I went there for alterations on the hem of my jeans. The owner was honest and did not try to…read moreupsell me which I appreciated. I thought I needed the original hem put on and he assured me that a regular hem would look perfect. It did and does!

They did a great job cleaning my wedding dress and the prices are very reasonable. Recommend!read more

I went in to get two items altered and a few items cleaned. The owner was so sweet and understood…read moreexactly what I wanted with my alterations. I brought in a dress where the neckline looked like it was from 2014 and she was able to turn it into a halter top and bring the dress back to 2021. The alterations were done well and were reasonably priced. I also brought in a cream colored silk dress to be cleaned that was previously damaged/burned by another cleaner, slightly stained, and even had a few cat claw marks in it - I was shocked to find the dress was essentially back to new condition, especially since I didn't mention anything about the damages. I definitely will return for any cleaning and alterations I need!

Super nice local spot, I came here to get a zipper fixed on my favourite work pants. They had it…read moredone by the time I requested the tailoring was excellent.

Very nice and pretty good job with tailoring…read more However, I had an issue with the operators. They are very nice people, but I think the language barrier is an issue. I took in a BRAND NEW pair of khakis to get hemmed. I got them back and put them on the next day and my wife noticed there was black grease near one of the back belt loops. I took it back and they were "gracious" enough to charge me $4.75 for the dry cleaning. I don't think we'll be going back.

Avoid, avoid, avoid!!! This is the absolute worst cleaners I have ever used. I would give 0 stars…read moreif I could. I just moved by them and thought I would try them for dry cleaning, shirts laundered/pressed and 2 oriental rugs. I should have heeded my GF's warning based upon her previous experience with them where they lost her clothing and didn't seem to really care, including arguing with her that she hadn't even brought it there. Yes, they ended up finding it, but no apology, no customer service, nothing. I don't think the lady that owns it really cares. Back to my experience... The owner (Suh) absolutely lied to me when I was talking to her about having the two oriental wool rugs cleaned. She first told me she sends them out to a local source who professionally cleans them through a machine specifically for this purpose. When I got the rugs back, they obviously were't cleaned this way. It appeared that just the surface was cleaned because there was a ton of dirt that came out of them when we unrolled it to check them after picking them up. When I discussed the cleaning method again, she said they don't clean it using the machine method. Wow, just wow. I couldn't believe it. What was worse was her attitude. No, wait...what was worse was the fact that they ruined one of the rugs that cost me about $2K. It appeared that it sat rolled up in some kind of water/liquid while they had it because the backing of that rug was severely stained when she gave it back to me. She took them back to try to clean them and get the stains out of the backing but gave them back to me again in the exact same condition. When I brought them back again, she just didn't care. I don't think I've ever had an experience with someone who is in a service business who just didn't care. Then she tried to tell me that I initially brought the rug in to her already stained. I again showed her the time/date stamped photos I took of the rugs (front and back) on the day I initially brought them into her...no stains in the photos. She just kept insisting that I did this. Kind of like when she lost my GF's clothes, Suh kept insisting that they were never brought there. Crazy, right? So, I'm out the $$ for the cleaning and I have a ruined $2K rug. Nice. That's not all... When I picked up a batch of shirts a couple of days later, the press had broken a couple of the top buttons on a couple of shirts and the front white shirt (in the bunch) had black smudge spots on it from the press or something. I couldn't believe they would try to give shirts back this way. Yup, you guessed it...according to Su, it was my fault and I brought the shirts in that way. Avoid, avoid, avoid. There are a ton of cleaners in the area, including several with great yelp reviews. Try those...seems I've found a good one and it is not Chicago's Cleaners. We've since talked to other people in the neighborhood about our experiences with Chicago's Cleaners and found out there are quite a number of others that have had bad experiences also. Avoid!

Local family-owned business. Good quality work and good turnaround time. It's worth the money to me.read more

I have used KM Cleaners for over 5 years after bouncing around between different dry cleaners for…read moreyears. With other dry cleaners, I would have issues with the quality or communication. Not at KM Cleaners! They are very detailed, friendly, and provide excellent service. Their tailoring is impeccable. They can turn around cleanings the same day if you get it in early. I've used them for personal needs and business needs and everything has been great! I highly recommend them and have never had an issue.

Always does an amazing job and quick turnaround time. Great pricing! And great alterations. I go…read moreout of my way for this place because the staff is reliable and super friendly

The service here is great and I really have no complaints. I have been coming to this dry cleaner…read morefor two years and never had any trouble. The prices are reasonable, the service is quick, and the service is friendly. I've had alterations here before and they are very quick about it. Once, when I was explaining what I wanted the lady told me that it might end up looking a little strange and offered her suggestion. Turns out she was right and I'm glad she gave me her input. As far as dry cleaners go, they're awesome!

I have been going for 10+ years. I think it had changed management, within the family 6 years ago…read more In either case, they are awesome, most friendly and met every commitment. I use them for weekly dry cleaning as well as multiple tailorings/alterations. Nothing has ever been less than perfect. Always on time, always met every commitment. Couldn't be happier!

reliable and friendly. every time I drop off a sweater it comes back looking brand new!read more

Very reasonable prices! I had multiple holes in a cashmere cardigan and the repair was only $30. I…read moreasked to have it back in a few days for an event and they were able to accommodate. Came back to get a heavy Canada Goose, hip-length coat dry cleaned and it was $35.

Reliable, great quality and super friendly. Have been using them for years. Try them you will…read morebe impressed

We recently started using CD One to tackle our laundry backlog from unexpected travel, but our…read morerecent experiences have been disappointing. In late March, we scheduled a pickup and, as we live in a secured building, I included detailed instructions: dial my buzzer code, take the elevator to my floor, and I would meet them near the elevator. These were the same instructions used successfully in a prior order. Unfortunately, they weren't followed. Instead of reaching out for clarification, the order was marked as a no-show. Today, we had a delivery scheduled. I had the day off and wanted to run errands, so I called to confirm the delivery window and was told deliveries began at 10 AM. Based on that information, I stayed home, planning to go out after the drop-off. By 4 PM, I hadn't heard anything and contacted them again, only to learn deliveries occur between 1 and 8 PM. This miscommunication derailed my plans for the day. I'm going to think twice about using their services in the future.

Been taking shirts and laundry here every week for a couple months. Service is always same day or…read morenext day, and they do a great job.