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I would advise against visiting this location. I have noticed numerous errors and inconsistencies in the desserts baked here. They are always swamped with orders, never show you your order before handing it to you, and the quality of the desserts is subpar. I now prefer to drive to a different location outside of my neighborhood. I have also sent them multiple emails about my disappointing orders, but have received no response from them. I have always tried to give them the benefit of the doubt by understanding that they might have off days or moments, but after experiencing so many issues, I realize that the problem is bigger than that. I have contacted their support team on their website twice to express myself, and I have received excellent customer service, which keeps me as a loyal customer.
Crumbl cookies are always delicious. Kind of pricey for just a cookie. However they have really good rewards if you sign up on their app. I have been a fan of their cookies for a while and the cute pink boxes just the right packaging. Been a fan of this bakery for a while so tried the location in wicker park. On this trip we got the salted toffee cookies and they were delicious and worth every calorie infused and that cute little pink box. Taste of cookie definitely 5 stars, location is difficult to get to by car and price was high for one cookie. Overall I give it 4 stars but you'll never be disappointed with the taste of the cookie.
Ordering here was really easy. They have a screen where you can select the cookies that are offered for the day. The staff were very helpful and quick with fulfilling the order! - The cookies were visually interesting - my family liked the strawberry cookie. I'm a little sensitive to sweets, so it was good in small doses.
After seeing Crumbl all over TikTok for weeks, I had to try it! My friend and I went on a Friday night around 10:30 and they were still hopping but we didn't wait a long time at all. Pro-tip, it can be hard to see that there are iPads where you order. There were so many Doordash drivers congregating by the pickup counter that we didn't notice them at first. Since it was our first visit we tried one of each of the six varieties available. The milk chocolate chip and sugar are permanent while the other four rotate weekly. The weekly offerings for our visit were triple chocolate chip, peanut butter with Snickers, iced oatmeal and key lime pie. The sugar and the key lime pie were served chilled, the other four were warm. As I understand it, while the varieties do change, the 'bases' usually remain similar, for example there is usually a peanut butter cookie, a chocolate cookie and some sort of cookie based on another baked good, they just change the toppings/fillings. I won't go into too much detail about the individual cookies because they'll have something totally different depending on when you visit. They were SOOOOOO good though, super rich and buttery and balanced. The only one that we didn't think stood out as worth the price was the milk chocolate chip, which would have benefitted majorly from semi sweet chunks and/or some sea salt. The others were to die for! I put them in the fridge after we were done noshing for the night and they tasted just as good over the next three days! Even the ones that were initially warm tasted really good when they firmed up but they reheated nicely should you want to recreate the warm, toasty vibes. Crumbl isn't going to be for everyone, despite this enthusiastic five star review. If you balk at the idea of spendy desserts you associate with childhood, you'll probably find it overpriced. I personally thought the quality was awesome though and the sweet treats lasted me for several days. I don't live too close which is perhaps a good thing because I would be there way too often.
So. FRICKIN. Good. My sweet tooth was calling to me last Friday night and it just so happened we drove past the storefront and immediately put the car in reverse and found a parking spot to try some infamous Crumbl cookies. Best decision of the night! We got there when it was almost time to close, so they only had the chocolate chip, the classic sugar cookie, and the buckeye brownie left. Good enough for us, so we got 2 of each to complete the 6 pack and called it a night. Lucky for us, the chocolate chip and brownie flavors were fresh out the oven, nice and warm and muy delicioso! These cookies were giganto too!! Didn't expect them to be that big, but the bigger the better, right? The chocolate chip cookie just melted in my mouth. Perfectly paired with a glass of cold milk, which they also sell. The classic sugar was also great. It was chilled, which was also a great alternative to a warm cookie. It was satisfyingly perfect. They have new flavors each week so I cannot wait to try their new flavors because I will definitely be coming back. They've gained a fan!
