I have used this facility for years and even though I moved I will stop by when in the area. I saw…read moreJames and asked for some help with my cell. Great guy and ver professional and knowledgeable and answered a lot of my questions. I highly recommend this store. Keep up the work.

Helped me remove my SIM tray that was giving me a hassle! Super nice gent didn't charge me a thing.read more

Brought my phone in. Only place open at the time.... mistake on my side!…read more He originally told us he had a new screen for the phone, well he didn't and we had to spend $200 for a really good high quality one.... Days later I could barely use my phone. It was super dark. Couldn't see when outside. My phone would jump from screen to screen.... Brought back in and didn't have a new screen in stock so had to wait... ok no prob. Was supposed to call. Never did! Walked in and he "hopefully fixed" it now.., guess we'll see. Very frustrating situation though. I'll go elsewhere next time Also... he fixed my son's phone and now to turn off the phone button or turn it higher won't work. He wouldn't fix it. Thanks. Very disappointed

I brought an iPhone 11 back then I say a somewhat good screen still was kinda lagged to the touch…read moreafter being said best quality. The phone turns off randomly at full charge which didn't before even with a broken screen "before the repair" backglass had glue sticking out terrible job. I wouldn't recommend this place at all. Due to another fact a ps5 was taken in for a hdmi port replacement which gave us an estimated absurd amount of between $130-170 payed extra which led up to $205 with taxes to get it so call refurbished. Which mean thoroughly cleaned and replacement of thermo paste. Got it back dusty. The fan was filled with debre. And I don't think the put in a new thermo paste because the ps5 heat up above 70 degrees instead of 60 and under if a new thermo paste was added. Poor service after all since I payed $205 just for a single hdmi port to be replaced

Great service No time wasted…read moreFairly priced He repairs all iphoned And he buys old Ones

This place helped me twice and both times they have been awesome…read more I was in an urgency to restart a 2017 IPhone for legal reasons, with a dead battery, broken screen...I wasn't sure the phone was actually still functional (it had been run over by a truck). The repair person (I do not know his name) didn't make me any promises. He simply said that he'll try to see if it starts and go from there. I agreed to pay some $$ for a diagnosis even though it wasn't requested when I dropped the phone. I told the repair man to charge me for a broken screen anyways if the phone was still useable. 2 hours after dropping the phone, I received a text saying that my old phone was ready, it has full access and charges well. I paid $55 for the (super fast) service. Competent, efficient and friendly staff.

Always the absolute best service. The human touch is always…read morethere. The techs really know what they are talking about and, after nearly a decade of using their services, I just do whatever they tell me to do. I have only had to take something back once. And when I did, it turned out that it wasn't their fault, but was from faulty parts. They never said any form of "it isn't our fault". They just fixed it and apologized for the inconvenience. Also, the owners actually give a dam* about their customers.

Shout out to Oriana for putting a new battery and screen protector on my phone! She was very…read morefriendly, quick, and the parts and labor were fair priced. I'll definitely be coming back for future repairs and accessories. They have a good selection of electronics too on deals too

Melissa is outstanding. I work with her for almost the last year and she's wonderful. Very helpful…read moreand fine ways to make you feel comfortable welcome and very knowledgeable. I would promote her. She's very very good thank sincerely your 10 year customer.442-404-9055

Came here to see how I can cancel my line, but keep the remaining lines on the account active. The…read moregirl was absolutely no help. She couldn't provide any guidance other than call customer service. You would think they have some kind of training, but pretty useless to come to the store.

My first time visiting this location, and I stopped by to upgrade my phone. I was immediately…read morehelped by a very nice gentleman who made the entire process easy and stress-free. He was knowledgeable, patient, and explained everything clearly. I upgraded my iPhone and got a package deal that included a case and screen protector. He did a great job installing the screen protector and helped me transfer all my data from my old phone to the new one. Overall, a great experience with excellent customer service.

In December, I went into this store because Verizon was offering a buyout deal -- they were…read moresupposed to buy out what I still owed on my phone and let me choose a new model. I was told it would be paid off. It was not. Now I have a bill this month for $700 and some odd dollars to pay it off. While I was there, they also told me I needed an upgrade for my 5G network and offered me a new box. I agreed to the upgrade. They told me I didn't need to fill out anything and that I did not need to turn in the old box. When I later called 611 to confirm everything, I found out the store had set my account up completely wrong. They had it charging me for two 5G boxes (so I was being billed twice), and I was also being charged to pay off my phone -- even though I was promised it would be paid off under the buyout. This store was extremely unprofessional and clearly didn't know what they were doing. They royally messed up my account and it took me a full week to get everything cleared up with Verizon (611). Verizon has now told me that going forward the only store I should use is the Verizon-owned store by Olive Garden in Carlsbad, and that it's the only legitimate Verizon store in the area. I strongly suggest avoiding third-party stores after what I went through

TL;DR: Daniel is a great computer tech and a really nice, helpful and knowledgeable guy :)…read more I brought my PC in after the motherboard shorted out on me. I was originally going to go the RMA route with Costco where I got the PC bundle from originally, as it was still under warranty. But Costco insisted they reserve the right to unilaterally delete all the data on my PC during the free fix. And backing up the data myself at that point would mean voiding my warranty with Costco Daniel was really helpful with explaining the list of options I could go down -- whether it was just for him to backup my data in a way to retain my Costco warranty and then have Costco fix the motherboard for free -- or have Daniel do a semi-rebuild of my PC, replacing the motherboard with something that isn't just going to crap out in another year or two like the first one. I went with the latter, and I'm glad I did. And Daniel was way quicker with the turnaround than I expected, got me my PC back in a week, just before they closed for the weekend. I also got a free month of their tech support service with the purchase. Great shop, would recommend! (assuming my PC holds up for years to come, which I feel very confident it will)

I brought my old computer in to Laptops Plus to have all the data moved to my new computer…read more There were a number of serious issues between getting the data from the old computer software into the newer applications of my new computer. The fix turned out to be very complex and was a lot longer than anticipated. Daniel , who helped me,stuck with the job until it was done. The job probably took twice the time but Laptops Plus did not ask more money from me. The fix was perfect , and I am so grateful to Daniel Defnitely five star work.

I went in to get my iPhone front screen fixed close to their closing time, and they were super…read morequick, helpful, and personable. I've been there before, and will continue to go back!

This place is fast professional and the best price in town the customer service is the reason I…read morecome back!!! I keep coming back all thanks to Denise!!! Thank you!!!