Santiago did a great job installing our Dish Network. He is very professional and reliable. He…read moredoes the job and does not cut corners Thank You, Mike . Poway

From the owner: At PACHECO Communications,Inc., we know what our customers value, because it is important to us…read moretoo. That’s why we follow the Golden Rule, treating our customers and their homes with the same respect that we expect from anyone who services our own homes. We come prepared for any task at hand and strive to get in and out of your home quickly and professionally. If we don’t have a part or equipment you and your family desires, one of our other team members will be there within minutes to help finish the job at hand. We strive to satisfy all your whole-home entertainment needs. PACHECO Communications,Inc. strives to provide fast and efficient service while installing or updating your Security Camera, TV, Internet and Wireless Services. We provide the same level service to our loyal customers as we would to our family and friends in hopes of providing outstanding customer service, everyday.

First off, Steve is just a really nice guy you can welcome into your home. Arrives on time, knows…read morewhat he's doing, and charges a fair price to do it. He is precise and detail oriented. And he cleans up and removes any trash. I had him out once to install a 65" tv and at a later date to install a sound bar. Very happy with all his work. You will be too.

Just had Steve come out again to mount my new 77" LG OLED G6 TV, and of course he did a fabulous…read morejob! We also moved my old TV into the guest room, and he helped mount that one too, including concealing the wires inside the wall. He did a great job making sure I was happy with the placement of both TVs. He also made sure everything was working properly and helped me get everything set up with my soundbar and Fire Stick. One thing I really appreciate is how careful and respectful he is of my home. He took off his outdoor shoes and changed into clean indoor ones, vacuumed up any dust, and was very precise with all his measurements. We actually ended up not using the bracket that came with my new TV and went with a low-profile bracket he had instead. This helped us avoid having to remove anything behind the wall, and honestly, I like this bracket even better! I'm really happy with the excellent customer service, reasonable prices, and how everything turned out. I absolutely love my new TV! My original review was from 2020, so it's great to see that Steve is still doing such amazing work and that his business is doing well. Highly recommend!

The manager, Ray, is extremely helpful and I noticed the other employees come to him frequently…read morewith questions and for advice. Very friendly store, and employee seem very knowlegeable.

Scumbag store. Salespeople lie. We asked for their best plan given x y z…read more She tells us a plan. Behind her is a poster with a LOWER plan. Well, what about that one we ask? She says, oh you could do that. Bye Att For good Finally

Always the best, shows up on time, does what they say their going to do. Customer service is…read moreexcellent. Any questions regarding your satellite service this is the place to go. RV, BOAT, or the home, they have the answers for you. No other reason to shop anywhere else.

From the owner: With access to thousands of titles at home or on the go, DIRECTV offers you more of what you want -…read moreeverywhere, every day. Order the #1 satellite TV service in the country - and get the best channels for the best price. Find a DIRECTV Dealer and order DIRECTV today!

I have used HD Hookups for 10 years now bc they are the best in the business with any AV/TV needs…read moreyou have for installation and repairs. They are so friendly, professional and do the best work! Thank you Doug and Paulo for always accommodating my urgent service requests!

A+ experience. Super responsive, excellent service, and they did a great job. I highly recommend HD…read moreHookups!

I understand that call centers are closed and that people are working from home…read more From home means they are on a secure network. I just called customer service. I couldn't hear the woman because Of al of the background noise. I asked her. She said the call centers are closed and that she was working from home. She was definitely not at home. She was in public. On public WiFi. I'm not comfortable with my account information, address and automatic payment information being accessed on an unsecured network.

One star rating for inability to cancel service online and pushy agent on the phone trying hard to…read moresell you more services. Definitely not coming back!

This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

I contacted Empire Satellites to get Starlink installed. I live in Riverside, CA and they were able…read moreto service my request. Chris did an amazing job. He was friendly, fast and very professional. I live in a two-story home and Chris was up on the roof no problem and had my Starlink installed super fast. He also helped me with the setup process so I could connect my devices. I highly recommend Empire Satellites. Chris was great and the price is a great value for the service Empire Satellites provide.

Practically everything in the follow up response by the owner is a blatant lie, further proving my…read morepoint that the guy has no integrity. 1. Original quote given did not specify a "covered cable" install. I would have declined right then and there. My router is located inside a room with no exterior walls. 2. I never "insisted" on using the mount that I bought. If it was indeed not suitable (which of course was not the case), it should have been explained exactly why. All this particular mount needed was a small block of 2x4 behind it, to clear the edge of tile roof. But Chris was too lazy and rushed to think it through. Instead, he claimed that it needed "an extension" (nope, it didn't), and proceeded to butcher my brand new fascia by driving six (!) lag bolts through the mount at haphazard angles. When I re-mounted the dish properly myself a few days later, I was appalled at the damage that was inflicted. 3. He is obviously not used to his customers checking the quality of his installs. He came up with "oh, it's not finished yet" line only after I showed him the photo of the shoddy work he has done, got up the ladder myself, and demonstrated how wobbly the mount still was. Before then, he kept insisting that the mount was installed perfectly. 4. Before he left, he did offer to install his "professional" mount for $100. It was NOT free of charge, as he claims. This sleazy used car salesman's last ditch upsell was the final straw for me. That's when I knew I had to post my review. I have nothing more to say - it is up to the reader to decide who is telling the truth. If you still decide to hire Empire Satellites to work on your home, be prepared to live with the consequences.

With this letter, I would hereby like to compliment, "Renato from COX COMMUNICATIONS RAMONA," For…read moreexcellent service! He provided me with incredible service today. Renato had great communication skills, and a ready smile that made my experience even better than I expected. If you chose this service you will be more than pleased! Hence, his professionalism and enthusiasm exceeded my expectations. This type of professionalism and commitment to the highest level of customer's satisfaction has to be acknowledged. Having in mind such a pleasant experience with him, it would be my pleasure to continue doing business with this service in the following years to come. You can be assured of another thing, that I will not hesitate to bring future customers to you. Sincerely, Roxy Fiehler

Customer service is just not there. People on the phone are just horrible. They act as if you…read morewere inconveniencing them by calling. There was a huge fire in our neighborhood and many neighbors lost their homes. They couldn't be bothered to give information on restoring internet service after a week for people to be able to keep their families abroad informed on their condition. Service has still not properly fixed. There is a cable going from our place to the street on top of the burned surface NOT inside conduit.

Excellent reliability, and support! These guys are great. We're so lucky to have a land-based…read morebroadband company here in San Diego North County. Moreover, one that delivers broadband to places that no one else will.

I will add that as soon as I became aware of the previously past due amount, I immediately paid it,…read moreonce someone finally gave me the details that allowed me to do so. It's great to hear that they "reached out" to apologize. Unfortunately, they didn't leave any message so there's no way for me to have known. It seems like now it's on me that they didn't hear back. Once again, it looks like my bad here.