Cookie craving crusher! If you've got a sweet tooth and in the mood to try a new spot hit them up! When you walking in you're nose is filled with that baked goodness smell. Sweetness, warm dough, spice. It's like walking right into the baker's kitchen. It's a very minimalistic design and color pallet as to not distract you from the main attraction. That sweetness. First off the have weekly changing cookies. This week they had cookie dough, galaxy brownie, and caramel pumpkin. While there were others that are there all the time such as the milk chocolate chip and classic sugar. While there were smaller options how could I not get the big kid cookie . I got the classic oatmeal and the other 3 weekly flavors. My favorite were in this order:oatmeal,cookie dough, pumpkin spice, and galaxy brownie. Atmosphere: minimalistic, inside the baker's kitchen, simple Staff: quick, efficient, always on the move Food: hit the spot, each flavor I could give a mini review. Oatmeal: gooey, melts in your mouth, brown sugar. Pumpkin spice: pumpkin spice latte in cookie form. Cookie dough: if you like the ice cream you gonna like this. Galaxy brownie: crisp and chocolate overload. Room for improvement: possibly have notifications of what flavors to expect next week or prices or pictures that face the street entrance. Excuse my while I stuff my face
I Stopped by crumbl yesterday for some cookies and milk. The location is on a busy road which attracts a lot of people walking around the area. I walked into a very clean store where you can see the cookie stuff being made on the left. I like the concept of transparency and being able to see what they are making- makes the shop front look really unique. The staff were friendly and lines were long. There is no seating just a quick pick up to take or enjoy while walking around. They have a kiosk where you can place the orders -which is nice, convenient and keeps things moving. They rotate flavors on a weekly basis and you are able to see the flavors online on their website. Unfortunately, when i got there they were out of the brownie galaxy flavor and the pumpkin spice flavor. So, I decided to get a sugar, cookie dough and two classic chocolate chips. I was not disappointed at all. The cookies were hugeeee and warm, which pairs nicely with cold milk. My favorite was the cookie dough because of the frosting and flavor profile. The frosting was perfect and fluffy and had mini chocolate chips and cookie dough bits. The chocolate chip cookies were perfect and even though they were massive they were not overly sweet. I will definitely be back to try some more!!
Stopped in to Crumbl today while visiting nearby stores in the neighborhood and was pleasantly surprised. There was a short line when we arrived but it moved quickly. Unfortunately they got our order wrong (1 cookie incorrect) but fixed it promptly. The cookies are huge and decadent. We got a 4 pack with 2 Nutella Mudsildes, Chocolate Chip, and a Chocolate Mallow Sandwich ft Oreo. We were not disappointed! Every cookie was delicious but my favorite by far was the Chocolate Mallow Sandwich ft Oreo. We'll definitely be back!
Another social media hyped place. Not worth the $4/cookie or the wait. The cookies are cloying sweet. I could only eat one over a 2 day period. My daughter mades snickerdoodles and she said hers tastes better. The lemon cookie base tastes like a sugar cookie and only the frosting had lemon flavor. The best part of the cookies are they are freshly baked and frosted to order. The snickerdoodle didn't not travel well. The person filling our order closed the lid on the cookie and the frosting partially slid off.
My first time coming to the Wicker park location. There was a bit of a long line so we waited a bit for our cookies. Got the chocolate chip and they were served warm. This is my favorite flavor but I haven't really tried many others for full disclosure. Only downside is the store wasn't very clean and tidy. They have an open plan so I think part of the appeal and premium price is the aesthetic, so to find the store so messy and disorganized a tad uninviting. Still recommend for cookie fix though.
Came on a Monday night at peak time. Store was busy but the self-ordering tablet is so convenient. Orders were coming out fast and fresh even with only two people working. Some of the cookies are even frosted to-order! I thought I liked super gooey, extra sweet cookies like Insomnia, but I realized Crumbl is just a grown up, better version. Plus the store is 1000x cleaner. Cookies are still very sweet (definitely can't eat a whole one by myself) but the flavors are so well executed. Like the cookie dough cookie - it was a molasses brown sugar cookie with cookie dough buttercream and cookie dough pieces. Absolutely divine. Wish I lived closer so I could try every rotating flavor! Probably for the best that I don't though... Absolutely will be stopping in whenever I am in Wicker.
