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    CubeSmart Self Storage

    2.7 (59 reviews)
    Open 9:30 am - 12:30 pm, 1:00 PM - 6:00 PM

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    Broke entrance gate to property
    Amy S.

    Update: I had emailed them over a year ago requesting a call back per their instructions and have yet to ever get a response. I even had to call to eventually have the auto pay turned off and couldn't do it in the front office. I don't like to dwell on the past but felt it necessary to let any future customers at cubesmart know that they can do better and look elsewhere as they don't care about their customers or your belongings. And once you're no longer paying them, why would they even follow through on their word and promises of superior customer service? Still 1 star cause I can't leave a 0.

    Having to move last minute was stressful, but these guys were great at providing us with all of the information that we needed so that we could store our stuff while we were waiting for new house to open up. We were very pleased with our experience here. Storage manger by name David went out of his way and make us feel welcomed , great CRM thank you

    Torry G.

    I started renting a 10x20 temperature controlled unit in December of 2021. My first initial 3-4 months were great. Since maybe April of this year things have really changed. The place is very dirty and seems to not be managed properly. There have been dead bugs, dirt, and grime in the hallways that have been sitting there for months. My rent has also gone up to over $400 now. Lastly, the air does not even circulate in the building and it is no longer temp controlled.You would think the cleaning standards would be up to par this day and age. See the pics below. What am I paying for??

    My Trailer that was stolen from Cube Smart on Pechanga Parkway in Temecula.
    Mark S.

    MY TRAILER WAS STOLEN FROM HERE!! I recently purchased a travel trailer for my 45th birthday in February. I entrusted Cube Smart with the storage of my trailer, being that they have cameras, gated entry etc. I parked my trailer on-site on 2/23/23, and it was stolen on 3/7/23. I haven't even made one payment on the trailer and it's gone. David (General Manager) was able to see who stole my trailer on camera, and because of the code they used, he also has all of their information (license plate, phone number etc) and refused to give the information to me or the police officer. Claiming he needs a subpoena. Whose side are you on? the thief or your customers? Why aren't you doing everything you can to get my trailer back? He literally sees who stole my trailer, and will not help the police get it back for me. I even offered to not press charges. Just call the guy, and tell him to bring back my trailer. Still nothing. Come to find out my trailer is the 3rd trailer that's been stolen from the SAME GUY USING THE SAME CODE!! And they are doing nothing to support law enforcement or to help me as a customer/victim. DO NOT PARK YOUR RV/TRAILER HERE..IT WILL BE STOLEN!!!

    The damage after someone cut my locks off my storage unit

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    13 years ago

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    9 years ago

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    15 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    Dana J.

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    10 years ago

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    10 years ago

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    10 years ago

    Good experience here. Easy access, friendly, helpful. Great customer service. Definitely recommended for storage needs - short or long term.

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    9 years ago

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    Dana J.

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    11 years ago

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    Dana J.

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    13 years ago

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    8 years ago

    horrible customer service, dirty units, and pricey! go somewhere else if you want to get a unit worth your buck!

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    13 years ago

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    10 years ago

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    13 years ago

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    Page 2 of 2

    Ask the Community - CubeSmart Self Storage

    Review Highlights - CubeSmart Self Storage

    I felt so very well taken care of by Delmy Beltran and her general manager, Morgan.

    Mentioned in 4 reviews

    Read more highlights

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    I am extremely disappointed with my experience with Extra Space Storage facility and feel compelled…read moreto share my concerns. Last year, in August 2024, I rented a 10x10 storage unit for $124.20. By the end of my lease, just over a year later, my bill had increased to $236.20. It is unacceptable that the rent for my unit was raised every 2-4 months, under the justification that your rates were "matching current market rates" -- a claim I believe to be inaccurate. In comparison, locally owned storage facilities typically adjust rates annually or every other year, not multiple times within a single year. Additionally, upon moving out, I discovered that the walls of my unit were marked as 9x10. I signed a contract for a 10x10 unit, and I believe I am owed a refund or adjustment if the unit I rented was indeed smaller than advertised. Between the continuous, frequent rate increases and the inaccurate unit measurements, I am extremely dissatisfied. I intend to report this matter to the Better Business Bureau and seek clarification regarding any refund or adjustment owed. Given the issues I experienced, I consider my time with this storage facility a regrettable use of a year, and I will not be returning as a customer ever.

    ROBBERY.... If you think your stuff is safe at any Extra…read moreSpace Storage BEWARE. Our son was robbed at a extra space storage 2 weeks before,my unit was robbed in Temecula. I received a call from Sasha, to let me know my unit (inside) had been broken into and that they drug my safe out into the hallway and cut it apart. NO ONE HEARD OR SAW ANYTHING. NO SECURITY. After we met with the detectives, we came to find out this is not the first time this storage facility has been hit. Hint NO SECURITY!!! The day after the robbery, I received a call from Tricia (manager) to tell me that my payment needed to be paid and that they had a rate increase and she would be KIND ENOUGH TO WAIVE THAT FEE. How generous!!! Is this a coincidence or an INSIDE JOB??? I spoke to the District Manager Michael and he had the same attitude, NOT EXTRA SPACE STORAGE'S PROBLEM. Pass this on, so that people are aware.

    Two Men and a Truck Moving

    Two Men and a Truck Moving

    (23 reviews)

    My moving team led by Jaime was fabulous. They introduced themselves, conducted themselves…read moreprofessionally throughout the process, handled everything with care, and they were fast. The entire experience was enjoyable. In contrast, my mom recently used a different moving company and they showed up late, high, and moved incredibly slow because they were charging by the hour (they kept stopping to get in their phones). And, don't get me started on their hidden fees. I told my mom, "You should have used Two Men & a Truck."

    My mother recommended Two Men and a Truck company to me as she had a great experience in SD county…read more My experience was the complete opposite of hers and she's been apologizing to me ever since. Friday I had 3 movers come move just the heavy furniture. Everything was going smoothly up until the movers went on their lunch break (over an hour) when they told me it's only going to be 30 mins. When moving my furniture into my new place I made sure that no damages were made. My new bed ( a month old maybe) is ruined. I pointed it out to two of the movers, stated they took pictures...they never did...and someone would be in contact. I too matters into my own hands and called Kai the customer service gal and told her what happened. The run around. Then payment comes, 5 hours...when they took an hour and 20 min lunch break and the distance between old and new house is 12 mins. Movers leave, I'm setting up tvs etc for myself and my kids, realizing my power cord from my tv is missing. Called the next day and told me they don't know when they can get it back to me. They should be dropping it off on the way home or to work or mail it. Been calling, texting, emailing and have been completely ghosted by this company. Called corporate today to get an answer from someone , a refund, and my power cord back. I am a single mom of 3 who needed to do an emergency move due to black mold in the home so this was supposed to be a stress free process which has turned into a big headache. I would not recommend these guys.

    CubeSmart Self Storage - selfstorage - Updated May 2026

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