This particular Costco is the Bomb Diggity!!! The service is OUTSTANDING, the store is very clean and laid out well. Unfortunately, everything is in bulk so for one person it's a lot. But that's what it's there for. Bulk. They have an excellent variety of meats. The packaging of the chicken is very convenient for individual uses. It was a brilliant idea. I also have to comment on the bacon wrapped steaks in the frozen foods. These cooked on a grill are very easy and extremely yummy! Can't go wrong with meat covered in bacon. One of my favorite things is the free samples. I have been known to walk around 3 or 4 times to fill up on the goodies. Yes, Sam's has them to, but I feel that the quality of food and product is much better. I guess it's kind of like comparing Wal Mart to Target. Everyone has a favorite. It does get busy occasionally, but what good store doesn't? And now for the other good part: the liquor store next door. Need I say more? Wine tastings, vodka tastings and tequila tastings to help loosen you up while shopping. read more

So, after almost a year of paying $111 per month for my two prescriptions, Costco LOWERED the price to $104, and it has been the same for the last two months, so it appears to be permanent. It is very nice in these days of rising gas and food prices to see something buck the trend and actually get cheaper. Costco, I appreciate it. read more

Well this is costco, and every costco works the same, can't complain about anything Here. Just show up, buy the big pack of toilet paper, $5 chicken, and grab a polish dog for a 1.50 on your way out. You're good. Repeat every so often read more

I frequent this location for groceries. The shopping experience is nice. I like the bulk options for stuff. The only negative thing is the staff. I absolutely hate checking out at this location. The people working the lines are rude and inconsiderate. They never crack a smile, and toss your items into a box like trash. It's not like we're spending pennies, so I guess I expect a little more? read more

Great! I go to Costco about twice a month. The Costco's of Texas don't beat the Costo's of the West Coast but hey, that's okay! I think there are some items for your money you would be better off buying at Wal Mart (a lot of the big name brand stuff) but here is a list of stuff I buy regularly that is worth the price of membership: --toilet paper. I get Charmin double rolls. Best price out there. --cat litter. You can get a 40LB bucket for like $10 and it's high quality --tampons. Hello only $12 for a massive box of Playtex (almost 90 tampons in each box!) you cannot beat this anywhere --fish and chicken: I buy the tortilla encrusted tilapia (yum!) and the Tyson breaded chicken breast. Worth every penny --the wine selection is fabulous and great prices --hummus is awesome --you MUST buy their fish. Great prices for fresh (most of it is previously frozen which is typical). Certain days of the week you can get scallops and mussels. --ground beef is really good pricing. I buy 93% lean for $7 for several pounds --pasta sauce: Costco sells this really good tomato sauce in packs of 3 called Simply Natural tomato and basil. It has no sugar! Really good for you and tastes great! --also Rummo's pasta is awesome!! --edamame is pretty cool though they constantly get in different brands so once and awhile it can be hit or miss --BLUEBERRIES. Wow, you can get a huge box of them for like $5-6. No grocery store touches their price on blueberries for the quantity. --okay the best part in grocery: Cheesecake Factory cheesecake slices. It is about $15 for the box but you get 12 slices so not too shabby when you break it down. Really, really good. The electronics can have some good stuff but is lacking overall. I really enjoy their prices on their DVD box sets. They used to have an excellent book section with great titles and awesome prices but recently they have shrunk it down in size. Clothing can be hit or miss. I have found some good prices on some stuff but again it is not consistent. Customer service is pleasant, nothing to write home to mama about but I have never had a negative experience. All in all a great value and great place to shop. read more

This Costco has a nice friendly atmosphere. I prefer Sams Club, but the fat free milk and the Cape Cod potato chips, draw me to this Costco.

