Review Update: After my initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs. read more

Made an appointment with Matt to have someone come out and give us an estimate for roof replacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you... read more

Sunline Energy - Solar Installation Near Me - San Diego, California

Sunline was exceptional in every category and I provide my highest recommendation to anyone needing solar repairs and installation. Marcos, who represented Sunline, was courteous and respectful, and very professional. He was able to trouble shoot my solar issue and provided a very reasonable quote. I compared with several solar companies, and Sunline was by far, the best in all categories. I especially appreciated Marcos who did everything to ensure that my problem was resolved. They are honest, knowledgeable and affordable. Sunline can't be beat. read more

Sunline were the most on-the-ball, communicative, efficient businesses I've interacted with in a long time. Their different departments work seamlessly together and the customer feels like they are being proactive and advocating for their needs. It was great to receive phone calls from the project manager with "next-step" updates as well as information which answered my questions. They were responsive, communicative, and professional. read more

Ok, I left a review a while back and I just want to follow it up with saying after the review they responded and corrected our issue in one day! So, thank you Sunline Energy for working for us! Having solar and a battery wall is GREAT! read more

Team #3 showed up on time to remove my solar. They explained everything they were going to do, worked hard and left a clean job site when they finished. Thanks Henry and Da Muy! read more

Sunline was an absolute pleasure to work with. I, like many others, was looking to take advantage of the tax credits before they expired and wanted to make sure everything went through before the end of the year. Sunline was not only competitive in pricing compared to other local installers, they were also fast, professional, and did quality work. From signing the proposal to installation of battery + additional panels to an existing system to PTO from SDG&E took exactly 2 months. Shout out to Mike P. for a smooth proposal process and to Henry and team 3 for a fantastic install experience! read more

Had the sales guy come out and give me a quote. I asked for a 2nd quote with some different installation materials, or for them to get back to me if that would not work for them and the guy just ghosted me. Sent a couple follow-up emails and heard nothing back. Real waste of my time having these guys out for a quote. read more

I'm so glad we went with Sunline for our battery Powerwall system! The entire process was seamless from start to finish. About two weeks ago, we had a power outage -- but thanks to the battery backup, everything stayed on without a hitch. Not even the AC cut off! I highly recommend taking advantage of the current incentives while they last. We qualified for a 30% federal tax credit, plus nearly $5,000 in battery rebates and an additional tax credit just for adding the battery. It's a huge savings opportunity! If you or someone you know is thinking about going solar or adding a battery, contact Chris at Sunline and tell him I referred you! Chris Brown p: (858) 529-1996 a: 7340 Trade Street, Suite H, San Diego, CA 92121 w: www.sunlineenergy.com NABCEP Photovoltaic Associate CSLB License #971708 read more

We recently purchased a new home and chose Sunline Energy to set up our solar system, relying on their expertise since we had no prior electrical history for the house. We asked them to factor in two air conditioners, an electrical vehicle charging station, and that we both work from home. Unfortunately the energy usage was underestimated. In the last six months since installation, we've spent about $3000 on additional energy due to the underestimation. While the installation itself was smooth, we ended up short on the production we actually needed. Over the past three months we've reached out multiple times through calls, emails and texts - trying to address this underestimation, but unfortunately we have not received a response. I recommended future customers insist on a conservative estimate and understand that follow up on the solar system is underwhelming. read more

Chris Brown came out to assess our property for solar and battery options. He was very knowledgeable, patient, and honest in explaining everything. With solar in such high demand due to the tax incentive deadline, it was refreshing to see Chris from Sunline Energy take the time to support the process and provide thoughtful options for us as consumers. Highly recommend. read more

Ricardo and Jerson were so helpful when our inverter stopped working. The original Solar Company who installed the system went out of business . Sunline helped us get the inverter replaced by Solar Edge and it was covered under the manufacture warranty. I paid Sunline for the installation and they were much more affordable (and helpful) than the other companies I called. Plus communication was great via text and phone! read more

From the beginning to end it was nothing short of excellent service. Working out a plan was made easy by Riley and everything from install to sticking with details after was painless. I've spoken with several solar places that all fell short and I'm glad I made the choice of going with Sunline for our needs. This is the place to call- you can just skip the others. read more

I've used Sunline twice, once for solar and again for a battery. They definitely went downhill. The solar went well and based on that I would have given them 5 stars. The battery install was a whole different experience. I signed the contract and we scheduled and they said should take one day. Great. It wasn't until the installers were there putting in the battery that I found out this was trip 1 of 3. After they left I emailed my sales contact and asked for a timeline on the rest of the steps. No response. I finally received details that step 2 involved SDGE coming out. The first time the SDGE contractor showed up, he asked where the equipment was he was supposed to install. No idea. Contractor left. I had to contact Sunline to have them bring the equipment then wait for SDGE to come again. Step 3 was to have Sunline come again and install the controller. This more or less went fine. After the battery was installed I was told it wasn't working yet but my system was displaying a bunch of information like it was. Asked why this was happening. No response. Also no response to several other communications. It's like they are allergic to responding to customers. I gave them two stars because the actual installers were nice enough and did good work. But the office staff is horrible as is communication. Will not use them again. read more

