I'm underwhelmed. First of all, I love Korean food and make many dishes myself. I had high hopes... however... 1) If you have food allergies it is hard as their sauces are numbered and the ones at Desert Ridge are not the ones listed on the allergen menu they sent me.. so I'm hoping I don't get sick. The one sauce that said it had dairy, this location says they do not have. 2) The food definitely needs the extra sauce. Without it the meat and noodles are bland and flavorless. 3) I ordered over the phone for their grand opening BOGO and ordered 4 bowls with sauce on the side. For 4 bowls, I was given 3 small sides of sauce and I'm not as sure which ones are dairy free... So I made some sauce myself at home to put on it. 4) The side of kimchi is very small, as is the order of mandoo, for the price. The mandoo comes with soy sauce... not the typical mandoo sauce at most Korean restaurants. I'm hoping these tweaks will be ironed out at some point... but I'm not sure I willbe back. I can get better Korean BBQ elsewhere for just a little more. read more

Cupbop - Korean BBQ - Kimchi - Korean Near Me - Phoenix, Arizona

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I ordered from Ubereats and it took about a hour for the food to be prepared and delivered. By the time I got my order it was barely warm enough to eat. It seems like if it was sitting there waiting to be picked up. Apparently they ran out of their regular cups and gave us our orders in kids cups. Because of them not the regular cups it made the portions smaller than what we would've liked to have received for the price. Also ordered a Belgium chocolate cheesecake which got substituted for a regular cheesecake. Other than those inconveniences the food was decent. read more

I had an incredibly disappointing experience today. When I went in, I was told they were out of their usual bowls and were using smaller containers instead. However, after seeing the portions given to the customers before me, I didn't expect it to be an issue. Unfortunately, the woman behind the counter served me a very small portion of food, which was confusing in comparison to what others were receiving. To make matters worse, there was another employee behind her who was serving the people behind me with regular portions. As if that wasn't frustrating enough, the employee continued to make inappropriate comments throughout the transaction. She repeatedly laughed about the size of the chicken "balls", saying they were the biggest she'd ever seen, and joked about how inappropriate the rest of the staff is. I felt uncomfortable and found her comments completely unprofessional, especially considering she was speaking to a complete stranger while serving what would've been my food. When I got to the register, I was charged $13 for what looked like about half the amount of food I'd seen others receive. I questioned the price, confirming that I was being charged for a full portion despite the small amount I was served. She acknowledged that the portion was small and laughed again. After the inappropriate comments and poor service, I decided to walk away. I ended up going next door to Panda Express, where I got twice the amount of food for just $9. I just wish I captured a photo as reference but I was just blown away with the service I received. read more

I would give this place 3.5 stars really. Love to experience different foods- and this hit the spot but wasn't the "best". Have the website handy on your phone because you'll want to sort through pics of what each bop is. I tried the ugly pop bop with GF noodles and level 3 spice. The spice was actually more sweet and I prefer salty. Overall portion size was huge- you will get 2 full meals out of one bowl. My husband ordered the combo bop mixing spicy fried chicken and bbq chicken and level 9 spice. He says it was average at best but will try again. The food didn't seem that fresh, employees are new and learning- we'll wait a bit before trying again. read more

Cupbop - Korean BBQ - GF Ugly Pop Bop Bowl - Korean Near Me - Phoenix, Arizona

It's a typical fast food place. The food is good enough as a fast food. You can tailor the rice, meat and spice. For a price between $10-13 it's not too bad. We bought a family meal (four cups for $38.95. You also get a small box of Goya with it. The staff is friendly and there's no ambiance. It's a just a fast food place. If you want some quick meal and rice. This might be a place for you. If not there's plenty to eat at the Desert Ridge mall. read more

Cupbop - Korean BBQ - Entrance - Korean Near Me - Phoenix, Arizona

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Jordan E is the best! She already serves with a smile. The food is also great I love all the different spice levels

I love Cupbop. They have a gluten free menu!!!. So I'm able to enjoy some quick fast Koran bbq in a bowl GF for me and normal for my family. Do you know how hard it really is to find fast quick food that is both? It's hard. The price is great the food is great the people that work there also great! I'll be back a lot I have a feeling read more

I liked it! It's more of a fast-casual, "build your own" type of dining. I appreciate the concept! Being able to get mainstream Korean food, quickly & affordably, is really great! The flavors are strong & rich - as Korean food should be. The portions are a good size! I'd highly recommend for lunch or to satisfy a quick KBBQ craving! read more

Cupbop - Korean BBQ - Korean Near Me - Phoenix, Arizona

Cupbop is a great place for two things: 1) If you need mayonnaise. 2) If you follow the logic "all things mix in my stomach, so I might as well mix all the things before I eat it" Cupbop must get some serious discounts on mayo because they squirt so much of it on your food, it makes you feel like you specifically went out to eat mayo and you're getting a side of Korean food. For those who know, Bi Bim Bap is a Korean dish made up of rice, shiitake mushrooms, carrots, meat, maybe some strips of dried seaweed, with gochujang sauce... If you go into Cupbop expecting anything like that, you're going to be disappointed. Do yourself a favor and try out Tikka Hut across the courtyard instead. read more

Cupbop - Korean BBQ - What's in this photo? MAYO!!! - Korean Near Me - Phoenix, Arizona

I think the concept of this place is pretty cool. They have quite a bit of options of protein from steak, chicken, or pork. I thought the food was okay. Japchae was not bad but at the end I think I just got tired of it. Could need a little more flavor and I did the level 5 spice which was like a spicy Mayo. I recommend going maybe 6-7 for spice for some more added flavor. read more

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Awful service and worse food. The manager seemed annoyed that I even came in. First time trying and definitely won't go back.