My family loves Costco. I don't like consuming any more preservatives, chemicals, processed food, or pesticide coated produce than I absolutely have to. Costco has a great selection of healthy, organic, and kosher foods. My shopping list: Sabra hummus (the best hummus known to man in my opinion), Naked juice, multi-grain wraps, bin of spring salad ($4 for a vat of organic salad that lasts weeks!!!), cheese, Kashi crackers, organic spinach and mozzarella filled ravioli, and chicken. Yum. Yum. Yum. Top quality foods for a very low price. What's not to like? They also have a wonderful watch and jewelry collection that can fit any budget or occasion. If you are thinking about buying a car, check to see if Costco offers a discount on the model you want! My friend got a nice discount on her new Mercedes Benz. Cons: THIS COSTCO HAS A SERIOUS CAPACITY PROBLEM. I can't stand coming here on the weekends. It's packed with families that bring their often misbehaving, cart crashing, and squealing children. Their pharmacy has never figured out how to correctly bill my insurance company. I have given up on their pharmacy. read more

I had a great experience with the tire department here. I pulled in looking for Nitrogen for my tires. Within three second one the reps acknowledged me, asked me to pull around closer, topped off all my tires and thanked for coming to them. I never even exited the vehicle and they didn't ask a dime from me to fill my tires. I will definitely be going back when it's time to replace them. read more

In response to smug commentary containing the narrow focus of large quantities of Costco, I'd like to say: 1. Costco sells more wine than anybody else in the USA, but it's one bottle at a time. No bulk purchasing. 2. Costco sells tires. And unless you call 4 or 5 bulk, no bulk purchasing. 3. Costco prescription prices are far lower on many items than all other pharmacies in town. Even cheaper at 90/100. Still, that's not bulk to me. 4. to 1000's. Eyeglasses, photo finishing, cameras, computers, printers, jewelry, TVs, speakers, safes, refrigerators, washers & dryers, pots & pans, glass sets, blenders, bowls, serving pieces, space heaters, bathroom items, flooring, light fixtures, fans, furniture, bicycles, books, ladders, shelving units, shirts, pants, flower arrangements, gift cards, discount cards, etc., etc. All of which is marketed and sold in a comfortable setting that should appeal to almost anyone. If you open your eyes and look around the store, you can see that around half of the floor space is dedicated to single unit or standard set sales. The checkout lines may sometimes look long, but they move twice as fast as your average grocery lines partly due to the fast moving checkers and also due to the size of what is in the baskets. Will you spend more? Probably, but who makes that decision? And if you do happen to make bulk purchases of perishables, why not share some with friends/neighbors, maybe even start a co op plan if you can't freeze the extra? Put all this with great pricing and caring employees giving the greatest customer service and you just want to counter some of the narrow minded commentary. And yes, I do own stock in the company, and that has been another great buy. I do have a gripe. The change to a Pepsi monopoly on the food area soda fountain. That's just not right. read more

This update is for the Pharmacy....it is getting 5 stars from me mainly because, as a person without prescription insurance, price is very, very important to me. Recently I have had to take more prescriptions than ever in my life and after calling HEB, Target, CVS, Walgreens and (God Help Me) Walmart, Costco was, by far, the most reasonable....beating the other places significantly ($15 at Costco, $30-$50 every where else). Costco also offers a prescription program for those of us without coverage, which lowers the cost even more. The discrepancy in prices really brings to light what a scam prescriptions in this country are (my Niacin story is ridiculous!) My only complaint is one of the techs isn't the most helpful or friendly person around....just try to avoid her, everyone else has been very very helpful. The pharmacist listened patiently when I was voicing concerns about the amount of medication I suddenly had to take and saved me about $200 (another part of the Niacin story!) If you don't have prescription coverage...do yourself a huge favour and make a few calls....Costco really was the most reasonable....and if you find something cheaper, please please let me know! read more

