I write this review and am torn on the stars to give this location. They are friendly and helpful…read morein Linden but this one star review is based on the overall corporate policies and pricing structure of the different Extra Space Storage facilities in the area. As a customer of almost 3 years in the Linden location, I called regarding a recent price increase in my monthly rates. After speaking with the Linden facility, my rate was increased $80 a month (24%) due to competitive pricing and capacity rates in the area. One- I am frustrated that they offer cheaper rates online for new clients in Linden but existing clients pay a significantly higher rate. After calling, I asked about the significant increase for loyal clients, the rep laughed at me. The representative was able to negotiate a new price and waiting approval from the manager on the cheaper rate. In the end, the price has gone up $56 a month. Two- Rates for the facilities vary from location to location. Check the rates at different locations because Carteret, Iselin, Edison, and Avenel are all $50-$75 cheaper a month than Linden for the same size storage locker with drive-up access. Do your homework and check rates on a yearly basis. Other Extra Space Storage facilities in the area are cheaper.

Nice place, very convenient from my location, and convenient getting in and out storage. But!!!…read more I only have about 3 months at this location and already they increased my monthly bill adding $21.32!! I came here because of the Special Monthly Rate Deal ExtraSpaceStorage were Advertising @ $114.00 Plus the insurance I added and taxes costing me about $133.00 already is high for me, but it's insured. Now here comes this ridiculous $21.32 increase within 3 Months?! of $177.50! That's Ridiculous! I called the Manager (Jim McGowan) about the situation, Jim tells me that the increase was because they were charging their "new customers" more for the same unit. I told him what does that have to do with me?? If these "new customers" agreed to pay a higher monthly price for the same unit, that's between the storage place and the "new customer" who agrees to do so. I said Jim, you guys were (Advertising a Special Monthly Rate) for the unit that got my attention in the first place, and then you're going to increase my unit 3 months after because the "new customers" are paying more?? What type of business is this?! (ExtraSpaceStorage) Advertise "Special Deals" as Bait!!?? Once you're in ExtraSpaceStorage they go and decide to change the special rate on the fly and as a paying customer, You only give us 2 options : Option # 1 (Accept the ridiculous increase) Option # 2 (Move out within the month) That's called misleading people with GREED! and it's very bad for business! I came from Cubesmart to ExtraSpaceStorage because of the ((Special Monthly Rate!!!!) and it was closer to me. I was with Cubesmart for 10 Years and I left the place only paying $170.00 for the same size unit, within 10 years! Cubesmart raised my bill yearly at a low rate which is a great thing for us customers that would stay renting the unit for a longer time at the place. The only issues I had with Cubesmart was the drive and the waiting for that one and only manually operated freight elevator, I had my unit on the 4th Floor. I rather sacrifice and deal with those issues to pay a low yearly rate, compared to ExtraSpaceStorage that will increase your unit on the fly according to what their "new customers" are paying. Very disappointed with this location and please be aware of the so-called "Special Monthly Rate Offers" from ExtraSpaceStorage. Now with this COVID-19 we're going through I've been furlough struggling with my bills and I'm getting another increase on my monthly bill of $16.00 in July... Total $193.50! Great way to show your customers that you care for our business and loyalty - (Jim McGowan) Hopefully, when all this COVID-19 situation is over, I can go back and rent from Cubesmart which actually has no ridiculous increase due to "new customers" paying more for the same unit, no hidden fees, no surprises.

I have used this company twice before. I wanted to use them for my current move…read more The phone number on the website, which is the one I had stored in my phone is no longer active. I found another number, and left 3 messages. Eventually someone called my back saying the message had gone to his cell phone and he wasn't in the office. He said he would text me to get more info when he was. That was on Friday July 3rd. By the following Wednesday I had still heard nothing, so I called the number that he had called back on. I left another message. Have still not heard back. I have now found another moving company

Where do I start, What a great and professional moving company, I was initially stressed by the…read morewhole move thing, But Charles and his team, removed all stress, well organized, straight forward, and with them on board the whole move went so smoothly, cars and all. I would highly recommend them to anyone needing this service! Thank You for such great service! A1++++

I have used this company a number of times and the staff is excellent. The actual movers are…read morepolite, easy-going. They know exactly what to do without damaging your furniture. I would higher recommend them.