This place is amazing. Everyone working there is so freakin friendly and warm, just like their delicious cookies!! Especially Billy, who helped me pick out my cookies with so much excitement that I got PUMPED for my cookies! And they did not disappoint. Soft and decadent, these cookies are not overly sweet and melt in your mouth. They have rotating unique flavors, so aside from chocolate chip and sugar cookies, you likely won't see the same flavor twice!! These cookies and service are MILES ahead of the other cookie place down the street. Friendly service makes a huge difference and these guys have that down. You can also see where they are making the cookies from scratch right there! Just an awesome place. Do yourself a favor and get yourself some Crumbl cookies NOW!!
I was super excited to have a Crumbl open in the city after seeing out of state friends post about it! I had the chance to grab a 4 cookie box this week and I must say, it pretty much lived up to the hype! Full disclosure: there was an Elite Yelp event so I probably wouldn't have come on this particular flavor week but I shared with friends to get feedback on some of the flavors I may not have usually chosen. I got the pink almond frosted sugar cookie, which was a fan favorite! I love me some almond flavor and even my husband who doesn't normally, thought it was super tasty! Next up was Cookie Dough. Loved the base but I do prefer frosting on some of the other cookies more than this one, it was more of a whipped texture. I got the oatmeal for my husband, who thought it was delicious and "not ruined by raisins" which he said was a plus haha. Even for someone who doesn't normally love oatmeal, it was big, soft and chewy even THREE DAYS later when I got back from a weekend away to share with my husband. In fact, none of the cookie hardened at all and I kept them in the original box from Thursday night to Sunday. Last but not least the pumpkin with salted caramel cream cheese frosting. Now I'm kind of indifferent about pumpkin but I'm always team caramel and pro cream cheese frosting... and this was winner. I waited a few mins to get it fresh so you'll see the frosting melted and slid off mine haha but for a warm cookie hot out of the oven, not a problem! Once it cooled, I spread the frosting back across it. The base was SO SOFT (like I said, even days later) and the frosting was delicious 10/10 on this one for me. This week is a breakfast pack, aka made for me... so I may be back already! FYI: They're baking throughout the day so if something says out on the sign, ask how long! I waited a few mins for a fresh one. I know there have been a lot of complaints about selection and delivery so I recommend stopping in and asking if any are baking if you see a flavor you wanted is sold out.
Soooo good. These cookies absolutely live up to the hype. Make sure you know which cookies come warm vs cold (because they have icing). I didn't consider this when I got the 4-pack and only the chocolate chip cookie was warm. The place is quick, easy, open late, and DELICIOUS. Just don't expect to sit down because there are no seats inside! Favorite cookie: Classic Pink Sugar. 4/5 friends said this was their favorite one from the bunch. You won't be disappointed! - AT read more
If you're a cookie lover with a soft spot for creative treats, Crumbl Cookies is a must-try. What really sets Crumbl apart is their ever-changing menu, every week brings a new lineup of imaginative, over-the-top cookie flavors that somehow manage to taste even better than they look. This specific location is nestled in Wicker Park but boast a lot of energy. read more
7 months ago
Business owner information
Alex S.
Thank you! ❤️ Looking forward to baking for you again!
2 years ago
I would advise against visiting this location. I have noticed numerous errors and inconsistencies in the desserts baked here. They are always swamped with orders, never show you your order before handing it to you, and the quality of the desserts is subpar. I now prefer to drive to a different location outside of my neighborhood. I have also sent them multiple emails about my disappointing orders, but have received no response from them. I have always tried to give them the benefit of the doubt by understanding that they might have off days or moments, but after experiencing so many issues, I realize that the problem is bigger than that. I have contacted their support team on their website twice to express myself, and I have received excellent customer service, which keeps me as a loyal customer. read more
Business owner information
Alex S.
