GR8 Energy is one of the best installers in Southern California. If you were shopping for an excellent solar installer, this is one of the best you could ever find. If you seek solar installation, I advise you to make an appointment with GR8 Energy and have them visit your property. Ross Flocker is an exception to the system and provides precisely what's needed. Look at his plan and know it's the best one, no matter what you hear from anyone else. Ross is a family man with an excellent reputation among his peers and workers. You can't do any better than that! When you can put your children through college, you're doing better than many people, and Ross is one of those people. I will say ever since I was in first grade. I have always wanted to be an electrical engineer, so I admire those who are. My personal business is investment in the US stock market, some ups and some downs. (Rewritten 06/21/2023) read more

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Just like many others, I have called and emailed for service and I can not receive a call back. Stay away from this company. There are so many other solar companies that will provide service. This is NOT one of them. Fail! I wished I never did business with them. All solar systems will require service from time to time. Pick a company that actually gets good reviews for service. Not Gr8 energy. read more

Great company if you need installation of a new system. No response if you need service. I've sent multiple emails. I've called and left a message with a person who took my contact information, and said she would inform Ross. I have not received a response. Just look at other reviewer comments on this site. It's obvious he doesn't care. Avoid this company! There are so many solar companies out there to choose from, why go with a company that won't support their customers after the sale. read more

Had multiple issues with the install. First the ballasts they used weren't approved by the inspector, which delayed the process and caused additional thousands of dollars to be added to the cost. Then there were some issues with getting the inspection approval. Then issues with the PTO. Then issues with the voltage of the system which caused more delays and more thousands of dollars. This all took almost 2 years and about $6k additional to the project. Then after a few months of the system mostly working, it has stopped responding and generating, and I haven't been able to reach anyone at GR8 energy for over a month. This has caused the system to be a huge time and money sink without generating nearly enough in terms of energy bills to offset the cost. read more

While I did have a bad experience with GR8 Energy previously regarding help with an enphase gateway, I found out that this was due to the company going out of business for a time due to the challenging political climate solar installers and homeowners have found themselves in. After posting my initial review, the owner did reach out to me and help direct me on how to get help, which in my case was simply utilizing the warranty through Enphase. Further more, I have recently used GR8 Energy to install a home battery system for emergency backup power and as a way to minimize my electric bill. GR8 Energy thoroughly answered all my questions and helped build a system which matched my needs and expectations within a budget that I was comfortable with. Installation and detail to work went seamlessly and the work crew were polite, respectful, and ensured that I understood how to use the Enphase App to manage my battery system. To conclude, I was very pleased with the sales and installation experience, and have been so far pleased with the new home battery back up system. I will also add that aside from the one issue with the gateway connection from over a year ago, I have had no issues with my solar panels or inverters for over 4 years now. read more

I believe this company is no longer in business because I received an email from them in late 2024 stating that they were no longer doing business. I am a present/past customer of theirs. Hope I'm wrong but I don't think so based on recent reviews also stating issues with getting follow up support for previous systems they installed. read more

I'll just start by saying that Earl Kapule, GR8 Energy's sales person, is awesome at explaining everything there is to explain about solar. The process of purchasing and everything that goes along with that was an easy experience. The problems that I've experienced have come after the fact. I'll start with the latest and work my way back. For months now, I have received a message indicating that the Envoy is not reporting. The app provides you with a step by step on how to resolve this. I followed the exact steps, yet it did not solve the problem. I called their office and was able to get someone to check things out. This was the week prior to Thanksgiving. He mentioned that another app was needed that only employees had to sync the Envoy to my wifi. Still nothing. He mentioned that the antenna on the Envoy might not be working. He called the office and mentioned that someone would contact me on Thursday of that week. He said that he would come back as well. I don't remember his name, but I have his phone number. I texted and called him, but no return call or text. I've called and left several messages on the company voicemail. I guess no one picks up. I thought that maybe it was because of the Thanksgiving holiday, but I've called since then and I get the same voicemail message. I've sent emails and nothing. I also sent a text message to Earl Kapule, the sales person, to see if he could help me reach someone that can help. I still have not heard from anyone. So I mentioned that this was the latest of events. Here is the other item. GR8 Energy offers a referral program. If I refer someone, and they purchase, you get a monetary compensation. After the great customer service that Earl Kapule demonstrated, I was more than happy to refer my friends who were seeking solar panels. The first referral that went through was not a problem. I was compensated soon after my friend had solar panels installed. The second one was the problem. Again, my friend had his solar panels installed. The app where you have to submit the refer had a pending payment for the longest time. I felt bad that I had to keep reaching out to Earl about this. It got to the point where he just paid me out of his own pocket and that he would get reimbursed from GR8 Energy. It took over 6 months before I given the referral compensation. I've had other friends inquire about getting solar. They have asked for information through GR8 Energy. I don't feel right about recommending GR8 Energy. It's not because of Earl. Like I said, he was awesome. I would give him 5 stars here. But the customer service is horrible. read more