I'm updating my original review to reflect how Sunline Energy ultimately turned a very frustrating experience into a positive one. If you scroll down, you'll see the detailed original review I left after nearly two years of delays, confusion, and miscommunication around our solar installation. At the time, it truly felt like we were stuck in a never-ending cycle of setbacks--and we were beyond frustrated. But after that review was posted, the owner of Sunline personally reached out to us--and everything changed. He took the time to thoroughly explain what had caused the extensive delays: our home had an unusual commercial-grade electric panel (despite being a residential property), which caused our account to be processed by SDG&E's commercial division. That division moves much slower and was outside of Sunline's typical process. It made what should've been a straightforward install drag out far longer than anyone expected. Once the issue was identified, the owner stepped in directly, expedited the rest of the project, and covered the cost of a new panel themselves. He and the team communicated clearly, stayed on top of scheduling, and made sure the job was finally done right. The installers were more professional and respectful on their return visits--they came prepared and cleaned up properly. I truly appreciate the owner's honesty, his accountability, and the company's effort to make things right. That's what earned this 4-star update. Yes, it was a rough journey, but in the end, Sunline showed integrity and delivered. If you're reading this while shopping around for a solar company: just know that while our project had complications, Sunline stood behind their work and didn't leave us hanging. That matters a lot--and it's why I now feel comfortable recommending them. read more

This review is for a service request I made when my Gen3 wall connector went offline. I called Sunline for assistance and they promptly sent Jerson for service. Jerson went through the entire setup and called Tesla for an active debug. We ultimately figured it out after hours of debugging. Much appreciated! read more

Sublime was prompt and scheduled the service to accommodate my availability. After many of the original installation companies in solar are no longer in business, Sunline Energy is a reliable option when service on my solar is needed. I would recommend Sunline Energy for anyone needing solar service. The pricing was competitive and they did follow up afterwards to ensure my needs were met. read more

The customer service was excellent! We are so happy to have used Sunline for our solar installation. read more

Henry and his team cranked out our entire solar system and battery installation in a day! They were a really impressive crew. Prompt and very organized throughout the process. Henry kept me informed of the install process throughout the day and made it really seamless for me which I really appreciated since I was working from home during install! We're very excited to get our system up and running. read more

My solaredge inverter broke down around two years ago and I contacted Sunline about it. It required a lot of back and forth through emails but eventually we were able to have it replaced. It is extremely important to find a solar company who honors their warranty and Sunline is one of them. I have full trust in them after this experience! read more

I observed some minor issue on the roof so had a inspection with Sunline Energy. They were professional and honest and told me no repair needed at this point. They are no like some guy who tries to earn money from you by doing unnecessary repairs. read more

I had an incredible experience with Sunline. We initially struggled to get HOA approval due to miscommunication with the management company, and since we were up against the end-of-year tax incentive deadline, we had zero room for delays. Thankfully, Sunline was incredibly reliable and professional throughout the entire process. A big shoutout to Chris Brown for helping with multiple steps, including facilitating HOA communication. Javi from the inspection team was also outstanding in getting our inspection scheduled quickly, and he went above and beyond by assisting with few other things that are not his immediate responsibility as well. Javi was kind, knowledgeable, and professional. These are the types of interactions that make me highly recommend Sunline to all my friends and family. read more

My system was installed by Sunline 8 years ago. A large electric bill caused me to check my inverters and one had a blinking light indicating a malfunction. I called Sunline to request service on March 2 and again on the 4th. No calls were returned. Went on website and requested a service. They created a ticket on the 4th and the next day they said I needed a cellular upgrade for $800 and for me to approve a repair which I did on the fifth. I heard nothing. On March 9 I emailed that I had performed a system reset on my own I got an error code that indicates the inverter was broken. No response from Sunline. With no return call,text or email two service trucks appeared three weeks later wanting to put on a cellular upgrade. In the meantime the inverter had been removed and replaced under warranty by a real solar company that provided real customer service. As a previously satisfied customer this company was a huge disappointment. read more