Hey Stephanie, we're sorry you had a frustrating experience. Our…
4 years ago
Crumbl cookies are always delicious. Kind of pricey for just a cookie. However they have really good rewards if you sign up on their app. I have been a fan of their cookies for a while and the cute pink boxes just the right packaging. Been a fan of this bakery for a while so tried the location in wicker park. On this trip we got the salted toffee cookies and they were delicious and worth every calorie infused and that cute little pink box. Taste of cookie definitely 5 stars, location is difficult to get to by car and price was high for one cookie. Overall I give it 4 stars but you'll never be disappointed with the taste of the cookie. read more
1 year ago
Ordering here was really easy. They have a screen where you can select the cookies that are offered for the day. The staff were very helpful and quick with fulfilling the order! - The cookies were visually interesting - my family liked the strawberry cookie. I'm a little sensitive to sweets, so it was good in small doses. read more
9 months ago
Business owner information
Alex S.
Sweet moments are what we’re here for! ✨
After seeing Crumbl all over TikTok for weeks, I had to try it! My friend and I went on a Friday night around 10:30 and they were still hopping but we didn't wait a long time at all. Pro-tip, it can be hard to see that there are iPads where you order. There were so many Doordash drivers congregating by the pickup counter that we didn't notice them at first. Since it was our first visit we tried one of each of the six varieties available. The milk chocolate chip and sugar are permanent while the other four rotate weekly. The weekly offerings for our visit were triple chocolate chip, peanut butter with Snickers, iced oatmeal and key lime pie. The sugar and the key lime pie were served chilled, the other four were warm. As I understand it, while the varieties do change, the 'bases' usually remain similar, for example there is usually a peanut butter cookie, a chocolate cookie and some sort of cookie based on another baked good, they just change the toppings/fillings. I won't go into too much detail about the individual cookies because they'll have something totally different depending on when you visit. They were SOOOOOO good though, super rich and buttery and balanced. The only one that we didn't think stood out as worth the price was the milk chocolate chip, which would have benefitted majorly from semi sweet chunks and/or some sea salt. The others were to die for! I put them in the fridge after we were done noshing for the night and they tasted just as good over the next three days! Even the ones that were initially warm tasted really good when they firmed up but they reheated nicely should you want to recreate the warm, toasty vibes. Crumbl isn't going to be for everyone, despite this enthusiastic five star review. If you balk at the idea of spendy desserts you associate with childhood, you'll probably find it overpriced. I personally thought the quality was awesome though and the sweet treats lasted me for several days. I don't live too close which is perhaps a good thing because I would be there way too often. read more
Business owner information
Crumbl C.
Hi Amanda. Thank you for the awesome rating! We appreciate you so…
1 year ago
5 years ago
So. FRICKIN. Good. My sweet tooth was calling to me last Friday night and it just so happened we drove past the storefront and immediately put the car in reverse and found a parking spot to try some infamous Crumbl cookies. Best decision of the night! We got there when it was almost time to close, so they only had the chocolate chip, the classic sugar cookie, and the buckeye brownie left. Good enough for us, so we got 2 of each to complete the 6 pack and called it a night. Lucky for us, the chocolate chip and brownie flavors were fresh out the oven, nice and warm and muy delicioso! These cookies were giganto too!! Didn't expect them to be that big, but the bigger the better, right? The chocolate chip cookie just melted in my mouth. Perfectly paired with a glass of cold milk, which they also sell. The classic sugar was also great. It was chilled, which was also a great alternative to a warm cookie. It was satisfyingly perfect. They have new flavors each week so I cannot wait to try their new flavors because I will definitely be coming back. They've gained a fan! read more
