Be careful as I suspect the company has diluted many dissatisfied customer reviews with made up ones. My full story is below with the gist of it being that the company does not provide you with accurate move in/out dates, adds on multiple charges when they see you in person, and after 1 week have yet to tell me when my shipment will come. "My equipment and property have been picked up from Pittsburgh PA on Tuesday, June 22 2021. In person, I was verbally informed that property would be delivered to my house either Thursday or Friday, June 25th 2021. This did not happen and upon calling on June 24th 2021, I was informed that I will receive an estimate of the date of arrival by Monday, June 28th 2021. I have not gotten this notification, and it's now June 29th. I have had to call the office multiple times and was placed on hold for extended periods of time or sent to voicemail. In fact, I was texted on Friday, June 25th 2021, that I would receive a call back. This did not happen either. The company charged me extra in-person for having an elevator, a tv without a box, having to walk more than 75 ft, and glass top to my study desk. If you want headaches, frustration, and generalized anxiety/depression from not knowing where your property, go ahead and sign up to work with this company." read more

Wrong company. I apologize. Please always be sure a company isn't masquerading as a business with good ratings. Match the website data and all pertinent material. I apologize for leaving a negative review. read more

Really great moving service in all aspects. They were professional, incredibly organized, and everything was delivered on time and intact. Breakdown as follows: Quote: They were open and honest upfront about all expenses. It initially hit me with sticker shock being much more than other quotes online. I became pretty skeptical about the other services though and appreciated full transparency. Scheduling: Incredibly flexible. I had very short notice and only two days to move and they were accommodating. Pickup: Fast, efficient, friendly, organized. They were great and wrapped everything up very well. I didn't have to do anything. Delivery: One small hiccup, the movers were a little upset I hadn't reserved a space with the city(i didnt know!). It all worked out though and the movers were great. Everything is organized with barcodes for each item. I wasn't missing anything. Overall: Great! Well worth the money. I would suggest this to anyone. Only con: They are very adamant you give them a review . Only kidding. Well worth it and they deserve the credit. read more

We used Cross Country Movers for our recent move from Chicago to LA and were very happy with experience. It was our first time moving cross country or even using movers for that matter so we had a lot of questions - suggestion to anyone who is moving especially for the first time - ask a lot of questions! But also realize there probably is less to worry about than you might think. Our personal situation was that we were moving to LA, but did not have an exact address/new home yet - so when that is the case, you have to allow time for things to process once you provide the exact delivery destination. Whenever we did have a question or concern there was never a delay in responses or getting anything resolved that we weren't sure of. Very happy to have our stuff and be settled into our new home. Thank you! read more

I'm not a fan of those changes in my life especially moving from one house to another, but i was surprised when the professionals from "Cross Country Movers" helped me not only physically but also psychologically! Accuracy is one of my main concerns, and they have great packing services. If you are worried about finding the right place to help you move, call them and forget about your problem! I will probably use the service again, when I'm gonna be moving next time. Thank you guys! =) read more

My wife and I moved from Illinois to Texas and after reading reviews went with Cross Country Movers. They were one of the only companies I could find that would give me a guaranteed delivery date, which was important to us. We didn't want to get to our new place and have none of our stuff for weeks. Pack up day came, and it was pretty smooth. They had an efficient system down, and had every item marked with a sticker including my name and a barcode. That system works, because we received every single item when we got to Texas. Most moves I end up losing several items, but this move we didn't lose anything! Only hiccup was that they were about 4 hours late on delivery date, but in the grand scheme of things, that's not too big of a deal. read more

I moved from Chicago to Berkeley. Overall the experience was good. They arrived on time to pick up my items and dropped them off on time as well. I did have to call back a number of times to get an exact date on when the items would arrive, but I did eventually get a solid answer. It was a bit frustrating to have to call them a number of times since emailing did not seem to work, so the customer service was pretty bad I would say...but the movers were great so I that's why I am giving a 4 star review read more

I used Cross Country movers to ship my car from Chicago to Fort Lauderdale. Honestly, this was the smoothest, easiest and most cost effective process. They were efficient, timely and their pricing was more reasonable then other companies. I researched several services before deciding. Their service was impeccable from the very first phone call with John Mendes, all the way through delivery. The driver kept me up to date on timing of pick up and delivery. My car was delivered ahead of schedule and without a scratch!! Thank you Cross Country Movers!!!! read more

If you want something right, do it yourself. Everyone says that, but if you want to do a move and to do it correctly trust me you cannot do it yourself. We tried and failed miserably, and now I am writing this review! Could not be happier to have received help from these gentlemen. There was absolutely no way that we were going to continue the move by ourselves after the first day. Not only did we not accomplish any actual moving but we were all tired and arguing with each other. The humid weather just drives people crazy and none of my friends or brothers could control their tempers while lifting the heavy loads. That is one of the reasons seeking help from a professional company actually helped out. What is worth doing the move if you are going to fight with everyone around you right? So we called Cross Country and they ensured us that they would do everything they could to make our job easier. Within twenty four hours we received an estimator into our house and he scheduled an arrival time for the rest of his workers to arrive and begin on the move. Forty eight hours later they had managed to empty out the entire two floors and had only left the basement to pack up. Luckily, most of the things in the basement were going to storage and did not need to be moved. In any case we were very happy with the service we received and would definitely plan on calling them in the future. read more

They were 4 hour late on the day of the move. They gave me a false quote based on the moving quote of another company. They never did their own assessment of the move prior to coming on the day of the move. They waited on the day of the move, when I had no choices but to pay them, to say that the quote was $3000.00 above what they had said it was. They were rude on the phone. They didn't make it clear they were brokers and not a moving company and that their fee was above the move. They lied about the price for storing the furniture. read more

