My drink was the perfect temperature and was one of the most flavorful dirty chais' I have ever had. The cookies are amazing. I wish I came here on day 1 of my visit to INDY I would have never gone any other coffee shop. The stag was so friendly and just pleasant. The juke box is full of amazing music I wish I wasn't in a rush I could have hung out there eating delicious cookies with incredible coffee, while an amazing curated juke box plays. read more

Ok, I had to stop and get fresh cookies for breakfast. Please & Thank You is an award winning cookie/coffee shop with locations in Indianapolis and Louisville. This was my first visit to their Mass Ave shop. The clerks were welcoming and attentive. There were cake plates and cases filled with fresh cookies and bars. Guests sipped coffee and visited in three small booths on the side. The shop is cute inside. We selected a bourbon blondie bar and a chocolate coconut meringue cookie. The bourbon bar was really good, but I couldn't really taste the bourbon. The chocolate bottom on the coconut cookie was a perfect touch. There is metered street parking early in the day, but spaces grow sparse during noon time. P&TY is a good stop on Mass Ave. read more

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Please, Please and Thank You: Add some designated parking spaces in front of your store. Thank you! It's taken me years to visit you, because parking on Mass Ave can be a mess, and I'm not paying for parking just to buy a cookie. I happened to be in the Bottleworks District today, and I was already paying for parking anyway, so I thought it was the perfect day to finally visit Please and Thank You. Upon consideration after tasting the cookies, it might be worth it to pay for parking just to get cookies! The cookies are that good. I guess there's a reason why they are considered the best cookies by USA TODAY 10Best Readers' Choice Awards for the state of Kentucky. Kentucky is where the original Please and Thank You shop is from. We got a few different cookies: a peanut butter sandwich cookie, a chocolate chip cookie, a frosted sugar cookie and a macaroon. All of our cookies were great, but the chocolate chip cookie is transcendent! That might be why they sell tubs of their chocolate chip cookie dough to take home and bake yourself. The cookie that I chose was a macaroon, which I haven't had in years, but it looked so tasty with its chocolate bottom and toasted coconut. It tasted almost marshmallowy because of the toastedness, but it was chewy and moist in the middle. I always forget what wonderful things macaroons are. There are a few other treats besides cookies: a blondie bar, a brownie (gluten-free and regular), a Rice Krispie treat and slices of quick bread. Mostly, though, this is a cookie shop. It's also a coffee shop, but if you're a black-coffee drinker, I would not recommend the house drip coffee. It's very bitter tasted burnt! Not good. There are a few seats inside this small shop, but mostly, this is a to-go cookie joint. Get your goodies, and then GTFO. read more

I wanted to kick my Monday off by trying a new coffee shop! I had the Iced Walter White w/ Oat Milk, I would rate it a 9/10. It wasn't too sweet & very well-balanced. I also tried the chocolate chip cookie, I loved it. I bet it would've been really good it was fresh out of the oven. I'm in the fountain square/Mass Ave area often so I've added P&TY to my list of coffee shops near by. read more

Please & Thank You - ICED WALTER WHITE - Bakeries Near Me - Indianapolis, Indiana

Had an hour to myself before work after lunching at Yats with my son and enjoying a stroll down Mass. Ave. so decided to get a drink and treat. Saw this little shop and thought of trying something new today. A lovely welcoming and so friendly. The ladies were very nice and up for a fun chat. I ordered the matcha and an oatmeal cream pie. Wow that treat was amazing! My matcha was good but the treat was the superstar of this visit! Such a cute little shop and the jukebox was so fun. Really good vibes and atmosphere. Definitely going to try some other treats sometime. Becca and crew are all so sweet read more

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Cookies are good but they aren't worth the hype! Coffee options are pretty standard. If you're in the area worth popping in but you'll be disappointed if you were misled to believe the cookies are the best, read more

Cookies, cookies, cookies!! Their chocolate chip is unmatched--crispy on the edges, chewy in the center, not too sweet, and packed with that amazing toasted-butter flavor. The oatmeal is just as good, but there's something magical about their chocolate chip. Their coffee is great too--I always get the butterscotch latte. The storefront is adorable, with cool T-shirts and plenty of space to sit and actually enjoy a conversation. Such a cozy, feel-good spot. read more

