UPDATE (11/10/25): I am updating my previous review to reflect the outstanding commitment and…read moreservice provided by Bob (Manager) and his team in resolving a very complex, long-running issue with my van's AC system. The Background (The Challenge): Over several months this summer, my 2016 Sienna required extensive HVAC service, totaling over $6,000. After a full front-end AC replacement and rear AC work, the system was cooling, but new problems arose: significantly reduced airflow and incorrect venting from the defrost vents. Since these issues did not exist before the dash was disassembled for the evaporator replacement, I suspected a reassembly issue. The Resolution (Why They Earned 5 Stars): When I brought the vehicle back, the management team (specifically Bob) stepped up to ensure the problem was addressed fairly. Labor Covered: The labor required to completely tear down and reassemble the dashboard to access and replace this actuator--which is the most expensive part of the repair--was fully covered by Christian Brothers as a warranty adjustment. Fair Compromise: The manager, Bob, proposed a fair compromise to split the cost of the replacement actuator part, saving me hundreds of dollars on the part alone. After investing heavily in my van, it was frustrating to have a subsequent issue. However, the management team at Christian Brothers listened, used the timeline I provided (no error codes before their work, reduced flow immediately after), and honored their responsibility to resolve the problem. This level of accountability and commitment to making the customer whole is why they continue to earn my trust and a 5-star rating. I highly recommend Christian Brothers, especially for their commitment to standing behind their work when issues arise. UPDATE (10/23/25): I've bumped my review to 3 stars because Christian Brothers is working with me to resolve the issue. I'll update the review to reflect the outcome. I've been a longtime customer and have always had excellent service from Christian Brothers in the past, which is why the recent experience with my van's AC system has been so disappointing. After spending over $7,600 and enduring three separate, lengthy visits, the AC system is still not working properly. My initial visit was on June 2nd because the AC wasn't blowing cold air. They replaced the schrader valves and performed an evac and recharge. A few weeks later, the warm air returned. On the second visit, they covered the cost of replacing one of the schrader valves again but then recommended a full replacement of the AC compressor, condenser, expansion valve, and evaporator core for the front system. This was a costly and extensive repair that was severely delayed due to a faulty OEM part being sent, leaving me without my vehicle for about a week. Still, the issue persisted. On the third visit, they determined the problem was with the rear AC system, recommending the replacement of the rear expansion valve and evaporator core. Again, this repair was delayed by a wrong OEM part, extending the time I was without my vehicle yet again. While the system is finally blowing cold air, it is still not functioning correctly following all the extensive repairs: - The airflow is significantly reduced--it no longer blows as hard as it did before these repairs began. This issue seemed to start after the second, major front-end repair. - We now get condensation forming on the windshield when the AC is running. Air is incorrectly coming out of the defrost vents by the window without the defroster being activated. These new operational issues, which were not present before, strongly suggest something was not put back together correctly during the multiple teardowns and rebuilds of the front dash. Given the continuous misdiagnoses, parts delays, and the fact that I've invested over $7,600 for a system that now has new defects, I feel incredibly taken advantage of and very disappointed. I expect the team to stand behind their work and immediately resolve these remaining performance issues at no further cost. But unfortunately they've told me that because it's past 30 days, I will have to pay for any additional labor for the issue they caused.

Connected with them using projects. They were very timely and concise with responses and willing…read moreto take listen when I said the ac clutch went out and I already knew compressor needed to be replaced and thus willing to give me quote for that work. Other places were only willing to quote me on cost to run tests or they did not do work on my make model. Very satisfied I decided to go with CB to have my A/C compressor replaced. 1 day turnaround. Extremely friendly and very smooth process. Great communication over phone and via text with photos, videos and clear work order you can approve or decline suggested items. I also like that they are closed on weekends so it means they care about their employees and respect peoples time. Open from 7-6 so manageable for most to be able to drop off and pick up m-f. Shuttle service offered. I didnt need but nice to know. Would go back. Ps service is guaranteed.

They repaired the front axle seals and a problem with the emission sensor on the fuel tank. And did…read morea great job, very professional

We got a free car, it has lots of problems, we took it in for an inspection and to get the first…read more$500 worth of work done. One of the items they identified was the old serpentine belt wrapped around the axle. Apparently it was too much work for them to pull it off because it's still there. They replaced the valve cover gasket, did an oil change and replaced the existing belts. There is lots more to get done including the timing belt. My son called back to get a price for all the parts and labor which was almost $300 more than the next shop we called in the area. I am not saying they are a bad shop, but these few issues plus some communication problems will make me think twice.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

I took my 2013 Ford Edge in because the brake pedal had a lot of travel in it. I had done some…read moreresearch and was told that it was probably air in the lines or something simple like that. I also found out that if you pump up the break pedal and it holds, it probably not the master cylinder, which makes sense. I told the guy at the counter I didn't want to spend a lot of money on it because it's an old car with a lot of miles on it, but I still use it as a backup. It's worth maybe $3,000. So I left the car and got an estimate a couple of hours later with $7,500 worth or recommended repairs, including a new master cylinder, brakes shoes, new hoses and tires, system flushes, etc. etc. I literally told them that that I didn't want to spend a lot of money and really only wanted the brakes looked at. It's an old car and I get that it has a lot of stuff that is wearing out. But maybe next time do what the customer asked and quote the job at hand first before you try to upsell a bunch of extra stuff.

