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CVS Pharmacy

2.1 (51 reviews)
Open • Open 24 hours
Updated 1 month ago

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Review Highlights - CVS Pharmacy

“Went to the CVS on Vista where I was overwhelmed with the level of incompetence so I drove the extra 2 miles to give this CVS a shot.”

Mentioned in 2 reviews

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CVS Pharmacy

CVS Pharmacy

1.9(37 reviews)
1.9 mi
•$$

This review is specifically for the pharmacy and should be zero stars. The interaction with the…read morepharmacist is the worst I've ever experienced. When customers are picking up their medications, they are already not feeling well so the compassion really needs improvement. Raj is the pharmacist and during my 20 minute wait only to leave without my prescription, he had three negative interactions with customers. In all situations, Raj spoke down to each customer which appeared he enjoyed the confrontation. None left with what they came to get. It is clear they are understaffed for the number of customers but the customers should not be subject to the poor service. I hope this review will result in a change to staffing and additional training for Raj to provide better service. Bringing awareness if you visit this pharmacy.

I've never had a problem here before, but today made me believe they are way too incompetent to be…read morehandling vaccinations and medications. I had an appointment for my flu and Covid shots I was there a few minutes early. They told me they needed my part b card, so I went home to get it. When she tried to process it, she came back and said the name on the card was wrong and I needed to call Medicare. I went home to call Medicare who verified the card and said the problem wasn't the name, it was the wrong card. So I went back again (they were closed for lunch, so I waited 20 minutes) and told them they needed to process it under advantage (I shouldn't have to tell them that). They dithered on the computer for another 15 minutes and I said 'how about you give me my card back and we'll try again another time. I asked what the problem was. She said the computers were slow. I don't think it's just the computers that are slow. Spectacular incompetence for what should be routine

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CVS Pharmacy
CVS Pharmacy
CVS Pharmacy

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Walgreens

Walgreens

2.2(119 reviews)
4.4 mi
•$

Kind of a weird Walgreens. Seeing the building from the outside, without knowing it's a Walgreens,…read moreyou'd think it's something special, like a mini stadium or something. They have a fully painted parking lot, which is something I've never seen, bars preventing large vehicles from entering, and the architecture of the building itself is out there. It also looks from the outside that it's the largest Walgreens in history. However, when you walk in, it's exactly what you expect from a typical Walgreens, which isn't a bad thing.

Ten years later, I feel the need to update my review. And Yep, I still come here…read more LOCATION: It is close, it is walkable and the light sequence at the intersection has been improved. I have only been almost squished about 3 times in the last 10 years. Not bad for Reno. CONVENIENCE: They are no longer open 24 Hours. The Pharmacy window is only open 9:00am to 8pm with a half hour closure for lunch. The rest of the store still cares a huge collection of stuff. Items that apparently are "shoplifting magnets" ie most beauty products are now in locked shelves. ATMOSPHERE There seem to be fewer "dodgy" patrons than in the past. Shelves are better displayed and don't seem as cramed. It is clean and well lit. SERVICE: Still pretty slow, and staff has been drastically reduced. I have had no problems with either the pharmacy or the front checkout, it just takes a while. On the plus side, staff are friendly and professional. My insurance no longer covers prescriptions from Walgreens. I just learned that Walgreens is not affiliated with the large third-party Pharmacy Benefit Manager. So the convenience and location have been major factors in me continuing to shop here.

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Walgreens
Walgreens - Line at the pharmacy at night

Line at the pharmacy at night

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CVS Pharmacy - drugstores - Updated October 2026

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