By far the best storage facilty I've ever had, and as a former New Yorker, I've had plenty of…read morestorage ups and downs. This Waltham location is convenient and kept very clean. It is managed expertly by Paul, as personable and efficient as can be.

Have been renting a large unit for almost a year. I was attracted to this place because of the…read moreclimate control and easy access. Elevators were out right after we rented and we received no notification. My husband and I had to move an entire truckload (24 hour rental) ourselves up 4 flights of stairs (we are in our 60's). Response from staff was that it wasn't their fault and the elevator company had been notified. After speaking with the gentleman at the front desk, I was able to get a $50.00 credit. He was very nice and in a tough position. Months later the light goes out in our unit, so I go to the front desk again and they tell me that someone will notify me when it will be replaced....weeks and weeks go by and I call again. If I could access the light, I would replace it myself but I can't. Light remains out, nothing scheduled. $300.00 per month is not nothing. I had hoped for better service.

Great experience with an intercity move. Flash kept in touch with us, adjusted the delivery…read moreschedule to accommodate us and were fast and efficient. I originally thought we needed a national moving company, but turns out movers like Flash will often accommodate moves to places like NYC and DC.

From the quick and clear communication within the office, staff, to the prompt and careful moving…read moreservices, FLASH MOVERS of Waltham is by far the best moving company I have ever worked with. They were so caring, helpful, and speedy. I cannot recommend them more.

After my family and I were evicted from our home in November 2024, our stuff was forcefully taken…read moreto a Public Storage unit where we paid rent each month while we got settled in a new place. Now, I've just learned that at the end of August 2025, all of our family's irreplaceable heirlooms, belongings, and possessions were sold at an auction and the staff refuse to help me or tell me where my stuff went. Shame on them.

Harry at the front office is stellar. Very friendly guy who worked with my tight budget to set up…read morean unit that will accommodate my needs as I move from one apartment to another. I would strongly recommend anyone moving to come have a chat with harry and figure what which storage is right for your needs. The space is neat, clean and well organized.

This is the most disgusting mouse infested storage facility I have encountered. The only pleasant…read morething about my experience here was Andrea who worked at the front counter was very nice. Besides that, it is a disgusting facility + I am so glad that I don't have to set foot in it again.

I've been renting a space from them for a few months, and at the beginning of the year they sent an…read moreemail informing me that they were going to increase the rent from $84 to $234. That's a 178% increase! That's truly outrageous, absurd. Be careful!

I called and they had no explanation why rate was increased by 89% in 2 months, other than just…read morerepeating that it's written in the contract that rate can be increased anytime during the contract.

When you need a place to store your stuff when you're moving, it's a great place to keep your…read morevaluables safe.

We had a small move of a dining room set from the seller's home to ours. The communication between…read moreLexel and myself was excellent from the time of setting the appointment, to verifications, calls prior to picking up the furniture and calling en route to delivery address. The furniture was carefully wrapped and anchored and arrived unblemished. Gabriel and his coworker (sorry, I don't remember his name) were excellent. They were very careful and attentive. I would definitely hire them again for any future moving needs. I highly recommend them. Thank you, Donna

Jose and his team were phenomenal from start to finish. we…read moremoved from New England to Coastal Carolina and everything arrived safely. The moving team was highly efficient, patient and friendly. I would highly recommend Lexel Movimy.

We used Efficient Moving Services when we moved into our new house and were extremely impressed…read more The pricing was reasonable, the estimate provided beforehand was accurate, and the crew that moved our belongings was wonderful. They truly lived up to the name of the company - they were very efficient - and they paid great attention to detail. They were very careful to make sure every piece of furniture was exactly where I wanted it before they left, and anything they took apart to move was in at least as good of shape again afterwards and some things were even better (they fixed a built-in gate for us as they were putting it back on after having removed it, etc.) I would definitely use them again!

This is the second time I've used Efficient Moving Services, and again, couldn't be any happier…read morewith their services! We used them to move from Massachusetts to Pennsylvania. They worked tirelessly over two days, even driving overnight and unloading at two different locations in PA. Kind, courteous, and professional. All our belongings were taken care of meticulously. They also helped disassemble and reassemble all our furniture, after carrying it up two flights of stairs at our second location. I wish I could ten stars if I could. HIGHLY recommend!!

Truly an incredible experience! Booked it 2 weeks in advance. The cost was incredibly reasonable!…read moreThey came exactly at 8 am ET, moved everything in 1 hour (thought it would take at least 2 hours). Everything was packed incredibly well, incredibly carefully, and with all needed coverings to keep them safe. Put everything in the new place, built everything very efficiently, and even offered to get missing screws if we needed from local Home Depot. What can I say, incredible experience! Place was fully built including difficult items to rebuild. Al in took 3 hours total with moving time. If you are thinking to move yourself, or get movers, think about Step By Step. It was just slightly more than yourself, but hassle free to the max! I cannot imagine ever not going with them. Was incredible, incredible experience and recommend it to anyone I know moving! This was also my second experience, and as good as the last! Seriously I am recommending them to anyone I know moving. I cannot imagine not going with them from now on, and will recommend again to all I know moving!

Do not hire Step-by-Step moving. They moved my neighbor in over a year ago, they got their large…read moremoving truck stuck in my driveway and it bottomed out causing damage to my driveway, hedge, berm. They promised several times to take care of the damage but failed to follow up.despite many attempts to seek remedy. My contact was John he had other people call me to arrange meetings only to have them not show up, or even tell me that they apwerent the right people to do the job. My neighbors were also unsuccessful in getting John to return their calls. Dt/Net, if you have any problems with your move, this company will not follow-through.

They just did a great job moving me on a very rainy day. I moved my furniture from storage to a…read moresecond floor in the pouring rain.

Hard working no nonsense guys. Pricey but worth it. Not the friendliest crew but would definitely…read morehire again.

Beginning with the choosing of the unit, location, and 24/7 availability, this location gives a…read morefeeling of security. It is clean, and the units appear sturdy. I have not had to interact with any of the humans on site, but it appears they will be as helpful as the reservation system. I will update this review as time goes on, but for now, A+.

I had the most incredibly experience yesterday all thanks to Tom. I had made a reservation online,…read moreand found out in store that the reservation only saved the price but not the size of my unit. I had wanted a 5x5 but was given a 10x5 instead for the same price! It was a painless, easy, and one of the most lovely experiences I have had to get my storage unit. The unit itself was amazing and clean, and all information was so easy to use through the app. I highly recommend renting here!!