Cross Country Movers did a perfect job with helping my sister move from Chicago to L.A! I had to help her find a good moving service and I'm glad I picked Cross Country Movers. If you are looking for a moving service, look no further! We first consulted them for a free in home estimates and was satisfied with the service and price. They gave her a competitve quote compared to other companies that we phoned prior. She was very happy with the pricing! It was very reasonable for the amount of stuffs. They were very thorough and professional which I like. I was told that they do both local and long distance moving (of course for my sister it was the latter). But since it was the latter, we were a bit worried about her belongings getting to the destination safe and sound. However, the guys assured us that they do their best in keeping her items safe. Fragile items were placed and wrapped very carefully with a blanket looking cover (I forgot if it has a name) and taped very well. I really appreciate how they the make the effort to secure her valuables! I'm grateful for all the hardwork their team did in helping my sister move as painlessly as possible. read more

Really impressed with Cross Country Movers, I did research on Yelp and because of that I went with them. And they know it too, and I believe they are using this as a 'vehicle' to get business and they are doing a great job doing it. They care and know we are out there searching the internet for good reviews and the right price. My daughters car went from O'hare area to Maitland FL in 3 days. Mike was great, even when he was out of the office (sick) we had contact with Kevin (I think) When they took her car it was there in 3 days. 4 days before we even needed it to be which was excellent. If we need a transport company again we will do it with them, for sure. Good job guys! They know we all YELP so if they keep us all happy they WIN and so do WE! YAY! read more

Helped a very non tech savy friend of mine set up her big move from Chicago to LA. Went through the list with her and called around. This particular moving company offered the most competitive rates & challenged the prices of some of the previous locations I called. Not sure if my friends acting career will take off in Cali but at least she arrived safely with all her stuff. Thanks to Cross Country Movers of course. read more

No one enjoys the dreadful task of moving but these guys made my move a surprisingly pleasant one! Professional and exceptionally helpful. I recommend you give them a call to ease the headache and stress that comes along with relocating. read more

I recently moved out of a big apartment to a smaller one. During my moving process, the guys were very kind and worked very professional. A year ago they helped me move into my old apartment, and did a great job so this time around I came back to them for my new move. I had a lot of furniture in my previous apartment and since I moved into a smaller one they offered me a storage unit for great deal. My move was stress free once again thanks to their help. read more

I contracted Cross Country Movers to move my Audi A7 from Dallas to Chicago and I can't say enough about their service / professionalism. The sales team was courteous and polite helping me transport my car from door to door. While my car was in transit I could track it every step of the way. When I received my car it was in perfect condition. Cross Country Movers pricing came in cheaper than all the other competitors I researched. They delivered everything as promised, without any broken items or delays. I am so appreciative of everyone at Cross Country Movers for helping me transport my vehicle. I will definitely use CCM again! read more

Our cross-country move was by far the worst experience we have ever had with a moving company. They never sent out a rep to look at the items that had to be shipped they expected us to come up with a list so basically we're doing their job,they never return phone calls. When they did come over to pack the apartment they only took half the apartment. They never touched the hall closets they never even were considering the kitchen they just assume that would just find its way to California. I'm still waiting for them to return and pick up the items they left behind one of the items were two wingback chairs that I've had in my family for over 70 years not once did they come up to me and say oh what do you want to do with those two wingback chairs when I told them that I needed the garage emptied they told me to go sell it and I had and I had two days to get on an airplane so they want me to sell half an apartment in two days ? you got to be kidding me.it's just been a living nightmare Coming back home to California to start a new life coming from the Milwaukee area and they made the start of my new life hell. Never had a moving company fail to send over a rep to go over the amount the cost and the timeline it it's just unbelievable. Movers be aware read more

I just needed help boxing all of my belongings and moving it out over to my new house. This is sometimeshing that would take weeks if I did it myself. I was short on time and to be quite honest... Not the most organized person. So I did some research and looked for moving companies that would make this job easier for me. Man am I glad I did! I did some thorough research and came across this company and they made everything so much easier for me. The next day they arrived and got straight to work. I did not need to explain much because they knew exactly what they were doing. They boxed everything for me as organized as ever, and loaded it into their truck and sent it over to my new location. All of my things were brought with no scratches at all and perfectly organized. Once I started unpacking for myself, it only took a few days, it was just great! I highly recommend it to everybody, they're professional and friendly and one of the best in the business. read more

Late review. But over the weekend I came across a few garage sales with my family. One of the things I like to do over the weekend. You never know what your gonna find. So I came across this one garage that had a very nice dresser with no scratches on it and grand piano as well. I was able to snag them both for a great price but had no way to get to to my house. So I came across this moving company later that night. Pretty reasonable rates. Charged by the mile and flat rate after. They were available next day and helped me moved them from the persons garage I bought it from to my place. Everything was going smoothly till one of my movers I guess didn't measure how high my counter was and put a nick in the piano. They offered to give me a discount on the move which I accepted but now I have to see if that can be fixed. Well we got both items in the house so it's done and over with. Overall It worked out. The dresser goes perfect in my daughters Room read more

These guys are great. Mike, Izat and Arman worked really hard and non stop, taking very good care of all our furniture. They did an amazing job fitting all of our stuff in the truck (we had a lot of things) and then very efficiently placed all the furniture in our new home. We were really impressed by their speed, care and courtesy. If you need to move, definitely give them a call. read more