Cookie craving crusher! If you've got a sweet tooth and in the mood to try a new spot hit them up! When you walking in you're nose is filled with that baked goodness smell. Sweetness, warm dough, spice. It's like walking right into the baker's kitchen. It's a very minimalistic design and color pallet as to not distract you from the main attraction. That sweetness. First off the have weekly changing cookies. This week they had cookie dough, galaxy brownie, and caramel pumpkin. While there were others that are there all the time such as the milk chocolate chip and classic sugar. While there were smaller options how could I not get the big kid cookie . I got the classic oatmeal and the other 3 weekly flavors. My favorite were in this order:oatmeal,cookie dough, pumpkin spice, and galaxy brownie. Atmosphere: minimalistic, inside the baker's kitchen, simple Staff: quick, efficient, always on the move Food: hit the spot, each flavor I could give a mini review. Oatmeal: gooey, melts in your mouth, brown sugar. Pumpkin spice: pumpkin spice latte in cookie form. Cookie dough: if you like the ice cream you gonna like this. Galaxy brownie: crisp and chocolate overload. Room for improvement: possibly have notifications of what flavors to expect next week or prices or pictures that face the street entrance. Excuse my while I stuff my face read more
5 years ago
I Stopped by crumbl yesterday for some cookies and milk. The location is on a busy road which attracts a lot of people walking around the area. I walked into a very clean store where you can see the cookie stuff being made on the left. I like the concept of transparency and being able to see what they are making- makes the shop front look really unique. The staff were friendly and lines were long. There is no seating just a quick pick up to take or enjoy while walking around. They have a kiosk where you can place the orders -which is nice, convenient and keeps things moving. They rotate flavors on a weekly basis and you are able to see the flavors online on their website. Unfortunately, when i got there they were out of the brownie galaxy flavor and the pumpkin spice flavor. So, I decided to get a sugar, cookie dough and two classic chocolate chips. I was not disappointed at all. The cookies were hugeeee and warm, which pairs nicely with cold milk. My favorite was the cookie dough because of the frosting and flavor profile. The frosting was perfect and fluffy and had mini chocolate chips and cookie dough bits. The chocolate chip cookies were perfect and even though they were massive they were not overly sweet. I will definitely be back to try some more!! read more
Stopped in to Crumbl today while visiting nearby stores in the neighborhood and was pleasantly surprised. There was a short line when we arrived but it moved quickly. Unfortunately they got our order wrong (1 cookie incorrect) but fixed it promptly. The cookies are huge and decadent. We got a 4 pack with 2 Nutella Mudsildes, Chocolate Chip, and a Chocolate Mallow Sandwich ft Oreo. We were not disappointed! Every cookie was delicious but my favorite by far was the Chocolate Mallow Sandwich ft Oreo. We'll definitely be back! read more
Business owner information
Crumbl C.
Ash, thank you so much for the amazing review! We are so happy that…
5 years ago
Another social media hyped place. Not worth the $4/cookie or the wait. The cookies are cloying sweet. I could only eat one over a 2 day period. My daughter mades snickerdoodles and she said hers tastes better. The lemon cookie base tastes like a sugar cookie and only the frosting had lemon flavor. The best part of the cookies are they are freshly baked and frosted to order. The snickerdoodle didn't not travel well. The person filling our order closed the lid on the cookie and the frosting partially slid off. read more
My first time coming to the Wicker park location. There was a bit of a long line so we waited a bit for our cookies. Got the chocolate chip and they were served warm. This is my favorite flavor but I haven't really tried many others for full disclosure. Only downside is the store wasn't very clean and tidy. They have an open plan so I think part of the appeal and premium price is the aesthetic, so to find the store so messy and disorganized a tad uninviting. Still recommend for cookie fix though. read more
Business owner information
Crumbl C.
