Great place. Terrific staff Very clean. Totally would rent…read moreagain David was very helpful

The attendant Julian was so easy to work with. He answered all of our questions & was very helpful…read more Moving in was a great experience. I would recommend going to The Lock Up Self Storage for all your storage needs.

Public Storage Karen Imagine storing your personal…read morebelongings, paying your unit two weeks before due date for almost two years to become an enemy of liars. I remember when I first completed my papers at public storage Mountainside, NJ. Matt the manager asked me to write a review and my spirit with a loud voice said no, I never did. During the severe raining season my unit was flooded, after I made numerous complaints, I continued paying my unit two weeks before due date. All my child belongings was destroyed and I humbly kept my cool. I contacted Sedgwick Insurance which dispersed a little over two thousand dollars. This is when the problem began and I was introduced to public storage Karen. I explained to the manager that I had to buy over 60 sterilite containers to replace the box. I had to beg to be moved to a new unit and the manager wanted me to pay to move to a new unit, this is where I finally had enough and realized how evil these people were. After finally moving to the new unit, explaining to them I can't put the molded furniture in the new unit (this is after throwing away so many furniture) that my child has breathing issues and asthma . Matt was okay with it and informed me to contact the insurance company for more money in which I did. Sedgwick Insurance informed me that he misinformed me. He later existed me from the old unit and padlocked my old unit with PS (Public Storage) lock. I'm not sure how the contention and disrespect began but I believe he allegedly informed the district manager of my race and quiet demeanor that she felt she can call me, insult me and tell me that I'm giving her a headache and hang up on me. My girlfriends are upset yelling get your brothers, no it's time to react. So many men wanted to assist me in moving my stuff out but if they are falsely attacking me like this, I didn't want to get anyone involved in unnecessary drama. Why I kept my cool throughout this whole process was I experienced this in 2017. I had another Karen attack me, my brother who is a lawyer briefly got involved I told him no. My spirit said to let them finish. In 2017, my 2016 Toyota Camry was taken, my house was gone and my job was contacted. I thought I was crazy for believing in my spirit, I was not. A few months later in 2018, I was blessed with a FREE brand new 2016 Nissan Altima (identical to the Toyota but better) a small house and a new job in one of the best school districts in New Jersey. I watched the same people get into horrific car accidents, dying of illnesses, and life in chaos. The universe has to balance out and we all must pay for the evil we do to people especially those chosen for this task. Throughout this public storage nightmare , I watch my child heal a hundred percent. Exactly when I thanked God for everything, the teacher passed away. My heart broke and I begged God to wake this man up for me because no mother wants to see their child hurting. This teacher honored my child before he passed never ever knowing the hell she went through. So losing the belongings at public storage was nothing compared to losing a good teacher. I know my child understands that God will restore the material things back to her but people don't come back. As the district manager, the manager and public storage now owes me a debt. When you do evil to people, you owe them a debt. I write this not to defame anyone character but to share my truth and warning. I know there will eventually be court proceedings because the harassing phone calls has not ceased. So when storing your property at any storage unit, please do your research. It wasn't until I began preparing for public storage that I found out about previous flooding and complaints. Please do your research. For the district manager I believe this was to reveal who she is to herself and a warning to change. I remember a story I heard in 2003 from Joyce Myers and I see it right here.. "One thing people need to understand about extremely nice kind loving people is their other side is just as extreme, it's the hell that they have survive that makes them gentle don't mistake their self control for weakness, the beast inside them is sleeping NOT dead". Update: After writing this review yesterday, this morning public storage sent me a notice of lien on a unit that no longer belongs to me. This is the plan, so we are going to court and the public will see the excessive harassment.

Initiated 10 x 10 storage unit for $280 in April 2022 and by April 2024 they had raised the price…read morewithout my consent to $570!! This is an outrageous, price gauging unethical business that you should AVOID at all costs! I saw the charge on my credit card and immediately found a 10x 15 storage unit (also drive up, outside) one mile closer to home for $300! The price is locked in too! AVOID THIS PLACE, you will regret renting through them, trust me!

I just closed out my storage unit after occupying it for almost 1 yr. It was a great experience and…read moreI very highly recommend this storage facility for several reasons. INDOOR UNIT CLIMATE CONTROL - very important to me because I had stored furniture in the unit. LOCATION - Very easy to locate, lots of parking, nice neighborhood CLEANLINESS - Extremely clean and well maintained SECURITY & ACCESS AVAILABILITY- Cameras and a secure code operated elevator with 24 hr access to the elevators. Units on upper floors are only accessible if you have a security code for the elevator. SUPPLIES - Free Flatbed dolly carts to move your stuff and lots of packing supplies for purchase MANAGEMENT - Cesar Flores is very friendly and always there to help. He is knowledgeable and will work with you to ensure your satisfaction.

Still use this facility and have no problems. So helpful that they offer 24 hr access .read more

My belongings that I stored here were stolen. I found them on eBay. The management staff didn't…read moreseem to believe it, since they think their cylinder locks are impenetrable unless the thieves have drills. Just so you guys know - if you store things here, it could be stolen. It's not a secure facility and they completely dismiss any concerns about their security practices. Contacting their customer service email does very little as well - it's been a month since I reached out to their customer care address and they haven't provided any substantive response. It's not worth the rent you're paying.

