Really, a 3 star, but 4 star for price! I run a scooter club and they have pretty much NO scooter specific items nor employees that have scooter knowledge. That being said, they are friendly, have great prices, and carry good brands. Need a basic helmet, jacket, or gloves, good place. It's a big store. It's often messy. They were stocking last weekend, and had so many boxes laying on the floor, could not walk many of the isles. A little more caring and service, they could be a 5. read more

Regardless of what the other reviews state, they carry a lot of different product across all price ranges. They seem to be pushing the low-end "Bilt" line as the majority of the store is stocked with this stuff, but if you look you'll find some decent brands here. The staff is very knowledgable and all seem to be riders who like to talk shop. It's good to have a shop like this locally, keep up the good work guys. read more

The guy who helped me spent a lot of time finding the right size helmet in the color I wanted. He was very helpful in sizing and also giving me direction on gloves and a tank bag. I would highly recommend this company. read more

I recently started visiting Cycle Gear once I received my Ninja 250R. I'm safety conscious, so I needed to get myself set with a jacket, gloves, helmet, and other accessories. I went in a few times to browse, but never purchase yet because I had most of my gear picked out online. I went in around 30 minutes to close to look at at jackets. Being of smaller statue, jackets never fit like they should. Looked around for a jacket, tried a few one. Justin came over to see if I needed assistance. Politely confirmed and he looked around and picked out an Alpinestars. I put it on and the jacket fit like a glove. It was passed closed but they happily stayed and help me get back armor as well. I walked out with gloves and a jacket as well as my helmet on special order from another store. I went about around 10 different occasions to get different items, one point a tail bag. I was unsure as how it would fit on. A representative went out with the gear and took the time to test fit it. Success. I mentioned during checkout that the gloves I had purchased, the Velcro was coming off (I believe a manufacturer defect). They instantly exchanged out my gloves for new ones. Same with face shield. They may not have the lowest bargain prices, but I'm happy to pay extra for the customer service this store provides to me. You've won me over! read more

These guys are great! Very knowledgable. Scott has helped me several times. I recently needed a jacket for the summer and he was able to point me in the direction of a jacket fit for summer weather along with some gloves. Great customer service! Highly recommend this shop to anyone looking for motorcycle gear or parts. read more

Okay so they have a decent selection some okay Prices.... but do not trust them with their tire change they told me by 6 o'clock to show up. Then they tell me there shortstaffed. the tires still have not even moved still. I'm waiting till close. This is the third time they have done this to me. read more

I have visited this location twice, now. The salespeople are always friendly and helpful. I really appreciate that they are not pushy, and they truly listen to your input. If you tell them what you need, they will do their best to find it. The only reason why I am taking away one star, is that I have found the inventory to be a bit disorganized. When I was looking for gloves, I had a very hard time finding what I was looking for, because there were different brands, different sizes, and different styles, all on the same rack. I understand that it can be difficult, though. It probably was more organized at one time, but customers trying things on probably mess it up. With just a bit more detail to organization, this place would have 5 stars in my book. read more

This is my first time writing a review. But I feel like I need to, the unfriendly staff, little known knowledge of their job makes me not ever want to come back. Particularly a lady with short hair being rude both times I've come in makes me never want to come back I advise people to go to Ride Now for more friendly more informational staff. read more

Good assortment of riding gear for both off-road and street riding. Mediocre customer service. Average prices.

Went in today as complete novices to get outfitted for Scooter riding. Drew walked us through all the whys and what fors of helmets, gloves, jackets, locks and so on. He was patient and helpful and was also good at pointing out sale items so we saved a bunch. We'll be back. read more

This is a review about customer service because I don't know a lot about motorcycle gear, my husband is the one who does. But we stopped by last night looking for a "stay cool", "heat out" shirt for my husband. We went in at around 6 pm and couldn't decide anything; we left and returned in like an hour. The guy who helped us took the time to talk to my husband about the products they have. My husband tried I think 3 or 4 sizes until he found the right one. The guy was so nice and helpful. After we paid guess what?! We realized they were closed ... they closed at 7 pm and we were leaving the store few before 8 pm. That means we entered the store the second time almost when they were closing but still had the guy bring us 3 or 4 different sizes and he didn't rush us, not even told us they are closed etc. That was amazing to me, to us, but felt embarrassed having them waiting on us for so long. I am not giving 5 stars just because they are kind of pricey. But other than that we always had good experiences with them! read more

My husband and I are big people, I'm 6'3" and he's 6'5"...we don't often come across a store that actually has anything for sleeve length when it comes to jackets, shirts etc..I got a great deal on a new helmet and summer riding jacket and it was a plus because the jacket was a tell. It has become our one stop shop for filters, apparel, stickers etc.. In fact i'll be heading up there to pick up some more things today. Brian, Alfred and all of the crew there try their best to help point you into the right direction. There's no pressure to buy anything and you are left free to graze about the place to see what bargain catches your eye..I purchased another coat there the other day for my winter riding, because I wanted to upgrade to leather again and I couldn't pass up the price, in fact when I go back up there today I will be grabbing one for the hubby for fathers day because at that price you can't say no. I hope they are around for many more years to come because there are a lot of goodies tucked in every corner of the store. So keep up the good work and let's keep the prices down and quality up....Karen K., Casa Grande AZ.... read more

These guys take great care of the customer! I'm an unusual size, and they ordered a few pieces of gear and suits for me. Not only that, but there was absolutely no hassle with the ones that didn't fit correctly. They are professional and willing to really go the extra mile. Not only that, but they give great advice on what gear lines are good fits for different types, uses, and sizes. Great job! read more

You can always tell apart the bike snobbery because their reviews usually start with "Bilt sucks" or something along those lines. Yeah, Cycle Gear pushes the Bilt stuff, it's their house brand, not the best, by along shot, but certainly not the worse gear i've come across. I'm an experienced and avid rider and I own some Bilt gear, I bought it with the understanding that you get what you pay for,.....Hasn't disappointed yet. I have also purchased higher end gear from these guys, their service is awesome. I like being able to run down the road and know that they're likely going to have what I need or want. I am a fan of e-commerce, but I have to say that most of my online purchases for bike gear or parts have resulted in utter heart break or utter pains in the ass. CG's Pricing seems fair as compared to other local shops and even online guys. Walk into Cycle Gear, give your eyes a minute to adjust to the general "disorganized" feel of the store, look around and behind and to the side of all the "Bilt" stuff, and you're likely to find a really cool piece of kit to add to your collection. Or, just grab some inexpensive "house" brand gear and leave feeling good about still having a few bucks leftover to spend on a fancy cup of coffee after your next ride. read more