I've been a customer with Discount Tire as a whole through many different states I've lived in. Now that I've landed myself in the desert, this is my go-to location. Customer service here is extremely honest, helpful and timely. I've appreciated the guys here who have quoted me tires over the phone and also worked with me on scheduling installation of my tires. I also recently found out they can repair or install sensors for your tires as well and for a decent price too! Tell me why the dealership quoted me quadruple the price for my tire sensors when Discount Tire told me it wouldn't cost me more than $69 for them to replace my malfunctioning sensor. Not a negative, but something to note, at times this place can get pretty busy even if you're just getting in line for an air pressure check. Be sure to put on your patience pants if you see a line. read more

Ben at the front desk (asst manager I believe) was incredibly helpful today. He went above and beyond to help with my issue that came from another company. I tow at max capacity often and have been having valve stem leaking issues. He identified the problem and got me upgraded to heavy duty metal stems, giving me peace of mind for hauling heavy loads. He estimated about an hour for the install, but I was out of there in 30 minutes! The entire crew provided top notch customer service today. Thank you guys! read more

Discount Tire - Tires Near Me - Gilbert, Arizona

I visited this location on 10/14, was waiting in line for the free air and providing a pass through lane for other cars when a woman cut in front of me in line. Ben saw this from inside, came out and offered to take me out of line and fill up my tires really quick as a thank you. He didn't have to do that - truly great service and an attentive eye to the customer experience. read more

Everyone sat inside and acted busy. They star at you pulling in and didn't bother to come to the locked door to even speak to a customer. It's too bad they couldn't be bothered to get off their duff to say to words or even acknowledge a customer. I had a full set and a spare to replace today. Could have made a great sale of they had a clue. read more

Discount Tire - Tires Near Me - Gilbert, Arizona

People come and go at this location so often... Glad to see they NOW have a GREAT CREW...... Had an appointment for a tire rotation, and I was in and out of ther in like 15 minutes...... OUTSTANDING!!!!!!! KEEP UP THE GOOD WORK! read more

I had a great experience at Discount Tire. The team was friendly, helpful, and made getting my tire taken care of quick and easy. I really appreciated the excellent service and would definitely recommend them! read more

Every time I come here I always get great service. I feel like they take great care of my tires and I'm in good hands. Today I came in for a free tire rotation. They found a nail and fixed it in a jiffy. I just love this place so much. read more

Discount Tire - Tires Near Me - Gilbert, Arizona

Had 4 new tires installed on 2/10. I had to go back on 2/11 because one set of the weights was not put on correctly and it was rubbing my brake caliper. That was corrected, but then I noticed one of my lug nots missing 2 days later while washing the truck. Not only that, none of the center caps were fully snapped into place...I had to pop those on all the way. I go back to the store on 2/16 only to have them put on a 6-spline lug nut that doesn't match the current 7 spline set, so now I'm expected to carry two keys with me? After some convincing I was told they would order me a new set of lug nuts so all matched. I even said I don't care if they are 6 or 7 spline as long as I only have to carry 1 key. Come March 3rd and no response so I call and get told they should be in that day. March 4th and still no call back... I've used this store for 6-7 sets of tires and have never had an issue but after this experience I cannot recommend them. I won't go back to that store. I guess I'll have to order a new set of lug nuts myself, at least that way I can guarantee they ALL get put on and match. read more

Do NOT come to this location. Horrible time management, was told the wait would be an hour- hour and a half.... Waited for 3 hours. Not cool. This place is packed every time and horrible communication. read more

Staff is friendly and attentive to everyone who came in. Quick and efficient with realistic expectations on how long it will take for service. Max and Carson were in the front proving quality, friendly service. Techs in the back were friendly when walking through with customers. Nice to have free tire rotation and balancing compared to other places. read more

My man Ben is amazing he hooked me up with some amazing tires that fit my budget. He was super communicative and let me know every step with ordering tires to even an early check in accommodation would come here for all future tires and would recommend everyone i know here. Impressed with the customer service as-well. read more

The worst time management and the ability to convince a customer that their car is the next one in the bay. I sat for an hour. The lady next me an hour and a half. Do not tell the customer that they are next in line when they are not. read more

Made appt. Fixed and rotated my tires. Very proficient staff. I would recommend Discount Tire to everyone.

