Walked in and it was empty but then someone came out. Ordered at the kiosk because that is what you do. Got 3 minis and 1 regular size cookie. The toffee sea salt always good. I was curious about the oreo sandwich but of course it's rich. I ended up getting a free large oreo cookie too! Too much cookie. The strawberry biscoff was good. My sister loves the brownie cookie. read more

Crumbl - Keystone Shoppes - Toffee sea salt with choc chips - Bakeries Near Me - Indianapolis, Indiana

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I had stopped here due to me having a sweet tooth. I had been to this location multiple times and each time it doesn't disappoint. They have an app to where you can order ahead. You can also earn points from each order even it's in the store or ordering off the app. Customer service is very quick. I typically don't have to wait a long time if it isn't a long line. The store is always clean and nothing is out of order. I love how their menu changes each week. They do not have anywhere for you to sit so you have to take your sweet treat to go. read more

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Visited my first Crumbl on 6/5/21 when I resided in Indiana. The employees were nice and advised of us on the different flavors available on that day which were the following: -Double chocolate -Poppyseed -Chocolate chip -Peaches and cream The cookies tasted very good. My experience was great, however, this is simply opinion only. I honestly didn't really like how thick the cookies were. It was soft and reminded me of cake. I may as well have eaten cake. LOL! I prefer crispy cookies or cookies that are crispy on the outside and soft on the inside. Some may love it and some may not. This was not for me. I'm glad I got a chance to give it a try. read more

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Crumbl is having its moment on social media and I think it's cool how there's new flavors every week. My cousins and I came by for dessert after dinner right before closing on a weekday. Our flavors: oreo cheesecake, chocolate chip, strawberry, and fruit tart. We got a 4 cookie box. I thought it was pricey until I saw the size of the cookies--they're huge! It's like $5 dollars per cookie after tax and tip. We don't have sweet tooth's so we each shared a bite. I recommend having this with milk to wash down the sugar. The idea of a 800-1000 calorie cookie scares me but I would have a hard time finishing just one, let alone a whole box on my own. The strawberry cookie had a sweet strawberry icing that tasted like real strawberries! Didn't taste artificial; not tart and had added sweetness from the sugar but this was the highlight for me. The cookie was a sugar cookie base. The red white and blue (?): Another sugar cookie base, this was a pretty cookie but quite sweet. Nothing to write home about. The chocolate chips in the cookie were caramel-colored and a bit big so it doesn't look like a traditional chocolate chip cookie. It was my favorite out of the four. The chips are too sweet for me so I like the dough more. The oreo cheesecake looked the heaviest so we saved it for last, but surprisingly it was the least sweet! The cheese flavor balances the sugar out. There's a nice crust on the bottom too. Honestly didn't feel that great after eating this for dessert but it was a novel experience getting to see all the flavors and pretty cookies. read more

Crumbl - Keystone Shoppes - Bakeries Near Me - Indianapolis, Indiana

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I wanted to surprise my team with something sweet! All the cookies were great! The staff help me pick the flavors! read more

Crumbl - Keystone Shoppes - Cookies - Bakeries Near Me - Indianapolis, Indiana

I always receive good quality and rarely ever have to wait. The staff is very friendly and helpful if I'm ever in need.

The service is fast and the taste is great haven't had an issue with this location! Curbside service is also pretty fast. The parking lot gets busy at times! read more

Things I love: the branding... pink boxes, cute logo, fun ordering system, and more. I also think it's so fun that they rotate out flavors and make it exciting to try new, seasonal flavors as they come out. It's a popular spot, with a line out the door sometimes. I just am not a Crumbl gal. I make it a priority to eat healthy, real foods most of the time and love an occasional sweet treat. I, however, cannot eat these because you can taste the overly sweet flavoring that's added. If you look up some of their rotating cookie ingredients, there are so many things you won't recognize. My taste buds went off immediately when trying them because it just doesn't take like a normal sweetness. I just wish that a cookie company could just use the normal butter / sugar / flour / baking soda / etc ingredients that are real and recognizable. The chocolate chunk cookie has the best looking ingredients, which is probably why it's listed at the top of the ingredients page. If they can lean more into authentic ingredients, I could get on board. read more

I've not had a bad cookie from Crumbl, ever!! The only complaint I have is the reason for this 1 star review. Crumbl needs to change their procedure on ordering. If you place an order and the cookie shows in stock, they aren't reserved. I drove an hour after finding the cookie and placing an order, only to be told that they ran out right before I got there! If an order is placed, it should be honored before walk-ins. read more

Price is outrageous. They don't allow you pay for online orders with gift cards. Only about 15% of their cookies are any good. Epic fail IMO. read more

I was in and out. I ordered the peanut butter cookie today. If you like your cookies we'll done, this isn't the place for you. It was definitely big and I couldn't eat it all at once. read more

