Love this place and the service is what really keeps me coming back (well and the bacon). The managers are super friendly and the staff is helpful and nice. We've been there three times in one week and each time we had a great visit. I can't wait to enjoy the patio as it gets warmer, just one thing you shouldn't allow people to smoke out there. I don't want to smell that while I'm eating and your patio is right by the entrances. The Chico City Council adopted a smoke-free entryways ordinance in October 2012 that will go into effect in December of 2012. The ordinance bans smoking 20 feet from all business entryways, with an exception for smokers who are actively passing by on the way to another destination (http://www.center4tobaccopolicy.org/sfns). read more

How this place won best diner in the CN&R is beyond me and honestly makes me doubt the validity of the publication. Cozy diner was one of the worst eating experiences I've had since moving to Chico and I highly recommend people stay clear of this place. When I walked in I was told to seat myself by the man at the register and had to grab my own menu on the way over. Even now I'm not sure who my server was since there was a different person each time they came to my table. As for the food, the veggie omlette was bland and flavorless aside from being drowned in cheap rubbery cheese, the home fries had no flavor even after heavy salting, and the blueberry muffin was sickeningly sweet and tasted cheap like a Captain crunch berry cereal. After all this, they had apparently dropped off my bill without a word and I wasn't spoken to at all after they dropped of my sub par meal. Cozy diner is the worst dining experience I've had in a long time and I suggest you heading somewhere else for breakfast read more

Service was great! No it was excellent. I did order something that was simple but didn't enjoy it which was the turkey dinner. I think the can cranberry jelly killed it and as well as the over cooked stuffing. The stuffing had good flavor though. The corn bread was excellent!!! The salad seems not old but maybe the fridge is too cold it was wilted in some spots. The baked potato was yuuuummy just like home!! read more

Great place to take the hole family that won't break the bank. Every year after thanksgiving we have a big family get together there. It's a great place to bring the kids and its very affordable. There is normally about 12 of us or more including all the kids and when the bill comes I still am surprised by how cheap it is. I can normally only feed my family of 4 for that price. Best part is the food is good and the people that work there are so nice. read more

We have never had a disappointing experience here. I like that they are consistent. What you'd expect from a diner: not the healthiest of options but if you're in the mood for large portions and friendly service, this isn't bad at all. Breakfast options are great but I am always happy with their sandwiches for lunch. It's not fancy, but it's clean! Skip Denny's, come here! read more

The place needs a bit of updating but it did seem to be "cozy", lots of older people where there when I took my family who is from out of state there. For the 3 of us it was about 43 bucks - ordered 2 western bacon burgers with season fries, Turkey/bacon/avocado sandwich with reg. fries and 3 drinks. The burgers were cooked well but the waitress did mess up on our order, nothing big though. The staff was nice enough, it seemed like a place for regulars. I haven't tried anything but the sandwich so I can't comment on the breakfast but MAYBE I'll be back. read more

Ordered the chicken dinner to go with baked potato, salad and corn bread. There was no butter for the cornbread, no baked potato sour cream or butter for it. The meal comes with desert which was also left out. I called to address the situation and I was told to return for the potato and the desert. Not much quality control!!! read more

Cute little diner for a traditional Sunday morning breakfast experience! The mochas are amazing (is that cinnamon I detect?), and the chicken fried steak deals are heavenly for lovers of good 'n greasy American fare. However, the eggs and hash browns beg for salt and hot sauce. Staff was friendly enough, but we asked our waitress for a glass of ice water twice before a manager (I assume?) who was walking past our table brought it promptly at our request. If you don't mind sub-par service in exchange for more flavorful, cheaper food, I'd go to Denny's instead. read more

Cozy diner is one of my favorite eateries in Chico. They always serve huge portions and the staff is very friendly. Food is delicious home cooked stuff. read more

My favorite diner! I love that breakfast is served all day and everything is served in huge portions. Obviously not the fanciest place, but for inexpensive and quick comfort food, cozy hits the spot. My favorite meal there is the roasted chicken with mashed potatoes. Can't go wrong! read more

Gotta have the chicken! Great place for family. Service was great and prices are reasonable. Will go again and again

Good portions, fairly quick service. Very large selection. Great for families with kids. We generally like to go in early for breakfast on weekends because it starts to get busy after about 9:00AM. This is Denny's upgraded... read more

We used to eat here regularly for dinner. Lately the quality seems to have gone down a bit. Tonight we gave it a try again. I ordered a bowl of Vegetable Beef Barley soup. It really was a pile of barley that had soaked up all the broth with a few tiny bits of carrots and celery and very little meat. Disappointing. read more

Going to the cozy diner was one of the best experiences of my life. I felt like royalty when the staff treated me like a king. Unlimited hash browns and great coffee! Straight up fire son. Professional as hell in those dapper pink shirts. I want to live there. read more

Classic diner experience with friendly staff, coffee cups that never get empty and good size breakfast portions.

