First time ever going to this cleaners. Spilled balsamic vinaigrette salad dressing on my shirt. I…read moreasked the person who worked there could they get it out. She said yes. A week later, I pick up my shirt and look at a new stain. The lady said the chemicals they used discolored the shirt. Not my fault. So they ruined a $90 shirt without remorse. If you want your clothes back worse than what you brought in. Take it to this cleaners. They won't disappoint.

WORST EXPERIENCE EVER!!! WOULD GIVE ZERO STARS!!! DO NOT TAKE YOUR CLOTHING HERE - WILL GET LOST…read moreAND THE STAFF WITH YOU BLAME YOU! AWFUL EXPERIENCE! They lost my husband's tuxedo jacket from our wedding and planned to wear IN a wedding this weekend. The lady working tried to blame me, never once apologized, and continued to blame me. She did nothing but "try" to call the cleaning service once (who was unavailable).

My first experience here was good, good pricing, and they can get stitching done very quickly. My…read moresecond experience was not professional or positive. When I went in with 2 dresses to get buttons replaced for both of them, the girl at the front who is very young, acted sort of clueless, and said she would have to wait till the manager gets back to see if the buttons were available. Keep in mind it's freezing cold out to commute, so I was leaving my dresses there, not sure if they'd even be able to be taken care of. She said that they would text me if they did not have the buttons. I dropped those dresses off on a Wednesday, the pick up day was assigned to be Saturday. I get a text on Saturday saying that they don't have the buttons. Waiting 3 days to notify me that they did not have the buttons, not professional or considerate to the customer's time at all. It's one thing to not have the buttons in stock and not be able to check for them / see what can be done when the customer comes in, but to make them wait until the pick up day, and only text them on the official pick up day that you do not have the buttons is actually ridiculous and unprofessional. You should at least message or call the customer to make them aware soon after they came in, a day or two after is acceptable. Don't make the customer wait until the actual pick up day, as I thought I would be getting the dresses fixed. Had I known this is going to be this unprofessional, I would've dropped my dresses off elsewhere so they would've been ready for me in time. The other employees are mostly polite enough, but I don't know the name of the very young girl who works there, she was very quiet, and not knowing how to do her job. I won't be coming back here as a result of this.

I've been bringing my clothes here for several years now - both for dry cleaning and for…read morealterations. Within the 3 years, I have had consistently excellent service! I come here so frequently that my dog actually knows the place and stops when we walk by so she can say hi and get a dog treat :) I'm really picky about my clothes so I'm always hesitant when trying a new cleaners. In fact there's several others nearby I went to first that for various reasons led me to keep looking around until I found this one! For dry cleaning I've brought in my fair share of stains on silk and other difficult fabrics and am always pleased with the end result. Also for tailoring I've had a ton of designer skirts and dresses altered from silk to wool. Just today I picked up a Canada Goose jacket that was hemmed and it turned out wonderfully! Excellent price and excellent quality!! Thank you for being my favorite neighborhood cleaner!

Went looking for it, it was extremely hard to find and turns out they are out of business . Does…read morenot exist

I was traveling ultra light during sweat-inducing humid weather in Chicago last week. And I…read moreurgently needed same day laundry service for my essentials. I had my small order in by 9 am and out before 4 pm the same day!

The staff were very friendly and our dry cleaning was returned on time. Everything was cleaned…read moreappropriately and there was no damage to any of our clothing articles.

Horrible. I've been taking my shirts here for 2 years. It was good. But recently brought in a…read morejacket for tailoring. The lady butchered it, and then proceeded to give me excuses. I will never use them again.

I needed to have 6 pieces cleaned before I left town. I have a laundry and dry cleaning company…read morecome to my building with pickup and drop off. They were down the block around the corner, so it's perfect. Remember me in case of emergencies.

Absolutely horrible experience. Brought a bridesmaids dress in, made it very clear that my feet…read morecouldn't show (barely asked for any off the bottom). She hemmed it way too short and uneven. I asked her if she could fix it and she blamed me for the dress being too tight. I called her after I came home and tried it on again to see if she could sew some of the extra fabric back on and she hung up on me. I never leave reviews but please don't go to her unless you want your garments ruined!

I reached out to Orleans Cleaners for a price quote on hem alterations for a dress. They provided…read moreme with a price range and some important caveats to consider. I appreciate your assistance.

I supplied Velcro and draw string for board short repair with specific instructions to reduce…read morelength of the string. They gave me a ticket for under $10 and couldn't do sooner then 1 week. When I came to pick up it wasn't available till the next day. Came back and they charged over $50.

I brought two fitted hats in for spot cleaning only and clearly requested dry cleaning. When I…read morepicked them up, they were completely ruined -- it looks like they were put in a washing machine. The hats are in worse condition than when I dropped them off and are now essentially unwearable. This was careless and shows a complete disregard for my instructions. I don't want a refund -- I want others to be warned. Do not bring anything of value here. I'd only trust this place with a basic white shirt or black pants. Extremely disappointed.

Service was friendly. They will y clean hats or purses…read more Maybe they can help you, but they couldn't help me.

Amazing service and such a nice owner! I had a broken zipper that they were able to fix same day. I…read morecame back and had another tear/broken zipper that he was able to fix on the spot! Great pricing and extremely quick turnaround - will definitely be back!

Shirts leave smelling worse. Do not come here. I came for the first time last week to drop off…read moreshirts and picked them up later in the week. I instantly noticed a strong smell wafting off my clothes when I picked them up. I hoped this would go away, but the smell stuck on my shirts for DAYS. They smelled not clean, but rather like they had been in someone's closet or bedroom for weeks, creating a unique must that can only be described as someone else's scent. It literally feels like I stole the shirt of a mall cologne salesman and put it on. Not a bad smell, but just a persons smell, NOT AT ALL a laundry clean smell. It smells like someone else's scent straight up. I could not even get through the day at the office without someone asking me if I bought new cologne. I smell like the owners house/cologne. Not good at all. I will be taking my business elsewhere. I have been to countless dry cleaners and have never ever in my life had them SMELL after being cleaned.

Fantastic service. Quick and easy measuring for taking in my tux. Great value too! I was an idiot…read moreand forgot to pick up my clothes the day before I was headed out of town, and they still generously came in (after they closed!) and let me pick it up. Obviously I don't expect this every time and they 100% didn't have to go out of their way to do this, but it was so kind and even when I offered extra compensation, they turned it down. 10/10 would recommend for amazing service and great price!

This place doesn't want business. The lady attending the front is always making excuses for why she…read morecan't fix this or that. For example, I dropped off a pillow that the zipper needed fixing and the guy said no problem, they'll fix it. And they did! When I came with another pillow (the same design, just its twin with the same problem), the lady said it was impossible to fix. When I said that she already fixed the twin pillow, that's when she finally accepted it. Now when I'm asking to her do some alterations on three shirts, she said she "wasn't professional enough" to accept them. She gives explanations like "too hard" or "too much work" and I'm left feeling like she just doesn't want my business. It's unfortunate since she is my neighborhood cleaners and tailor.

Beautiful job cleaning my bedspread that could only be dry cleaned. Very reasonably priced with…read morefast turnaround! Nice owner.

They had a quick turnaround, kind employees, and they did an excellent job with my clothing!read more