Had a simple miscommunication issue but all settled. I fully support and recommend Ross and his company.

What a great company to work with! I looked for a solar company through yelp and got a few calls and quotes. I went with this company because I felt comfortable talking with Ross and the price I was given was fair and within the range of the others. After talking to Ross, he sent one of his colleagues right away, Hebert, to check out the property and do some measurements. He also came by to visit and checked out the property at a later time. He answered all of our questions whenever we came up with it, no matter the time of day (I texted after their hours). I think it is very important to feel at ease when dealing with businesses and we were. They took care of everything paperwork related through emails (signing, etc...) they scheduled our RMA with SDGE and the minute sdge was done, Hebert and his team were here the very next day! They are very courteous and knocked on the door when they got here and when they were leaving. They cleaned up after themselves and again, the professionalism was there! Oh! And they painted all the conduit to match our house color as well... which turned out nicely. Now, we are just awaiting for the final inspection from sdge and off or on the grid we go! Also, just waiting on the email for the app for us to download and monitor our usage but they said it'd be a couple days... almost to the finish line!! So far, I've recommended them to a couple of friends. Solid company, honest, local family business. Thanks Hebert, Grace and Ross! One bonus is that we had an old solar for the pool we used to have and they took that down and also got rid of it for us! Thank you! read more

GR8 Energy - Our roof! - Solar Installation Near Me - Vista, California

We've been calling for weeks to get an update on a part that their team ordered to get our solar up and running again. No one has called us back with an update. All we're asking at this point is for communication. They had replaced our battery which caused a part to blow, which has left us with no functional panels since mid- April. read more

My husband and I have been calling everyday for the past 4 business day to get a call back. We have left multiple URGENT message and NO ONE is calling us back. We are loosing production everyday our call does not get returned. We purchased our Solar 6 years from GR8 Energy and since then we have gone through 3 inverters. Currently our inverter is loosing power and we need to have an installer come out and asses the situation....the problem is NO ONE IS CALLING US BACK!! They are a great company when your spending $ but once it's in and you need help....buyer beware! read more

My first year on Solar and SDG&E just sent ME a check! I posted last September, 2017 right after my new Solar system was installed. My "True Up" bill from SDG&E just came and after 1 year of use (October 2018) they paid me $100. So no monthly SDG&E bill anymore and my usage from SDG&E was less than I actually produced! If you need advice on Solar and how I figured out my usage just message me. I am happy to pass on my knowledge. I am NOT a solar salesperson. I work in Real Estate so helping home owners is just what I do. My system is pictured below. For those interested in a quote from my installation company contact is Ross Fockler @ GR8 Energy 760-421-6371. That's his cell. Tell him Shawn Green sent you. He is a very nice, honest guy. The crew is clean and does excellent, quick work. Plus the Gov't is still giving you a 30% rebate. read more

I wanted to write an update. I heard from the owner later the same day I posted this review. He was sincerely apologetic that the issue was unresolved and started to research the odd issues with our system. And I have have been getting updates on a regular basis. As I mentioned in my original review, I believe GR8 Energy was a good company. My issue just slipped through the cracks. I have full confidence that our production issues will be resolved. I've changed my review to reflect where we are at now, and will keep this review updated as things progress. read more

