We called Hot & Cold one evening. They were able to come the same day. The technician was very…read moreprofessional, knowledgeable and fun to talk to. The poor guy was working through our dogs' excessive barking. He was considerate and it didn't even seem like our dogs bothered him. He was able to fix our thermostat quickly and at an affordable price.

These guys are amazing!!!! They came out and installed my…read morenest thermostat and they took the time to show me how it works and everything. They were prompt, professional and best of all their price was very reasonable. I called other companies and they all tried to charge me an arm and a leg but this company had the lowest price. Highly recommend. A+

They came to clear a clog in our ac line, which drains into our bathroom sink. They blew the clog…read moreinto the sink line and left the sink clogged. Now we have a plumbing bill...

Best HVAC experience ever! Had to call out Eastin Air for an incredible experience! We have a dual…read morezone heat pump with a zone control board and our furnace stopped working the day before the temp dropped down to 40's. These guys diagnosed a complex system and troubleshooted over 50 wires and identified a short in the system and fixed it ASAP! These guys were extremely kind to our 5 year old son, professional, timely, communicative, and super fair on pricing. I would highly recommend them to anyone in need of hearing/cooling help!

I cannot say enough good things about this company. They have serviced our HVAC for many years…read more They responded promptly each time we called - to restore our AC when it was really hot & to restore our heat when it was really cold. Their owner & technician (Jose Tovar) have gone above what I expected, and the results have been stellar. You can do business with them with confidence based on decades of experience I have had with them. I highly recommend this company!

I had A1 come out to help me with my AC unit that wasn't cooling. After about 45 minutes the…read morerepairman told me that I needed $5,800 of repairs. Thankfully I called another company that came out and told me all I needed was freon and I paid less than $100. Needless to say I will never call A1 again. I hope A1 doesn't take advantage of everyone like they tried to do to me.

Was told the system needed to be replaced and no parts were available, both statements were untrue.read more

Garland Heating & Air is truly a company you can trust! The technician who came out was…read moreknowledgeable, honest, and took the time to explain everything. They stand behind their work and don't try to upsell unnecessary services. The quote I received for a new unit was very reasonable, and when I shopped around, other companies were charging much more for the same job. I'm so glad I chose them -- highly recommend!

Our AC went out on the weekend, and Luis prepared some quotes on a Sunday while he was with his…read morefamily. He beat competitor pricing by far, and the next day, my new unit was installed without any issues. Once completed, he showed me the unit and gave me advice on annual maintenance to take better care of my unit. I am beyond happy and satisfied with the service he provided. I would highly recommend FERSA and Luis to anyone needing AC services. Don't waste your time with other companies. Luis will surpass any expectations you have!

Repeat customer. FERSA is friendly and helpful, from their reception to their technicians. Both…read moretimes we've used their service for our air conditioner they've come out promptly and addressed our problems. They've gone out of their way to give us far better than a fair price. They've earned our trust and business.

I moved into an apartment complex with a brand new system installed from this company and it has…read moreonly worked 4 out of 45 days! They told the complex that I didn't know how to adjust the thermastat? I have been adjusting thermastats since your mother was in diapers. It's 90' outside and 87' inside again! Tomorrow is Friday and I'll bet they don't show up till Monday! As long as they are cool it doesn't matter.

my igniter went out on my furnace over the weekend. The technician called and with their weekend…read morefixed visit fee (which was highest of the 5 24hr companies i called) and their crazy per 15 min labor rate and the igniter he quoted me around 600 dollars. the part is around 20 dollars and goes on with one screw. ive changed one in 3 minutes. The company i ended up going with did it for 175. They have a lot of good reviews because I am sure they probably do great work but i will not do business with someone that tries to take advantage of you when you have a failure at an inoppertune time.

