We signed up for a storage unit in October. Pleasant staff, lovely storage unit. There was a guy in…read morethere who had multiple units and we overheard him talking about how much the price had increased, which should have warned us off. Alas, they raise the rent every few months. Started out at $87 and in less than 7 months, they've raised it to $197. We're taking our business elsewhere. BUYER BEWARE!!!

I was the very first customer at the Hawthorne facility decades ago. I was there until a month…read moreago. Everything that was good had turned bad. By the way, their site adverises 562 5 star reviews, but you should read some of them. You won't see mine, I'm betting. It started with the every-three-months rent increases. If I'd stayed, I would be paying close to $7,000 a year for a 10x15 space with no electricity at a storage site where the front gate hasn't been reliably closed in over a year. The tenant over me decided to store two large bags of ice melt which liquified and dripped into my space causing hundreds of dollars of damage. Another tenant (same one?)) complained that the generator I used to keep batteries charged was leaving "smoke" in the climate controled area. That wasn't true, but I bought outdoor cable covers and moved the generator 30 feet away against the fence. A year later I get a call telling me that "corporate" didn't want anything "electrical" going on and that I couldn't use the generator. Note that I used a Furman industrial power surge protector (for trickle chargers...).Funny thing: at least two other renters used their generators at the same site. I needed to get tree sap off my wife's car and all my cleaning equipment was at Hawthorne. Site manager sees me and says "This isn't a car wash". He also related that another tenant had complained that I had washed a motorcycle there. Horrors! US Storage is at least the fourth owner and operator of this site, and they successfully drove me out. NIce work.

Great Customer service with a competitive price. I need to have some things stored last minute. I…read morebooked a room online and was able to come in register my account and have my thing moved into the until within an hour. The facility itself was very clean. The saleswomen were professional and very helpful. They actually went out of their way to find me a room that was close to the entrance of the facility. Which was perfect being that I'm only strong my things temporarily. They also sell everything you need for moving and storage. I wish I would've known ahead of time because the prices were significantly cheaper than what I ordered online.

Never ended up going there thank goodness but on the phone they were just plain rude and central…read morecustomer service kept transferring me there after telling me four times they would close out my reservation when I asked for another location ( which I'm also glad I didn't get).

I had an extremely disappointing experience with Pack & Go Movers, and I would not recommend this…read morecompany to anyone looking for a smooth or professional moving process. One of the movers, Brendan T., was unfriendly and unprofessional throughout the job. He inserted earphones during the move, which made communication unnecessarily difficult and came across as disengaged and inconsiderate. There was little effort to be polite, welcoming, or collaborative, which is the bare minimum you expect when trusting people to handle your belongings. The second mover Rocco C. was somewhat more professional and did offer occasional advice, which I appreciated. However, when it came time to pack the cube, his approach felt careless and dismissive of my concerns. Rather than being helpful and solution-oriented, the process created more stress and confusion, ultimately causing additional headaches instead of providing the support I hired movers for in the first place. My biggest issue was with the office representative, Mari. Pricing was not communicated transparently. I was not informed ahead of time that charges were calculated per item moved rather than per hour, which led to unexpected and significantly higher costs. The office representative was adamant in charging me extra for an item that we previously discussed. The way this was handled felt misleading and came across as an attempt to overcharge. Overall, the experience lacked professionalism, clear communication, and customer care. I absolutely do NOT recommend using this company. Don't be swayed by any discounts or these five star reviews. Save yourself the frustration and look elsewhere for a reliable, reputable moving company.

After obtaining 3 estimates, I am so happy that I found Pack & Go Movers. They are simply…read moreSUPERB...head and shoulders above the rest in every respect: highly service-oriented and customer-focused, extremely caring and understanding of individual client needs, exceedingly trustworthy and professional at every stage, and the best pricing in the business. Every single person there is profoundly caring and competent. One of the most ethical businesses I've encountered. We relocated our Mom to assisted living, which was more stressful than a standard move. Our Move Consultant, Mari, was outstanding and compassionate. She put our Mom at ease and assured her that they would handle everything with care. And they absolutely did. On the big day, the team leader, Richard, constantly reassured me and calmed my fears. He was super-professional, as were the other 3 gentlemen, Miguel, Francisco, and Al (OG). They were all beyond polite, understanding, fast-moving, and hard-working. I have used P&G for 2 additional moves, and will use them again in the near future. I am deeply grateful that I found Pack & Go Movers; they embody the excellence we all hope for in a company, particularly during significant life transitions.

