So far so good! No complaints whatsoever. Staff has been very helpful. Informed me on everything…read moreand answered any questions I've had. Was shopping around for a storage unit. Not only do they have the best prices, but the location and cleanliness upon taking a tour of the place helped with my decision to rent a unit here. Also, they have an awesome service where you can ship to the facility and they can drop if off to your unit! I had some shelves shipped directly to their facility since I don't have a vehicle large enough to have it brought over from my house. I'd recommend this storage unit to anybody :)

I've been using this place to store my items until I move. So far it's been about a month and a…read morehalf. I was drawn to them when I did a search online and Extra Space Storage lured me to their site with a coupon. I loved the fact that everything was done online. I chose my storage unit - 5x10, paid for everything and got my code online. The unit came to about $110 (I believe) with all first month/first time fees, but the second month was $88 so it tapered off after the fees. I had not used a storage unit in years so I forgot how things work and didn't realize I had to get the lock and key from the office which was closed the first time I went but I got it the next day. The place has plenty of carts with wheels, you can place your items on, of course they have an easy-access elevator to wheel the cart into or if you just wanna hop on to get to your unit. They also have huge garage openings which are automated, you could pull your car, truck or even larger vehicle into, to get items out or in. One of the things that appealed to me about this place was the late hours. I could literally use this storage unit up to 11:00 at night. I was grateful that if I needed to, I could get in with my personal code and key. Be careful of going there at night though because unwanted guests roam the place and while I personally only saw one medium sized brown creature running through the storage halls after hours, that's all I needed to see. One of the other ladies peeked from around the corner asking me if everything was okay after she heard my shriek. I was told by someone else there were drippings in her unit and yet, after notifying the place I was told they exterminate. Unfortunately, it's not working though and for that reason I pondered over leaving all of my items there...all of the valuable stuff I placed in the unit to safeguard....everything...and never, ever, ever going back just so I don't have to deal with their visitors ever again. Maybe I'm kidding...maybe I'm not. At any rate, the next time I go, it'll be to collect my items, and clear out my unit so that I don't have to ever return and deal with their "creatures." Go at your own discretion...usually night time is not a good idea.

Public Storage Karen Imagine storing your personal…read morebelongings, paying your unit two weeks before due date for almost two years to become an enemy of liars. I remember when I first completed my papers at public storage Mountainside, NJ. Matt the manager asked me to write a review and my spirit with a loud voice said no, I never did. During the severe raining season my unit was flooded, after I made numerous complaints, I continued paying my unit two weeks before due date. All my child belongings was destroyed and I humbly kept my cool. I contacted Sedgwick Insurance which dispersed a little over two thousand dollars. This is when the problem began and I was introduced to public storage Karen. I explained to the manager that I had to buy over 60 sterilite containers to replace the box. I had to beg to be moved to a new unit and the manager wanted me to pay to move to a new unit, this is where I finally had enough and realized how evil these people were. After finally moving to the new unit, explaining to them I can't put the molded furniture in the new unit (this is after throwing away so many furniture) that my child has breathing issues and asthma . Matt was okay with it and informed me to contact the insurance company for more money in which I did. Sedgwick Insurance informed me that he misinformed me. He later existed me from the old unit and padlocked my old unit with PS (Public Storage) lock. I'm not sure how the contention and disrespect began but I believe he allegedly informed the district manager of my race and quiet demeanor that she felt she can call me, insult me and tell me that I'm giving her a headache and hang up on me. My girlfriends are upset yelling get your brothers, no it's time to react. So many men wanted to assist me in moving my stuff out but if they are falsely attacking me like this, I didn't want to get anyone involved in unnecessary drama. Why I kept my cool throughout this whole process was I experienced this in 2017. I had another Karen attack me, my brother who is a lawyer briefly got involved I told him no. My spirit said to let them finish. In 2017, my 2016 Toyota Camry was taken, my house was gone and my job was contacted. I thought I was crazy for believing in my spirit, I was not. A few months later in 2018, I was blessed with a FREE brand new 2016 Nissan Altima (identical to the Toyota but better) a small house and a new job in one of the best school districts in New Jersey. I watched the same people get into horrific car accidents, dying of illnesses, and life in chaos. The universe has to balance out and we all must pay for the evil we do to people especially those chosen for this task. Throughout this public storage nightmare , I watch my child heal a hundred percent. Exactly when I thanked God for everything, the teacher passed away. My heart broke and I begged God to wake this man up for me because no mother wants to see their child hurting. This teacher honored my child before he passed never ever knowing the hell she went through. So losing the belongings at public storage was nothing compared to losing a good teacher. I know my child understands that God will restore the material things back to her but people don't come back. As the district manager, the manager and public storage now owes me a debt. When you do evil to people, you owe them a debt. I write this not to defame anyone character but to share my truth and warning. I know there will eventually be court proceedings because the harassing phone calls has not ceased. So when storing your property at any storage unit, please do your research. It wasn't until I began preparing for public storage that I found out about previous flooding and complaints. Please do your research. For the district manager I believe this was to reveal who she is to herself and a warning to change. I remember a story I heard in 2003 from Joyce Myers and I see it right here.. "One thing people need to understand about extremely nice kind loving people is their other side is just as extreme, it's the hell that they have survive that makes them gentle don't mistake their self control for weakness, the beast inside them is sleeping NOT dead". Update: After writing this review yesterday, this morning public storage sent me a notice of lien on a unit that no longer belongs to me. This is the plan, so we are going to court and the public will see the excessive harassment.