Worth it just for the chocolate chip cookie alone! I love that they have an iced Vietnamese coffee too. It is a small coffee shop, so I always get it to go and stroll Mass Ave, but I love bringing company in town to grab a coffee here. They've all really liked the vibe and the music. read more

Please & Thank You - CHOCOLATE CHIP COOKIE - Bakeries Near Me - Indianapolis, Indiana

Great music, GREAT service. All of the pastries are made in the cafe, and they use actual ingredients, not mysterious lumps of something bought in bulk. Favorite place to get a drink on Mass Ave! read more

Of course I wanted to love Please & Thank You. We stopped in for coffee and a cookie. The place wasn't busy. We bought coffee and a cookie each. I had their famous chocolate chip cookie. Mark got an oatmeal cream pie. I loved the two-seater spots by the window. The coffee was good. The cookies were certainly tasty, but they were expensive. Despite Please & Thank You being voted the best cookie shop in the U.S.A., I'm not convinced. I'll say I'm glad we stopped in. PTY was recommended by a local so we checked the box. All that said, if you happen to be staying at Bottleworks and need caffeine and a sweet treat, PTY fits the bill. read more

Please & Thank You - CHOCOLATE CHIP COOKIE - Bakeries Near Me - Indianapolis, Indiana

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I love this place. The location is great, and the staff are always helpful, friendly, and knowledgeable. They have some of the best chocolate chip cookies , if not the best I've ever tasted. The cookies are always fresh and absolutely delicious. As a baker, I can confidently say that Please & Thank You is top-tier. Highly recommend! read more

The chocolate chip cookie was advertised as America's best cookie and I was not disappointed! It has a crispy texture and amazing sea salt flavor. The employee at the register told me the coffee is formulated to pair perfectly with the chocolate cookie; say no more. I love the vintage and cozy vibe of this small shop. The perfect place to stop for a treat along Mass Ave or grab a coffee with a friend! read more

Please & Thank You - Register - Bakeries Near Me - Indianapolis, Indiana

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I had great service right from the start felt welcomed right when I walked in. Good selection of different types of pastries. Their cookies are amazing and the coffee was divine. Local roaster they make their own syrups. It's a great experience. read more

Please & Thank You - Great location. I got a butterscotch latte, chocolate chip, cookies, and an oatmeal Whoopie pie. - Bakeries Near Me - Indianapolis, Indiana

Delicious cookie shop! I went in with my sister and a friend for a latte so that's why the only picture I have is of coffee. My sister purchased a chocolate chip cookie which I hesitantly tasted because I'm not a big cookie person. When I say that chocolate chip cookie changed my life, it was amazing. It was so good that after we walked around the garage we went back and purchased the take and bake at home chocolate chip cookies. They were just as good as what we had in the store. I am now definitely a cookie person for please & thank you chocolate chip cookies. read more

Please & Thank You - Iced latte - Bakeries Near Me - Indianapolis, Indiana

Cute little spot on Mass Ave. There was a nice window seat and small, tiled booth seating that would be perfect for a cozy one person workspace. The coffee was good and I grabbed a bag of half off, day old chocolate chip cookies (delicious). Friendly service, a good spot to grab a quick cup. read more

