Brought kimono style shirts (NOT A REAL KIMONO) to adjust the length - simply to make it shorter, it's a straight hem nothing complicated. I was charged $30 each because I paid cash but it would have been $35 each if I paid with a credit card. I dropped the shirts on Wednesday morning and they were not ready for pickup up until 5pm the following Friday! The work was OK but it's too expensive and it takes too long for such a simple job. read more

I needed some last minute alterations on a bridesmaid dress for a close friend's wedding in 2 weeks' time. Given the short notice, I was worried that I wouldn't be able to get it altered. I called a couple of other shops, but they were all booked, and I started to make peace with the idea that I'd have to wear a dress with loose shoulder straps and dragging skirt. Luckily, I found Lynn at Lasalle Cleaners! She was very detailed with her measurements and made sure that everything fit perfectly. AND my dress was ready in less than a week! I'll definitely be coming back for more alterations in the future! read more

I highly recommend Lasalle Cleaners! They always do an incredible job on my alterations and dry cleaning. My items are always done quickly and the service is incredible. They are the only place I trust with my dry cleaning! read more

I love this place. The woman that works here is so lovely. I come back all the time with my most delicate pieces and they always do a fabulous job. I just got five items done for $50 flat! read more

Lynn is the best tailor around and I highly recommend her work. Overall, prices are common for the area and Lynn provides a great service. We've come to her for our tailor needs for many months. read more

Lasalle Cleaners - Tailoring - Laundry Services Near Me - Chicago, Illinois

STAY AWAY FROM THIS PLACE! We used to go here because it's in our building, but never again. The prices are expensive and the quality is horrible. My wife paid $20 to have a pair of jeans hemmed and the stitching came out extremely crooked. When she showed the owner, the lady refused to fix her work or even offer any sort of price adjustment - just shrugged and said there's nothing she can do. Wish I had read the other reviews first. Luckily, we found another dry cleaner right across the street that's much friendlier (and less expensive). read more

This was my first time at this cleaners and there are loads of cleaners in my area. I have to admit I came here because the one across the street was closed. The lady behind the counter must have seen me look across the street because she asked what was wrong with the one across the street...lol I didn't know she noticed...anyway back to review. I got two shirts cleaned and pressed they came out fine and they were ready like she said they would be so I'm happy with what I received. I will be back to this location As always folks... Enjoy!!! read more

I would leave zero stars if possible. Brought in my dress shirts. Destroyed over $400 worth of clothes. Pulled out foundational parts of my shirts, and deeply stained another. She tried to tell me that I had sweated in the shirt and that cause the discoloration. I had never worn the shirt. Wouldn't give me my money back. Stay AWAY read more

I've been going to Lynn for 4 years now and always have a great experience. I moved up to LakeView and will still make the drive down. She has altered 4 bridesmaids dresses perfectly and tailored a jump suit perfectly for me that was 4 sizes too big. Highly recommend! read more

Owner is a gem, they got a tough stain out of some very expensive clothes. Will 100% be returning

DO NOT GO TO THIS CLEANER, EVER! I took my $350 coat here for a standard clean, and they messed up my zipper. I had taken it home, went to take it off the hanger, and realized the zipper was split. I tried to fix it myself, no luck, so I immediately went back there and showed them. They wanted to keep the coat to fix it - fine. I go back the next day to pick it up, and the lady was straight up rude to me, trying to tell me that I wasn't zipping my coat correctly and that I just needed to be more careful. Every other time I've zipped the coat it WORKED JUST PERFECT until these people got their grubby hands on it. I snatched the coat out of this lady's hand while she was trying to teach me how to zip a coat as if I was an idiot, and left. Since then, the coat doesn't even zip correctly and now I have to go get the zipper completely replaced. Thanks, assholes, for ruining a perfectly good coat, taking my $16, and being completely condescending and rude about the entire thing. read more

Horrible place and customer service. They don't deserve any stars, I wish I could give them a zero star review! Took my FAVORITE scarf in to get cleaned and asked if they could make a little patch work I did look better. I specifically said ONLY if they could, as the material is very fine. I literally had only done about 5 loose hand stitches just to stop the tear from spreading. I didn't look at it until I got home and I literally wanted to cry! Went back the next day to ask for a refund and show that they ruined my scarf. The lady told me it's fine and that I could just stuff it in my coat after she first sat down and started playing her iPad in the middle of me talking to her!!! read more

