I have a new respect for Cracker Barrel! We have recently had breakfast at several! What seems to be common in all of them is how friendly and welcoming the staff is!! The breakfast are really good also! If you haven't been in a while, try them again. read more

Mason was our server. Not too busy that morning. Food came out quickly, served hot. Clean restaurant. read more

The atmosphere is good- relaxing and comfortable . All of their food I have sampled is good; Having in-store shopping is a plus! read more

Ordered to go. Baked potato missing butter and sour cream, cold. They may have nuked it for 30 seconds, almost fridge cold inside. Country fried chicken missing gravy. Bacon cheeseburger missing bacon. What's going on at this location? read more

Had a great lunch here with my family. I requested a BLT with cheese and they made one for me. Yesss!! My favorite sandwich and it was perfect with a side of greens. Mom had the fried shrimp, fries, slaw and greens. We both loved our lunch and the service was amazing. We had about a 10 minute wait as it was Sunday at noon and quite busy but once seated service was quick. read more

Service was horrible and so was the food. Our waiter was not very friendly and half our food came out wrong, cold, or missing items. Would not go again read more

I had the meatloaf with macaroni and cheese, pinto beans and turnip greens. The meatloaf was terrible. It had very little sauce on it and it was overdone and dried out. The sides were good. My husband had the meatloaf, chicken and dumplings, and fried chicken. The dumplings are not good. They didn't have much flavor. We won't go back. read more

Cracker Barrel Old Country Store - Meatloaf - Breakfast & Brunch Near Me - West Monroe, Louisiana

I was pleasantly surprised to see a very diverse patronage and the staff was all blk. The pictures on the wall was diverse as well. read more

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Ashley Gunter is an awesome server. She checked on us often to make sure we had everything we needed. Her customer service and attentiveness made for such a pleasant experience. Thank you Ashley! read more

My husband and I travel for a living, and we often choose Cracker Barrel because the food, for the most part, is consistent from store to store. What isn't consistent? The service. When I tell you that this Cracker Barrel is stand out, it's not an exaggeration. From the moment we walked in the door, we were greeted by Michael. His attention to detail, and charming personality make him the perfect front man. Our server was Tiffany and she was being shadowed by Alyssa who is still in training. These beautiful women went above and beyond to make sure everything was exactly like it needed to be. They were patient with my nephew who struggles with some mental disabilities and helped him create a meal based off the things he just really wanted. My husband wishes he could've hired all three of them to come work for our business! After talking with the manager, Kissmick, it's no wonder this restaurant is run the way it is. The team that's been created under her leadership is worth the drive to experience! If you're looking for a meal that's hot and exactly the way you ordered it, a staff that is excited to serve you, and a clean and welcoming environment, this is the Cracker Barrel for you. Good job, CB0278! Can't wait to be back in West Monroe. read more

Worst f**king Cracker Barrel in the world place wasn't busy at all and it took 20mins just for a hostess to come to the front took another 30mins to get a drink,30 more mins to get half the food we order and then the food was horrible this place gives Cracker Barrel's everywhere a bad name I probably could have gotten a faster better meal from the guy that was laying in the damn grass behind my truck when we came out! read more

Meredith was a bad waitress didn't bring All our food very back time but once we got we were fine -Taylor read more

Great Lunch! Waiter Leo is awesome! Will definitely be back! Very quick service! Very clean!

The food here is pretty good. The staff were also nice. I like the store here. I like how clean the place is. Although I give this place a 4 stars because our waiter was slow. We waited 15 minutes for our drink order and did not bring their biscuits until our meal came. Overall, this place is a good choice. read more

Our server Shane was the best, very attentive. .. , , I would definitely enjoy another campfire meal on my way back to west Monroe

HORRIBLE! Took forever to get our food despite not being very busy. Plenty of workers playing around. we were there an hour before closing but still. food was cold. we asked to have it heated and no one responded and again the workers were in the kitchen playing around. awful!!!! we walked out read more

My first time at a Cracker Barrel. I was expecting good southern food with large portions and that's exactly what I got. Chicken fried steak, grits, eggs, biscuits and gravy. Oh boy, was it good and for the money, best value I have ever received. I would have gladly paid twice the price for my delicious breakfast and not batted an eye. My waitress seemed a little slow but her co workers picked up the slack for her and seemed happy to do so. The country store was fun too. Picked up some real nice gifts to to take back to California. I'm now a Cracker Barrel fan for life. read more