For what it's worth, The sales rep Chris, was knowledgeable and and straight forward. We were having problems, with our existing system as the SDG&E bills were very high. We shopped around, chose Sunline and decided to add a battery and a few more panels. Unfortunately and unknowingly our Inverter was fried, much to our chagrin. It was covered by a warranty yet it was only after I called Sunline to come out and see what was wrong that we discovered the problem. This, after we had signed the contract. We signed in September and they just finished on the sixth this January They are very nice people at Sunline but they take on too much work. This dragged on and forced us to postpone a planned vacation. I made the false assumption that this would take a month to six weeks. In closing, the work they did was clean and so far correct, but the duration was unsatisfactory and communication was very slow on their end. My advise is to get a time frame from them when it will be completed. read more

Professional service all around. Sunline did just as promised, when promised. Installation outstanding--PV 3 (team lead Henry) were terrific. Fast and efficient. read more

We had Sunline put in a small 2.8KW system, plus Tesla PowerWall, in our house in Mission Valley. Everyone at Sunline; from the sales team to the Inspections team; were truly polite, responsive, and a sincere pleasure to work with and do business with. I do also want to give a huge shout out to Sunline Instillation Team #1. Having Henry, Allen, Jamie & Nawin; all working the install, made me extremely confident that the project was going to be performed in a professional manner. They were all true craftsmen. In conclusion, a very positive experience with Sunline, throughout the process. My only lesson learned that is worth mentioning in the review: SDG&E has the vendor set up and lock your Powerwall so that it can be charged by solar only (you cannot charge off of the grid). This unfortunately will NOT allow you to charge during the super off peak rate (from midnight to 6 am) for use on a cloudy or winter day... So you could end up occasionally paying SDG&E's exorbitant rates under NEM-3. read more

Sunline Energy - The Sunline team (team-1) carefully placed the equipment, so that we could still make the best use of our wall space. - Solar Installation Near Me - San Diego, California

Solar battery installation. Professional service all around. Sunline did just as promised, when promised. Installation outstanding--PV3 (team lead Henry) were terrific. Fast and efficient. read more

Sunline recently inspected and addressed some minor issues on my roof. I was very impressed by the professionalism and honesty. They gave a fair assessment, noted a few minor items, and addressed them quickly. A few weeks later I had an unrelated issue from electrical conduit work that was done and they came right back out to help with the new/separate issue. They were again very responsive and honest and did amazing work. I'd happily recommend them to anyone looking for roof work. The work and expertise of Dan Chavez, Juan Mota, and Edwin was great!! read more

Not good at all. Told me they could get installed by the end of the year not even two weeks ago and suggested specifc financing for me to use. Their suggested financing saw a credit score for my husband that is vastly incorrect per paid credit monitoring and denied our app without even telling us creating a delay. As soon as I found out I went and found my own financing through a credit union that actually knows how to view credit and process apps and told their rep I would be using that financing. And instead of just being ok with that and allowing me to sign they shot back with more questions about the financing, and rug pulled the installed by the end of the year promise mid financing agreement not even two weeks after the initial claim where other installers are still telling me its no problem to install by the end of the year. Its been a significant time investment and headache for nothing. Then they tried to get me signed up for some janky sounding deal to still get the tax credit by having some outside company own my system for 6 years on my owned outright home due to their incapability to deliver what was promised. No thanks! Scam and absolutely do not recommend. read more

Sunline has installed a single Powewall 3 battery backup system (battery+grid switch) to my home. It has been a great experience with very competitive price compared to other service providers. In the final day, once Vista City inspection was completed, Javier made sure the powerwall was functioning as expected and made all necessary work. By the time he was done, my solar panels were charging the battery already. Much appreciated to Sunline making our home energy secure. Highly recommend them. read more

I have been impressed with Sunline Energy from start to finish. I set up an appointment for an estimate and Matthew sat down with me in June and went over all options. He was knowledgeable and listened to my concerns and questions. I signed a contract and made a deposit. Liz was the project manager who made sure everything was scheduled, including surveys installation and inspection. Liz scheduled us for installation in August but got our project going even earlier when an unexpected vacancy came up on Sunline's installation schedule. Mike was the final person who brought the project to final completion ahead of schedule. There was an unexpected glitch in the San Diego Gas & Electric (SDG&E) inspection and approval process. Mike not only got everything corrected, but he also got the final permission to operate our Solar Power System from San Diego Gas & Electric days earlier than expected! I tried to work with a different Solar Power Company before turning to Sunline. The other company quoted a higher price for fewer solar panels and warned about probable added expenses once the project was in progress. I signed a contract, put down a deposit, and then that company stopped answering my emails, texts, and phone calls. I fired them and got my deposit back. That was a blessing in disguise. Sunline installed more solar panels for a significantly lower price than quoted by the other company. Sunline always answered all my communications quickly. There were no unexpected expenses. The price quoted stayed the same from start to finish. I am incredibly pleased with Sunline Energy. read more

