During my visit at the Extra Space Storage I came Encounter with the Assistant Manager Who goes by…read morethe Name Of Santia who has great Costumer Service Skills and was very helpful! Her Energy was very positive and she has such a great spirit! She has such a great impact With customer service because I've rarely came across other companies who has great workers that represents a company not only because they are great workers but they also bring great energy into the work place! if you are to ever come across this review "Santia" thank you Again for having great customer service skills & Being so helpful

My experience with *Antwan* at Extra Space Storage was Stellar!…read moreI would definitely recommend using the service here and the staff is/was so very understanding and helpful with my journey moving to a new location (Chicago, IL). Inclusion, Use E.S.S.! Go Antwan Go!!. Thank you kindly for this opportunity. Grace & Peace..

East Bank Storage is such a great place to keep your belongings. It's clean and convenient, and…read moreeveryone who works there are really helpful. The prices are also very fair. Ask for Linda. She understands great customer service. In my opinion she is "the best of the best" ! As you can see, I highly recommend them! A very happy customer!

I apparently have too much stuff and to avoid over packing my apartment, I decided to look for a…read moresmall storage unit. After much research, I chose East Bank Storage due to price, location and general accessibility. Given the nature of self storage, I didn't factor in the service aspect, but have since been overly impressed. The staff is friendly, responsive and went above and beyond to help me with unloading my car. The storage unit itself is basic, yet temperature controlled and is exactly what I need. The building is clean and the elevators are massive. While the standard hours could be a bit better, I'm very happy with my storage experience at East Bank and would recommend it to a family member.

You agree to one rate when you sign up then every couple months they keep raising the rate! Scam.read more

Their cancellation policy is horrible. I called to cancel the service. The unit is cleaned and I…read moreno longer need the unit. They want me to come up there so they can give vacate notice, etc. etc. They make it super easy to get into the unit but require a lot to exit.

This is the best storage area. Dwayne is so professional, accommodating and easy to work with. I…read moremet the owner one and he was a huge help with a problem I had with my lock. So pleased that I decided on Canal Street. I have had storage in areas all. Up and down the north shore as well as other places in the country. Hands down, this is the best!!

This place is air-conditioned and reasonably clean. Somewhat more pricey than most, but they are…read morewilling to negotiate.

They have decent storage units but ridiculous how you can't reach corporate by phone to complain…read moreabout an employee(one of the numbers hangs up after a few rings). Unprofessional and inconvenient!!

Great place. Climate controlled. Easy access. Rates don't go up every other day. I like the…read moreplace

Pretty Solid location, meaning I can walk there. Store still has a little construction but Julie…read moregave me a really easy unit that I can get in and out of. So location location location works for me all day long. Price was right I'd say there aren't really any other locations nearby so $43 a month and $1 for first month makes it a pretty solid deal. I would say it was probably one of the cleanest facilities I have been into.

Very professional and easy to deal with. The process went very smoothly and the facility is nice…read moreand clean. She was kind and upfront about the cost of everything and I feel good about storing my items here

Came here to put stuff in storage over the summer with a friend. My friend really wanted to use…read morethis place as a storage than your normal big brand storage name. It's cheap, it does the job too. Sometimes the storage area can be dark but this place is not climate controlled so it's going to feel how it'll feel outside. It's got a small 5x5 storage units too. Staff is really friendly and helpful

Usually we use the U-Haul storage on 71st, but they didn't have any storage units left in the…read moredemensions we were looking for, so we were directed by them to this storage unit which is closer to our apartment anyways. They had the size we needed, so we filled out the paperwork, and our prorated amount was $24. We checked into Yelp and there was a 50% off first month's rent. To give us the bigger bargain he was willing to apply it to a full month, so we got the full value of the coupon. The staff here is friendly and I love that you can drive upstairs to your storage unit. They also have this wooden thing on wheels to help you transport your items free of charge. However, this place is very hot but the industrial sized fans they have throughout the facility DEFINITELY help.

Seems like a decent individual was great to take your money, but don't dare to forget your home…read morekeys or your cell phone in one of her trucks, extremely disrespectful no class no respect hang up on you because she was asked to get off her heavy rear end and do something out of her ordinary sit collect only. You call her with on a concern of forgetting your cell phone in the vehicle and she speaks to you extremely disrespectful no respect for her customer base no kidding why you have to sell flags and statues in order to make a difference because once your customers get to hear your dirty a&& mouth will never go back my advice folks do not give her business select the other U-Haul down the street. This place is not worth it. Nasty owner

Quality products and service at this fine Mokena location…read more The staff is always willing to give a hand and after 19 years of servicing this community, I'm glad as a new homeowner that I have a place I can rely on. Thanks, Barb and Mike