We got oil changed the weekend now there is white smoke coming from exhaust, and oil leaking from…read morethe car, we brought it back twice and they said it has nothing to do with the oil change and could be a head gasket issue. there was nothing wrong with the car before we got the oil changed. Now we have to bring it to a dealership to get checked out. Update to review, we had to bring the car to a dealership to get checked out and they confirmed that there was 11 quarts of oil in the car that caused the leak and smoke. the pressure from this extra oil also caused the oil pan gasket to leak and the crankshaft to leak, the repairs will be $4,000 to fix, all because the car was overfilled by nearly twice the recommended oil amount

**BEWARE** Do NOT bring your vehicle here unless you want to end up with a crack in your oil pan…read moreDUE TO OVER TIGHTENING & paying 3 times what you anticipated to get it fixed elsewhere since they admit no fault! Husband brought our vehicle here for a routine oil change and drove it 1 mile home. Vehicle hadn't been driven for a couple days and what do you know- upon moving it, there was a puddle of oil. We took it back and as expected, they won't accept fault. Wouldn't even touch it. So here we go- having to take it into the dealership and pay to have this fixed- costing us more time & money!! By the way, dealership said the crack was due to over tightening. Imagine that. Do yourself a favor & avoid this place at all costs!!! **Look at previous reviews- seems this place has a history of doing shotty work & providing customers with sudden oil leaks!

Did a fantastic job for a great price! Incredibly nice and accommodating staff, especially Aaron…read moreand Angel! I highly recommend this spot for your cars next service.

Twice, I tried twice and waited 40-45 minutes before I even got my car thought about being worked…read moreon. I lost my patience. This last time when they finally came up to me I said I had 20 minutes before I needed to be gone and they said it wouldn't be done in time. Why promise 10 minute service when it's significantly longer? Then they brushed it off outside of a "sorry, we're short staffed". Good communication, NOT. Don't waste your time, literally.

had mechanical work done on my car and couldn't be happier with the experience. Keegan was the…read moretechnician who handled everything, and he did an outstanding job. He was knowledgeable, professional, and took the time to explain what needed to be done in a way that actually made sense. The work was completed efficiently and correctly, and my car runs great now. It's clear Keegan takes pride in his work and cares about doing things the right way. I highly recommend asking for Keegan if you need reliable, honest mechanical service.

I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

Took my quad over there to get some things done to it and when they finished they called me and…read moresaid it ran and I went and picked the bike up and didn't start and he gave me Chinese parts and stole my parts I bought for the bike and told me they were mine

I had received several quotes from ATV dealers for general tune up and rock light install. Came…read moreacross Queen Creek Motorsports and they were reasonable super convenient, and really great to deal with. We found our new spot for our side by side needs. Really pleased and want to thank them for great service.

I called in a few days prior to wanting to come in and thankfully they were able to accommodate a…read moredrop off. I needed an oil change and tire rotation, they also did a whole car review. I really appreciate their text message system that allows me to review what they're recommending now and in the future. I also really enjoy that you can opt right then and there to approve or deny a service. It also has prices estimates. At the end of the service the price estimates were the same as the charges (not sure if it would ever vary or if they would call before if it was to be more) I appreciate the pictures they take too! Pricing seems to be fair and comparable. The service was excellent. Very approachable and patient as I had questions and concerns since I'm not familiar with car stuff. It's easy enough to find, squeezed between the sonic and gas station. You could probably wander around and sit other places if you needed to wait for your car. I definitely plan to come back for my future care services and recommend!

Came in to get my brakes replaced. I was overall satisfied with their service. Thought they were…read morevery professional and the pricing was reasonable. I would recommend.

Happy with my services completed here. They worked hard on the car were fair and got me out the…read moredoor quick.

ZERO STARS This was…read morethe WORST auto service experience I've ever had. I went in for an oil change late in the day--about 45 minutes before closing on a Friday evening. I was about to begin my Uber shift and planned to drive for several hours afterward. The photo taken by their service technician in front of the building clearly shows NO DAMAGE to my vehicle. Roughly 45 minutes later, I left the location, got into my car, and drove away. About an hour into driving, I stopped for gas and noticed significant damage to the hood. The shop had already closed, so I called Saturday morning and was told to come back Monday to speak with the manager, Ken. Ken showed NO CUSTOMER SERVICE SKILLS and no interest in hearing my explanation. His immediate response was that because I didn't report the damage before leaving the parking lot, they were not liable. I asked if they would review their surveillance footage, but that request was ignored. I also asked if there was any way this type of damage--appearing to come from a vertical impact onto the hood--could have occurred on-site. He dismissed the possibility, stating his team would have reported it. When I requested to speak with a senior manager, Ken said he had already escalated it, and they both concluded it was not Sun Devil Auto's responsibility because I did not report the issue before leaving. The entire conversation was focused on denying liability, with NO INTEREST in helping resolve the situation. My insurance company reviewed the photos and determined the damage was not caused by another vehicle. Additionally, I remained in my car the entire time after leaving the shop, so I would have noticed if the damage had occurred elsewhere. This matter has been reported to the Arizona Attorney General's Office - Consumer Affairs Division. Interestingly enough - this EXACT ISSUE HAPPENED TO ANOTHER CUSTOMER. Read the review here: https://www.yelp.com/biz/sun-devil-auto-queen-creek?hrid=Sdx8wc13xTALYy7xZkSSVg&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) DO NOT GO TO SUN DEVIL AUTO (QUEEN CREEK).

Great service They got the right people working here…read moreCar Service is pretty quick once you get in the bay No hassle on products you don't need I'll be back on a regular basis

I always like to make my own judgement call when reviews aren't the best, but these reviews don't…read morelie. The Jiffy Lube off Combs and Gantzel in San Tan Valley yields terrible customer service and matching attitudes from both management and technicians. My high mileage vehicle was turned away by a "I'm not going to do it" from the manager when requesting a transmission fluid change. Hm. Correct me if I'm wrong, but isn't Jiffy Lube is in the business of offering fluids changes? I guess I got that wrong. My response: "No problem, I'll take my business elsewhere". Bottom line - Don't waste your time here folks.