I ordered the special New York Steak . DO Not order any steak from here !It was so tough to cut through and every bite at so much gristle. Honestly the worst steak . The manager gave us a discount even though I clearly did not eat my meal ??? read more

For some reason my dad loves this place but... For me that's a different story. The food takes forever to get to your table, food not even hot or cold in the middle. So don't expect hot food. Food bland and gross. The pie sucks and weird Customer Service. So not worth spending your money. read more

I have been to Cozy Diner countless times in the past few years. This last time really bothered me.. So the food.. its alright, nothing spectacular. They usually seem to burn my bread or make my buns super soggy but I get over it. Now lets get to my issue, we all know there is one.. The child milkshake that is says in large print at the bottom of the menu.. you can substitute you sundae for a shake for 99 cents, so my child did. The server said nothing in fact I think it was the manager who took the order and I specifically said we will be upgrading our sundae to the shake just so he would know I did not want a huge shake for my daughter. It comes and literally its... three inches tall and half of it has nasty glazed berries in it, who does that? no whipped cream and three drinks its gone.. No biggie its 99 cents right? We get the ticket, its now 2.95 for the shake that I very well would have ordered the larger shake if I would have known the price no big deal.. maybe they forgot to upgrade it.. NOPE they changed thier menu.. when I ask.. they tell me yesterday.. they no longer do the upgrade so, upset I am but calm I ask say .. well since now i am paying full price for this stupid shake can I get the sundae then.. they said no we also dont do sundaes anymore... effective yesterday apparently I said well it said on the menu.. nope no one wanted to listen.. They insisted that this was alright to do to a customer, I wouldnt have been as upset if they would have told me ahead of time.. I would have said no shake for you, we can go to powells afterwards.. They wouldnt even comp the shake after all this.. Never going back even after all of our prior visits. Never ever... again .. read more

I love coming to Chico's Cozy Diner for breakfast. The food is great and the morning staff is AWESOME. Also, Cozy DIner sells pie that is real pie, not pudding and kool whip. Great pies; I buy pie "to go." I have been to the Cozy DIner a couple of times for dinner. The food was good, but the evening dining room staff disappointed me. I really wanted to finish off my meal with some pie, but I couldn't get my waitress to stop at the table long enough to take a dessert order. My suggestion to the evening staff: Try a little warmth; make a connection with your customer, the way the breakfast staff do. Hooray for Chico businesses that hire students. But please, give these young people adequate training and supervision. read more

PROS! no long wait times, quick and super efficient employees plus decent prices! I appreciate the atmosphere and the low key vibe of the "diner" feel. FRENCH TOAST was amazing and I will be back often for that!!! Eggs and ham was cooked so perfectly and recognizable that i felt at home in grandmas kitchen!! The portion sizes are humongous!!!Completely worth the prices!! (Look over menu very carefully when choosing, chances for double up items is common!!) i ordered the big breakfast combo and boy was it BIG! Food is great and cooked to order. Servers were friendly and not too over the top, Perfect moods for early morning breakfasts ;) Checked on us enough to keep our drinks filled and enough condiments and napkins! CONS: Was served a dirty glass when i ordered a mimosa!! (glass makes it easy to spot dirt and grime, check your cups before serving ladies!! NO ONE likes drinking out of dirty glasses!) The menu is could definitely use some condensing!! At the end of our meal, my sister and I realized that we had basically ordered the same breakfast options (with small choices like sausage vs bacon and toast preference) yet we had been charged totally different amounts! Since its a build your breakfast type place and they claim to be able to "make whatever" you want, breaking the confusing menu down for easy to read meals plus have an add on option section. I don't mind paying for a great meal and great service, but NO ONE wants to overpay! Great service and great food! will return and recommend! read more

Been here for breakfast and lunch. Average quality and prices. Very friendly service and nice family atmosphere.