Y'all might be starting to see a pattern with the reviews here... This place rocks. The prices are great and the selection of items is awesome. If you don't like the selection what a couple weeks and there will usually be something there you like. They have a diverse beer and wine section and there are usually local beer options as well. We shop here a lot, but In my household, it's just me and my wife. We pay $100/year for the Executive Card which gives you 2% back. Last year we got a Costco check for $280. Money in the bank! If you have kids, you'll probably make even more than that. We get free roadside assistance with our Ameriprise Car insurance with the Exec Card as well. We've save a ton on the car insurance when we switched from Progressive. read more

It is only fitting that my first Yelp review would be for Costco. Back in the late 80's, at the age of 9 or so, I would go to Price Club with my mom in Phoenix. Price Club subsequently merged with Costco and here we are. The business model is the same, with the almost absurdly generous return policy. (You would not believe how many of my dad's recliners my mom returned after his bulky body broke them because he spent hours upon hours in them, watching all the old war flicks and John Wayne (or Charles Bronson, or Clint Eastwood) flicks he could get his hands on, over, and over, and over.) I mean, she would return them a year later and get a full refund. Madness! Now I'm what they call a grown-up and I have finally begun to establish my own relationship with the place. To be honest, I really have no business shopping there. Well, that's not entirely true. But it's like, as a one-person household--two if you count the roommate, I reckon--there are many deals I just cannot take advantage of because the quantities/capacities are beyond reason, even for the family of five kids I grew up in. I mean, really. When I was in 4th grade, I sampled the vienna sausages there and told my mom I liked them. She bought a case so that they could go in my lunches. Wouldn't you know it, one day two I realized they were completely disgusting and, for the following week, tried to pawn them off on poor Nick T., gullible little guy that he was. Even he didn't get suckered in. Today I took advantage of their generous return policy myself, but I feel like my complaint was legitimate and, as expected, they gave me a complete refund, even though the item was "Non-saleable," or so it was labeled. See, when I got the bamboo cutting boards home, I realized they had a very pungent, almost noxious, varnish on them that I did not believe would be healthy to consume. And the very helpful woman at the customer service desk didn't try to debate the issue in the slightest. But, really, the reason I'm even writing a review (not that there aren't other really great reasons), is because I am just beside myself about how amazingly cheap one of my medications is. So it's a bit of an involved story, but I'll try to cut to the chase. I do not have prescription insurance, and I was no longer eligible for a patient assistance program through the drug manufacturer. Lamictal is a medication that, for my dosage, is typically about $500/month. So I braced myself for the price and the register wasn't displaying the price yet. I was getting more and more anxious by the millisecond. So I asked the pharmacy employee how much it was. His response: "Twenty-three (blahdy blah -- I can't remember)." Ok, so my brain is a little slow. I almost had a heart attack, picturing it at the $23XX.00 amount for a moment. Well, as it turns out, a generic had come available. And LUCKY ME! So, out of curiosity, I decided to shop the medication at a couple of other pharmacies and was floored at the price difference. The following month, when the cost of the medication went down by another three dollars, I decided it price it at the five pharmacies that I thought most everyday Austinites would go to, including places I myself don't ever shop at. So, I called HEB, Walmart, CVS, Walgreens and Target. I then made a little Excel spreadsheet about it because I was so appalled and gave it to my doctor. The results? Well, first, let me be clear. The medication I priced was the cheapest form of Lamotrigine (generic Lamictal) available for 200 mg tablets, qty. 60. CVS was actually the cheapest, at $230.99, while HEB was the most expensive at $288.65. "WHAT?!" you exclaim, with your eyes literally popping out of your head? Yes, you read that right. CVS's price was 1030.64% higher than Costco for the same medication, while HEB was 1312.87% higher. My doctor called that theft, and I have to agree. Want to hear something even crazier? When I went back to pick up my new refill today, the cost of the medication had got down another $3. In the last 3 months that I've been filling this prescription there, my Costco membership fee has paid for itself over 12 times just with the savings on that one medication. And if a Costco isn't conveniently located and you're able to order your medication enough in advance, they can ship it to you for free. Now, this makes it sound like I'm a shill for Costco, but I assure you I am not. I am just someone who is overcome with gratitude for the ethical stance of the Costco pharmacy appears to be, at least in relation to this medication. I can also tell you I would be in deep, deep trouble, economically, if I paid the prices for the medication that the five other stores were charging. Really, though, my message is to shop your meds and don't trust that any one store is going to give you a fair price. Costco happens to work for me. Meds aside, I do appreciate the very friendly and helpful staff, and the post-shopping hot dog and soda for less than $1.75 read more