Hi Nadine. Thank you for stopping by!! Your feedback is so important…
Came on a Monday night at peak time. Store was busy but the self-ordering tablet is so convenient. Orders were coming out fast and fresh even with only two people working. Some of the cookies are even frosted to-order! I thought I liked super gooey, extra sweet cookies like Insomnia, but I realized Crumbl is just a grown up, better version. Plus the store is 1000x cleaner. Cookies are still very sweet (definitely can't eat a whole one by myself) but the flavors are so well executed. Like the cookie dough cookie - it was a molasses brown sugar cookie with cookie dough buttercream and cookie dough pieces. Absolutely divine. Wish I lived closer so I could try every rotating flavor! Probably for the best that I don't though... Absolutely will be stopping in whenever I am in Wicker. read more
This place is amazing. Everyone working there is so freakin friendly and warm, just like their delicious cookies!! Especially Billy, who helped me pick out my cookies with so much excitement that I got PUMPED for my cookies! And they did not disappoint. Soft and decadent, these cookies are not overly sweet and melt in your mouth. They have rotating unique flavors, so aside from chocolate chip and sugar cookies, you likely won't see the same flavor twice!! These cookies and service are MILES ahead of the other cookie place down the street. Friendly service makes a huge difference and these guys have that down. You can also see where they are making the cookies from scratch right there! Just an awesome place. Do yourself a favor and get yourself some Crumbl cookies NOW!! read more
I was super excited to have a Crumbl open in the city after seeing out of state friends post about it! I had the chance to grab a 4 cookie box this week and I must say, it pretty much lived up to the hype! Full disclosure: there was an Elite Yelp event so I probably wouldn't have come on this particular flavor week but I shared with friends to get feedback on some of the flavors I may not have usually chosen. I got the pink almond frosted sugar cookie, which was a fan favorite! I love me some almond flavor and even my husband who doesn't normally, thought it was super tasty! Next up was Cookie Dough. Loved the base but I do prefer frosting on some of the other cookies more than this one, it was more of a whipped texture. I got the oatmeal for my husband, who thought it was delicious and "not ruined by raisins" which he said was a plus haha. Even for someone who doesn't normally love oatmeal, it was big, soft and chewy even THREE DAYS later when I got back from a weekend away to share with my husband. In fact, none of the cookie hardened at all and I kept them in the original box from Thursday night to Sunday. Last but not least the pumpkin with salted caramel cream cheese frosting. Now I'm kind of indifferent about pumpkin but I'm always team caramel and pro cream cheese frosting... and this was winner. I waited a few mins to get it fresh so you'll see the frosting melted and slid off mine haha but for a warm cookie hot out of the oven, not a problem! Once it cooled, I spread the frosting back across it. The base was SO SOFT (like I said, even days later) and the frosting was delicious 10/10 on this one for me. This week is a breakfast pack, aka made for me... so I may be back already! FYI: They're baking throughout the day so if something says out on the sign, ask how long! I waited a few mins for a fresh one. I know there have been a lot of complaints about selection and delivery so I recommend stopping in and asking if any are baking if you see a flavor you wanted is sold out. read more
Finger licking good! Crumbl cookies lives up to their name. We got a pack of four cookies, oatmeal, sugar, and 2x caramel pumpkin. The pumpkin cookies came right out of the oven (happens quite often, they had two batches go in during our wait), the cream cheese icing was well shaped and the cookie soft to the touch, softer in our mouths. Rich and decadent, it was our favorite cookie of the four. The classic sugar cookie is as expected, light, sweet, effervescent. The colors are really cute and add to the aesthetic as well. We ate our cookies with a cold milk that they sell in store too. Overall, the quality of the cookies are great and I'd return for the noms. Unfortunately I had to give 4 out of 5 stars for the customer service. We arrived relatively early in a Friday evening and there were almost 10 people standing by waiting for pickup or to place their order. It wasn't clear if there was a line, and even though there were 2 people in front there was only one ever talking with customers and figuring out which people were waiting for which order. This part could be easily fixed and then the ordering experience could reflect the 5 star cookie quality that this store deserves read more
Business owner information
Crumbl C.
