I recently used them to replace an iphone battery. They were quick in their service and did a competent job. However, they ripped me off. They charged $129.99+tax for replacing it with a non-Apple battery while (i found out later) Apple only charged $99.99 Apple also provides 1 year warranty vs the shop's 30 days. The 'new' battery while performs better than my old one, it's not quite up to my expectations as one charge is good for around 12 hours (on energy saving mode). One more thing, when checked out, they solicited tips for their work which I turned down but nonetheless left a bad taste in my mouth. read more

Always the absolute best service. The human touch is always there. The techs really know what they are talking about and, after nearly a decade of using their services, I just do whatever they tell me to do. I have only had to take something back once. And when I did, it turned out that it wasn't their fault, but was from faulty parts. They never said any form of "it isn't our fault". They just fixed it and apologized for the inconvenience. Also, the owners actually give a dam* about their customers. read more

Reasonable price to replace my Apple iPhone SE. Turn around time was decent as well, - I believe it was 30-45 minutes; but, I picked it up on the next day. read more

So happy with the great service and assistance I received at Repair Lounge. All my concerns were addressed, and quickly. I highly recommend them and I'm sleeping better at night! What else could anyone want. Thank You so much!! read more

Very friendly customer service and great prices. Would definitely recommend coming here for any computer or phone issues read more

Repair Lounge - Mobile Phone Repair Near Me - San Marcos, California

Fixed 2 phone screens 3 times. That is terrible math but unfortunately true. Wonderful job, fantastic friendly service. But I hope I don't have to see them for a while, haha read more

The best service in all of San Diego! Honest, caring, fast and best prices! Any phone or computer repair? Take it there.

Fair prices and quick service. They have upgraded my laptop and repaired my phone. Service with a smile. I don't trust Yelp and never post on Yelp. However, I believe more people should know about Repair Lounge! read more

I learned about the repair lounge from a friend. Erin came highly recommended as an owner who cares about each and every customer needs. I dropped my tablet and broke my screen. The staff was very friendly and answered my questions. Fortunately, I would not need it for a few days, so I dropped it off and it was ready when I returned to pick it up. I am vey pleased with the top notch service and repair of my tablet. I even decided to purchase a case for my phone while there. I highly recommend Repair Lounge and have been referring it to others. 5 to this business. Keep doing what you do best Totally happy customer, JSamuels read more

Aaron, Oriana, and Courtney know what they are doing at a level equal to none when it comes to servicing our Apple products. They have always gone "the extra mile" when addressing our needs (I.e., finding a 2nd source for my wife's iPhone chip for the haptic 'ringer!') Their price points are fair and competitive in the marketplace! Most importantly, they are great people to do business with! read more

Went in for a Lenovo Thinkpad with a battery charging issue. Thought they fixed it, but it started acting up again so I brought it back. Note they had to send it out for repair and it took over a month to diagnose. Aaron was knowledgeable and fair. They weren't able to fix my issue and didn't charge me, they even refunded me what I originally paid the first time. Not their fault - more of a Lenovo problem, but Lenovo wasn't helpful at all. I did call around and what Repair Lounge tried to do to fix the charging issue and what they said would fix it (get a new motherboard) was confirmed by other tech. Repair Lounge is super busy all the time. I had to call each time for an update and sometimes the update would be, nothing was done yet. Courtney was nice and always called back as promised. Other than that, I would recommend them. They seem to do a lot of iphone and phone screen repairs. read more

I have had several needs for fixings this year with my phone, computer and recently my iPad went dark and needed attention, Oriana immediately took of care of it, within an hour it was working again , she replaced the LCD. Oriana is always so nice, friendly and efficient we are so grateful she is there read more

Went in today with a phone that wouldnt start. The gentleman that help me only took 5 minutes, but fixed my phone! He was kind, pleasant, and very helpful, informative and professional. Definately will be bringing our buisness here again. Thank you so much, thought it was going to be an ordeal and instead you made it a relief. Really appreciated that. read more

Love repair lounge. Very quick and efficient service. Great pricing as well for various repairs. Been using them now since they opened in San Marcos mainly to replace cracked screens on my kids devices. Super friendly staff and highly recommend. read more

They are so honest and helpful at Repair Lounge! Always giving an assessment ahead of time to set expectations if the fix is worth it or not. Would definitely recommend them! read more

Great service! Quick and reasonably priced! I've taken 2 phones for repair and will definitely go back if needed.

So family friends of mine and I have came here for small to heavy sized repairs in the past. I visited in the past, mainly to get my charging port cleaned out due to lint buildup, and every time I came in, there was always two men or so here that would do it with no hesitation and would do it free of charge since the "labor" wasn't much at all. Today, at around 12:05-12:15 PM, I came in and this time, was greeted by a woman instead (didn't get her name). I told her about lint buildup and that my phone wasn't charging with certain chargers. Instead, she decided to test out my phone's charging power and she said herself "so the charger snapped in place, but from my end, it's a low charge." She then goes on to say that most phones with this issue is due to the charging port wearing out and instead said I should stick to using my phone as is until I need to repair and swap out my whole charging port, which will cost me $150 (her quoted price). I was a bit taken back by her input, since as someone who owned several devices in my time, I have NEVER ever needed to replace a whole charging port on my phone. In fact, I've never even needed to replace my phone screen on any of the devices I've owned in the past. So the way she discussed the situation to me, sounded like a salesperson at a car dealership, made it seem like as if I know nothing about how car sales and the process works, except with phones. Her input basically insinuated that I either don't take care of my device like many others, or I aggressively jab my charger into the port and "you'll eventually need to replace it." I ended up asking if she could still take out the lint that was in the charging port of my phone (since I'm fully aware of when there IS some affecting my charging), and she said she could but it would've been $25 for the service. I don't think it's fair to charge so much, when previous members would charge close to or nothing, for a simple cleaning that took them less than 10 seconds. I understand there's normal charge for labor, but the most she would've needed to do is use a singular tool and pull out the lint, as I've observed from the past in this very shop. Let's not act like inflation is affecting our limbs now at this point, price increases on everything else is already bad enough as is. The most helpful parts of this conversation was when she recommended to not do anything that I would be charged for at the moment or to switch to using my phone's wireless charging feature instead. I will say, her attitude was great. She wasn't mean, she wasn't specifically rude at all, but she definitely was making certain assumptions about me as a phone user, instead of taking my word on something that could've be taken care of in less time that this interaction took. For any that visit in the future, use some caution when accepting their inputs on your experiences/situations. read more