Very friendly environment and great staff! I love coming here for breakfast and lunch, only been here about twice for dinner and it was still a great experience! I love their pies but the Strawberry one has to be my favorite! The broasted chicken is delicious and the mash potatoes are amazing! I will always be back! read more

The early riser breakfast for $5.99 is awesome! The 2 eggs, hash browns, and 2 thick slices of bacon is cooked perfectly! Add a delicious cup of coffee for 99 cents with plenty of refills! Free WiFi too! What a great deal! read more

Lyla. Your review is biased because they didn't give you a job. The prices and quality of food is much better at Cozy Diner than Denny's. For $6.99 you get soup and salad, choice of potato or veggies, including baked potato, 2 pieces of Broasted chicken, and garlic bread or corn bread. Denny's can't touch that. P.S. I'm glad that the Cozy Diner only hires experienced wait staff. Classic Diner food. read more

I eat here every Thursday morning at 7:45. I am truly a regular customer here at this establishment. Granted, the breakfast menu is what I'm most familiar with, but I have had lunch and dinner here on a number of occasions. First of all, it's a diner. I don't expect gourmet cuisine when I eat here. I do expect my bacon to be crispy, my toast to not be burned, and my scrambled eggs to not be runny. Cozy Diner gets an A+ for always managing to get these 3 things right, and if they don't they correct their mistake right away. Breakfast is good. My only complaint is what they consider "biscuits and gravy." Having lived in Virginia for 16 years, I prefer fluffy, "cat-head" sized biscuits smothered in chunky sausage gravy. Apparently "small hockey puck covered in thin white sauce" is the standard here in Chico. Or at least here at the Cozy Diner. The only other things I'm familiar with at Cozy Diner are their burgers and sandwiches. Again ... never had a complaint. They are big, filling, and reasonably priced. You won't leave this place hungry. The only nit-picky thing I have about this restaurant is that all of a sudden, out of the blue some of my favorite servers were wearing tennis elbow braces in odd places or large band-aids. "What's that all about?" I thought. Well, it seems that all of a sudden, management laid down the law that their servers had to cover their tattoos. Why? They might be considered "offensive" to customers. Oh wow ... are some of the staff sporting skinhead tats? Satanic symbols? Shoot ... are they sporting religious ink that might offend non-religious customers? I suppose there's a slight chance that a flower or a shamrock or a bird might be considered offensive to some, but really people. This is 21st century California. Most of the folks I know sport ink. I almost bought the staff some band-aids that had snake-covered skulls drawn on them to cover their offensive flora and fauna, but I try to choose my battles wisely and I didn't want to get them in trouble. I respect the right of any business owner to set policies regarding their employee's attire. I just don't particularly like it when the policy is made after the employee is hired. Good thing I like their marble rye toast so much. read more

Not very good food! I ordered a bacon cheese burger and Caesar salad. The bacon was thick and good but very salty. The burger came with no toasted bun and no condiments on the bun. The burger was also extremely salty and overcooked Then the fail of fails. The salad was disgusting! Not a hint of blue cheese. It tasted like nothing but sour cream. Horrible! read more

Good American comfort food! Lots to offer, service was good. Had the Meat Loaf, with pie for desert.

Just came from cozy dinner. I hadn't been there in awhile so I thought I'd go there instead of Denny's. It was the worst breakfast I have ever had . The Bisquets and gravy were cold and the bisquets were hard. The hashbrowns were luke warm and hard, it was like eating tooth picks. I pushed my plate away with only a couple of bites and went to the cash register,the waitress never asked how it was and I didn't offer. I'll be a silent customer and never go back there again. So I left and went to Denny's. read more

This diner was far worse than any other diner we have eaten at. The owner flat out stated that customer service was not a priority there. My husband brought to the waitress attention that a fly was stuck in our ice cube in the water. She said that was nasty. They tried to tell us that it landed in it but that isn't possible because it was frozen in it. It obviously happened in the ice machine. Then they argued about it and got the manager involved. He basically accused my 53 year old husband of lying. He's a respectable business owner and had no business to be doing that for a cheap meal that was already less than quality food. The food is always cold, dirty silverware and you can't ever get a cup of coffee and expect a refill. One of the waitresses wears a cast on her hand to keep her excema from flaking off in customers food. It's dirty and unsanitary. One of the waitresses is usually to hung over to keep up with orders so you are better off getting your own. They smoke just outside the door and don't wash their hands when they return. So if you like fly water this might be your new favorite place. Rude rude rude. We will never be back. Hello IHop! read more