Hi Dan. Thank you so much for an awesome review! We are so happy to…
Was looking to satisfy my sweet tooth craving and stumbled upon Crumbl. And wow, oh WOW did this place hit the spot! I got the 4 cookie box with Orange Julius, Neapolitan, Biscoff White Chip, and the Cookies and Cream. The Orange Julius was, hands down, my favorite out of the bunch. If this flavor is still in the rotation, I highly recommend you get it - you won't regret it and your taste buds will thank you!! An explosion of flavor in my mouth and absolutely delectable. I loved the combo of the creamy orange buttercream, the sugar cookie with that perfect consistency, and that it was chilled. Second place was definitely the Neapolitan. It was also delicious and all the flavors worked so well together. Solid cookie! My least favorite of the bunch, however, was the cookies and cream. I didn't like the consistency or flavor of it as much as the others. Stoked that there is another cookie spot in the neighborhood though! I'm looking forward to trying all the limited flavors as they continue to roll out! read more
"Best dessert in Chicago"- my daughter age 8 "Omg delicious" - my son age 13 I think I just won mom of the year ( or at least moment) for bringing them here. We loved the cookies. Adorable packaging. Great selection of flavors. Had the chocolate one ( tasted like a gooey warm brownie cookie , cookie dough , and sugar cookie with pink frosting and a yummy lemony flavor. Would make for wow hostess gift. Great for an occasional splurge. We'll be back! read more
4 years ago
I've gotten my fair share of cookies from Crumbl, both good and not as good, but the best part about Crumbl is their weekly rotating menu. If you don't like the selection one week, just wait until next week and the whole menu will be different! I look forward to every Sunday when I see the new flavors for the week come out. I've tried a lot of cookies from here: s'mores, buckeye brownie, Rolo oatmeal chocolate chip, dirt cake, brownie batter, peanut butter, and chocolate chip -- all winners for sure! The only reason I gave them four stars was because their cookies are quite large, and I can't eat a whole one in one night (well I could, but I really shouldn't). Also, not every week carries winning flavors, so sometimes I have to wait a whole nother week before I see something that catches my eye! It's for the best though for the good of my waistline. Definitely try out these cookies! read more
1 year ago
5 years ago
What can I say about Crumbl cookies that everyone doesn't know already? Nothing really, they have some staple cookies like chocolate chip and sugar cookies, and then they have a menu that rotates weekly. I've always been able to peep their selections before I go on their website. Probably for the best, because if I had to wing it I'd probably try one of each EVERY time I go. Street parking isn't the easiest to find, but not far from the Damen blue line. I came in about an hour before closing, and they still had a nice selection. Staff was super friendly and helpful. I will 100% for sure be back! read more
Business owner information
Crumbl C.
Hi Sabrina. Thank you for all the love! We can't wait to see you…
5 years ago
I have seen Crumbl mentioned on social media, so I had to go out of my way to try them...and I've been back a couple times since (even though they're at least a half hour drive away)! I love that they change up their weekly menu - as someone who LOVES trying new things, this is an exciting concept for me. The cookies have all been high quality and delicious. I would love to see a Crumbl closer to the south side or NWI, but maybe it's better for my waistline if I can't pop in all the time lol. read more
Business owner information
Crumbl C.
Hello Tabitha! We are so grateful you took the time to write this…
5 years ago
I mean.....come on....just excuse me while I drool!! These cookies are worth all the hype! I love them! I did arrive mid day on a Saturday to be greeted with a line out the door! The ordering area and the store is small, so I did not mind waiting outside until it got closer to my turn. I did not my hands on a traditional chocolate chip since they sold out literally the moment I walked up to the counter, so oh well. But all of the flavors I did order were phenomenal!! I will certainly be returning! Always keep a look out for weekly cookies, they are constantly changing the menu. read more
Business owner information
Kaylee E.
Hi, Michelle! Thank you for the great review. Be sure to come back…
First time trying crumbl cookies after hearing all the hype. The cookies are pricy definitely worth it!! It's a big thick cookie that at least lasted me for three meals. It's so heavy and delicious that it's hard to finish one in a sitting. It's totally possible but you may fall into a coma due to how delicious and heavy it is. I will be back to try all the other flavors as they have some that are permanent and others that are rotating. read more
2 years ago
Pleasant service, delightfully clean, and great location! And the cookies??? Delicious!!! By the way, Katie you're awesome! Keep up the great work! read more
Business owner information
Crumbl C.
Hi Kathy. Thanks for taking the time to leave such a great review! We…
5 years ago
Business owner information
Crumbl C.
Hi Samantha! Thank you for this review. We are so sorry that this…
5 years ago
Love coming to get my cookie fix! Hazelnut sea salt cookie definitely has to be my favorite of all time! Can't wait to see the next line up! read more
Business owner information
Crumbl C.