One of the solar panels stopped working last week reducing output by -7%. Are the solar panels still under warranty after 4 years? 5/7/20 Update: A technician was sent to assess. They ordered some parts. Parts arrived in a week and another technician installed the part. And the panel is working again. Thank you GR8! read more

Great service. Ross is very professional. Good quality panels offered with great warranties. I love how these guys are smaller and local with great reviews. read more

I was in the market for a solar system and I took the time to meet with 8 vendors. I used Yelp to find most of them and after talking to all of them, I decided to use GR8. Ross took the time to explain various options and we went back and forth via emails and texts and then we made a decision on a system that met all my needs. There were many moving pieces due to my 100 A service. One of the most important decision was to come up with a solution that is expandable (not using up the entire service panel) and trouble-free​ for years to come. This meant going with a RMA from SDG&E and installing micro-inverters​ rather than using a single phase inverter. Ross was patient and also took the time to generate multiple quotes for me. After we made the decision to go with GR8, the process was pretty straight forward. Ross and his company took care of the paperwork for Net metering application and the installation of the RMA and the permit for the solar system. Ross, Grace and the GR8 crew did the installation after the successful installation of the RMA and everything went quickly and without any issues. I couldn't be more happy with the whole process. I am pleased with my decision to go with GR8. We now have a solar system that produces energy that meets our needs and at a reasonable cost. If you are in the market for a solar system, be sure to give Ross a call. I highly recommend GR8! read more

After an exhaustive search for a company to work with, I was fortunate to find GR8 Energy to do my solar installation. Both Ross and Grace Fockler are great to work with and were pleasant and courteous in answering my questions and keeping me informed. The terrific service carried on with the installation crew including Rafael, Hebert and Omar. They had all the panels installed on the roof in one day and returned on a following day to finish the wiring, which included a panel upgrade, and system activation. I've been enjoying my own power generation now for a couple weeks and couldn't be happier. read more

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Gr8 Energy what can I say only good things, I found them on Yelp and due to the high ratings I ended up going with them. I got a total of three estimates one from Costco one from Home Depot and these guys had better ratings and best price. After they did my estimate I didn't follow through not sure why but after about a month something told me to jump on the solar train. I emailed Ross the owner from the previous email he sent me and we got the ball rolling. He gave me different options to pay for it and that was nice to have. We got financing lined up and they were ready to install I think we even jumped the gun a bit because I live in a gated community with an association and thought they were going to handle all that but when I remembered it was the sales guy from Costco that offered to deal with my association. So after they were working on the solar I asked Ross to email me the plans and just forwarded them to the association along with the signatures. One of my neighbors was mad that we didn't get the signatures before the work started but we're still trying to get used to the association BS oh well at our old place we'd just do it not bothering to ask anyone. Overall our solar system works great they turned it up before we got the ok from SDG&E we were producing power and it was going into the grid but not getting paid for it until I got the email from SDG&E with the authorization to perform. So now I don't pay a monthly power bill just pay a loan payment which is a lot less than my normal bill so it is a win win. If you haven't gone solar you need to because your power bill is only going to go higher and higher. read more

GR8 Energy - Solar Installation Near Me - Vista, California

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Casey and Grace were incredibly helpful and made sure I was comfortable with every step of the project. I shopped around a lot and did not feel like anyone other than GR8 had a fair deal. They did NOT try to upsell me, in fact they made sure I had just the right amount of panels to cover my usage with a reasonable amount of surplus for any future incremental needs. I'm super happy with the result both in terms of aesthetics and functionality. I have been blasting my A/C all summer and I'm still creating more kWh than I'm using (yay!!). Also worth mentioning: they partner with a bank that allows you to buy down the interest rate which is nice, and if you also need a new roof as part of the project, they have great partnerships there too. Go with GR8, seriously. read more

GR8 Energy - Loving my GR8 system! - Solar Installation Near Me - Vista, California

i purchased solar installation with gr8 solar company and have tried many times to get help with my solar from the company only to be told by the owner someone would come out and check it, but no one ever came out. again, contacted the owner (ross) and he apologized and would have someone contact me, and send someone out. again, no one showed up. this company is the worst for after installation help. again, i contacted ross only for him to apologize once again and said someone would contact me, which never happened! this was all during the hot summer. i hope this comment helps anyone else thinking about hiring gr8 solar, to think again! read more