Cracker Barrel Old Country Store - Country Fried Steak - Breakfast & Brunch Near Me - West Monroe, Louisiana

The past 3 times in a row over the course of about 4 months I've been here and it hasn't been good at all Service is still good and inviting but food quality and the ability to get orders correct has vanished. It's quite a bummer because I've always loved cracker barrell as a whole. The inside is still clean and consistent with its atmosphere as it always has been.it pains me but they are only deserving of 1 star read more

I had to add a review to let you know that I was waited on by a young man named James. He was one of the best servers I have ever had at any restaurant. He went over and beyond the call of duty to make sure I was waited on promptly and professionally. I had to tip him $20.00! Also, I ordered the grilled catfish and it was cooked to perfection. I love this Cracker Barrel. Can't wait to stop by there on my next trip to Aledo, Texas! Thank you, Dorothy Humphries, Florence, MS, July 21, 2024. read more

Went here on Thanksgiving after traveling 6hrs+ to get home and didn't have a family gathering to go to. They had a limited menu which we totally understood. We ordered chicken and dumplings. They were packed and the servers were doing their best to a point. Maybe they were disgruntled for having to work. It took FOREVER to get our food and when we did it was cold, like it sat in the window for a half hour before the server decided to bring it to us. I say that because our server was in and out the kitchen a lot and coming out empty handed several times. This place used to be a good restaurant but has gone downhill over the years. The atmosphere was good because the had a fire going in the fireplace which warmed the dining area. read more

Jenny lynn was our server and she was absolutely amazing. Kind with a wonderful smile . Very prompt with her service.

This was my first time back in Cracker Barrel in at least 15 years. It was a mixed bag of pros and cons. We were greeted by a very friendly cashier at the retail counter, but the host who seated us rolled his eyes and cursed audibly. Our server Ashley did a great job until the end when she dropped our check off abruptly without asking if we wanted anything else. We had planned to order two of the take home $5 entrees and waited at least 10 more minutes, hoping we would have an opportunity to tell her. My husband attempted to flag her down without success, so we left. During this visit, I ordered a vegetable plate, and my husband ordered the hamburger steak with onion gravy--both with biscuits. The biscuits were warm and delicious, but the butter was really cold and hard, not spreadable at all. The flavor of the rest of the food was good, but it took a while to arrive and was only lukewarm. The restaurant itself was just as I remembered and hasn't really changed in 15 years. It feels homey and welcoming. Wish the whole experience had matched. read more

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Let's just say... if the parking lot is empty, probably a good sign. We waited for a seat, nobody was in line but there were a few families seated. We ordered fairly fast. My food was the problem item to order, fried chicken, and took about 30 minutes. Our waitress was kind but a bit forgetful. We kept ordering tea and not getting it. So, just to forewarn about the problem chicken and don't be in a rush. read more

This place is where I go for a no frills meal. Service is generally good but it varies from location to location. The chicken pot pie is a favorite comfort food for me. read more

Not enough staff. Sides cold. Best part was the store. Used to be a good place to go for a meal and browse.

built great memories over the years. Good service, good Food great prices they we will always remember you.

Visited Cracker Barrel in West Monroe LA on Tuesday for lunch. Our server was Jenny Lynn. She was so sweet. She suggested the fried turkey. We loved it. We will definitely be going back. Love the southern hospitality. read more

Monroe, LA location. All the staff were friendly. Should out to Charlie who took good care of us! Went above and beyond and made our breakfast special. Food was great and the wait was not too bad! read more

Stopped on our way to Biloxi. Have eaten at Cracker Barrel all over the country and this one hands down was the worst. Food was not very good , scrambled eggs were stringy and cold, bacon not completely cooked. Husbands over easy eggs so small I thought they might be quail eggs. Orders a side of country ham and did not get it until we were finished with our food and they certainly did not grill it as it should be done. Think they just threw it down on flat top counted to ten then same on other side and threw on plate to go to the table and it was not hot at all. We had to eat the food as we were starving and no where else to stop anyway. Service was ok. Will never stop at this cracker barrel ever again. I absolutely do not like McDonalds but I think I would go there before going here . read more