Hi Justine. Thank you for the awesome rating! We appreciate you so…
How does this place only have 3.5 stars??? I came here recently though a Yelp event and wow, what a wonderful treat!! This was my first time trying crumbl cookies and I loved every single cookie I got! The texture and flavors were perfection! As soon as I walked in, the place smelled divine. They had an assortment of 6 cookies to choose from. I got the caramel pumpkin, milk chocolate chip, cookie dough, and galaxy brownie. The cookie dough was out of stock when I got there but staff was making a new batch so I was able to get one with just a 10 minute wait. Staff was friendly and patiently answered any questions I had. I had never heard of Crumbl cookies before this event but apparently they have 300 locations around the country! I love that they have a revolving menu of over 100 cookies so you can try something new each time. I also thought the pricing was reasonable since cookies are incredibly good and huge! Would recommend sharing (even though I can easily eat one myself) since they're pretty indulgent. I love how fresh they taste. The location is convenient and they're planning on opening more stores around Chicago. Packaging is also very adorable. If you have a sweet tooth you need to try this place! It's possible that those who don't love desserts might find the cookies a bit too sweet. Also would recommend coming early in the morning since I've heard lines are out the door even on weekdays. Would 100% come back here!!! read more
5 years ago
Would give zero stars if I could. Ordered four cookies to be delivered as a gift. Scheduled them to arrive around 8pm, and at around 815 when I went to check on the status of the cookies, the app stated "preparing order" and "arrival in 100 minutes". It's now been close to an hour and the time nor status have changed. Tried calling the store and nobody answers. Just rings endlessly. Texted customer support who stated they can't help with a refund, since the locations are franchised, but they may be able to provide a voucher? Their best offer was to pass my contact info to the store to help with getting a refund So here I am, out $25 and no cookies to eat read more
I had to see what Crumbl was all about after hearing so many people speak highly of their cookies. I was tempted by the display into 6 cookies. There wasn't one that I didn't like. The chocolate cookie was very good and meant to be served chilled. The others were good at room temperate, but even better when warmed. read more
Business owner information
Crumbl C.
Hi Jordan! Thank you for giving us feedback on our cookie. We are…
5 years ago
I've been seeing Crumbl Cookies on Tiktok for weeks and finally got my hands on some. We went for the Back to School theme week and got 4 cookies: Chocolate Mallow Cupcake, Oreo, Graham Cracker, and Chocolate Chip. They were definitely delicious but I would say not as good as Tiktok and other review videos made it out to be. My favorite is definitely the Oreo cookie: it's so delicious and such a classic as well. If you love super sweet desserts and cookies, definitely give this a try!! The staff at the store was also super nice and friendly and the whole store interior and experience was great. They're planning to release new flavors every week from now on so if there are any flavors that are interesting, I would definitely go for it and try them. read more
Business owner information
Crumbl C.
Hi Laurina. We appreciate the awesome review! Thanks for the love and…
I've been waiting for a Crumbl to open up ever since I had their cookies for the first time almost 2 years ago in Arizona! I was shocked that there wasn't a line when I went in! I feel like the city of Chicago hype has been less than it should be during opening week - I PROMISE you, even given the number of dessert places we have in the city, this is worth it! [but also, I heard the one in Schaumburg always has ridiculous lines and turned off curbside delivery, so I'll take one that has easier access over insane popularity for sure] Crumbl has 6 flavors that rotate every week - 2 are usually always their chilled sugar cooke [in some form] and milk chocolate chip. They're huge cookies and are either served warm or chilled, depending on the cookie. This week, I tried the chocolate with heath bar cake [my fave!], peanut butter butterfinger [also so good], m&m, and sour patch sugar cookie [only one I've had so far that I would say meh]. Some of my faves I've had before that I hope come into the rotation again soon include Andy's mint chocolate, raspberry cheesecake, pink velvet, and the caramel popcorn one. There are SO many others that are SOOO good! So excited to have them closeby and I can't wait to follow along weekly and actually get to try the flavors!! :) read more
Business owner information
Crumbl C.
Ritu, thank you so much for all of those stars! We are so happy that…
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Ask the Community - Crumbl - Wicker Park
What's in the cookies, how big are they for $5 a cookie?
Their cookie variety changes weekly, and they are pretty good-sized.
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