OMG - Cosmic Solar is the Real Deal! So much so that if there were a way I could award 7-stars on this review, I would award it. That is because from the first phone call and meeting with Ken Davami to the point of installation (with CJ & Hector) and final details (with Javier), the entire team that makes up the Cosmic Solar family.....performed FLAWLESSLY.
In early April my wife and I watched in horror a news report which announced that SDG&E would be increasing rates by a crazy amount in 2024 and again in 2025. At this point we had already seen our rates increase from an average $180.00 per month to over $400.00. This news report also announced that effective April 15th, 2023 net metering 2.0 would expire and net metering 3.0 would begin. In a panicked state the following morning I began researching, calling and scheduling interviews with various solar companies.
After interviewing the 4th solar company and based on the great reviews I read, I called Cosmic Solar and scheduled an interview with Ken Davami who works as their Senior Solar Energy Consultant. During Ken's presentation, My wife and I could sense that Cosmic Solar was a "super star" company that was superior to all the other solar companies we interviewed. Within the span of 45 minutes Ken delivered a professional, no pressure and no-nonsense presentation that helped us go from knowing very little about the complex world of solar energy, to knowing everything we needed to know in our quest of making a well-informed decision.
After signing the contract with Cosmic Solar, I called and spoke to Ashley Alvarado (their Administrative Solar Specialist) more times than I care to admit with countless questions at each step of the way. During each call, Ashley who seemingly knows everything about the solar process....happily and patiently answered every question I had regarding my paperwork that had to be submitted to my HOA, questions I had about paperwork that had to submitted to SDG&E, as well as, many other questions.
At a certain point I also spoke to Pey Shadzi who works as the Cosmic Solar Operations manager and solar panel design specialist. He helped refine the panel design and layout to fully maximize solar production based on how the sun hit our home over the course the day.
On the day of installation, I was introduced to Hector and CJ who are two Cosmic Solar installers. Over the course of two days, both Hector and CJ showed up 5 minutes early and professionally and efficiently worked through two hot days to install the solar panels within the timeframe that had been predicted. Along the way, both communicated exceptionally well with what the plan was for each day and where they were in the installation process. And as if there were not enough.....just yesterday, Cosmic Solar sent out their master technician (a gentleman named Javier Ortega) to perform the final electrical details. In addition to connecting all the wires between SDG&E meters, RMA & the Enphase inverter, Javier stayed two additional hours to be on-hand for the final inspection conducted by the city/county inspector that day. Wow!!!!!
At this point, I think it is important to note, that during the period of April, 2023 through July (like me) most San Diego homeowners realized that with electricity rates set to increase and with net-metering 2.0 set to expire....NOW was the time to act and act fast. So, at the time we selected Cosmic Solar, consumer demand for solar energy had already sky-rocketed to a point where solar companies were under tremendous stress and immense pressure.
After serving 30 years in the Marine Corps during stressful and challenging times, I have learned the best measure organizational excellence is by how well teams, players and companies operate under stress and extreme pressure. Without being overly dramatic, I can honestly say that based on how well, smooth and efficient Cosmic Solar operated under the intense pressure created by overwhelming demand, they have proven to be among the elite level solar companies in all of California. It is a company that promises what it will do.....and does what it promises.
From the first phone call to the final inspection, what impressed us most was the extraordinary pride, passion and genuine joy displayed by each and every member of this family-owned company. In a day and age when companies place more emphasis on numbers and production, it is refreshing to find an awesome company that values superior customer service & prides itself more on building personal relationships than maximizing profit margins. As such, my wife and I feel supremely blessed to have called, interviewed & hired Cosmic Solar.
Now, if we can only convince our San Diego Padres to spend their next spring training watching Cosmic Solar in action maybe they could learn a thing or two about the power of teamwork & go win a championship read more