Service - not friendly staff, don't know what he is doing. Ambiance - dirty chairs and tables. Food - so so Avoid this place. read more

Wow, we all have bad days and the gentlemen behind the counter was able to express this to his incoming coworkers. As this man was obviously not in the mood to BS, he responded professionally yet honestly, applying lite humor to keep positivity in front of customers and children. Then, instead of going to the 'back' to commiserate with coworkers, he proceeds to address his frustrations by doing good... checking on the customers, wish randoms happy Father's Day, and more. The food was exactly what my kids wanted, and they rightly demanded a 5-star review due to this man. read more

Omg SO GOOD. And the manager is so funny and friendly! He helped me choose what I wanted and recommended the chicken and pork and it was DELICIOUS. I loved the noodles, cabbage and rice all together. The sauces are plentiful and you can choose your spice level. It was so good, I'm definitely coming back. Please open them up in the PNW!! read more

Loved this place! Everything was good besides the rice, it felt like plastic. Once I had leftovers to take the rice home it hardened into a rubbery-hard material... Anyways, Jira and Gabriel were amazing but the understaffed for the amount of people working there. read more

I believe this eatery recently opened, hence the slow and inadequate service and food. I purchased the Rock Bop, for $10 I only had about 5 small fried chicken pieces in my bowl. The bowl was mostly filled with plain white rice and noodles, with some cabbage. $10 for the bowl and little amount of chicken is not worth the cost. read more

Cupbop - Korean BBQ - Rock Bop - Korean Near Me - Phoenix, Arizona

Yummy yummy - oh the umami! I found this little gem during my first visit to the Desert Ridge Marketplace since the start of lockdown. The concept for this eatery is simple: Korean-style toppings served over rice in a cup; choose your topping and spice level, and they put it on top of rice with japchae glass noodles and veggies. I chose a Korean fried chicken bowl: the curiously-named "ugly pop bop", a gluten-free option. The flavors were such a delightful symphony for my taste buds! I had a refreshing peach soda to pair with the rice bowl. The staff is friendly and lively, the place is very clean and simply laid out, it doesn't take long to get your food, and the prices are good. read more

Cupbop - Korean BBQ - Inside the restaurant - Korean Near Me - Phoenix, Arizona

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This was the worst food I ever had. I would have paid $40 not to eat there. I feel terrible and only had two bites

Really unprofessional the kid working behind in the kitchen had his friends come in and he got out of the kitchen and started yelling at them in the store cursing at them and acting like he was going to hit them, very loud very unprofessional wasn't a good experience being here. read more

Now THIS location knows what's up! The service is impeccable (Danni, Josh, Sky, and Ky are friendly and cheerful). The food is always spot on and amazing, and it's super clean here. I genuinely appreciate this place and the staff - this is the one CupBop I will always frequent! read more

First, the store was super clean! The service was amazing, the men behind the counter were so considerate and even let me sample the protein before making my bowl. They even gave me a cup for water. The food was very delicious and filling! I couldn't even finish my bowl with how full i got. The portion is very good as well, and reflected the price. My husband and I were very happy to try this place out. read more

I was intrigued by the concept because it felt like Chipotle (but for KBG). Service was fast, yet felt a little rushed. The noodles and sauce were good, but the beef was very tough and chewy. The chicken was decent, but truthfully I was not impressed by this spot. read more

We generally enjoy this location several times. Your bowl kind of depends on who is working that day, we've had an employee add a tiny amount of noodles to a bowl and another that put only a few pieces of chicken in, while on other days they put a bunch of noodles/meat or they even it out how it should be. Sometime there is a wait, longest we've had to wait is about twenty minutes. Aside from one bowl that had almost no noodles/meat it was just rice, there was only one time when the meat wasn't that great otherwise every other time we've been there it has been delicious and I love the different sauces they have. read more

The food is good if you've got a craving for Korean but don't have the time to go to an actual barbeque.

