Crumbl has really fun cookies! We hadn't been, but had heard really good things. A friend gave my husband a box for his birthday and they are huge! Half of one is a pretty sweet treat. I love seeing the new flavors each week. They don't offer a huge selection, but they always have interesting choices. We actually stopped by to use a free birthday cookie and we picked up a box. This location isn't large. They have an app and you can order on it or they have self ordering kiosks. There were 2-3 and people were in and out ordering quickly like pros. We on the other hand were confused on how to use the coupon. They were busy baking and boxing up orders, but we finally got someone to help. I think they know everyone is doing their thing and I didn't want to interrupt the flow, but did finally ask for help. They were very good and lasted us a few days. It is a huge sugar rush! I really try not to do much processed sugar, but it was a nice treat. The goey butter cookie was the best that week. read more

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Great cookies and service. Employees are fast and respectful. My kids enjoy when I bring these home as a treat.

I'm a big crumble fan, but I feel like we consistently have bad luck with this location specifically. Rather the taste is incredibly off, or the cookies are severely under cooked, we've been left disappointed time and time again. Two of our cookies tonight were inedible as they were so under cooked. read more

Crumbl - Carmel - Raw cookie - Bakeries Near Me - Carmel, Indiana

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Because the flavors are on rotation I can't rate the food, but the service and atmosphere is nice! Very clean.

We're here way more than we should be. Insomnia Cookies is still our absolute favorite cookie, but their location is hard to get to, find parking, wait inside super small building, etc. versus this place that has super easy location, good parking, very fast service, etc. Super bright, clean... pop your order in on the screen and they'll have it ready by the time you walk the two steps to the counter! Super simple and delicious cookies as big as your fist. ;) read more

Crumbl - Carmel - Making the boxes... - Bakeries Near Me - Carmel, Indiana

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Won't be going back to this location. They gave me a FROZEN cookie. So much for freshly made...

Tried the new butter cake cookie-----OMG!! And staff were phenomenal. Does Crumble Cookie have great benefits or pay???? Every store front I've been in, the staff were gracious, smiling and personable!!! Thank you!! read more

I was happy when I heard that Crumbl was opening a Carmel location, because I was a very frequent customer of the Fishers location from the day they opened. Crumbl offers different flavors every week, and I'm always excited to see the new flavors posted on Sunday evening. The milk chocolate chip and pink sugar cookies are always available, but the other flavors rotate. The cookies are neatly packaged in a pretty pink box so they make a perfect surprise gift. The party pack of 12 cookies is great to take to work. Parking can be an issue here, and it can be difficult to find a place for curbside pickup. But there are always parking spots available out past Fresh Market. It's easy to order on the app, and you can earn loyalty points. read more

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I purchased a 4 pack of cookies (Peanut Butter Oreo, Strawberry Ice Cream Bar, Lemon Cupcake, and Shark Week themed Sugar Cookie) and they were all raw. VERY VERY raw.... :( Trying to get a refund is turning out to be difficult. :( Just got off the phone with the GM. This was actually pretty *hilarious* GM: "They were all raw? Even the chilled ones?" Me: "Yes, I have pictures" GM: "I can't believe the chilled ones were raw. They stay on the pan to cool in the fridge so they're fully cooked" Me: "They're so raw that I could scoop out the centers and make dough balls. I have the requested screen shot of the receipt and all 4 pictures ready in an email as soon as you tell me what it is" GM: " in.carmel@crumbl.com " Me: "Is there any other information you need for my refund?" GM: "No, I'll be in contact with you through this email" Me: "Ok, I'll call back later to make sure you received the email" read more

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This was our first time at a Crumbl after hearing so much hype! My husband and I tried a 4 pack and got chocolate chip, cookies and cream, churro, and iced sugar cookie. Ordering was easy, they came out quick, and were served warm (except the sugar cookie). I actually like cookies room temp, so I thought they were even better the next day, but I know many people like warm cookies. The churro was our favorite and soo so good. I also was surpised I liked the cookies and cream as much as I did because I typically don't like a chocolate base, but that one was delicious. All of them were huge of course, and we got to enjoy some the following day too. read more

Crumbl - Carmel - Cookies and cream, chocolate chip, churro, sugar - Bakeries Near Me - Carmel, Indiana

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Overall good. Aren't always warm at this location. Love the minis Friendly and quick service .