It has been a rough winter for this wheelchair user. While I've done fairly decent with reviews, it's been a struggle and I'm really looking forward to seeing those temperatures go up. Today, I needed to visit my downtown office and decided to spend a couple hours on Mass Avenue before heading in. I honestly wasn't aware of Please & Thank You, however, for those of us who are Yelp Elites you simply can't resist a new establishment. Please & Thank You is a bit of a unique chain specializing in both acclaimed coffee and acclaimed cookies. As I don't tend to be a fan of a lot of the other national cookie chains, I was a little resistant here but decided to go for it. If I understand their history correctly, they started in Kentucky and can now be found in Indiana and Kentucky. They also have a kiosk at Gainbridge Fieldhouse and a growing retail presence. You can even get some of their items on Amazon. I parked down the street at a disabled parking meter with an appropriate curb cut. It's not too far of a wheel, though be aware that Mass Avenue is two-lane and you will need to be careful unless you choose to park in either a nearby parking garage or the lot at The Garage Food Hall. Please & Thank You has a definitely vibe to it. It's fairly loud and possesses a slightly naughty snark (for example, there's a bumper sticker for sale that reads "Squeeze and Spank You." If I have a slight beef, and it's probably more with Yelp, it's that the Yelp page indicates Please & Thank You is wheelchair accessible. That's a HUGE stretch. Could I function? Kind of. Sort of. It's a very small space. As you enter, the order counter is right there. To the right, there's a narrow aisle with a couple seats at a counter (probably the closest thing to an accessible area, but definitely not an accessible area). To the left, you have an aisle of small tables - again, definitely not accessible. If there's a crowd, as is often the case on Mass Avenue, accessibility is definitely an issue. Now then, the positives. Employees? Very friendly and helpful. I had a chocolate chip cookie - sublime and not overly excessive. I ordered a large iced coffee and it was wonderful. I paid just over $8 for the two. Loud is intentional and I can't imagine anyone actually working here. There's even a jukebox toward the back. They have some retail options and some cool shirts and bumper stickers. This definitely fits Mass Avenue, however, I can't say this felt like a destination stop for me. If I'm on Mass Avenue, I'll stop in. However, between the parking difficulty and the accessibility issues I'd be hesitant to stop in without having another Mass Avenue agenda. I do also have to say that even the customers were friendly. So, there's definitely a positive culture here. They made sure I could get around and also get out. That doesn't always happen and it's a huge plus. Overall, this was a good experience and I'd sure return when in the area. read more

It's been over a year since my initial review, so I thought it was a perfect time to revisit! I opted for an iced matcha latte for a lighter caffeine boost. First thought- I appreciated that they use a proper matcha whisk and don't use a pre-made matcha mix - the matcha flavor was definitely authentic! I also appreciated that the latte wasn't overly sweet or ice heavy. However, I knocked a star off since the entire bottom of my drink had powder chunks. I'm going to assume it was just because the matcha needed to be whisked a bit more. Overall, a pleasant experience and my drink was out in less than 2 minutes! read more

Please & Thank You - Complimentary Chocolate Chip Cookie - Bakeries Near Me - Indianapolis, Indiana

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Enjoyed the coffee here! Staff was also very nice. They even gave us a whip cream cup for our pup!

Yum yum yum! We stopped in Please & Thank You to grab a couple cookies before a concert and were immediately welcomed by the staff. Since we'd never been there before, they were happy to give suggestions and recommendations. I got a rainbow chip cookie and my brother in law had the classic chocolate chip and the oatmeal cream pie. All three were excellent- soft baked cookies with rich flavors and the oatmeal cream almost had a gingerbread taste to it. We really enjoyed these cookies and will definitely be back. read more

Please & Thank You - Bakeries Near Me - Indianapolis, Indiana

I had no idea this existed. My sister asked me to meet her here before a 5K. It's an adorable coffee shop, right in the heart of Mass Ave. My go-to is always a chai tea latte and I really enjoyed this one! read more

Please & Thank You - CHAI LATTE - Bakeries Near Me - Indianapolis, Indiana

I was given a gift card to the café "please and thank you", which is located at the end of Mass Ave right across from the Bottleworks District. A friend and I walked in 15 minutes before close. Yeah we were those people however, we just wanted a cookie. The staff were very polite and told us about what they typically serve. I ordered a sugar cookie that had yellow icing and a smiley face on top. It was melt in your mouth delicious. Also they gave us a chocolate chip cookie on the house read more

Please & Thank You - Chocolate Chip Cookie - Bakeries Near Me - Indianapolis, Indiana

What can I say about Please and thank you. I was thoroughly impressed upon entry. I am a baker myself so it takes alot to impress me when it comes to a solid cookie. I went in not knowing what to expect BUT loving the anticipation that came with the unknown. The spot was extremely clean and inviting, everything very organized and welcoming.. very unique seating and a juke box which was a pleasant surprise as well. They had menus which look like newspapers. I love stickers and additional.goods to help me commemorate my visit since I junk journal so that was a plus for ne as well. Mugs and tee shirts WONDERFUL marketing. I ordered one chocolate chip cookie and one oatmeal cream pie plus a absolutely divine light green leaves tea iced.. Again I didn't know what to expect. But they earned the name that they carry. The oatmeal cream pie was so scrumptious. I could never eat one from any place else and the chocolate chip cookie melted in my mouth. It was sooooo yummy!!! It was the sea salt for me. I chatted with the staff and made it known, that this was not the last time they would see me. I will definitely be back and have been sharing about them all day. A good cookie is a good cookie and they did they big one on theirs. Already looking forward to going back and deciding what to try next.. read more