Crumbl - Keystone Shoppes - Bakeries Near Me - Indianapolis, Indiana

First time. No one greeted us. When I explained it was my first time, no one provided any additional information (i.e. place your order on kiosk and self check out), didn't realize ordering limitations (i.e. you can't purchase a single mini cookie). The service was so bad I questioned the quality of the food. I won't be back. read more

They have a few parking spots dedicated for curbside pickup which is nice. The service as so quick. I love how Crumbl's menu changes every week- my favorite is cheesecake cookies. They are as good as actual cheesecakes, if not better! read more

I have come to this location in the evening a few times, and the service hasn't been great compared to other locations. No one greeted us when we came in, staff was complaining about to go orders, overall not the best atmosphere but the cookies were great per usual. Slightly disappointed. read more

Service was amazing! I loved Crumbl and will come again! Cookies came out fresh and warm

Every single time I go to this place, I am very pleased with every cookie I taste. I pre-ordered my cookies and they were ready on time. They were waiting for me when I walked in the door. Staff did not speak to me at all; but the cookies are out of this world! read more

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Checking back in a few years later. Staff is still friendly and service was quick on a Saturday afternoon! read more

Crumbl - Keystone Shoppes - Bakeries Near Me - Indianapolis, Indiana

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The cookies I received were stale and overly sweet. Unwelcoming, distracted service. Happy that other bakeries in the area have dependably good quality and service. read more

I had these cookies delivered to campus for my birthday, I personally enjoy these cookies very much and wanted to spread the knowledge of the tastiness of the cookies. We had the classic chocolate chip, double chocolate brownie, the sea salt Carmel, the peach cobbler, and strawberry shortcake. If you have never had these cookies; they are large in size (polish them off solo if you like, no judgement from me) but since I was sharing with coworkers, I had to share. It is fun to slice them up and try all the different flavors, I enjoyed them all! They are soft, and each cookie tastes different. They switch the flavors up each week; and follow them on social if you can. I love the crumble marketing team! read more

Crumbl - Keystone Shoppes - Bakeries Near Me - Indianapolis, Indiana

This was my second time trying crumbl cookies. I really enjoyed the cookies this time around. They rotate the flavors weekly and I had the Neapolitan cookie which was served chilled. The taste was on point. The cookie is large. This location was clean and busy. The price is a bit up there for each cookie at $4 each. read more

Crumbl - Keystone Shoppes - Bakeries Near Me - Indianapolis, Indiana

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Someone brought a box of Crumbl cookies into the office. They were pretty tasty, although sweeter than I expected. But when I looked up the ingredients, WOOF. When I hear "baked from scratch daily" the scratch I'm thinking of does not include tetrasodium pyrophosphate. I think I will stick with local bakers. read more

Crumbl - Keystone Shoppes - Bakeries Near Me - Indianapolis, Indiana

Unfortunately believe the hype now. Got my free birthday cookie and it was delicious. Warm and moist, lots of flavor. Not much to rate the experience, pretty much a fast food cookie place. Loved the cookie though! read more

Crumbl - Keystone Shoppes - Bakeries Near Me - Indianapolis, Indiana

I've been wanting to try Crumbl for awhile and I finally made it to this location! I placed my order online through the app. The menu changes weekly which I like because it offers variety and gives you time to try items. This particular week Dirt Cake, Banana Cream Pie, Milk Chocolate Chip appealed to me. Sugar Cookie was sold out although it is regularly offered each week along with Milk Chocolate Chip. They also offered a peanut butter cookie to round out the rotation, but PB isn't my thing. My cookies were done ahead of their scheduled time despite having a small line including people waiting outside to come in. The cookies were so large and rich; I could only eat one at a time. There were really good and even tasted good a day or two later. Of my 4 Pack, Banana Cream Pie was my fave. Can't wait to try other flavors. read more

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My friends were raving about Crumbl and I was finally able to check them out- I have now been here twice and think these are some of the best cookies I've had. I love that their flavors change every week- the new flavors are released on Sunday evenings. Keystone is a little out of my way so I am excited there is a location coming to Westfield. I love that the cookies are soft and flavorful. They are definitely big enough to share. I was a huge fan of the Hawaiian cookie (can't remember the exact name but it was a birthday cake cookie with a coconut rainbow frosting) - the dole whip cookie also tasted just like dole whip! The sugar cookie to me tastes surprisingly better when served chilled (how it's recommended) than room temp. The packaging is also super cute. The service was great and quick when I was here. Can't wait to come back for more! read more