Not really sure how this place gets less than 5 stars. This was my second visit here, and both times the cookies are all so decadent. They were sold out of one of the cookies we ordered and the young lady let us know immediately and politely. We substituted out and couldn't be happier. I can't imagine any cookie is mediocre. The cornbread cookie we got was crazy good. If they have it when you stop in, get it! read more

Crumbl - Carmel - Chocolate Chip, Maple Cinnamon Roll, cornbread and birthday cake. - Bakeries Near Me - Carmel, Indiana

Nice place. You can see the employees cooking the cookies. Self serve so you can ring in your own order. A little pricey. The cookie is big but it'll cost you about $3 each. Flavor is good. A few concerns, but no complaints. read more

Crumbl - Carmel - Display - Bakeries Near Me - Carmel, Indiana

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Crumbl Cookies is the dessert shop of my dreams. Their staple chocolate chip cookie is unmatched and four flavors rotate on a weekly basis. It's fun to open the app and see what fun flavors they have that week! You can order in store on a kiosk or through the app. They even have curbside if you order online. I went on opening day and waited less than two minutes for my cookies to be brought out. The rocky road and caramel popcorn were both delicious! I'll definitely be visiting on a regular basis! read more

Talk about a long wait to have these sweet treats in Carmel! You order at the kiosk and then wait for your delicious cookies to be hand delivered by friendly staff. The cookie flavors rotate weekly, and are complimented with milk, ice cream or other add ons! After watching the Fishers location wrap around the building, I waited after opening time but before lunch, walked right in and right out with my cookies. We bought the 12 pack which is $32 but honestly, worth the money! These cookies are delicious! The lucky part is they even can be delivered to your home! Hooray! read more

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I've ordered from overseas to deliver to my family because we all love crumbl. And I've always had amazing customer service from the store crew. read more

Best crumble ever would recommend 100% I would drive miles to get to crumble! love love this company

Delicious cookies! They have an app where you can order online & they will bring your cookies to your car! Highly recommend the chocolate chip cookie. Yum! read more

Crumbl - Carmel - 4-Pack - Bakeries Near Me - Carmel, Indiana

Cookies were phenomenal. Never disappointed and we always try all varieties as a family!

Always fast, and the staff is always smiling! I have always been asked "do these look good" and I appreciate them double checking! :)

great cookies that are huge.... but expensive. The flavors are fun and I have never had a bad cookie from here.

I am so happy they opened another Crumbl cookie in Hamilton county. You can never have enough cookies. This location is dangerously close to my house and the app makes ordering ahead too easy. I'll be a frequent customer here for the foreseeable future. Compared to fishers and keystone locations this one doesn't seem to be as busy, maybe because it's new or maybe because it's winter and people don't want to stand outside. Either way I always do the pickup in store option so I don't have to wait in line. You can't go wrong with ordering the 4 pack, it allows you to try a few flavors and the cookies save well for leftovers. Occasionally they are out of a certain flavor if it's a popular one but they will let you know when you pickup the order and let you chose another flavor to replace it. read more

When they first opened, this Crumbl was a little inconsistent with the quality of the cookies, but they have stepped it up. Staff are friendly and service is quick. read more

This place is incredible. These are not the kind of cookies you can sit and eat a half dozen of. These ones are so filling you can do one, max two in one sitting. And there are so many to chose from. Great as gifts, parties, weddings, and date night. Give the kids the Oreos and keep these for yourself. read more

Love the cookies, don't love the service. In all of the area locations, it seems the staff has just given up on customer service and only focuses on boxing cookies. No one greets you or even directs you to the iPad, which apparently is the only way to order now as a staff member has never been taking orders when I've stopped in. Then when the iPad is down, employees seem frustrated to come help out. And then they want a tip?! After I haven't been greeted or helped in any meaningful way? Again, great product but the customer service seems to have declined since opening. read more