GR8 Energy installed my panels 6 years ago. My electric bill says they stopped generating power. For months, I've called every number I can find and sent emails to everyone and nobody will respond. They probably went out of business for doing bad work. Don't trust them! read more

I have talked to many solar companies and Ross was the most professional and knowledgeable of anyone l have talked to so far. I had several very technical questions about specific panels, inverters and warranties, he explained everything to me in a way that was very concise, unbiased and understandable. He also took the time to explain the pros and cons of a couple options available(micro inverters vs one inverter). Thank you Ross for truly exceptional service. read more

So happy with our solar installation Omar and his team did a great job. Glad we went with this Solar Company.

Response is extremely bad once you take service from gr8 energy. I got installed panels from them more then a year back. I plan to buy electric car so asked for a quote from Ross and Grace from Gr8 energy but there was no response for months. I was not expecting that so I called them. They told me that I need to take appointment and gave me time to talk after three days. I got a call, we spoke about 5 to 6 additional panels but again no response for almost a week. I am surprised how this kind of service level is surviving in such a competitive world. Hope this helps other customers who are in process of making a decision on solar panel installation agency. By the way when Initially got the panels installed from them, the response time was really great and they also did a awesome job at first time. Not sure what happened to them now. read more

We are very pleased with everyone at GR8 Energy... we did a lot of research and met with 7 companies... Ross, owner, was great from the first meeting, and was able to give a very good comparable price for a very nice high-end product. After a lot of flipping back and forth on brands, budget, etc, and bugging Ross for about 6 or 7 different proposals, which he happily did, we decided on Panasonic 330w, are very pleased we did. These panels are really really nice. GR8 was able to jump on the project very quickly, which also involved a new roof. Ross took care of it all. It really was a breeze, and installation was very smooth and quick. The crew, Hebert, was awesome. The panels, inverter, conduit, all looks very nice, very professional, clean work. I could tell the crew really cared on making their work look as nice a possible, and Ross was always dedicated in making sure things were getting done, making sure we were happy with the roof, etc, which we are extremely pleased with (Thank you Howard and Sons, Miguel, Cesar, for the new awesome Owens Corning Roof. It looks Amazing!). We haven't received our electric bill yet, and will wait a few months to see how things go to write a follow up, but for now, all we can say is.. we love watching that electric meter go backwards! :D We highly recommend Ross and his team at GR8 Energy. Thank you ALL at GRB Energy!!.. a very happy Paul and Susan :) read more

I would recommend GR8 Energy to anyone! What service!! Every representantive of their company provided customer service at the highest level. The installers were fantastic; quick, clean, efficient, and knowledgeable. Ross was always quick to answer my questions. I did a lot of research and am so happy that I found Gr8 Energy. The best part is seeing my meter move backwards. read more

Overall, I'm happy with the installation, but I'm dissatisfied with the attention that I have gotten as a customer. My dashboard was showing zero production from the system for weeks, and they never did anything to fix it. After I got tired of waiting, I downloaded the configuration software and fixed it myself. I'm also slightly dissatisfied with the amount of energy being produced by the system. I was told my energy bill would completely disappear, but I am still seeing about $10-$20 a month in electricity costs, plus the cost of the loan payments. EDIT: Since posting this review, I have seen a profound increase in effort put forth by Ross and his team. They have resolved my issues and my system is producing more than double its previous amounts. I've been much happier with my decision, and would definitely recommend them. read more

Ross does a great job, I just had my 1 year true up with SDGE and my bill was pretty much zero. I did have Ross install 1 panel more than he recommended just to make sure I was covered. I've had NO ISSUES with anything so I cannot recommend him enough. read more

GR8 Energy - Solar Installation Near Me - Vista, California

System is working great. The smart phone monitoring app is awesome. February production was about 20% over projections (helped by a non El Nino weather month). Expecting a surplus production credit on my next DWP bill. read more

