Since I cannot respond directly to the "business owner's" reply to my previous post, I will respond with a new post here. First, yes, I was your tenant. My RV was stored under my wife's name. Next, NEVER did your staff endure obscene language from me. There were times when I was rude, BUT ONLY WHEN you and your staff were rude to me first. I'm your customer I expected better from you. On the day when you ABSOLUTELY told me to drive through a partially opened gate, I had to stop myself, several times, from responding in kind toward your rudeness to me. In the end, it was YOU WHO DROVE ME AWAY AFTER NEARLY TWO YEARS OF SATISFACTORY SERVICE. You are an intolerable young lady. PS - I noticed your troll Lyn S (or was it you directly?) left a GLOWING review ONE DAY after my original post. How convenient. read more

One of the worst storage units I have ever used. In the time I was there they raised their rent three times. I started out paying 112 and then a year later it went up to 132 and then a few months after that it went up to about 147. And they won't tell you they are raising the rent they secretly do it. I confronted them about it the first time and was met with your address isn't correct, so I made sure to correct that. However, they had my email and my phone number which never changed. They wouldn't send me a notice when the rent increased but if you were a day late with your payment you got a phone call AND an email. The lady that patrolled, I believe she was the manager, wasn't very friendly either. I would seriously avoid! read more

Do not use this service. They are unreliable and will try to place the blame on you for their own shortcomings. On the day we are set to move our stuff out of the apartment, we arrive to an empty office, wait 15 minutes for someone to arrive and then we are told we won't be able to get the truck because they don't rent out trucks after 10am, which nobody told us prior and nobody called to tell us we would lose the truck for coming after 10. If you don't rent out the truck after 10am, why did you make the appointment for 10am? Why didn't you tell us this in the first place? So unprofessional and they offered absolutely zero alternatives, basically just telling us to f*ck off. read more

I rented a unit here last month . Absolutely no hassles. It so easy! Now here's the big one . TWICE they saved my bacon . Once I didn't lock my unit properly and they caught it . They notified me and watched my unit until I arrived . Then a few days later , I had dropped my credit card they found it and returned it . You know what a hassle a lost card can be ! Special thanks to Sarah read more

I think that this place has very good customer service they're very clean they're neat and they're very secure I feel safe with my stuff there read more

Absolutely the worst place to store your trailer! When we first started going there about 10 yrs ago they were great. Older couple worked there and never had any trouble getting to our trailer. Since they have been bought out, they raised their rates almost 100% saying they were going to put in a gate with a code. Nothing has been done but still paying a lot for nothing. Just in the last 5 weeks I've been there about 6 times. I either had to leave because no one was in the office or wait for them. This was,all during tbeir office hours. Today was the last straw. I had to get some things out of the trailer to take out of state and they are closed all day for a staff meeting! Now I can't get what I need! I'm so pissed! Only reason they are getting a star is because I can't conitue. read more

Sarah provides the exceptional service I expect when working with anyone. My family and I needed a place to store our belongings while we waited for escrow to close and Wildomar Storage provided us with more than we expected. Sarah and her team are friendly, respond quickly to all inquiry types, and offer a level of customer service that is very much appreciated. Wildomar Storage has made our transition, and first experience, in a new town a great one! An added bonus to those who may be busy with life, or experiencing financial difficulties: there is a ten day grace period before receiving a late fee. I highly recommend their storage facility to anyone looking for great prices, quality service, and a comfortable and secure place to store your belongings. read more

Staff is friendly and professional, grounds are clean and monitored, and we got to use a brand new moving truck for free! Win win! I'd definitely recommend this company! read more

Best storage & best pricing in Wildomar! Not only that, they are friendly. You don't get that corporate crap when you walk in the door. What I really like about this place is their pricing includes mandatory insurance. So the price they give you includes the insurance price. All other storage places only quote you the monthly amt. for the storage space. Normally I wouldn't bother to get insurance, but now I'm covered & I feel my belongings are much better protected. read more

Wanted to give Sarah special kudos! She is friendly, efficient and was able to answer all our questions and concerns. She represents this business well and is a pleasure to do business with. After seeing the unit we ended up renting, we got in and out of there with minimum time spent and no hassle. The facility provides a good value compared to other local storage places plus the use of a moving truck for free. Thanks again Sarah for making things easy. Highly recommend business to others. read more

This place has been fine until the last year, I think they have increased their rates 3x in the last year, 2x for sure and there has been no marked, noticeable improvements to the facility to warrant the increases. Its predatory and not in line with the CPI. read more

The onsite associate is an angel, the prices are very fair, the facility is safe and secure, and the use of a brand new truck for free was Bliss read more

Sarah was friendly. However, as the manager, she needs to step in when her employees are being rude and degrading. Louis, I think that was her name was just plain rude and nasty. The storage lot was convenient, but I don't think I can accept the fact that Louis was so rude that she was short of calling me stupid. read more

We are only at storage facility because we bought trailer and are closing out when we remove it today. As a previous review stated they have always be closed when we have been here (3 times) and they are always gone for an hour (lunch?). Anyway, it's poor business not to let paying renters access by a gate code or something. You can walk in but not get a vehicle in. Employees have been very nice read more