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After using several cleaners in Chicago, New York, and Boston, I can honestly say this is by far the best dry cleaner I have ever used. When I moved back to my home city of Chicago from Manhattan, I considered moving close to LaSalle cleaners a big plus. The owner provides very personal service and will actually repair garments without my asking. Her rates for alterations and garment mending are very reasonable while the turnaround time is excellent. The owners' services extends beyond basic repairs as I had her replace the lining of a $900 cashmere overcoat. The quality of this particular job was superb. Having a cleaner with this level of service is a big plus as I am often working 60+ hours per week and have very little time to deal with life's necessities. As an environmentalist, I also appreciate that the owner started promoting green reusable dry cleaning bags at no profit to her. This avoids waste associated with standard clear dry cleaning bags. Customers should understand that dry cleaners, in general, are likely to have issues when powerful chemicals are used to clean delicate garments. Dry cleaners can not assume 100% of the risk of damage to clothing with different fabrics, construction and dyes. While I have never had a problem with LaSalle Cleaners, I did have several issues with multiple cleaners in Boston. Several dry cleaners have suggested that I am a high maintenance customer, which I would probably acknowledge. Yet, LaSalle Cleaners has never let me down. read more

I've been going to this cleaners for five years now and she's done all my dry cleanings on time, to my satisfaction. I've gotten my swim suit and dress pants alterations too and they were very accurate. And if you need something done urgently, she'll try to get it done asap, even on the same day read more

This place is one of the best in the city! Same day alterations, great price. The owner is wonderful- very respectful and responsible. Even with all the new drop off services, I prefer coming in here and actually seeing the person who is taking care of my garments. read more

I just moved into the neighborhood and am happy to say that I have found my place for dry cleaning. Linda is so sweet and you can tel that she really cares about her customers. I highly recommend them and look forward to doing more business here for many years to come. read more

Took 7 pairs of jeans here for original hem (when they cut off the original hem and sew it back on after shortening the leg). Verified this when she wrote out the ticket and we talked about original hem and what it is - though it is an advertised service so she should know. Came back 5 days later and not a single pair was original hemmed. She did them all regular hem. I pointed this out and she reminded me of how it is "exactly the same thing, just without the fading and it is cheaper". Regardless of whether or not she felt regular hem was the better option, that was NOT what I'd asked for. She offered to "fix it" but to do so, the pants would all end up shorter than I wanted. Moral of the story: don't go to LaSalle Cleaners read more

My experience here was extraordinary. I had a shirt and pants altered and the work was excellent. I really have a hard time imagining that the lady here was mean. It is just bad luck for this cleaners that a couple of disgruntled customers are dominating the reviews. read more

Great cleaners! The lady that works here is so nice and helpful. Been here a ton of times and everything has been great. I needed some pants done right away and she had it ready the next day. read more

I have been going here for over 15 years and have never ever had a problem. I've had a few special rush requests for cleaning or tailoring and have never been disappointed with the quality or service from Lynn. Great cleaning, service and price. read more

THEY RUINED MY IVORY COAT...DO NOT GO HERE!!!! Terrible customer service. Brought in a $400 Ivory Coat and when I went to pick it up I noticed there was a huge yellow stain on the right sleeve that was not there when I brought it in. I left it with them to clean and she said they couldn't get it out. I have had this coat for a year and never had issues dry cleaning it at other cleaners until going to LaSalle. Lynn was terrible to work with and refused to refund the money that I paid for it to be cleaned. TERRIBLE CUSTOMER SERVICE. I will never go there and will make sure others know to stay away. read more

Terrible customer service. I paid $60 dollars to have a Z Gallery blanket cleaned after my dog vomited on it. Picked it up a week later and put it back on the bed a few days after that. It smelled awful and come to find out still had the vomit stain. When I took it back they refused to clean it because I didn't take it back the very next day. Even with the smell and obvious stain. Wouldn't recommend them to anyone. read more

Great Cleaners. Bring my stuff in and it gets done in a quick timeframe. Owner is very nice and knowledgeable about alterations and repairs when I ask. read more