Jacque was very helpful in reserving the right RV spot and online lease creation was great.read more

Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

MakeSpace is definitely worth every penny. Every person I've interacted with since using them has…read morehad stellar customer service. It is a true white glove experience. Recently I moved to Brooklyn from Manhattan being able to keep everything in storage until I found the right place was great and the level of service from the pick-up and delivery crews was amazing. Today, D Pryer, John Mahoney, Demetrio O brought my stuff from storage to my 2nd floor walk-up apartment. They were absolutely amazing! They were professional, kind and accommodating. I was afraid they weren't going to be able to get my couch and arm chair in the apartment. They worked together to strategize a plan on how to get it in the apartment, protecting the couch and the arm chair. I would highly recommend them again.

This is going to be a difficult review. Moving is already stressful on its own but this all…read morehappened during one of the most chaotic moments of my life (#1) and during a time where I was in midst of making some serious life altering transitions. They left me hanging on the day of my move. No warning ahead of time. No email to indicate that they were busy. They had already postponed my initial move by pushing it another day. By the next day, when they were over 3 hours late to our scheduled pickup time, I decided to call in to hear from the rep I had been communicating with and learned they were no longer coming. No rescheduling, but that they simply decided it was no longer worth honoring my appointment. I was in disbelief. The feeling of abandonment especially during at a crucial juncture (#2) is the reason they get a hard 1 star. The pandemic was a difficult time for everyone. Corporations, small businesses, city workers, and the rest of us citizens. During the middle of the worst time in NYC, particularly in Queens, there was enough chaos and uncertainties that people couldn't leave fast enough. I had known of MakeSpace for years and the concept (#3) was enough for me to give to consider giving them my business. I had called in and was told to make an account online where I'd be making all of my arrangements. No deposits were required and I was able to book a storage space as well a move date. The initial pickup was free, but the subsequent appointments would cost $59 each time. There were no bins due to the high demand, so I was sent a good number of packing bags that they claimed were "just as good" as a plastic bin with a lid. (#4) I personally loved the idea of being able to adjust my inventory for all of my items online. The only problem was that I could never actually adjust them and would be forced to email the support team or attempt to call in each time. Other fees included $15 for each mattress bag / covers and $15/50/$75 (small to large) for each item that needed to be tossed. By the time it was moving day, I had everything ready. My life was in boxes and a ton of MakeSpace bags. Our appointment was within the window of 8AM-11AM. By the time it was noon, I had called in and left a message. I didn't hear from anyone until just after 2pm when I learned they weren't coming at all. This wasn't good since I was flying out later that night. I asked if we could push for tomorrow instead and they told me they had no ability to make any appointment in the near future. I asked if there were any other services they'd recommend in a time crunch and my contact mentioned he'll send over a list. He assured me they wouldn't charge me $100 for any adjustments in my appointment that I was allowed to keep the bags (#5). In a stroke of luck, I I eventually found another mover to help me with the few hours that I had left in the day. It wasn't a pretty experience, but I was able salvage my last few moments as a NY resident by getting my things secured. Again, I realize the pandemic was a major culprit in things going wrong for everyone. However, I simply can't get past how poorly managed this all was from the confusing initial planning 6 weeks prior to the near zero communication at the very end. The added stress of finding another mover and leaving NYC was another endeavor and was exacerbated by their lack of service. Two weeks later, I received an email from their support staff that my appointment was "rescheduled" to 3 weeks into the next month. I have no words. __________ (#1) You guessed it, the pandemic. (#2) I had a flight in 6 hours. In another universe, other folks wouldn't be able to afford to stay because their leases were up or they couldn't afford to not move their things. (#3) Manage everything online and also have storage options as well for a relatively low price. Brilliant. (#4) Spoiler alert: They weren't. (#5) Gee, thanks.

I recently moved out of my storage unit with All-Stor Storage - and I realized that I have been…read morestoring stuff with them for a long, long time - probably 25 years. My review is positive, and I think its pricing is good. It is not the fanciest storage place around, but I found it to be very good value for the money - and for my stuff, that was what mattered the most. In the many years I had stuff stored with them, there was one accident, when a water sprinkler pipe burst and there was some water on the floor of my unit. They called me right away, and I don't recall that there was any substantial damage. But after that point I put everything on pallets, which they have available. I found access convenient for my purposes, and I found the people in the Office available and willing to help. On my move-out, I especially want to thank Stephanie, who grabbed me before I drove off 'for good' - since I had left my drivers' license with the Office while we were using a metal gangway for the moving truck. "This is the kind of thing I tend to forget", I said when I left the license with her. "Don't worry, I'll catch you before you go." And she did. Thanks Stephanie! Very pleased with the service I got - but everyone should take a look for themselves, because there are some items for which I might want to use more modernized climate control facilities. It depends on what you're storing.

Excellent service and communication. We had an unexpected issue (through no fault of Access Self…read moreStorage) that affected some items we had in storage, and what could have been an incredibly stressful situation was handled with so much care, professionalism & urgency. The staff was incredibly responsive throughout the entire process. They kept us updated, took photos of the affected items, helped us understand what was happening, and worked with us to figure out the best next steps. Things happen outside of anyone's control, but what really matters is how a company responds when something goes wrong. Access Self Storage staff absolutely showed up for us. I'm incredibly grateful for their help and would genuinely recommend them to anyone looking for a unit in the area. Thank you to the entire Access Self Storage team for going above and beyond!

Excellent service, the staff is very friendly and the space is very clean, its easy for parking and…read morethey help you with everything you need!!