I wish they had 3.5 starts...if so, I would have given them that extra 1/2 star. This place has potential. First, we are a Korean-American family (1 white guy and 1 Korean lady). I've eaten Korean food on a weekly basis for 40 years and my wife for her entire life. We cook it at home and eat something Korean on almost a daily occasion. Food was tasty. I had the spicy fried chicken. It was super, super salty but it tasted good. The chicken was much like the spicy chicken you would find at a fast food Chinese restaurant, not the famous and delicious fried chicken you expect from a Korean joint. Overall, the meat items were akin to a Panda Espress food quality with a new, Korean spin by putting it over rice, chopped cabbage, chap chae (sweet potato) noodles and adding a variety of sauces. Ordering...super confusing and I can't imagine what it would be like for someone not accustomed to Korean food would do. The whole setup was quite awkward. Sauces...the best word to describe the sauces was overload. It was like a sauce recipe when matching your desired spiceyness (2 squirts of this, a squirt of that, 3 squirts of this...etc, etc, etc.). In the end, if you ordered something at a higher spiceyness level, your food was darn near floating in sauce. It tasted good...and many people will like it...but I was expecting something not so saucy and more about the taste of the food. Interior...not very comfortable. We didn't connect with the "Shh, Just Eat" brand tag line at all. Maybe we are too old (late 50's). Decor was kind of childish. I don't think they spent a lot on design. But it was clean in there. Buffet food line concept where they put the bowl together for you as you point or agree to the bowl items Subway or Chipotle). This means they are holding food at temperature. The rice, chopped cabbage and noodles are likely pretty safe, but only time will tell (watch other's comments) if the meats and sauces are being swapped out and kept at temperatures that keep people from getting ill. We had NO problems at all (there were 4 of us). Only my irregular heart beat seemed to pick up from the heavy sodium blast...but next time I'll ask for less sauce. I should have known. We will go back. This will be a fast food Korean option for us...but when we want some great Korean taste...we will spend the extra money and go to a Korean market cafe or standard restaurant. You never know...the wet, saucy Korean bowl just might grow on us. Were not counting these guys out.. read more

Taste of food and quality was above expectations! The quantity and size of the food was on par! Would recommend this location!

Went here last night with my friends, and today I had to call out of work. Do what you will with that info. I waited so long for my food that they even gave it to me on the house, which was a nice gesture. But it was so weird in the store. Long lines, employees obviously stressed (because they all are probably underaged) ingredients missing/running out, etc. I won't come back again lol. read more

Starting to try new things and this spot be looking cute so why not Good service, good food read more

Yikes. The food is just not good. But above that, the place is dirty. Standing at the register and looking around was gross. And the bathroom needs a call to the health department. read more

I loved this place Was not expecting the food to be this amazing and the customer service was great. Totally recommend read more

Average, kitchen is good and meat is ok but it's not a place I would go out of my way for.

Jordan E. served me today and she was awesome, really funny great service if shes serving im going 5/5.

I'm pregnant and love noodles and Korean and all food but this place was nottttt good or appetizing . Would not return and the place was dirty and gross ! read more

First time here and the food is so yummy and flavorful! The protein options all looked good, it was hard to pick. The workers were so kind and explained the process of ordering. Would definitely recommend trying this place out. read more

so good, try it ! the meat is super good and I get extra lime mayo sauce and sesame seeds! read more

I used to go to this cupbop quite a bit once it opened up and it used to be pretty decent. I went recently and the food was barely edible. They were out of a lot of things that they claim they offer so I decided the get some mandoo and a rock bop. I started with the mandoo and they were ice cold and tasted like they had been left out for hours. I then moved on to the bowl and wow the fried chicken was as hard as a stone and was room temp which is 1. Not yummy and 2. Not safe for consumption. I ended up taking it home so I could heat it up because I'm not wasting $16 worth of food and when I dig in again I find HUGE pieces of cabbage that were also super hard to bite into and definitely should have been cut properly. All in all this place is in need of care from the employees or more importantly the management. If nothings is done I don't see this place making it another year in Desert Ridge. Sadly this will probably be last time dining with them. The staff is friendly but I think they forget that the food is supposed to be edible. read more

So disappointed ! I had wanted to love this place ! I really did . I had waited till I needed a good weekend to enjoy ! Unfortunately a lot of the reviews are correct . The sauce (no matter which bowl you get ) is the same mayo based sauce . The chicken bowl tasted like it was canned chicken (I almost thought I was eating tuna from the flavor ).. the beef bowl was slightly better .. and the fried chicken was probably the best of them all . But with all the same sauce and all the same flavor it was super bland . For a basic meal it will be ok here and there but definitely won't be a consistent order sadly read more

great service, amazing food with so much flavor, pleasant environmen...what more do you need read more

Cupbop - Korean BBQ - Korean Near Me - Phoenix, Arizona

It's kind of like the chipotle version of Korean Bibimbap Hubs and I lived in Japan and been to Korea a few times, and I have to say we were not impressed. - rice was not cooked properly, what I mean is it was too soggy... rice soaked up too much water. - no kimchi. Seriously. COME ON! -the meat was not very good, or tasteful. BUT. It is filling. And helped an Asian food fix. If you're looking for the real deal Korean it's not this place. Might as well plan an evening dinner and go to Sizzle next door. read more

This was a nice surprise. Tucked away at Desert Ridge, the cups were full of flavor and just the right amount of food. We got the Korean fried chicken with a level of 5 heat and the Korean BBQ chicken with a level 6 heat. I was surprised the food wasn't as salty as other Korean places. The meals were affordable and the food was prepared quickly. The place was busy for lunch but we'll be back. read more

Cupbop - Korean BBQ - Korean Fried Chicken - Korean Near Me - Phoenix, Arizona

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