Such great service, polite employees, yummy cookies! Honestly have a guilty pleasure of opening and almost ordering every single day, but try to realistically limit to once every couple months read more

Crumbl cookies has a small store front where you can order from self order kiosk, pick from rotating cookie flavors in store or order for pick up . Staff is friendly and have cookies packed in their iconic pink boxes in minutes . We order a milk chocolate chip cookie, Reese cookie and their new fudge brownie crumbl cream I cream all were melt in your mouth delicious cookies topped with that delicious ice cream all had a great flavor and combination was delicious these cookies are on the pricy side but they are large and you could share a cookie if you didn't want to eat a whole cookie crumbl cream was average price size of a small Ben and Jerry's ice cream . They are definately worth a try delicious read more

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Stopped here for some cookies and they were so good. The cookie selection was great. Love that they change it up. We got some chocolate chip, Oreo, peanut butter. They were so gooood. Workers were great. read more

Crumbl - Carmel - a chef's hat and mustache - Bakeries Near Me - Carmel, Indiana

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Crumbl cookies are always a nice treat. I had heard all the rave about them and finally decided to give them a go. I have loved every cookie we have tried so far and we get excited every Sunday for the new selection. The Carmel location is wonderful, the staff are always so sweet and polite. read more

Crumbl - Carmel - Delicious - Bakeries Near Me - Carmel, Indiana

They're better than night owl cookies in my opinion. But still nothing to write home about. I found it odd they don't have plain chocolate chip all the time for my kids. read more

Crumbl always has something good! I came to the Carmel location today to try out a flavor I really wanted d Everything was fresh and ready to go. They even stopped to open the boxes and make sure the cookies were what I wanted/correct. It was overall a great experience! It is a small store, so three is a chance you'll need to wait to get in, but it is worth it! read more

Crumbl - Carmel - Key Lime Pie Cookie - Bakeries Near Me - Carmel, Indiana

OK went here today for the first time and was kind of surprised that they didn't have a whole Lotta variety and as I really like oatmeal raisin but we decided to get a peanut butter which was OK but the employees didn't seem very friendly and it was only partially cooked. read more

The milk chocolate chip cookie and the Kentucky Butter cookie are the best!!! I just wish they had the Kentucky Butter cookie more often.

Big cookies always fresh-people from work insist on these for dessert Always easy to order online or in the app. Crumbl cash never hurts either read more

We ordered cookies to take to cheer for my daughter's birthday. We got them home and we were short cookies. When you spend over $100 on cookies, you expect to get the full amount you paid for. read more

Crumbl - Carmel - Bakeries Near Me - Carmel, Indiana

OK, the cookies are really good & would be rated higher EXCEPT, the deception in the stores, The cookies for the week are listed up on the wall with a pretty picture & a calorie count. It posts the calories of approximately 150 calories. One assumes that the calories listed are for 1 cookie. The calories listed are for 1/4 of a cookie, in other words, the total calories for 1 cookie is 600 calories. That is not addressed anywhere in the store. It is listed on the website. Total deception, how can they get away with that???? read more

Always the best! Their service is always the best and the store is clean and inviting.

Get the regular chocolate chip it is always a win. I do however like most of the special cookies that change from week to week. Love how they open the box and show you your cookies before leaving. I also thought it was cute how they say see you next week! They are confident you'll be back for next weeks new favors. read more

Good product, customer service is hot garbage. We have ordered a four-pack on back to back weeks and each time, incorrect cookies. I mean, how difficult is it to get this right? The first time included a cookie with walnuts. No big deal, except my daughter has a peanut allergy. I called and was told, "Just let us know about this on your next visit, and we will take care of it." I did that today and got a blank stare from the 16-year-old who helped me. Didn't want to deal with so we left - again, with an incorrect order. Don't bother with online ordering. You will still go in the store, wait behind others placing orders at a kiosk without ever being greeted or actually interacting with any of the 20 or so employees working. Love the cookies but hate dealing with this place to pick them up. Not worth the aggravation... read more

Oh my gawd. The cookies are always so amazing and the employees are so polite and kind. Always a nice experience