . Any issues I may have had with anything was quickly resolved . So far the service works great and no issues as of yet and really do not expect any. I have recommended this company since the first hour that they started installing my new AC unit. The part 2 of this review will be after the long hot summer of 2019 to report back how the new AC service has worked . 06/30/2020 Review Part 2 On June 17th 2020 our A/C started blowing hot air. Being I decided to see if it was a fluke and let it run for a day or so just to see if it was the heat or actually the the A/C. Well , it never got cold. So on the 19th we called Forney Air and scheduled the appointment. At 3pm a technician arrived and discovered a cool element in the attic malfunctioned , which is rare for that unit. The technician was able to get a new part ordered from a near by supplier and was also able to get that part same day . Forney Air Owner Richard and a platoon of technicians arrived with the new part and quickly installed and performed diagnostics on the entire system. All of this including the inspection and replacement took maybe all of 3 hours and was covered under the warranty. The efficiency and professionalism of Forney Air has still not wavered. Support your local business like Forney Air . You will not regret it.

After the review hit the owner of the company came out and fixed everything ... no more duct tape…read moreand I have been very satisfied with everything I just hate that it was a bad review that fixed the problems ... but they are fixed and I am very pleased that it was taken care of today ... thank you Richard First review ... Very disappointed with the service I have received... I had a new ac unit put in a couple months ago a very nice upgraded 2 stage system ... the owner Richard came out and was very nice let me know what my options were and seemed Very thorough and knowledgeable while selling the unit that is really the reason I went with his company ... come install day 2 guys came out and put the unit in they seem to have had some trouble getting the unit in the ac closet they took the thing apart and installed in piece by piece ... but once again they know what they are doing I really do not ... the first day before they even leave I notice that the system is really loud they dont seem to think anything of it after testing it out and such I give it a couple days then decide to call it takes 2 calls to get a call back and have them check it out they come out and yes there was a problem a zip tie was In the fan making it like a card in the spokes of a bike tire ... a couple weeks later I open the ac closet and it is like a freezer in there I have more ac in that closet them my whole house it seems and I notice that the unit has black duct tape all over it so I call them again it once again takes 2 calls to get a response...they send out the same guy that installed it he is very nice but he comes out and duct tapes it more and tells me that these (top of the line) American standard dont always have there seals and gaskets in them or just dont fit right ... the problem is still going on I can leave that door open to help cool the house I guess ... so I have been calling the owner for over a week now and i can not get a return call at all !!! I wanted to have him come out and check it as it being duct taped together doesnt seem like it's a good unit that i just paid high dollar for plus the filter that I will need to change is behind the drain pipes and seems impossible to get it out to change it ... that nice 3 year warranty doesnt seem that great if they won't return there calls at all!!!! Good luck if you use these guys!!! I will now be calling a reputable ac company to came out and fix it or reinstall it correctly I guess !!!

My AC line outside was frozen over. I called 2 other businesses first (Rescue Air and Dragan)…read more Both companies came and checked out my unit and said my HVAC needed to be replaced for costs ranging between $7000-16,000. Thank goodness I picked Jade Air for my third, and final estimate. Aric (the owner's nephew) came out and immediately said that the problem was that the connectors needed to be replaced. For under $500, my connectors were replaced, my unit (inside and out) were thoroughly cleaned and serviced, and the Freon was topped off. In addition, Gilbert, the owner, said if I had problems in the near future, and needed to replace my unit, the money I'd spent would be applied to my new purchase. Win-win. To top that off, I was having what I thought was an electrical problem since the last rainstorm. One circuit wasn't working and flipping my breakers hadn't fixed the issue. I mentioned it to Aric and he checked the breaker box (testing all of the switches) and spent time looking around my house to try to determine the cause. Turns out one of the GFCI switches was off. Aric saved me the cost (and time!) of having an electrician come out and find this simple solution. I was his last call at the end of the day, so the fact that he was determined to help me was extraordinary. This is a family-owner business and they are extremely personable and trustworthy. Call them, you won't be sorry. You can I'll be using and recommending Jade Air for HVAC needs from now on!!!

I was quoted a price and when it came to to preform the job the price changed. Very disappointing.read more

Relay switch in my A/C unit failed and back-fed into my thermostat killing it. Called Jesse and he…read morecame out earlier than promised and was able to quickly diagnose, repair, and provide meaningful recommendations for future items that should be on my radar. Great job and will only use them going forward as they are local, honest, and got the job complete without issue.

These guys are great! Even during the Covid 19 pandemic Jesus and his team were able to get us up…read moreback and running with new unit. With everything going on and shortage of supplies these guys went above and beyond and drove across the metroplex you pick up the unit. After the installation these guys cleaned up after themselves very well! After working with contractors and their crews that have not done that in the past. It was nice to see that they did. Thanks guys!!!!

I called them, they were super professional. Had an availability the same day showed up on time…read more Super friendly found the problem within minutes. Understood what was going on. And was able to get the unit up and running in no time highly recommend these two guys to get the job done super fast with a fair price. They are super honest. Highly recommending these guys for any type of AC work and heating. They definitely earn my trust and respect. Definitely recommend these guys to everyone I know.