This Costco is very bright, clean, spacious, and overall a pretty good one compared to the ones I've been too. There's even a liquor store right next to it that has samples all the time of new stuff. They sell their liquor in bulk so if you ever need some Deep Eddy....they got you covered. But the main store has so many fresh market items. Steak, chicken, shrimp, lobster, fish, and crab! Veggies are pretty fresh as well! They have your everyday house items to clothes, to even pharmaceutical needs! Right now their flu shot is $19.99 but if you have an insurance that will cover it....that $19.99 will be nada. Go check them out! read more

Edit: They got better with their produce. It's not all mealy apples now. It's still not, in my mind, as good as the Costco experience up in Seattle. But it's alright. I wish they didn't put Christmas shit up in September... But for the most part they fixed the produce issues. Sad I didn't write a review until now. Been going to this Costco for 5 years, and been a lifelong customer going back to their roots in Seattle. I have fond memories of getting my first Costco card -- like I do my drivers license. I go to Costco for the quality, and that includes quality of service from the staff. This location has gone down hill in the last year. The staff are downright rude at time and the service is poor. Example: when boxing my stuff on my last visit, the young checkout assistant put a box of heavy items on a pallet of nectarines. Turned them all to juice. When I got home I found mold on the snap peas I got, and that the ice cream sandwiches I had purchased had been thawed to puddles and then refrozen. This was just the last time I was there. The last 3 times I've gone have all been unpleasant due to staff being rude or careless, or things like the apples being disgustingly mealy. I love Costco, gives me pain to write a bad review, but for the first time in 20+ years I'm going to let my membership expire. This store needs to step it up, treat frozen / refrigerated products better, and get their staff on board with the quality of service their customers have grown to expect from the brand. read more

Once again the FOOD COURT staff (and food) was incredibly fast, efficient and friendly ! Tim and his crew (Tavaras, Sonny and the others that I cant quite remember their names - (45 ish kind white lady with blond hair, 30ish pretty spanish lady). All staff and food were awesome so I am a repeat customer. The crowds are always there but they work fast to get everyone fed quickly! I have overhead some people raise their voices whining / complaining about their pizza isnt "perfect" and/or the food isnt good enough. Are you whiney people kidding me ? WHERE can you get a full pizza for 10 bucks? hot dog / coke for 1.50? HUGE salad with chicken strips for $4? The staff work at light speed and the food is always fresh and yet people STILL complain? Sounds like the new generation of people that complain about Everything as that is what is NORMAL of the younger generation I guess? If you notice that most of the staff that work at Costco are older people (not in 20's / 30's) and they have a GREAT work ethic, because their moral fiber is from a different generation. Perhaps all the whiners/complainers of the Food Court should take a step back and go work food service for at least 5 years....and THEN you can complain (since you have DONE that same work for awhile....like I have for 15 years.) read more

It's an ok Costco, as Costcos go, but I really wish the food court would stop giving my pizza away to someone else. Twice now this has happened. Since I order two pizzas, the one they don't accidentally give away sits and gets cold while they start a new one to replace my missing one. And my frozen stuff melts... read more

My only complaint is that there isn't one closer-by. I've got a Sam's club but it just ain't the same!

