I needed to have 6 pieces cleaned before I left town. I have a laundry and dry cleaning company come to my building with pickup and drop off. They were down the block around the corner, so it's perfect. Remember me in case of emergencies. read more

Absolutely horrible experience. Brought a bridesmaids dress in, made it very clear that my feet couldn't show (barely asked for any off the bottom). She hemmed it way too short and uneven. I asked her if she could fix it and she blamed me for the dress being too tight. I called her after I came home and tried it on again to see if she could sew some of the extra fabric back on and she hung up on me. I never leave reviews but please don't go to her unless you want your garments ruined! read more

Wish I could give 0 starts!! Wow- the woman who works here is probably one of the rudest I've ever met! I asked her if she was going to charge me for a stain she couldn't remove and she laughed and said "yes I charge you twice". I've been to a lot of dry cleaning stores and never have they charged me for something they couldn't remove. I told her that was crazy and that I wasn't going to pay for something twice and she laughed in my face and said "We don't care" and I said "if you don't care then I won't come back here" and she just continued to laugh at me and say "we don't care" over and over again..... she 100% should not be in the customer service industry and I will never go back here!! Only go to this place if you want to be treated like dirt and laughed at for a simple question. Also in a horrible inconvenient location. Very hard to find. Will never go here again after being treated so poorly. Also WAY OVERPRICED! I've attached the picture of the stain she couldn't remove and charged me twice for..... read more

Delaware Cleaners - Stain she didnt remove and somehow managed to make it worse.... refused to take off my bill and charged me twice. $400 sweater - Dry Cleaning Near Me - Chicago, Illinois

Need to get your jeans hemmed at a place that actually puts the bottoms back on? Look no further than Delaware Cleaners, where I've been getting my jeans hemmed for years now. I usually expect to leave my jeans with them for about 10 days, but I dropped off a new pair this morning and they are going to have them ready for me by this Friday. Nice! The prices aren't exactly cheap here, but when you are paying $200 for a pair of jeans (sigh) it's worth paying for a good hemming job. I've never had anything else tailored here, besides jeans, but I'm sure they do a good job with everything else (including dry cleaning). read more

Just a hop, skip and a jump from me which is do convenient! They did a wonderful job with my husbands shirts...I dropped them off on thrursday morning and picked them up Friday evening - super fast service. We'll be going here from now on! read more

She hemmed up my jeans and got them back to me. They look professionally altered. It was pretty painless - except at the register. When she had pinned them up and I was putting my old jeans back on she told me it cost $23.50 each pair to keep the original hem. Now, look, I'm not sure what they cost at most places - I'm a guy. I buy jeans once a year. The jeans I buy usually come from Filene's Basement and are at a severely reduced price. I didn't pay all that much more per pair @ the store than what Jane was asking. I considered telling her to give the jeans back to me, but realized it was closing time, and I didn't know how many more weeks it would take me to get them somewhere else. It had already been 2 weeks since I bought them. So...I swallowed hard, said "OK", and returned with $47 a couple weeks later when I remembered to pick them up. Recognize this is in an apartment building. When you enter there is a pacing doorman that will nod approvingly to you as long as you look like you know what you're doing and proceed forward, undeterred, through the open door to receiving marked, "residents only". read more

We were sightseeing and staying in a hotel nearby and dropped off some laundry for wash and dry. Were told to pick up our clothes the next morning. Went the next morning, and were told that our clothes were not ready. So we left for the day for sightseeing. At 2pm, while waiting in line at the Skydeck, we got a phone call from them telling us that the clothes are ready for pickup, and that they "close at 3pm SHARP". So we have a one hour window to pick up our clothes without any advanced notice. (They were also going to be closed the next day, and we leave Chicago the next day.) So we forfeited our spots in the Skydeck line and admissions tickets and rushed back to get our clothes. Laundry price was expensive too, could've just used dry cleaning service at the hotel instead. read more