After trying to call customer er service I was only toured to the same facility where the problem…read moreis. As you can see in the picture I put a clear plastic tarp on top of my unit and it shows the evidence of rodent droppings/feces and wooden shavings that are part of some kind of nest. I showed this to management and still they have not rectified the situation. There is an open tube above my unit which is where it appears that these debris is coming g from. The man told me he would notify the landlord. Aside from the disgusting conditions present, this facility shows zero urgency to fix the problem. My next phone call is to the board of health and OSHA to have them get involved. Unbelievable how this facility is allowed to operate.

Some of the staff is helpful and the facility is clean, BUT beware of the rent increases! They…read moredon't tell you that the rate you are quoted can increase at any time! THEY ARE GAUGING ALL OF THEIR CUSTOMERS! I have been there for two years and my rate has increased by more than 90%, although I was told when I signed up, that increases were not common. The increase started after the first 6 months and have continued every four or six months! Look for other places that will give you a contract rate for at least a year.

Special thanks to JENNIFER from the ExtraSpace Storage at One Holland Ave, White Plains, NY…read morelocation, for the wonderful positive demeanor and excellent customer support when I inquired about renting a storage unit at the end of a work day. Jennifer was friendly, welcoming, helpful, and very thorough considering it was after regular hours. Ensuring the doors were safely locked, she took the time to show me the available storage unit, and explained the rental process. The next day, I had additional questions and Jennifer ensured I walked away with all answers to my queries. I've rented storage units in the past and I feel it's important to let companies know when they have a great employee who goes above & beyond to deliver a positive customer satisfaction and should be acknowledged. Thank you Jennifer!!!

Tim gave me a fixed price for both packing and moving. His people arrived on time and did a…read morefantastic job. When the moving crew arrived and saw how much stuff we had to move, they got more people to help so we finished by 5:00 PM (rather than stretching into the evening if they had not called for extra help). Highly recommended!

LOOK NO FURTHER. Miller's is by far the best run moving company in the area. I have used them…read moreseveral times and always recommend them to friends and family. On time, great price, amazing staff, careful wrapping. Simply the best.

Every person at this company went out of their way to give great leadership, expertise, support,…read moreand genuine care in moving my mother out of her home and into assisted living. I cannot recommend this company more.

McAvey has moved me several times and most recently he moved my daughter into Manhattan. They made…read morethe process easy and were very professional. I highly recommend them.

great service! used them for my move from ny to fl and it was smooth and great experienc, delivery…read morewas 4 days after pick up with no damages and friendly crew! highly recommend this company

I would give them 4.5 stars, but that's not an option in the ratings…read more I used this company 5 times in the past 6 mos...my wife and I each moved from our apartments, we moved out of our apartment and into storage (which they offer at a great deal), and then finally again to our new place. These guys are professional movers. Their job is to pick something up, wrap the bejesus out of it with a roll of tape (even if it's just a tea cup mind you), and then load it up, unload and unwrap. They move quickly, they don't talk, and they just execute the job. That's why they're called movers. Now for the finer details: are they gently with the boxes? As with all movers, this is a hit or miss. They don't drop boxes, but they do assume you packaged them carefully. Your extremely fragile items I would leave for you to move yourself - doesn't take a genius to figure that one out. They handled my LCD TV no problem, wrapping it in blanket and cardboard to protect screen. When they disassembled my bed and moved the long posts, they were careful not to bang into walls. They were considerate with our lamps as well. Another reviewer mentioned they tracked dirt into her apartment. Give these guys a break - they are there to move and then move FAST. They not gonna wipe their feet every time they enter your place. You're SOL if it rains and you live in a cattle ranch with any mover!!! Garnett was my point man when it cAme to scheduling with them. Professional, explained everything in detail including charges and breakdown (by hour and minimum). Let's be honest here...we all tend to underestimate the move when we tell them what we actually have. They are on a right schedule and need to coordinate with other moves for the day. So be honest with how much garbage you want them to lug around. You're not saving yourself a dime when you not honest. Garnett went above and beyond for me when I needed to get my stuff out of their storage and into my new place (with two days notice)!!! I will always appreciate that and I can say everything was inventoried properly and returned without a problem!!!! Can't complain about that. I must comment that there was this one mover, a large guy who literally looked like Stelio Kontos from the cartoon American Dad. He must have been 6'6" or something. Real pleasant guy,very friendly and nice. He needed to use the bathroom so I let him - must have splashed urine all over the place. The residue smelled strong of uric acid/nitrogen by-products. Would really lead me to believe this guy needs to get his kidneys checked out...unless he's snacking on plant fertilizer between moves! You need a mover? These guys will get the job done....and they're reasonably priced!! They need to make a living too - give them a break cheapo!!!