One thing that has always drawn me to Costco (Price Club) has been the service. I will have to say the service, or should I say attitude I get from the William Cannon store has been sub-par in my experience,for that I take away 2 stars. The Arboretum Costco has a much better atmosphere regarding employee attitude, therefore they would get 4 stars. I also take away one star for not being more competitive in the electronics section. read more

The Tire Sales seems to have a real problem in the south Austin location. Slow service and bad attitude. I came as soon as the gate opened and still had to wait an hour and a half to get my tires rotated. Costco is great, but the Tire service sucks. read more

I decided to check out Costco because all my friends love this place. Found fantastic deals but the big difference from other warehouse store is that Costco has top quality products. Getting the best for less than regular is very cool! read more

I have no shame. I LOVE Costco. My only complaint is that I always find something to spend lots of $$ on (which is probably my own fault but I prefer blaming others). This place has just about everything for low prices. I do a lot of my grocery shopping here because the prices are so good. My favorite deals are organic chicken breasts, nuts, cheeses, wine & produce. All of the prices are low- you just have to find a place to store your extras! They also have a great selection of appliances, plants, medicine... basically anything you may need for your home. This location doesn't have gas which is the only real downside. The store is conveniently located next to Whole Foods. I think it's totally worth a membership here especially if you enjoy entertaining or if you're buying for a large family. read more

Organic Beef? Check. Organic chicken? Check. Organic Coffee? Check. Recycled paper products? Check. Environmentally safe cleaning products? Check again. You get the idea. Plus, they treat their employees right and it shows. I could live here. I tried to get locked in one night, but they caught me over by the wine. read more

I want to be fair to the entire store, my review is based on the pharmacy only. I went in about 15 minutes before close and tried to ask questions about my meds. The tech was very pushy and rude, he only said I would have to come back later that all the machines were shut down for the night. I simply told him where he could stick it and walked away. read more

Costco is awesome! They always have really good deals on great products. All of their generic Kirkland brand products that we have tried to date have also all been great. The place is also very clean and well organized. They also have a very large and delicious pizza. And their checkout lines even when long go by very fast. read more

Talk about discrimination. The staff was ridiculously rude and unhelpful and the sample servers refused to feed our opening minds willing to purchase new product to our household read more

Staff can make or break a business. Most Costco stores seem to have very friendly, "go out of their way to help" sort of employees... So I'm not sure what keeps those employees away from the South Austin Costco. The South Austin Costco has some good employees, but it also seems to have quite a few that just don't care. Seems odd that this store in particular isn't as friendly. read more

Tire Center Review I cannot say enough good things about my tire services here. Always always always purchase your tires through Costco. I come regularly for the free rotation and balance. Even on a busy day, I never wait for more than 75 minutes. I've come by on a whim to get pressure put in my tires and they do a curbside service. What really set them at top notch was that I have Costco warranty on all my tires. However I was in another state where there were no Costco and got a flat. I got the hole plugged up at a small tire shop for $5 and immediately came to Costco when I got home. The worker informed me that when I took my tire to another shop, I voided my warranty. I was disappointed because I didn't have any other option, but I also understood. He said he would see what he could do and was very kind and helpful. He called me an hour later after my rotation and balance and inspection of my tire and said that they gave me a "one time pass" and replaced the tire for free and I only paid approximately $30 for labor. I was so so grateful. Costco tires has a customer for life with me. read more

Love this place. I come here at least once a week. The quality of their meats and produce can't be beat. Try the bake at home pizza they make, it's awesome! read more

I receive ad emails from Costco and saw some things I wanted. Particularly an RV Mat 6x9. I thought it would be a great cushion in my workshop. I got to Costco and couldn't find it. I asked a floor worker who said "It was probably for last weeks ad that ended yesterday". I answered No, it's in a current ad. She then said "it was probably just for online". I said No, it said warehouse only. Then she said they must be out of it since she didn't remember seeing it. She asked another floor person who said all the same things. I said "instead of guessing, perhaps you could look it up". Said she didn't see it but would look. Send another person to look. The other person caught up with me and had a mask on that only covered half her mouth so she could breath out of the side. I asked her to please put on her mask and went to talk to a supervisor. Supervisor summoned to look for the item. Person had a mask well below his nostrils. I pointed out that it didn't do any good to only have his mouth covered. The item was finally located but labeled as a carpet with no price tag or id. Not at all an RV mat. Will be a very long time before I go to Costco again. HEB curbside is looking pretty good now. read more