I've been to Cozy in Paradise and it's pretty good but I took my girlfriend to the one here in Chico and it sucked! Her soup was luke warm and the turkey was clearly microwaved (Hot/Cold). read more

Absolutely horrible food!! I had the beer battered fish with mashed potatoes, garlic bread, soup and apple pie. The fish crust was soggy and the fish had no flavor. The mashed potatoes tasted awful couldn't even eat it. My minestrone soup was like warm and the vegetables were over cooked. Very disappointed in the pie. Best part of this meal was the garlic bread. read more

dont get the philly cheese steak not alot of stuffing im still hungry but food is very good

I used to eat at Cozy Diner occasionally. It was not great but not bad. Standard diner food, if you stick with breakfast and sandwiches it was pretty good. I stopped going after the first of the year. That's when they began charging a fee for paying with a card. This normally wouldn't bother me, a lot of businesses do this, but it was the way that they did it. The management posted signs claiming that the extra charge was not really an "extra" charge. They claim that the price listed in the menu is a discount price for cash paying customers and that if you choose to pay another way that you are choosing to reject the discount. WTF? The menu price is "the" price, not a discount. If you charge more than menu price that is an additional fee. This is really insulting to the intelligence if their customers. Stop being dishonest and admit that you're raising prices on customers who pay with cards. read more

I was hesitant, but found the quality of the offerings at the Cozy Diner to be quite good. The servers were prompt, friendly and accommodating. They have a a very large menu and serve breakfast all day. I had a Reuben that was as good as I have had anywhere and the price was right. read more

My wife and two young boys experienced very poor service from our waitress and were verbally assaulted by the manager. The waitress served cold food and forgot other items so we asked her to warm up the food please. She muttered under her breath loud enough for ya to hear, "Of course it is!" When she returned I asked her if that was directed to us and she looked like she embarrassed and stumbled out a poor excuse. At this moment, the floor manager approached dripping sweat from his head all over our table and food and accused us of hassling "his" waitress. I told him she was responding and answering questions just fine and that he could leave. He continued to be disrespectful infringement of my family and I told him to go wipe his sweaty face (because now I was just irritated with both of them being so unprofessional). He replies, "I'll wipe my face with you!" Then he goes to his manager and tells him that I used profanity when no customers heard this because I never did. Needless to say, this man should be fired and the company should issue us an apology. Please if you continue eating here you report any discourteous or disrespectful attitudes. We don't deserve this kind of treatment as families spending our hard earned money!! read more

I have always loved Cozy's broasted chicken dinner, especially on Monday nights when it is buy one get one free, but not tonight, first I was told that since I was getting it to go I could not get baked potato, soup and salad, as I always get, I could only have mashed potatoes and cole slaw, then she said I could get soup instead of the cole slaw. What about the soup and salad, we don't do that on orders to go anymore". Then I never got the cole slaw, she gave us the wrong drinks, no butter with the bread, and the mashed potatoes were ok, but the gravy was blech! While waiting for my order, watched several other to go orders that had baked potato in them! I will probably come back to Cozy again some day, but it will be a while and I guess I will not take it to go, because you get ripped off. I should get the same food, whether I eat it there or take it home. read more

We were helped right away, food came out fast with a plate full. Great service and homey vibe, loved it.

One of the worst restaurants in Chico. The mashed potatoes and gravy tasted like they were mad from a box....everything was so bland! I don't recommend this place to anyone read more

We love taking the kids here for a quick and easy meal when we just don't want to cook. Their pancakes are yummy and their non-breakfast stuff is not terrible either. Typical diner food but super cheap. We've never spent more than $30 for a family of 4 and we almost always have leftovers. It is a good atmosphere for people-watching and they always have some sort of sport on TV. All around pretty good place. read more

Very impressed, my coffee cup was never empty, food was hot and and on point. The only bad item was my fries (cold and seemed old) every thing else was on point and I will be coming back for sure.. Great job Cozy Staff!! read more