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    Crumbl - Hastings Ranch

    3.9 (183 reviews)
    ModerateBakeries, Desserts
    Open 9:00 am - 10:00 pm

    Order Crumbl - Hastings Ranch Takeout or Delivery

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    My daughter was sad when she saw this .
    May C.

    Maybe someone is having a bad day today. The strawberries display and the presentation really disappointed my daughter. She is heartbroken when she see it. Please have some quality control when you serve your products to your customers. It can ruin someone's day.

    Raw snicker doodle and burn thin snicker doodle

    Do not come to this location, they don't know how to properly bake there cookies. Think snicker doodle was burn and soo bad it had an after taste and The reg snicker doodle was raw inside. Employees at the store excuse was there busy and they don't have time for quality control.

    Oreo, celebration (how crazy is the icing?!), cinnamon pop tart (no topping) and snickerdoodle
    Colleen P.

    The presentation of the cookies was absolutely a joke. I ordered 4 cookies and 1 of them looked like the picture on the app. I actually went back in the store to tell them. This was my first time at this location and will for sure never go back. The customer service was LACKING.

    Thamara N.

    Fast delivery! Great flavors as always. Chocolate chip cookie is the highlight. Although they are extremely sweet, it is worth an indulgence every once in a while.

    Breanna C.

    The cookies were good, but the presentation was horrible. After paying $32 for 12 mini cookies, what I got was definitely not what I expected. The cookies were piled on top of each other and the frosting on the sugar cookies looked as if a five-year-old decorated them. Purchased them as a gift but ended up keeping them because there was no way that I could've gifted it.

    Chocolate chip cookie
    Kimberly N.

    Was craving cookies and was very disappointed when we opened the box to see that the chocolate chip cookies we ordered did not look like how it usually does. It also tasted very doughy and buttery. We frequent crumbl often and we always order chocolate chip cookies so we know it's suppose to look and taste. This is the first time being disappointed in their cookies.

    Samples as of 11/04/24
    Siao Z.

    This review is solely because of t-mobile tuesday. Came on last day of free cookie from Tmobile tuesday. They say they ran out of the free chocolate chip cookie. How is that possible!!!!!! Their cookie is delicious though, only the regular chocolate chip. I tried the other ones and they were on the sweeter end.

    Biscoff Tres Leches Cake
    Juan B.

    What can I say, love to hate it, hate to love it haha... is there better cookies than crumbl? Certainly. But sometimes they just have the absolute best flavors available and the fact that they rotate flavors gives them a lot of points! Their service is fast and friendly at most locations including this one. Definitely a to-go cookie place no space to eat in order at a kiosk and go! Try it out, but make sure to pick a good week!

    Art H.

    This is my 2nd time eating a Crumbl & 1st time at this location. Parking is large, shares with many businesses. You do your order from a kiosk machine. They had about 2-3 employees walking around but not 1 acknowledged me at all. I placed my order & within 10 mins your order is filled. The cookies & cakes are extremely tasty.

    Gilbert R.

    Yes, these cookies are expensive, but they're delicious! Ordered a three-pack through one of the big delivery services and it came in a nice, classy-looking carton. The shop is in a large strip mall over in Hastings Ranch. Not a high-visibility area as it's kind of hidden out in the back. Anyway, I believe most of the cookies have the same base, but with different toppings. The cookie itself is delicious! It's not crunchy at all, but chewy and has the texture of dense cookie dough. Not too sweet at all. And they came a bit chilled, so the toppings held firm. If I had to describe it, I'd say it's like a cookie version of a cupcake. Flavors change every day, it seems, so check the website. Of the three I ordered, the mint chip ice cream was the best by far. Nice minty flavor and tasted like ice cream. As stated, not too sweet at all. Menu is full of different, interesting toppings, and worth exploring for sure.

    Stephanie R.

    Brought my daughter in today so she could receive her birthday Confetti and Benson Boone cookie. When we arrived and the order wasn't there, realized she had ordered in Pasadena TX, instead of Pasadena CA. She was immediately broken hearted. Ashley helped us out with such compassion and care. I am so thankful for how she handled the situation. Truly kind.

    Buttermilk Cookie
    Justine H.

    The shop is clean and the worker was super sweet and friendly. I ordered my cookie on the kiosk and it was ready in a few minutes. I opted for the Buttermilk Pancake and it came out warm and toasty! Loved the buttermilk syrup and dallop of buttercream on top that really took the "pancake" to the next level. The packaging is super cute as well with the pink and an individual box for the cookie! Their cookies are definitely on the expensive side at $5 each individually, but they're huge and the weekly rotating menu is so much fun. There are plenty of parking spots in the plaza as well. Would love to come back and try their other flavors!

    Drove all the way here for this
    Thomas K.

    Drove 20 mins for a T-mobile promo. Arrived and there is a sign saying they have an issue with the promo. Very disappointed. I wanted to try it

    Glass piece IN the cookie!

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    Alex S.

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    10 days ago

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    Alex S.

    Can't wait to bake for you again Cindy!

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    Alex S.

    Thank you! We love hearing from our dessert fans! ⭐️

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    6 months ago

    Everything I tried was delicious! The cake was moist and the frosting was creamy. I was helped quickly and the worker was very helpful.

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    7 months ago

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    2 months ago

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    Alex S.

    Life’s sweeter with you in the mix! ✨❤️

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    11 months ago

    So Slow!!!!!!!!!!! It takes at least 30 mins to get an order per customer. DO NOT RECOMMEND THIS PLACE.

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    1 year ago

    Of all the Crumbl locations this one is my favorite! All staff are super friendly especially Steph!

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    Page 1 of 5

    Crumbl - Hastings Ranch Reviews in Other Languages

    Ask the Community - Crumbl - Hastings Ranch

    What day do the cookie selections change?

    We release our new weekly flavors every Sunday! Those flavors are then available for purchase Monday-Saturday.

    Don’t See Your Question? Ask Away!

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