I had a great experience with Yellowbrick, and I can't emphasize it more. I've kept my things in…read morestorage places outside of Boston for years now, but this past time I wanted something closer to the city, and I was only renting out for a month. They gave me a pretty good deal, if you're a student ask about special rates, and it was about the same rate as I had been paying. Another plus is that they'll let you use your own lock, which I've found to be rare in storage units, and the facilty is very clean, and I found it to be pretty well lit for a storage unit. Yellowbrick is in a narrow alley, and has multiple levels, however that wasn't too big of a hassle. The staff was always super friendly, especially Trevor, who ended up helping us back out of the ally in a big truck and stopped traffic for us too. If you do have a bigger vehicle definitely be aware that there could be some problems. When I was moving out of the storage unit I used their new delivery service. It was $90 but I found it to be worth every penny. They delivered to me on Labor Day, and generally seemed to be working that entire weekend and really flexible. The guys were very friendly, on time, and incredibly helpful. They were so wonderful, especially as I was all by myself trying to move a carload of stuff. If you're looking for storage near Boston, I would say this is a great bet.

This place is great…read more The place is clean, the prices are great, and the guys I dealt with (Tom and Fred) were very nice. I've read the negative reviews, and they are unjustified. I went there on a hot day and the inside was nice and cool. Is the entrance spacious? No, but that didn't stop me from comfortably driving a 10' U-Haul truck right up to the door. And when I had to back out, Tom was great about directing me and stopping the traffic on Harvard Ave. As for the hours, they are clearly stated on the company's website. If you are literate enough to write a review here, then you should have no problem reading the clearly printed hours on the website. Is this place ultra-modern? No. Are the insides of the storage bins well-lit? No. But neither of those things is incredibly important (unless you're planning on illegally living in the storage unit). I've stored stuff at other places such as Brighton Storage and the storage wasn't well-lit there either. I'm not so crazy about the paint flaking off the brick walls, but honestly, there is absolutely no need for there to be paint on the walls. It doesn't protect things any better (although, again, for those planning on illegally trying to live in a storage unit, it might make you feel more at home). The other thing is that after you finish dropping off your stuff, you can go to S&I (probably the greatest Thai restaurant in Boston) on Brighton Ave. and stuff yourself. And then you can grab some brews at the liquor store on the corner. I don't know who the owner is, but as far as I'm concerned, Tom should be getting paid more. That guy turned an incredibly hectic and stress-filled day into something a lot less so. Great job!

I had a very disappointing experience when contacting this facility to ask about pricing and unit…read moredetails. As a first-time renter and someone who is not local, I was calling to get information about short-term storage for my child's summer dorm move-out. Unfortunately, the property manager I spoke with was impatient and dismissive throughout the conversation, repeatedly saying "oh my God" in a way that felt disrespectful. The call lasted less than 10 minutes, yet I was made to feel like my questions were an inconvenience. To make matters worse, I was quoted a higher price for the same size unit than what was advertised on the website, and I was told that no written or formal confirmation of the total price was available. Because of the poor customer service and lack of transparency, I decided not to move forward. If this is the experience at the inquiry stage, it's hard to feel confident trusting this facility with my belongings.

Moving is always stressful, even for the best planners. My experience was great at PS at Assembly,…read more50 Middlesex. Michael and his team keep a clean facility. They were friendly, professional and accommodating. Thank you, guys, so much, I will miss you all! The one note that is a challenge is that because of their location, there are a lot of unhoused folks. As a result, they keep their bathroom under lock and key. I hope there is a more user-friendly solution, not everyone can hold it! LOL.

i signed a contract for $108 per month. then they double it 3 months later. SCAMMERS…read moreThey should go out of business

Can't say enough about Drago at the Bridge Street location. He is always polite and upbeat. Thank…read moreyou Drago. This is not one of the luxury storage places but it is clean, well run and the price is right. Drago is always helpful. Thank you.

After my family and I were evicted from our home in November 2024, our stuff was forcefully taken…read moreto a Public Storage unit where we paid rent each month while we got settled in a new place. Now, I've just learned that at the end of August 2025, all of our family's irreplaceable heirlooms, belongings, and possessions were sold at an auction and the staff refuse to help me or tell me where my stuff went. Shame on them.

Harry at the front office is stellar. Very friendly guy who worked with my tight budget to set up…read morean unit that will accommodate my needs as I move from one apartment to another. I would strongly recommend anyone moving to come have a chat with harry and figure what which storage is right for your needs. The space is neat, clean and well organized.

