Divina was working front counter on my last visit, very pleasant and kind young lady! She helped me with deciding my order by giving me options as well as the new seasonal items! This young lady deserves a raise for how kind she handles all the customers! read more

Holy moly when I tell you the service there is amazing believe me this young lady named Leticia was the absolute best and so kind and my ice cream was also amazing haven't had service this good in a while read more

First I was just wondering if I'm the only one who thinks that things have changed through out the years with changing the menu and portions. I ordered the banana split and it was in a container that fit half of a banana. No joke it was like it was done that way. The line was very long but that's not an issue because it is really hot here so that's expected. I was shocked to see how much the portion sizes have decreased with the same price. By the time we got to the window it was somewhat melted. How can that be when we were only a couple of cars away after ordering. It was drive thru by the way. I will give it one more try with another item to see if there is something else I may like. read more

Terrible left my order sitting on counter for 8 minutes just to remember they owed me a cone then took my cold fries and scooted them into a bag grossed me out so bad I don't think I'd ever be back at an DQ again and the manager was there and tried his best to cover and it was so disgraceful no dignity at all he didn't even care frow fries came out 15mins later I didn't even complain just watched the BS unfold. Sad! read more

Awful experience I will never go back EVER! Audrey was working in the drive through and is the MOST unpleasant person ever. Extremely rude and unprofessional! The food was great but the service was down right awful! read more

We stopped in for some quick treats, and were pleasantly greeted by a friendly staff and a clean (and Holiday decorated) lobby. The sundaes and combo meals were both great; crispy Chicken and thick, tasteful ice cream concotions. Decent parking in the front and the drive thru looked like a smooth operation (just don't try to drive your 5th wheel through it like someone tried to last year; it did not end well). There's more parking spaces in the nearby lot for bulkier vehicles. read more

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Went to DQ yesterday, they were out of chocolate ice cream. Still wishing I had a twist today so we went by. Chocolate ice cream was there but, check out the size of my cone. I have never had an ice cream cone that the ice cream didn't go to the edge of the cone. Very disappointing. When questioned she said they are not supposed to to the edge read more

Dairy Queen Ltd Brazier - Twist doesn't even go to the edge! - Ice Cream & Frozen Yogurt Near Me - Yuma, Arizona

Even though my entire experience with this location consists of a cone at the drive-thru, it exceeded my expectations. The voice thru the speaker was cheerful and patient, and good sound quality--clear and understandable. The line moved quickly, checkout was efficient. The cone was creamy and didn't melt too fast, even in 107° weather. (Too often, franchise ice cream is grainy with crystals or sloppy soft.) read more

Dairy Queen Ltd Brazier - a hand holding an ice cream cone - Ice Cream & Frozen Yogurt Near Me - Yuma, Arizona

Ordered a Oreo blizzard and I got a vanilla blizzard. Don't waste your time. I can buy a Tun of it for same price at a grocery store for just vanilla lol read more

Dairy Queen Ltd Brazier - First time here and I ordered a Oreo cookie blizzard and literally no cookies to be found. Never coming here again. - Ice Cream & Frozen Yogurt Near Me - Yuma, Arizona

We are frequent DQ customers, most recently 6 months in Utah. We arrived in Yuma 10/20 and since we can not utilize the drive up (we have a dually truck) I went inside to order 2 blizzards. The gal who waited on me was very pleasant but after that it was ALL downhill. Why I had to wait over 20 minutes for 2 blizzards and only then received them because I spoke up and asked if they forgot about me. The response was "we have a line at drive thru".....my response was "I was here before any of those drive thru customers"......totally unacceptable. To top it off this DQ pricing is outrageous. In Utah for a medium blizzard and a small blizzard we paid $9.36 here in Yuma the exact same order was $12.85. One and done, we will not return here. read more

Dairy Queen always hits the spot on a hot day in Arizona! My grandma loves it so much that she always gets 2 medium sized blizzards, one to eat and one for later! In total we tried 3 different blizzards, a royal cheesecake, a Reese's take 5, and a heath! All of the blizzards were done really well, and it came out to be about $20 for the 3 of them! read more

What on earth has changed in the Buster Bars? The ice crystals in the white layers used to be real delicious honest to good ice cream not some sort of inexpensive low-fat watery milky substitute. Why were they not in a box??? Something didn't seem quite correct when I ordered a "Box of BusterBars along with a strawberry shake and the bag of Buster Bars was handed to us loose in a bag! Times have been tough for business and consumers alike. Is this the way a Buster bar will be from your location always now? read more

went to DQ to get a large vanilla icecream chocolate dipped cone. this is the 3rd time they've given me a "large" that's more cone than icecream! it's only this location. idk I think it's the manager who works in the pm that's usually the guy who I always ask to remake it and he just goes back and forth with me. he acts like the icecream comes out of his pocket. my large was so skinny and the cone was still around it not even close to the cream inside touching it! I was so disappointed. the girl at the window is always nice and trys to remake but then he comes and gets all crazy saying " I CAN WEIGH IT I CAN WEIGH IT THATS HOW IT IS" like ok sorry didn't know I ordered a cone with the smallest drop of cream that doesn't even fill the sides when it's in there at all. 0/10 for the manager. looks like prior reviews agree with this and so do I. read more