I love this place! My go to spot for anything Apple related. plus they great deals on used equipment. Thank you Oriana and crew.

They are the place to go for phone screens! Oriana fixed my phone...I thought I needed a new screen but luckily it was just the screen protector! Thank you for being so reliable! read more

Repair Lounge - IPhone - Mobile Phone Repair Near Me - San Marcos, California

Fantastic service and always reliable!! We have used Repair Lounge a number of times and are never disappointed.

This place is great. I've been in their place several times describing the tech problems w my computer, iPads, etc (but didn't have them w me). The staff is very friendly and informative about what might be the problem. Today I finally brought in my Lenovo computer to leave w them, and hoping the cost wouldn't be too much. After demonstrating the problem (that's frustrated me for a year!) she played with the server's settings and fixed the problem in one minute! Even so, I wanted to give her something ($) and asked what do I owe you but she just smiled and said "no charge, catch you next time". That's great, but feeling a bit guilty, wanted to leave this nice review for them. I'll definitely go back to them! read more

These guys are incredible, I do not know what I would do without them. They have fixed my phones, my laptops, my iPads, and even my computer, which they just fixed for me. Don't know what I would do without them. They are so awesome. read more

We had a tough one but the computer works better than it did when we dropped it off. Highly recommend. Thank you read more

Excellent customer service that treats you just like family. All the items we have brought in for repair are top notch and we've never had any issues with them. Highly recommend this place! read more

They are very helpful and do an amazing job. I took my iPad that was run over and thought it was a goner. They were able to fix it and saved me hundreds of dollars! read more

Very helpful staff. I got my phone repaired in less than an hour. I highly recommend!

Everything, Oriana knew what repair was needed and found they had the part in stock all over the phone. She estimated about an hour to fix it. She called my wife's phone in 30 mins when it was. My phone is a Samsung Note 9, which works excellent now, even though it's something of a dinosaur. read more

My husband and I would go to Repair Lounge as soon as we have a problem with our devices, Oriana is always there to help us, she is incredibly helpful and so NICE!!! And never charged for small repairs!! So last week when I knew we need new batteries for the iPhone, immediately we went there and also picked up other items we need I rather spend the money here since they have been soooo generous and supportI've. This is our place to go for anything to do with devices! THANK YOU Oriana for always being thereto take care of us ! read more

Oriana was able to recover the data and replace the failed harddrive from my desktop computer. I dropped it off Saturday morning and it was ready by early Monday. read more

Expertly fixed my ipad screen. And very fast. I got it same day. Very happy with Repair Lounge.

Great job. Repair came in under quote. Able to do same day. Will return for any future repairs.

The team here is always so great and helpful. I dropped my phone and needed a new screen. They were able to do it same day and I only needed to wait 30 minutes or so. read more

Every time we visit (I have teenage daughters it is more often than I would like) they are available, polite, transparent and capable. Repair costs are broken down and clear. Work is done fast and they update you. They also guarantee their work so you can go back if needed at no extra cost, I've only had to do that once. Much much better and cost effective than the Apple Store read more

Excellent store and super helpful store clerks. I have had ipads, iphones and computers fixed and built at Repair Lounge. The repairs I was in for were done quickly and at a reasonable price. Since they are a local business in San Marcos CA it is quite easy to walk in and get the help you need. Highly recommended. read more

If I could give 0 stars I would. I got my screen replaced less than 24 hours ago, and it cracked while in my purse, didn't hit it, drop it or anything. I spent $200 to be given a cheap screen. I called the manager and he showed 0 empathy, regardless of how much I paid or that I just left the shop. Extremely unprofessional and he said he can give me a deal for $99, which is the normal price for a screen replacement. He said I have a "warranty" that doesn't cover cracked screens, make that make sense. Don't go here, it's cheap material for an unreasonable price. I was better off buying a new iPhone. read more

Every employee was very polite, helpful and informative. Work was done quickly and on time. So far no further problems.

I've been here a few times now for various issues. They're always extremely helpful and their service is super quick and reliable.

Erin, is phenomenally helpful. Repair lounge is what the value of integrity truly means. I will continue to be coming here for any future repairs. read more

had 2 repairs done in a short time. Reasonable prices, quick turnaround on repair. friendly and knowledgeable. Our phone had battery issues, it was diagnosed and resolved in a matter of a couple of days. Thank you for the repair. read more

Brought in an iPad with a stuck power button., went over the action plan and had it repaired same day.