Hands down best storage facility in the Boston metro area. Maybe anywhere. Stop looking and do…read moreanything you can to get a storage unit here. I looked at 20+ facilities all around the metro area and nothing comes vaguely close to the safety, cleanliness, and service provided here. Drive through bay for your car and truck makes you feel super safe even if you're a female going to and front the unit alone (most storage facilities are terrifying). The bay is also clutch for moving trucks especially if a rain storm or blizzard hits on moving day (we had one of each). It's well lit and bright. Units are all super clean as is the rest of the facility. It's well staffed and Leo is wonderful. Climate control will keep your precious belongings safe even in frigid Boston winters or humid summers. We tell everyone we know about ezstorage. I had just resigned to the fact that all storage units are terrible, sketchy places often with homeless people living in them if you're anywhere near Boston, oh and they'll rip you off too and raise your rates or never stop billing you. Storing your goods does not have to be misery, people!! Go to EZstorage now. They're honest and wonderful. You have actual peace of mind knowing your stuff is safe. Yes I really am that pleased with a storage facility. It is THAT good.

Today was the last day with EZ Storage -- several months early due to their manager. Overall the…read moreplace is clean, well laid out and easily accessible. Having had a small business in the same vicinity believe me my tendency would be to be as supportive as possible but the treatment I received was inexcusable. 1. I never missed a payment. During Covid, I mailed my monthly payment within days of being due ( even though my own vendors were months behind) and due to the mail service at the time being very slow, I was slapped with a late fee which took some discussion to remove despite the whole world at the time being exempt from late rent and eviction. 2. More recently I went to move items out and had an accident where my face was bleeding profusely-- no one was in the office or reachable by phone ( I sat by my phone with blood all over my clothes , crying and trying to reach a family member. Why the manager did not forward his phone to his cell in this day and age is beyond me and should be a security requirement, but the fact that I later learned it was he walking by me numerous times without an inquiry was unbelievable! The man with him later turned out to be quite kind and got me ice once I figured out that the manager was on the floor. 2. The next time i went to the unit was the 5th of the month and my check had been mailed on Monday the 3rd. I could not get in despite the fact there is a 10 day grace period. The manager told me he could override the controls but only if he were in his office which, based on past behavior, could have trapped me there. I was in the process of getting him a personal cc ( would also need to cancel my check) when he hung up on me-- seriously? 3. I was pretty upset when I called back and mentioned his neglect when I was injured and lack of safety to which he replied " I am not here to serve your beck and call." 4. Fine free country -- CUBESmart is awesome!!

The service was great. The quality and cleanliness of the space was as described and the access to…read morethe storage area was easier than expected for a city storage space.

I was dealing with a very complex wine storage and cellar management issue from California…read moreinvolving a collection being moved from New York and Jahn and his team went above and beyond to help me with this very complicated situation. I could not have asked for a more accommodating, friendly, and professional group of people. The wine storage area is incredibly secure and at the right temperature and humidity levels. The lockers do not have shelves, so I would recommend bringing your own very sturdy ones to maximize the safety and efficiency of your storage needs.

I thought I remembered hiring Michael's for our last move 16 years ago, and for a workplace move…read moretoo. So I called again! As expected, they were easy to work with, pleasant all around from the texts to the phone to the muscle! Three nice guys showed up. We weren't even done packing yet, which they took in stride, and helped us wrap, box and tape like champs. They even had to take some big items out the back way and hoist them over the 2nd floor railing! In the new place, they positioned our rugs, and our sofa and desks, even assembled our Sleep Number bed and adjusted the setting. They are VERY experienced in all things! And only one item broke, and it was too easy to break, and will be good as new with some Crazy Glue. I hope we don't have to move again anytime soon (knock wood!) but if we do, I know who to call!

I really didn't want to write this and called them 5 times over 3 weeks, but many promises of a…read morecall-back never resulted in anything. They gave me an estimate of in the $600-$800 range, but it ended up costing me $1600+ for 1 bedroom move. My inventory was accurate and there were no really heavy items. They didn't show up in the scheduled time, damaged items and an item went missing. They also lied or miscommunicated about how much a parking ticket cost. Secured their tip before showing me the final bill. I wanted to talk to the owner and try to hammer out a fair compromise but I guess he is unwilling? Hard to fathom. I'm hoping I can update this with a fair resolution

This is a newer facility and it's really nice. Well lit, feels safe, kind staff. So glad I found…read moreit! The only thing that concerns me is that apparently the rental price can fluctuate- the rate is not locked in.

CubeSmart Self Storage is clean with good lighting. Although short-staffed, the service was…read morewonderful and informative. BREE assisted us and answered our many questions professionally and patiently. Bree's attitude was so good even though she had to drive from Rhode Island to Boston. I hope that more people like Bree will be hired.