Every single visit I am treated like a VIP and become even more impressed with this location, the team and the manager. They are fair, knowledgeable and great prices. They give personalized service. The manager is outstanding and should be highly recognized by the company for the team and culture he has created. This is a model for all tire shops to try and follow. Great job team. read more

Walker and Ben were great! Everyone here was super friendly, professional, and explained everything in a way that was easy to understand.

I had to get all 4 tires replaced and they made it super easy! I ordered the tires online and scheduled an appointment. I was in and out in about 40 minutes. Benjamin and Donovan provided great service! I will be back! read more

Stood at the front desk for 15 minutes with no acknowledgment from employees. An employee and apprentice came in to talk to another customer and walked right by. This isn't the usual discount tire customer service. I've been a customer for over 30 years. Avoid this location and go somewhere that values your time. read more

I had a flat tire and went in after they had closed. John Henry came over when I pulled up, and offered to either add air to the tore or put a spare on for me. When I told him I was flying out in the morning and was going to park at the airport for 4 days, he went to his boss and got special permission to fix my tire. He was amazing and saved me! I will always but from Discount Tire because of employees like John Paul! read more

I had a great experience with Olivia at Discount Tire. She promptly met me at my car as soon as I parked, was knowledgeable, and explained the issue clearly. After the tire repair, Olivia noticed my wife didn't realize the tire pressure sensor wouldn't reset until driving a few miles. She went out of her way to explain it, so my wife didn't have to leave the car. Excellent service--I'll definitely return to this location for future tire needs! read more

Best customer service ever! Shoutout to Carson and Max especially they will take care of you and your needs, Max was so sweet and helpful gave me the best service ever. Thank you so much for everything you deserve the best! Happy Holidays to you and your family! I can't express how thankful I truly amblessings! read more

Discount Tire has unbelievable service! I will always go there to buy my tires If you have a flat ; they don't charge you to fix it either. read more

Brought in a classic car wheel, freshly restored for them to mount to a new tire. I asked them to take care of it as the paint was fresh and took lots of time and care to get right. The Queen Creek Discount Tire is usually my go-to store, but decided to go with the dudes closer to him at Ray and Val Vista. They scuffed and scarred the wheel and brought it out like nothing was wrong. I have to refinish the entire wheel. Terrible. Never going back. read more

Discount Tire - Scuffed paint on brand new finished wheel. - Tires Near Me - Gilbert, Arizona

Brennan did a great job checking my tires. He was communicative about the required air pressure levels and answered all my questions. Thank you! read more

My OEM tires from the dealer only lasted about 14,000 miles. My service advisor, Brennan, was great. He contacted the tire vendor, despite me not having purchased the tires from Discount Tire. He was able to get me a sizable credit from the vendor on my tires, all without me asking for him to help with the situation. read more

Thank you, Olivia for taking care of my tires this morning! My tire pressure gauge came on and she aired up the tires and checked their tread/quality. She was patient as she explained the quality of the tires and her recommendations. I will definitely be back to this location. read more

I've been bringing my vehicle to this Discount for years. Today I brought my vehicle here as I needed new front tires. They didn't have any in stock and said 3-4 days they could have it. I said I couldn't wait that long so I was going to just go to the dealer and get them. He looked again and found a different brand and could have them in store and put on today so I said yes paid and left. Fast forward to 3:20 I called them and still no tires. 5:35 they called and I was a minute from the store so I stopped in. The tires are in but I would have to wait until at least 7:15 to get the 2 tires installed as he said 10 people are in front of me and I don't have an appointment. I said are you sure, the guy that sold me the tires said it would be really quick and now it is 1.5 hours. No one told me I needed an appointment. They just said it'll be quick when they come in. The guy was rude and we ended up just leaving. I wasn't going to be that customer that made the employees work until after 7. read more