Initiated 10 x 10 storage unit for $280 in April 2022 and by April 2024 they had raised the price…read morewithout my consent to $570!! This is an outrageous, price gauging unethical business that you should AVOID at all costs! I saw the charge on my credit card and immediately found a 10x 15 storage unit (also drive up, outside) one mile closer to home for $300! The price is locked in too! AVOID THIS PLACE, you will regret renting through them, trust me!

Excellent service and communication. We had an unexpected issue (through no fault of Access Self…read moreStorage) that affected some items we had in storage, and what could have been an incredibly stressful situation was handled with so much care, professionalism & urgency. The staff was incredibly responsive throughout the entire process. They kept us updated, took photos of the affected items, helped us understand what was happening, and worked with us to figure out the best next steps. Things happen outside of anyone's control, but what really matters is how a company responds when something goes wrong. Access Self Storage staff absolutely showed up for us. I'm incredibly grateful for their help and would genuinely recommend them to anyone looking for a unit in the area. Thank you to the entire Access Self Storage team for going above and beyond!

Excellent service, the staff is very friendly and the space is very clean, its easy for parking and…read morethey help you with everything you need!!

Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

I work for a company that rents a unit to hold decor accessories. Every time I have been on-site,…read morethe front desk is present, happy, knowledgable. Seems like they have strong policies and everything in place. There is a young lady at the front desk whom I found very helpful with waste disposal (must be taken offsite) and updating my payment method. I don't write reviews too often, but the customer service stood out.

The outside of the place looks terrible and quite disturbing. But when you get into the building it…read moreisn't so bad. The 6th floor storage area is a little scary because there are grates above you. Good luck if someone is moving knives above you. You might wanna wear a hardhat. The customer service is nice. I didn't appreciate that I needed a key to get into the rest room. The rest room is behind a coded door that you know on your own. So what's the purpose of going to ask for a key? :::BATHROOM ALERT::: Very clean bathrooms. I was impressed with how clean it was. Too bad some resturants should take note. Great job on the restroom guys. I like the fact that you can get a free lock. But it's a little concerning that there is grates on your actual storage unit. It feels like anyone can get a Philipshead screw driver and break into your unit. I personally wouldn't use this place, but they do have free wifi. The hours aren't all that great if you need to get some from storage late.

Super easy and helpful to book even on short notice…read more I worked with Zura, Zura, Vako and Nika - they were so kind and positive and helpful! I was very nervous to pack up and move after living in my apartment for several years and they were immensely helpful! They got the job done from packing to loading to even helping me take out some trash after my cleaner last minute cancelled. They truly saved the day. My bf and I are moving again in August and UrBin will 100% be the team I call to help with my move!

Always great service and smooth process. Been using them for multiple moves and highly recommend.read more

Best storage in NYC! It's a family business, so the attitude…read moreis very different from all the big chains. They all are so nice, the office is always helpful and available to assist, the access is easy and the prices are great! They helped me manage a very stressful move. Highly recommend!

Friendly, supportive, and professional. What you want from any business. Was difficult moving from…read moreour apartment after 15 years. (Incredible how much you accumulate!) Burnest, Miguel, and Tuli made finding a place to put our stuff extremely easy. Love the welcoming environment of the office (free cookies and coffee!) and the helpfulness of the staff. The units are clean and they have all the carts and gear to make getting your stuff from car to unit pretty easy. Highly recommend!

These Guys are the BEST! The whole process was pleasant…read more There were no worries about the fragile items. The staff were super friendly and very nice. I would HIGHLY recommend them.

They are great!! Moved within my town!!!Do not hesitate!!! I highly recommend them!!!read more