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My favorite place about this place is the darling interior and cute checkered chairs on the side! The newspaper menu is so clever I love it it. Overall, the blondie and cookie were a little bit sugar overload for me couldn't find the flavor, but the americano was bold and for sure woke me right up. read more

Please & Thank You - Interior - Bakeries Near Me - Indianapolis, Indiana

Love this little place. Very friendly staff. Easy to get in and out when I went on a weekday afternoon. I ordered the Laura Palmer and chocolate chip cookies. I don't care for strongly flavored drinks, so I took my drink home and cut it with half water and it was perfect. What a nice refreshing drink! The chocolate chip cookies are very good! My granddaughters loved them. read more

Please & Thank You - LAURA PALMER - Bakeries Near Me - Indianapolis, Indiana

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Best cookies in the USA sign outside sucked me into this spot. Well rather my husband went in for us since the space was rather small and we had our stroller with us. I ordered a vanilla latte which was okay- I felt like the vanilla flavor was lacking a bit. My husband also got peanut butter cream pie and oatmeal cream pie. The peanut butter cream pie was superior in my opinion. I would come back and try the cookies and maybe another drink read more

I came in here because my husband loves sweets. I got to try his cookie and it was really good. The cream filling was the perfect amount of sweetness. I might actually grab something next time for myself. It smelled amazing in there! read more

This was my first time visiting the Indianapolis location. The lattes were really good. Not overly sweet, a perfect balance of espresso and sweetness. The cookies were also very good (obviously). read more

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Cookies and cookie dough is superb. We left with various different types of cookie and they were all amazing!

Have you ever thought to yourself, "I could go for a hot cookie?" If you answered "YES" than Please & Thank You, is for me and you. I saw that Please & Thank You was coming to Indy via LinkedIn and then I went on a deep dive. I wasn't sure what day they opened but by some chance I visited on the exact day they opened. I would say I probably wouldn't spend too much time in the store because the set up is not one that is great for hanging out. If you have sensory issues than I would recommend preparing yourself for how loud it is in there. There are small booths and a couple bar seats, if you are interested in hanging out. I ordered a chocolate chip cookie and an americano and I was pleasantly surprised. The cookie was soft and so fresh. I also was intrigued by the derby bar which is like a cookie bar with nuts. I will save that for the next time I visit. read more

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So happy that Please & Thank You have come to town! We loved the one we visited in Louisville and this location didn't disappoint! With a fun, funky atmosphere, friendly staff and delicious coffee it was fantastic. We ordered the Basic and you can't go wrong with this one. A decadent, gooey chocolate chip cookie with just enough salt and chocolate to coordinate perfectly with a cup of strong dark coffee. Yum! My only wish? The location was closer!!! read more

Please & Thank You - THE BASIC - Bakeries Near Me - Indianapolis, Indiana

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GREAT new coffee place on Mass Ave. They have really good coffee and espresso. So far I've tried just the black coffee and americano. Both amazing. They have all the standard iced coffee and espresso drinks. What sets them aside is their cookies. Their cookies are amazing. I have had the chocolate chip, the peanut butter cream pie, and the oatmeal cream pie. All delicious. It's at a great walkable location right at the end of mass Ave. Close to bottle works and the Monon trail. The inside is very cosy and has a 1950's diner aesthetic. The staff is super friendly. This place is new to the Indy coffee scene and it is great. A must try. Check them out! read more

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Stopped in here while strolling down Mass Ave on a Saturday afternoon. I honestly had no idea it was there. When walking in it felt warm and welcoming. There were 3 people working and they all said hello when I walked in. They have a variety of upscale cookies to choose from and a really nice variety of coffee and tea options. There were also other pastries. The name Please & Thank You is very cute and they have lots of items you can purchase with that on it such as sweatshirts, lunch boxes and more. Their prices are pretty average so no concerns there. I would have liked to see more cookie options but otherwise a cute spot and great addition to Mass Ave! read more