Ross and his team did exactly as promised, on-time and on-budget. He was quite helpful in adjusting the design to meet my budget and payback goals. The 4 man crew were polite, accommodating, did an expert install as well as thoroughly cleaned up my property after themselves. The inspector commented that this was a high quality installation and my wife and I are very happy with the aesthetics. I found Ross to be highly ethical and would recommend GR8 without reservation. Sam S. read more

We contacted Casey after seeing great reviews on a local website. He met with us within 24 hours of contact, gave us quotes for different options, and helped us get financing. Once we made our decision, we were set up with installation and inspections. The installers were on time, cautious, and did a great job making sure we understood what they were doing. Grace was thorough with her email updates and always answered our questions. Casey even came out to check on the system and answered some last minute questions we had once the installation was done. I also love the Solar Edge app that was included. Gives us the chance to see how much power our panels are making and see which are most effective. Overall the whole process took less than 3 weeks and we are loving our solar! read more

If you're for considering a solar system for you're home, look no further than this fine company seriously, I don't recall having a more positive buying experience! From the time we made the decision to go with GR8 Energy it was just about two weeks and SDG&E turned our system on, we're now on the grid. Couldn't be happier thank you Ross Fockler and the entire GR8 Energy install team, you just made our life and the environment much better! Ron & Judi R. Vista read more

Our project took a long time. Installed in January and not up and running until March. After posting a bad review and contacting the company by telephone, we received lots of action on our project. Within a week, our project went through inspection and some hassles with our area's inspector caused a delay. GR8 energy sent their technicians to our home to make the changes required by the inspector on multiple occasions. They came through and we are up and running. They additionally offered to cover our cost for our electric bills for the long delay in our project. We are happy with the product we received thus far. Updates through the steps of the project and questions answered are areas they could improve. We can't wait for the hot summer months and enjoy the savings on our electric bills. Thank you GR8 energy. read more

Ross and his team at GR8 Energy were a pleasure to work with. My wife and I met with several other contractors over the course of our search for the right solar company, and in the end it was a no brainer to work with GR8 Energy. Where most of the other providers seemed more interested in selling a particular product they specialized in, or pressuring us to go with a more costly overall project, Ross was straightforward with what he saw our needs were. In fact, he went out of his way to make sure that we were not going to over spend on any of the aspects of installing a solar system (in some instances without us specifically asking)! I will also say that this was a very customer oriented process that Ross and his team provided us. We were never pressured to hurry up and make any decision. We looked into several different options in terms of panel and inverter manufacturers, and he was always happy to oblige us with new cost estimates. In addition, he did not inundate my wife and I with follow up calls and emails on an hourly basis like some of the other providers we contacted. Ross and his team seemed to know that this was a major project for us, and allowed us the time we needed to make an informed and proper decision. I would recommend GR8 Energy to anyone looking for an honest, courteous, personal feel when it comes to purchasing their solar project. I would be happy to personally vouch for their service and workmanship! John in Poway read more

Having a HARD time getting our referral money back..Service to sell and install is satisfactory but the PROMISE of a referral rebate that is never issued drives my review to mediocre. read more

Just had a 10 kW ground mounted system installed. They gave a competitive quote, and did a beautiful install in rocky terrain. We had a Gr8 experience. This is my second solar system install so I'm familiar with the process. read more

GR8 Energy - 10 kW ground mount - Solar Installation Near Me - Vista, California

Ross and his team were quick to respond to customer's concerns. After I posted my comment, Ross called me right away and sent a team to looking into my compaint and solved the problem right away.Great job, GR8 Energy! read more

Our original installation about 3 years ago was great, knowledgeable staff and competitive pricing. The two star review is based on recent experience with them not cooperating with our roofer to help determine the source of a roof leak. We have been trying to work with Ross for a month to have his company remove a few panels so the roofer can find the source of the roof leak. We have left numerous phone calls, the roofer has gone out of his way to be available to come out any day/time that is convenient for GR8. With more rain coming, we need to get this resolved. Very disappointed in their lack of customer service! At this point we may have to just find a different Cooperative solar person to remove and then reinstall a few panels. read more