Last night went for buy one get one free. Both of ours had candy on top and one inch down all vanilla ice cream. Didn't even mix it up. We were hoping they had improved in our 3 months gone. NOT. We will go to other DQs in Yuma read more

They make the worst blizzards the cups only three-quarter full, and the toppings are not mixed all the way through. It's not just one bad night it's every time you go and try to give them a second chance in the third chance just drive a few miles down the road to the next Dairy Queen. It'll be well worth your time and money. read more

Good ice cream. Good service. Pretty fast. If the business requires you to wear I guess. It does not mean the employees or food is garbage. Arizona might have removed it but some business still doing it. It will all blow over. Enjoy the ice cream and stop being rude. Those employees are someone's kids doing a job remember that. They don't own it they are just what they are told. read more

Didn't mix blizzard good, and they didn't give me a lid for my other blizzard. As well as turning it upside down unexpectedly and scared me.

Last three large blizzards, top hall a blizzard , bottom just unmixed vanilla. Today I went in told the young lady , she assured me it would be mixed. Well guess what same result top half a blizzard bottom vanilla with ZERO blizzard material. So I'll just stop using this location. Even though it's five minutes from my house... read more

The young males working today were polite and nice. My order was made quickly and looked just like the photo for once. I haven't been to DQ in years so this was refreshing. This location has a drive-thru and is easy to get to. read more

We love Dairy Queen! Usually only go for a delicious treat! Their ice cream is so creamy & yummy! Only thing is that it's not far from our home & we try to limit our visits! We have only used the drive through for our yummys but the guys & gals who work the drive through are always friendly & kind! Stop by & have their twist ice cream cone! It's awesome! Chocolate & Vanilla swirled! Oh my! I feel a trip to DQ coming on!! read more

The waitperson was so rude and obnoxious could give two cents about her job......I knew I should have went to a local business like Tiki hut for a frozen treat.....It makes you wonder why they hire people like this in the first place......and why I supported a corporate business today! But typical of a Yuma business......They want your money but no customer service...... read more

Almost every time I go there they mess my order up or don't have half the menu items. It's always out of stock. Plus the employees are rude to customers. I'll stick with tiki hut. read more

Nice new store but they do not sell hamburgers, most likely because of Carl's JR on the same property so they only sell chicken items. I tried the chicken sandwich which was disappointing, it reminded me of a manufactured chicken chicken breast. Since they can only sell chicken they should up their quality. Love the ice cream but food items not so much. read more

We got stuck with car trouble in the area. We stopped in here to cool off. The ice cream was great of course, but the service was so great. Everyone behind the counter greeted us when we arrived & thanked us as we left. One of the young ladies noticed my husband was waiting with the dog outside & she came over & offered us a pup cup. It made my difficult day a little bit better. read more

This is probably the worst location I have been to, the staff is not friendly, rolling eyes and cannot get an order correct. They were making jokes about the customer before me right in front of my face. Management needs to re evaluate the employees they are hiring. I'd rather go to to any other place than here. We ordered a kids meal for my boy and the chicken was cold to the touch. The lady at the drive through does not wear gloves, touches everyone's payment (cash or card) then touched the food and the cone that we ordered. I asked to get a new order because she touched her bare fingers on the food after not washing her hands and she told me no, they don't have to wear gloves. So i guess all the nasty bacteria on everyone's debit cards and cash is on my food and they don't care. read more

we go a couple of times a week and it is always kind of stressing to figure it out who is going to be working the drive thru, why? There is this really rude girl with glasses that cant even bother to say hi or hello or thank you, just says "total", "cone", blizzard and hands you the things angrily. Too young to be so mad at work. Also, last couple of times (at least the 4 times we have been there) only half of the cup of the blizzards we order have actual ingredients, the bottom half is only vanilla ice cream. We understand they are busy and have long lines but that shouldn't compromise quality. Please, get rid of the angry girl that works drive thru at nights and wears glasses or at least have her do something else away from costumers. read more

This was the cleanest Dairy Queen I've been to, employees were very nice great experience

Imagine having a store that isn't smart enough to give people their pick up orders through the drive through. Not only that but rude staff on top of it. May want to retrain the blond gal working on Monday nights. Common sense is not common... read more