Absolutely the WORST SRVICE AND FOOD!!! We went there for supper while passing thru and OMG we barley saw our server and our food took 1 hour & 42 minutes to get to the table after we ordered. They weren't busy they only had a few tables. I ordered breakfast and ordered my eggs over medium but the yolks were hard and the whites you couldn't hardly cut. I know that sounds hard to believe but seriously could'nt cut the whites so needless to say I didn't eat them.. the French toast was cold, so cold the butter didn't melt. Everybody had something wrong with the food but we just kept it and ate what we could. But none of the five of us will never stop there again. read more

If I could give no stars I would. The people were mostly nice but our server messed up my order and we had to wait 20 minutes to get it after the rest of my family had already eaten. Our waiter also says she would get us refills on our drinks and didn't for 5-10 minutes after telling us they were just sitting in the back. The food didn't have much flavor and all of our hash brown casseroles were cold. Every time I go here the service just gets worse and worse. read more

The food was terrible. Everything was cold. Chicken had no seasoning. Flat taste. We ordered fried pickles and they were so salted could not eat them without drinking all of our tea. My husband said we just left a donation when we paid for the food because it was so bad. Service was very good but that was all good there. Will not stop there to eat anymore. Thank you Sue Bassett Their was only 2 tables with people so they were not rushed. Good should have been hot. read more

Food was good. But good grief the service is terrible! We joined the waitlist on the mobile app. The app said we were 1st in line with no wait. We get there and the host and hostess can't figure out where they want to sit us and have us stand aside for twenty minutes while party after party comes in to be sat. We finally get seated and it took at least 10 minutes for a waitress to come by. Orders placed. Everyone around us is getting biscuits but not us. Kids drinks come with no straws and we ask several servers for straws before we finally get them. Wait so long for food that we consider bailing, but just as we're about to leave the food shows up. Waitress makes no effort to clear the table before dropping the check. Honestly the worst experience at a Cracker Barrel I've ever had. read more

I normally enjoy going to Cracker Barrel but today's experience made me not want to come back. In all actuality, I will not be back, especially at this location. The service was absolutely terrible. Our waitress, Samantha, acted like she didn't want to be here, she was not friendly at all and she hardly came to check on us. In fact, it was as if she bypassed our table. I didn't get some of the food I asked for. She wasn't accommodating what so ever. 0/5 stars. Can't even give it a one. read more

My family has been going to cracker barrel for some time now on road trips. Considering what it is - you don't expect too much from it. But you for sure expect more than what we got. Our waiter was incredibly slow and disoriented. Not in a "he's new" way, but in a "doesn't care to pay attention" way. We did not receive our drinks until AFTER our entire meal had come out AND EVEN THEN we had to ask our server to bring our drinks out. We had two sides of chicken and dumplings. There was no chicken, and 3-4 dumplings. After having to ask another waiter for our check (who was a very sweet and helpful lady!), we went up to the cash register to pay and order a to-go water. The water took 15 minutes to come out. The cashier was super nice and tried his hardest to get someone through an earpiece to get a water. No one would come. 15 minutes for a to-go water. When I finally did get it, it was because he had to get someone else in the shopping area to go make it for me. Right as she was bringing it out, a woman who I believe to be the manager came out to the hostess stand and just stood there, doing nothing, laughing about whose fault it was that a water took 15 minutes. Mind you - it was not crowded. They were not understaffed. I normally only review non-chains, but this experience was so bad I had to leave a review. read more

This is the worst service on being seated I have ever seen. We waited an hour to be seated (party of 3) when parties of 2 -5 were constantly being seated ahead of us. The hostess explained larger and smaller got seated first because of their size. And the food was not hot or fresh. The waitress was nice and doing the best she could. Don't waste your time. Go to Chick Fil A down the street. Better food and service. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - West Monroe, Louisiana

Didn't feel my drink up in a while but the service was good just need to work on some things other than that it was good

The food was great and our server Sarah B. was amazing!!! The world needs more ladies like her.

Never returning to this store again. My pregnant wife and I made a pickup order that was supposed to be ready at 05:32pm. We arrived and waited for several minutes only to be told a staff member accidentally gave my order away. My wife and I had to wait inside for over an hour and fifteen minutes before finally getting our food. Worst customer service and experience I have ever had with a restaurant. read more

Pitiful. Total lack of hygiene. Baskets of biscuits were brought out stacked on each other- (dirty bottom of one stacked on top of "fresh" biscuits), our basket of biscuits was from another table evidently - it had trash in it. Never got any napkins, drink refill, or spoon to stir coffee. Asked repeatedly for lemons for water. They desperately need help, poor wait staff terribly overworked. read more