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Mass Ave's newest coffee shop is certainly worth the walk away from the bulk of the avenue! Though the location itself isn't super close to the main stretch of shops, it's certainly worth including on the walking loop. It's a smaller shop, so there's not a ton of seating available but the storefront is very clean and bright. Here's what I got: Ganache latte ($4.50, 8 oz): a coffee drink lightly sweetened with chocolate and a marshmallow melting in your drink. I wish the marshmallow were replaced with mini ones as they melt in better. 4.5/5 stars - the big marshmallow can stick to the drink spout of the lid Brownie ($4.25): don't be fooled, it is a rather large brownie for the price and very much worth it. It's very moist with a fudge-like quality and a little salty as well to balance the sweetness. 5/5 stars I appreciate the size range of beverages being as small as 8 oz as that gives you that flexibility of not having to get an enormous beverage. Their menu has a wide variety of specialty flavor types for their coffee as well as non-coffee drinks. They do advertise as not having decaf coffee, so the non-coffee drinks are a plus! There's also a good range of sweets as well, but nothing was a non-sweet type of food item at a glance. Would love to possibly see some more savory items in the future potentially! read more

Please & Thank You - Bakeries Near Me - Indianapolis, Indiana

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I've been to the Louisville locations several times and always enjoy it. I was happy to see them come to Indy! I can attest that the cookies are the same and as delicious! Ours even came fresh out of the oven and were warm, hard to beat that! The inside is a bit smaller than the other locations I've been in but it has a small coffee bar area and what looked to be a few other sitting areas/booths for 1 or 2 folks. I didn't get a chance to grab coffee as it was a bit late in the day for me... But there's always next time. Welcome to Indy! read more

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Visited the latest coffee import this afternoon. It's located at a great location. It's right across from Bottleworks. The shop is quite small. There were a few tables and seats. This is definitely a more order and take it with you kind of coffee shop. I ordered an Iced Butterscotch Latte. It was good. Not overly sweet. But the star of the show was the Peanut Butter Pie cookie I ordered. It was delicious. This place is known for their cookies. So definitely don't skip out on the cookies even if you are coming for the coffee. read more

Please & Thank You - Butterscotch Iced Latte - Bakeries Near Me - Indianapolis, Indiana

The best latte I've had. The espresso flavor in the latte was perfect! I had the iced butterscotch latte and I definitely recommend it. They had a variety of latte, tea, and coffee options. The staff was super friendly and inviting. They answered our questions about the menu and even gave suggestions. They're known for their cookies, but we didn't try them this time. I will definitely be back to try more menu items! read more

Please & Thank You - white wooly latte, butterscotch latte, Laura Palmer tea - Bakeries Near Me - Indianapolis, Indiana

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Yummy latte, nicely flavored without being overly sweet. Staff was friendly and attentive. The inside provides a few tables but it doesn't seemed designed for comfort so I wouldn't recommend this as a place to set up and work. Cookie was very good! Paid parking located outside, probably difficult to find a spot at times but overall good location. read more

Please & Thank You - HONEY BOY LATTE and CHOCOLATE CHIP COOKIE! Very delicious. Cookie was irresistible so didn't get a chance to take a pic before we ate it. - Bakeries Near Me - Indianapolis, Indiana

Very fun and delicious!!! The staff is super friendly and the food and coffee are delicious!!! I had a muffin bigger than my face and a ganache latte that was divine!!! read more

Please & Thank You - Sandwich board! Adorable! - Bakeries Near Me - Indianapolis, Indiana

I stopped at this coffee shop when I went to Indy for a day trip to view the total eclipse! They are super friendly and gave my daughter some stickers while we were there. I tried the iced Spanish latte, and it was pretty good. The real winner, though, was the peanut butter cream pie cookies! They were SO GOOD. read more

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Decided to check out the hype of the best chocolate chip around and warmed up it was amazing. My latte was good and they have an app so you can order ahead! Walked in and said I had ordered ahead and quickly got my order. Parking on mass Ave on a Sunday was complicated to find a spot nearby. There's a lot of meter parking around. Also many different shops to grab lunch and or go shopping. They have a couple booths inside if you wish to hangout too. read more

Please & Thank You - Bakeries Near Me - Indianapolis, Indiana

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