I've come here twice to get jeans original hemmed, and both results were great. The lady is surely sweet, but the "earliest" she could get them done was in 4 days. Also, it costs $23. The price is my only gripe, but the look of the original hem beats everything. The cleaners is located behind the mail room of the 1 E Delaware residences. read more

Would never go here. Terrible service, lady who works here is very mean and does not care about her customers. Prices are very overpriced compared to others in the area. Go elsewhere! read more

This place is an average drycleaner, at best. My husband and I stopped using their services, even though we live in the same building. We were tired of getting our clothing back with busted buttons from the steam press, and I swear they managed to melt a spot on 1 of my silk tops. The lady was often rude. To comment on the preceding review, I'm almost 100% certain that the place is still open. read more

24 hour turn-around, friendly service, reasonably priced.

Would have to agree with J.M. 0 stars!!! Rude and over charge for things they can't even clean

Came to hem a pair of skinny jeans. She used method #2 that Jeanine C. described below. It was a simple job, no need to taper the hem, etc. In my opinion method #2 looks MUCH better than method #1. It just matters if the person stitches it straight, high up on the hem close to where the fabric folds over, and uses cloth to match the original cloth in the hem. I went here over a year ago, and since then the side of the hem has come off slightly and I need to get this fixed. So for me personally, the job was fine. i guess if they did a bad job on Jeanine then I would avoid this place, but my yelp review is based on my experience. read more

I used to live in this building and a big perk was that I could just have clothing items just sent to the doorman for pick up since I work late and most cleaners are closed by that time. Overall the dry cleaning is meh but the alterations are better than average. The cost is too much for the quality of dry cleaning. FYI hemming work pants with lining means the cost of hemming 2 pairs of pants. If you change a button, it's $1 each button. Jane is nice enough but her husband is not as friendly. No banter necessary though. If it weren't so close, I would not be a customer. read more

This place has no concept whatsoever of customer service. After patronizing the place for 8 years, they tailored a pair of jeans for me about an inch too short (it wasn't even close, folks). I brought them back, and not only did the owner/tailor refuse to pay for them, but also refuse my offer to meet me half-way for the cost, and even refused to refund the money for altering them! She then suggested perhaps I gained weight and that made them too short (I am male, 5'10, 145, and probably NEED to gain weight). Just took no responsibility whatsoever for $200 jeans down the drain. Horrible, horrible, horrible. Beware... read more

We have lived in 1 E Delaware for 3 years now, and see Jane all the time for cleanings and alterations. I love Jane and enjoy her work.

BEWARE of Delaware Cleaners' "original hem." The seamstress at Delaware Cleaners destroyed my brand new pair of $313.00 True Religion jeans and refused to compensate me whatsoever and would not give me a refund. When I dropped the jeans off to be tailored, the seamstress specifically told me that there were two different ways of doing an "original hem": 1) keep the entire hem (including the original thread) and basically move it up (causes the inside of the jeans to have two seams) or 2) to take out the original hem thread and to sew it on the original bottom part of the hem with new thread (this looks nicer from the inside). Because my jeans had very wide, distinctive stitching and thick thread I opted to have it done the first way. However, when I picked up my jeans, she did it exactly the way we had discussed she would NOT do it. She had taken out all of the thread from the hem, cut the jeans, and sewed on the original hem with brand new white thread using a regular sewing machine stich which is significantly smaller than every other bit of stiching on the jeans. Needless to say, the jeans look absolutely ridiculous. I took the jeans to another tailor recommended by the True Religion store. They showed me examples of how they hem the same jeans, which looked perfect. There was nothing that could be done to fix my jeans. Delaware Cleaners refused to refund me for the botched alteration and refused to compensate me for my damages. The seamstress lied to me, pretended to have no idea what I was talking about and then proceeded to tell another customer who was overhearing all of this that this other tailor had refused to help me because I was too difficult to deal with. By the way, the other customer in line was there because the cleaners had melted beading on an expensive blouse. Total nightmare. read more