We have been a longtime customer of Genmove with multiple office moves & couple of personal moves…read more They have always delivered as per expectations at very reasonable cost. When I decided to move across the country coast to coast, I couldn't think of any other option. It started off in October when we sold our house & had to get rid of half of our house. Genmove did the Junk Removal service to get rid of our headache. As we ended up selling our house early, Genmove picked up our stuff & kept it in storage for 2 months. On getting possession of our new house, we informed Genmove & they expedited the shipment & we got it in 5 days! We just received our stuff. Johnny & his crew were excellent & moved the items safely & set them up perfectly. They were very careful & worked really hard. Thanks to Guy & Genmove team in executing our move flawlessly. Highly Recommended.

This review is only for their rental truck…read more Out of the many rental moving truck companies we have utilized over the years, this one was the easiest to deal with. The person we spoke to was articulate and ensured we received our complete order: boxes, covers, and easy and fast check-in. Moving is hard enough so to encounter a person who is good at his job and made our day easier is a blessing. Tip: They close at 5:00 pm so if you return the truck after hours, just drop the keys into the lock box after you lock up the truck, after returning.

Clean, spacious, friendly service!! Michelle checked us in and was more than kind. Have been here…read morebefore renting for BENEDICTINE ACADEMY TRICKY TRAY RENTING space. They are always kind and understanding. Theirs is why now that I'm moving I returned. Fast and easy check in.

I cant imagine a worse storage is possible. If you find a…read moregood review on line it was written in house or bought! For start where you drop off your belonging and where you are told your belongings will be stored IS NOT WHERE IT WILL BE STORED. No one will inform you of the change and if some of your belongings will vanish or get destroyed in the process- WELL embrace yourself you will get a penny per kilo if NICK is in a good mood. Storage facilities are dirty, no temp control. Objects that can melt, will. Better to give your belongings away then storing with NICK. Luckily they no longer offer moving so no danger there. Keep researching storages so you find another option other then the disastrous flexible warehousing.

I recently selected SOS Flexibility Warehouse company to store my precious belongings coming from…read moreChicago to South Orange New Jersey. I personally spoke with Nick and he was polite, helpful, professional and knowledgeable. I look forward to and have much comfort in knowing that they will handle everything with care. Additionally, since it is short term storage, I will hire their trusted company to deliver my belongings to my apartment, when I am ready.

If I could give them 0 stars, I would…read more I waited to receive police confirmation to post my review on this company. My family and I used their services back in September 2020, and after what seemed to be a pleasant moving experience, we realized our Nintendo switch, jewelry, laptop, and work phone were all missing from their boxes. We reached out to the manager and he completely dismissed our claim and, frankly, did not want to hear us out. After a few months, we finally received police confirmation that one of the mover's address was linked to the newly registered address on our stolen Nintendo Switch. Needless to say, please stay away from this company as they will definitely not grant you any help in the event of any damage/complaint after they've collected their money. Completely unprofessional response to customer concerns and just no comment on the individual who stole our personal belongings.

Unfortunately, my family recently moved from their rented home to a newly purchased home. What was…read moresupposed to be an easy transition became an apparently unfortunate robbery of jewelries and electronics. I recommend renting your own van and find family/friends willing to help you move.

These Guys are the BEST! The whole process was pleasant…read more There were no worries about the fragile items. The staff were super friendly and very nice. I would HIGHLY recommend them.

They are great!! Moved within my town!!!Do not hesitate!!! I highly recommend them!!!read more

We had an excellent experience with Tiger, moving from Madison NJ to Washington DC. Reasonable…read morepricing, good communication, and excellent crews at both ends of the move

Lots of little things lost or damaged, mostly because they were attached to bigger things that were…read morenot wrapped properly. Not enough to reach the $500 deductible on the insurance that they provide, but still bloody annoying.