Gr8 energy installed a 6.4kW system of 20 lg panels on my roof in Aliso Viejo August 25th 2016. I received their quote the end of June and the Install was completed by the end of August. And in that time I got a new roof installed too. The install went smoothly and was up and working as promised. I was told to expect to produce 27.5kwh daily to produce 103% of my electric usage. here's my system https://enlighten.enphaseenergy.com/pv/public_systems/e8SG1018601/overview read more

This was one of the easiest project/major purchases I'd ever experienced. Working with Gr8 Energy is like buying car through Fleet as opposed to haggling and dealing with the sales games of the regular car sales department. I had solar installed on our house at the same time or a little after a bunch of my friends got solar for their homes (and I would've recommended Gr8 Energy to them if they lived in SoCal), and my experience was so different from theirs that they're jealous. I dealt primarily with Ross as my contact person. We first spent about 2 weeks emailing about what system I should get for my house. His opening suggestion was a smaller system than we'd wanted (I'd forgotten to tell him we want to eventually trade in our ICE cars for EVs), using a string inverter when we wanted the new-fangled microinverters (which cost more and most companies try to upsell to that right away), so I knew right off the bat that Ross was trying to figure out what we NEEDED as opposed to what he could get out of us. He priced the system reasonably, made the changes I requested (bigger panels! more panels! microinverters!), and got me the proposal back within a day. BTW, I know the website states their work hours, but I've gotten quick email responses from Ross late evenings, on weekends, early mornings. Late in the planning stage, I changed my mind and went with his original suggestion of a string inverter based on the fact that all the panels are able to fit on one plane on our roof, string inverters are more market-proven, it has a hefty warranty, it costs less, and the particular system Ross recommended gives us a designated outlet for electricity use even when The Grid goes down in a power outage (our neighborhood had a power outage during the planning stages of our solar project and my husband freaked out about his salt water tank fish dying from the pumps stopping). I told my friends about this feature, and they'd never even heard of it and now they regret some of their decisions. So Ross amended the proposal and modified our system once again, into a beefed-up version of the one he'd recommended to begin with. I felt a little sheepish about that, and he proved himself the expert, but the entire time, he was really, really nice about all my back-and-forths on decisions and didn't give me any problems nor delays whatsoever. So, 2 weeks for me to figure out what I want and commit to a proposal. Then Gr8 Energy did all the permits, got approvals from the City for the project, opened up the net metering request from SoCal Edison (SCE), all of which took maybe a few days, but less than a week. My HOA gave approval to the project based on Gr8 Energy's written plans in a week. Then Gr8 Energy immediately went to work and built and installed my system in TWO DAYS. The third day, someone from Gr8 Energy came by only to meet with the city inspector, who praised their work, signed off on it, and contacted SCE to give them the green light. It took SCE another 4 weeks to give us the permission to operate (PTO). My friends' installers took an average of 1-2 weeks for installation, they had to wait a month or more to schedule the install, after waiting a few weeks to months for the panels to arrive. AND...they paid more than I did for the same products. Whereas for me, I gave Ross my bottom line on pricing, he accepted, and all his proposals have respected that price point, with some proposals (since I made him go through so many re-do's) coming in well under the price point. That's another reason I knew I wasn't going to be ripped off, on top of the fact that all his emails were very clear, thorough, no-nonsense, patiently answering all my questions and concerns. I never felt like I was being schmoozed by a salesman. I had a friend start his solar project a month before we did, and ours was completed a month before his was. (I only gloated a little, since he was already in agony over our price difference for similar systems.) Ross's helpfulness did not end at at the completion of the solar installation. I've emailed him multiple times SINCE his job was done, for little things like, "How long is SCE going to take to give us PTO?" "Is that humming from the inverter unit normal?" "What was the performance warranty on the panels again?" "How come it's been rainy since our solar installation went up?" and he has responded to every single email with the same efficiency, patience and informative nature of his previous emails. Whenever Tesla gets their home battery released on the open market, I'm calling Gr8 Energy back. I would and have recommended Gr8 Energy to anyone and everyone. I think my coworkers have grown tired of hearing about my amazing solar project experience. If you think THIS review is long, you would hate to hear me gush in even more detail in person. read more