If you value your car don't go to this discount tire. They back my car into a parked truck when they were putting 4 new tires on my vehicle. I regret allowing this discount tire to work on my car. Looking back I should have insisted on buying my tires at a different discount tire. the manager assured me they would take care of everything and their claims process would get my car in pre-accident condition. the company they use; Fleet Response has a bad reputation with body shops because the first place I went to refused to work with them. I found a shop that was willing to work with them but even then there were multiple delays where we were just waiting for authorization or a response from Fleet Response. After getting my car back I noticed that in reverse my rear axel was clicking, something that did not happen before the accident. the body shop asked me to get it diagnosed by a mechanic and to bring them the estimate. the body shop found that the rear driver side axel outer boot is clicking. they denied the claim saying they are not responsible, it could not be related to the accident because it is on the opposite side of the impact, and it is just wear and tear. the manager that claimed they would take care of everything no longer works at this location and the current manager Cody is like a discount tire robot just repeating the Fleet Response BS. If you love your car don't let these punks touch it. in Response to Chandler's comment: Thank you for reaching out. that link does not work. please contact the location to get my information and reach out to me. I think that would be the easiest solution. not sure if the link was typed wrong discountti.re read more

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Friendly Service, Really Fast During My Visit! Our 2021 Toyota 4Runner cake with junky 4 ply tires that had a couple repairs done with only 1,700 miles on the car. Time for some proper 10 ply tires with more beefy tread. We dropped the vehicle off and went to get tacos next door and they were already done before our food was all eaten! Super cool how fast they were. Good friendly staff too! read more

The quality and care given at this specific location makes it the best place to get tires period. I was in and out hassle free and had everything explained in detail to me. This is the only tire shop I'll be going to from now on read more

i just think this location deserves another great review! i live in chandler and always make it a point to come to this location. they are always on top of things and get you in and out - so respectful of everyone's time! staff is always great. i want to particularly give kudos to cody - for the last few times i've came, he's helped me and is always so kind! thank you to this location for being rockstars!! read more

Love discount tire!!! Brandon & Johnny were so helpful coordinating with a different store where I paid for a wheel and then headed to their store to pick it up. With traffic I got there just a couple minutes before they closed and they still were so gracious and helpful and got my spare tire installed in no time. Great warranties and great service! read more

I purchased 2 tires and had them installed. When I went to pick up my car they told me that they accidentally broke 2 of my wheel center caps. They were apologetic and the guy who actually broke them was standing there at the counter and explained what happened. They told me that they decided to replace the whole set of 4 caps and they would let me know when they came in. Nice. Almost three weeks later they called and I went in on the next Monday for the caps. The guy at the counter told me that they had only ordered 1 cap and that he wasn't involved in any of it so he had no idea what happened. He came outside and put the 1 cap on and said he would order another one. It's been over a month and I haven't heard a word from them. I'm just going to order my own cap as I'm tired of driving around with only 3. I've used this place for my tire purchases for years but I won't be going back. I'll try Walmart next time. read more

The Manager Kyle was very condesending to one of his employees in front of customers. The employee had longer hair and was very nice and was multi tasking and he was very rude to him read more

I love this place. I've been bringing my vehicles here for years, and it's always been a great experience. Employees are always friendly and professional, they take great care of my needs, and even help educate me on the best ways to care for my tires. I'm sure I'll continue coming here for years to come! read more

What can I say, always courteous and professional. I used the free flat repair service today. In and out in about an hour. Free tire check service is fast and friendly too. Great prices on tires when you need them. Highly recommended. read more

Hell ya! Best service I've received in a long time if ever. Got there at 8 am The doors opened on time. I need 2 tires Mounted and the other 2 rotated. Was checked in and truck in a bay within 5 minutes. The complete job was done by 8:23 am and I was on my way. Exceptionally fast service couldn't of asked for better service. Staff was very friendly and helpful. Thank you! read more

I've been a discount customer for years, and I can't begin to express my disappointment lately. From the mistreatment, blatant disrespect, and misinformation spread to my partner. To the fact that the last 3 visits I've had, it seems my business is more of an irritant to the social hour happening in the bay. Seriously, sat for 15 minutes for a simple air check without even a "one moment sir" "we will be right with you." The quality of service and professionalism I had previous come to expect I had vanished. read more

This place is terrible. Ten people stand around in back doing nothing while you sit in the lobby for hours waiting to get a flat tire changed out. This should be a 15 minute service not take hours to complete. Bunch of unprofessional kids working here read more

I've been using Discount tire for about 20 years. Hard to beat their value and quality! They stand behind their work, and fix any mistakes they make. read more

Jonny & Olivia helped make my visit quick and easy! Thank you so much for the nail removal in my tire. I've come to this location multiple times and I'm always pleased! read more