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Sunline did a great job installing our solar and wall batteries in such a timely manner with exceptional professionalism. Manny, Eddie, Da, and Matt were an extremely efficient, nice, and accommodating team. To highlight this, they even took on an additional project that would have otherwise cost us more time and money than if we had gone with someone else. I feel confident in how bulletproof the setup is, and I know that if there were any issues with anything that they would resolve it without hesitation. For anyone considering getting away from the grid, this is who you want to do the job! read more

After seeing my electric bill continue to skyrocket year after year I knew I had to go solar. I got 5 quotes from different companies (all which had the best reviews) and decided on Sunline. Their prices were fair and they offered a variety of great product options. Something that really made Sunline stand out is they have their own mobile app. Every time the project reached a major milestone I received a notification on my phone. Now that my installation is up and running I can view my energy production within the app as well. My favorite part of the app is that I can easily refer my friends for a nice cash bonus. I've already sent Sunline a few referrals and I'm able to track each referral. The app is a game changer. In the end along with our ground mounted solar system we ended up purchasing 2 Enphase IQ Batteries. I'm really happy that we did so we're now further insulated from SDG&E's outrageous rate hikes. The installation was painless and everything exceeded our expectations. Shortly after the installation we received permission to operate from SDG&E and could start producing and storing our own power. Sunline really lived up to the hype and I can't say enough about this company! read more

Not happy with my project with Sunline . I had them do my whole house re-roof and install solar. On the solar aspect the project design, installation went smoothly. Installation was quick and it took the team 2 days to install 21 panels. They moved fast for permits and did a great solar design better than some other companies I got quotes from. Roofing portion took about three weeks. Workmanship was sub par on my roofing portion of my work. The attention to detail was lacking especially on corners, mortar application (splattered mortar on walls), valleys that were crooked etc. The workers stained the walls pretty much around the entire house while they worked and most of the walls needed repainting and touch up. They also chose to use standard gray color for mortar, which did not match the roof tile color or what I had before. They also re-installed chipped and old discolored tiles on the roof even though they had plenty left over tiles from where the solar would go. It should have been common sense to get rid of old and damaged tiles. Sunline did want to fix the issues and they mentioned they can re-do the corners without any problem and they would re-apply mortar and paint the stains. I waited almost a month for the issues to get addressed due to scheduling and other delays. The fix for the messy corners was to grind them down, not re-do them so thats about as much as they are willing to fix their mistake. During this time my Solar panels were installed and I received permission to operate from the utility, but the company would not enable solar until the final payment was made. They kept sending out final payment notices even though roof work was not yet completed. There looked to be a general lack of communication between their roof , accounting and solar department. I had to reach out couple times to get them to enable solar while I was waiting for issues to get addressed. Overall based on my experience I would not be recommending them. At the end of the day my old roof from appearances looked better than it does now, so if you are looking for an attention to detail I would stay away. read more

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Very professional. Project in progress with them but so far I am happy with effort. Giving em 5 star but 1/2 star deduct for when I had to pursue project update status. Quality and cleanliness of crew is great read more

I had an outstanding experience with Sunline for our solar installation! From start to finish, the entire process was smooth, professional, and stress-free. read more

I had a home battery backup added to my home which already had a solar install by Sunline Energy. I was really pleased with Sunline's help with navigating the San Diego Community Power Battery Rebate program. They were very knowledgeable and moved quickly on tight timelines. Both the installation team and the project managers were great. They do great quality work and were respectful of my time and most importantly my home. The reason I chose Sunline was my good experience with the solar install and they were great for the addition of the battery. I highly recommend the team! read more

Sunline Energy did an excellent job guiding me through selecting and installing solar for my home. Amber is the best sales representative, she is quick to respond and will always find the answers to your questions! I also used Sunline to replace the shingle roof prior to the solar installation and Erin and Sarah were great to work with to line up all projects around our schedule. I would 100% use Sunline Energy again and highly recommend them for roofing and solar work! read more

We reached out to Sunline for solar panels and battery installation after months of searching for a reputable solar company. Their service exceeded all expectations and it was exceptionally easy to plan our solar project with them. The installation team (Henry, Pedro, and Geraldo) were punctual, courteous, professional and completed our project in a timely manner. If you are looking to have solar installed this is the company you will want to use! read more

This company is top notch. Very, professional, knowledgeable and courteous. Chris from sales was knowledgeable, not pushy. I highly recommend doing your own research and interview several companies. I was happy with the installation led by Manny and his team. 3 days to install 23 panels and 4 battery packs (20 kWh). Another team came back out for a few hours to install heat detector in garage near batteries (for code). Final inspection and approval was about 2 weeks after through the County. Finally Javier activated and answered any questions. The Enphase app is really easy to use to track your usage and monitor and system issues (Enphase is the battery manufacturer). I used Panasonic panels. read more