Review Part 1. Let's begin at the beginning . I bought the house while stationed at Ft Hood and…read morenever had the time to address the air conditioning due to all of the deployments. There were 4 AC companies that gave me quotes. A1 Air not only was the highest of all the quotes but stated that all of the unnecessary work that they did quote was code and had to be performed such as installing a French drain , and when asked about an incentive from Oncor , the sales woman's stated quote ," Oncor has no money to give away for any incentives...HA HA." All of the companies gave quotes for a 2.5 ton and the 16 or above seer system with and with out heat pumps along with WiFi capable thermostats. A1 Air 8700.00 with 18 month zero % financing . Chapman Air, 7700.00 no zero % financing . Willard Air 7500.00 18 month zero % financing . Forney Air 60 month zero % financing, Oncor incentive used towards price of the unit , and the final price was under the lowest I was quoted by the other ac companies. The 34 year old ac system in my house was completely removed and replaced with a shiny new system along with new electrical boxes and wiring 10 year warrant on parts and 3 year warranty on labor which was way better that the other companies . Communication between the owner Richard and his techs and office was the easiest I've ever had with any company . Any issues I may have had with anything was quickly resolved . So far the service works great and no issues as of yet and really do not expect any. I have recommended this company since the first hour that they started installing my new AC unit. The part 2 of this review will be after the long hot summer of 2019 to report back how the new AC service has worked . 06/30/2020 Review Part 2 On June 17th 2020 our A/C started blowing hot air. Being I decided to see if it was a fluke and let it run for a day or so just to see if it was the heat or actually the the A/C. Well , it never got cold. So on the 19th we called Forney Air and scheduled the appointment. At 3pm a technician arrived and discovered a cool element in the attic malfunctioned , which is rare for that unit. The technician was able to get a new part ordered from a near by supplier and was also able to get that part same day . Forney Air Owner Richard and a platoon of technicians arrived with the new part and quickly installed and performed diagnostics on the entire system. All of this including the inspection and replacement took maybe all of 3 hours and was covered under the warranty. The efficiency and professionalism of Forney Air has still not wavered. Support your local business like Forney Air . You will not regret it.

After the review hit the owner of the company came out and fixed everything ... no more duct tape…read moreand I have been very satisfied with everything I just hate that it was a bad review that fixed the problems ... but they are fixed and I am very pleased that it was taken care of today ... thank you Richard First review ... Very disappointed with the service I have received... I had a new ac unit put in a couple months ago a very nice upgraded 2 stage system ... the owner Richard came out and was very nice let me know what my options were and seemed Very thorough and knowledgeable while selling the unit that is really the reason I went with his company ... come install day 2 guys came out and put the unit in they seem to have had some trouble getting the unit in the ac closet they took the thing apart and installed in piece by piece ... but once again they know what they are doing I really do not ... the first day before they even leave I notice that the system is really loud they dont seem to think anything of it after testing it out and such I give it a couple days then decide to call it takes 2 calls to get a call back and have them check it out they come out and yes there was a problem a zip tie was In the fan making it like a card in the spokes of a bike tire ... a couple weeks later I open the ac closet and it is like a freezer in there I have more ac in that closet them my whole house it seems and I notice that the unit has black duct tape all over it so I call them again it once again takes 2 calls to get a response...they send out the same guy that installed it he is very nice but he comes out and duct tapes it more and tells me that these (top of the line) American standard dont always have there seals and gaskets in them or just dont fit right ... the problem is still going on I can leave that door open to help cool the house I guess ... so I have been calling the owner for over a week now and i can not get a return call at all !!! I wanted to have him come out and check it as it being duct taped together doesnt seem like it's a good unit that i just paid high dollar for plus the filter that I will need to change is behind the drain pipes and seems impossible to get it out to change it ... that nice 3 year warranty doesnt seem that great if they won't return there calls at all!!!! Good luck if you use these guys!!! I will now be calling a reputable ac company to came out and fix it or reinstall it correctly I guess !!!

Steve is truly outstanding. His recommendation of AC options was one of the best decisions we've…read moremade, and the system he installed has been flawless in both performance and reliability. Beyond installation, his support for follow‑ups has been exceptional, showing genuine care for his customers. He responds promptly to every call, arrives quickly, and resolves any AC or heating issue with total perfection. Steve's professionalism, expertise, and dedication make him a rare find in this industry. A well‑deserved 5‑star review. We highly recommend Steve with full and total confidence

I have no idea who "Bobby" who responded as the owner of SHR is. Perhaps Steve sold the business?…read more How would bobby know anything about this. Steve is the one who kicked loose the plumbing and Steve is the one that refused to repair the damage. Steve also did not even go into the attic to see what the issue was. I went up and found and repaired the fitting that was broken loose. As for anything free, the thing repaired over the years were shoddy wiring that SHR was responsible for and a failed motor that was under parts warranty, but of course they charged for all that. The only free thing they did is give me an overpriced estimate for a new furnace and during which they damaged the drainage, cause significant damage.