Crumbl - Keystone Shoppes - Bakeries Near Me - Indianapolis, Indiana

This is a gourmet cookie shop located in a small strip mall. It is an up and coming chain. There is ample free parking and they offer curbside delivery. The shop is very clean and offer 4 or 5 weekly rotational cookies. They are busy making them right before your eyes. You can call your order ahead, order online or place your order when get there. They are very efficient. I ordered when I got there and I only had to wait about 4 minutes to have my order filled and me out the door. You can buy a single cookie, a box of 4 or a box of 12. The cookies are large, but I must admit, they are a bit pricey. I got a 12 pack and a 4 pack and it came to about $45. They have some exotic flavors. During my visit, they had Mallow Sandwich featuring OREO, Cornbread, Birthday Cake, Hazelnut Mudslide, and Milk Chocolate Chip. I got at least one of each. The cookies were delicious, very delicious and huge. They are soft, chewy and pack with flavor. I could have put myself in a sugar coma that I ate so many. I am so glad that they are bringing one of the shops to the south side soon. I recommend checking this joint out. read more

This location is always fast and my cookies are always perfect. The cookies are a bit pricey, but I think they are worth the price for the size. I look forward to trying the new mini Mondays so I can try more flavors. I prefer the semi-sweet chocolate chip to the milk chocolate. It's fun to try different flavors because they change every week! I recommend getting the app because you can read more about the cookies, their ratings, and you can order ahead. read more

Crumbl - Keystone Shoppes - Brownie batter, semi-sweet chocolate chip, peanut butter cookies and cream, and a pumpkin cookie - Bakeries Near Me - Indianapolis, Indiana

Service was nonexistent it was just a kiosk. Speed was good. Cookies we got Oreo mallow sandwich, toffee cake, strawberry crumb cake & Nilla bean cupcake Our ranking... 1. Toffee 9/10 2. Vanilla 7.5/10 3. Oreo 7/10 4. Strawberry 5/10 Overall decent experience read more

Delicious Tasty Irresistible Scrumptious Fantastic Wonderful Amazing Delectable And about a million other words I can think of to describe these cookies! The price is pretty decent for a four pack, less than $12 and the cookies are huge! You definitely want to get the four pack and try every one. The flavors change weekly so you'll want to drop by often so you don't miss out! This week I had the kit kat, the butterfinger, the M&M, the heath, and chocolate chip. Don't judge me!!!! My favorite was the butterfinger! Second place is a four way tie because they were all delicious! If you can't tell by now, you should be placing an order! Use the app and do curbside pick up when you do! read more

Crumbl - Keystone Shoppes - Bakeries Near Me - Indianapolis, Indiana

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Great customer service and fast delivery. i really love the cornbread cookie to me it is the best one followed by the lemon cheesecake.

I'm a huge fan of these cookies depending on the week and what flavors are available. These cookies are great to share with friends and family because they have huge. Eating Crumbl Cookies is an experience, my favorite flavor is the churro. It's warm gooey and has the right amount of cinnamon. I believe they've gotten better but one issue I have is sometimes the cookies aren't baked enough so I've gotten some that were nearly raw in the middle so I like to break them in half before I leave to make sure. read more

Crumbl - Keystone Shoppes - Bakeries Near Me - Indianapolis, Indiana

I finally went there for the first-time and I was very impressed! The staff were smiling and friendly, and the place was very clean. I had a chocolate chunk cookie, it was warm and delicious. A bit pricey for a cookie, but worth it!! read more

Great cookies but service could have been better. Would have given 5 stars of the employee had acted like I was there and acknowledged me and also maybe had seemed happy to be at work lol read more

I heard and saw great reviews about this place, so I decided to give it a try. This place is so cute and I loved watching the staff make the cookies. The line was very long, but moved swiftly. They allow about 7-10 People to come in, at a time, which keeps the place from being overcrowded on the inside. The service is great and the staff were very helpful. I loved everything about Crumbl cookies. What a creative way to sell cookies. These cookies are extremely delicious and large. read more

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Love the cookies and the service was great. The atmosphere was clean and welcoming. I will be back.

Always delicious sometimes got to request more toppings when it's scarce on toppings but always tasty

Always a treat to come here! This time around I ordered through the app, it was quick and easy! The pumpkin swirl was very rich and sweet but a good treat for the fall! read more

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Delicious! Can't say enough. The app makes it so easy to order. I love surprising my clients with delicious cookies.

Always such great customer service!! The cookies are amazing and the staff is great. Will always recommend!

We ordered a cookie skillet cookie through the app and it was super easy to work and made right on time for pickup. Very delicious. A lot of icing but we love icing. I always look forward to every weeks crumbl menu! read more

Crumbl - Keystone Shoppes - Cookie skillet - Bakeries Near Me - Indianapolis, Indiana

Their cookies lived up to their hype: warm, gooey, and delicious. The service was fast despite a long busy line, and their workers were so incredibly friendly! They had the option to order ahead online and pickup, order in person, or order at the self-service computer at the store. We hope they open a downtown location closer to home! read more

Crumbl - Keystone Shoppes - a variety of cookies - Bakeries Near Me - Indianapolis, Indiana