I am going to start off with saying this review is specifically for the TIRE SHOP, not for the warehouse part which I have had zero issues with in the 5 years I have been a member. Recently I was at the tireshop looking to purchase T rated Michelin Hydroedge tires for a Volvo S40 which comes with V rated tires. I only did this after a lot of investigation online on which tires would provide me with the best value, and safety/performance. Keep in mind the hydroedges are not cheap tires by any means selling for around $150 each for 16 inch tires. I went in where I was told it would be no issue buying those tires and putting them on my car, the service person even told me he had tires that were 2 speed grades below the factory installed tires on his car! I then went back 2 days later to purchase them, when I was told that they would not sell or install them on my car because it isn't safe. After looking online the only thing that isn't safe is if I was driving my car beyond the limits of the tires (120 mph which is increadably illegal). I just happened to be at the north Austin area later that day, whose tireshop was willing to sell/install these tires on my car. because of the poor customer service, lack of clear policy postings and inconstant customer service training I will refuse to buy tires from Costco in the future. My business is going to Discount Tire. read more

As our economy crumbles under the wake of massive federal spending and the unbridled sprint to a socialist economy, I find solace in the Costco food counter. Lunch for $1.50. Yep, a coke and a large hot dog for $1.50. Actually $1.62 with tax. Impossible to beat. I bet you didn't know that it has been the same price since 1985....pretty impressive cost control and truly an honest value in a sea of overpriced lunches in every direction. The thing that I like most about an entire lunch for $1.62 is that it justifies my overspending at Uchi......and that is truly the best part of my $1.62 lunch: the visions of Shag rolls and foie konsai. read more

First time in here today and I was pretty impressed. I went looking for some healthy alternatives to the snacks we sell at work (chips, candy, etc.). What I found was a pretty good selection of protein bars, energy bars, shakes, drinks, pretty much everything I was looking for. They were priced well for resale, and I think our customers will enjoy the selection I will be able to keep on hand for them now! read more

Always great deals and easy returns! Staff is willing to help you out at any department. Always a smile when you walk out the door.

Save a ton of money shopping here and your not getting shafted on quality. 24 organic eggs for 5.99...12 @ HEB are 4.99, 'nuff said.

I've been a Costco member for awhile now and always enjoy my visits, except on weekends and Fridays, when the store can get insanely crowded. I like to buy my produce in bulk here, as well as the occasional electronics purchase (though most of the time they can be bought cheaper online). What stands out for me at Costco though is the return and extended warranty policy on most items. The one thing however that this location is missing, which the north one has, is a gas station! If this location had a gas station, I'd give it 5 stars! read more

I love Costco. Great return policy, amazing prices. And their goods are really high quality.

It is a little further...but I drive to this location for my bulk shopping. It is newer than the other Austin location and a little more mellow. Great for bulk items like paper products, bottled water, etc. This location would be near perfect if it had a gas station also. I am surprised that a new location would not put in the Costco gas station. read more

Aside from the whole bulk food thing, I love their little food court! We go very often for their frozen yogurts with chocolate syrup and almonds (Yummmmmmm!!) and the enormous pizza is not only delicious but so reasonably priced! Can feed the whole family dinner and dessert for right around $15. ;-) read more

If I become a hipster you have to take me out like a zombie. But also if I become an average family at Costco.

On their fresh baked pizzas alone Costco get's five stars. I tell people this all the time and they think that I am absolutely crazy, Costco has one of the best pizzas in Austin. For the price and the size it is unbeatable. read more