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    Comtech Enterprises

    1.0 (1 review)
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    13 years ago

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    State to State Logistics

    State to State Logistics

    1.0
    (7 reviews)

    These people are the worst people imaginable. We used a moving broker, Cross Country Moving Group…read more They selected State to State Logistics as the moving company to move our 2 businesses and our household from California to Texas. It started out rough and got worse from there. We were led to believe that they would bring an 18-wheel truck to pick up. When the movers arrived to load the truck, they had 2-26 ft box trucks. The lead guy looked at everything we needed to transport, loaded his trucks about 2/3 full and said, "we can't take anymore, we have to get three more trucks. It will cost a lot more money". After much negotiation, they filled their trucks with what they could and left. We had to hire an equipment mover to take our big equipment, and rent 2 U-haul trucks to take everything else that we could fit in the trucks. We had to leave a lot of stuff behind. When we got to Texas, we called to see when the goods would be delivered. We were told that the driver would call 24 to 48 hours before he arrived. We had been told that everything would be at our new location in 3 or 4 days from when it left California. I called multiple times to get an idea about when they would arrive so we could be available for delivery. The phone calls always had the same response "driver will call 24 to 48 hours before delivery" and in the background was a heavily-accented man screaming angrily at the girl who was talking to me. Three weeks later, we finally got a call from a person with a Russian accent to tell us he was ready to deliver our goods. His accent was so difficult to understand I asked him to text me. He declined to send a text message. He wanted to deliver on a Saturday night - in a residential area! - and was angry when I said that was not possible. He said we had to pay him more money. He said we had to hire more people to unload the truck. He threatened to return our goods to California. We had to hire a third party to help unload the trucks before we were able to get our stuff. There was so much breakage it's hard to describe. I have a sewing business and moved 11 sewing machines to Texas. Every single one was damaged. Boxes had obviously been thrown around and dropped. File cabinets had something dropped on them so that the top of the cabinets were dented and crushed inside the top drawer. After several weeks of searching through boxes looking for things, I realized that the delivery persons in Texas had packed all our equipment that left California in 2 trucks into 1 truck. Obviously, some of our business equipment and supplies and some of our household goods never arrived at our location. The delivery persons were among the most horrid people I have ever met. Careless, angry, unskilled, uncaring, unreliable. Our goods were maliciously damaged by these people. Our savings were virtually wiped out by this moving company and their business practices. If you are considering a move, stay away from State to State Logistics. And if you use a broker, be sure they stay away from State to State Logistics too.

    Challenging company to work with. Waited a few days to write the review to settle into the new…read moreplace and reflect on their overall service. Two areas of decent customer service: 1)The two movers did a great job of moving my items. They were fast and efficient and careful with my items. I would not hesitate to recommend them. 2) Reasonable cost for a simple move to a new apartment less than a mile from the original. Quote came quickly. Reviews looked good. The company has a good reputation. The difficulties I experienced came when working with the company itself. Logistics were, by far, the worse I have ever experienced. And I have moved often as a military wife. I WILL NOT USE THIS COMPANY FOR ANY FURTHER MOVES. 1) I was asked by the quoter/sales to pick two days. My first choice and a second in case they could not accommodate the first. I was told that the company schedules actual times of pick up on Monday or Tuesday of the week in question. 2) When the week of the move arrived, I was told by the front office staff that dates and times were not confirmed until the day before. 3) I was told on late on Tuesday that they could not do my move on Wednesday. 4) Late on Wednesday I was told that they were considering canceling. Seriously!! 5) I had to push back to get the move rescheduled for Friday. 6) Perhaps the most disturbing issue was that I was not told until the movers arrived that I needed to pay the balance in cash or cashiers check. Neither of which I had on hand since that was never communicated. 7) I had to get to an ATM during early morning rush hour that delayed the dropping off of my items at the new place which then increased my total fee by about an hours worth of time. Total increase in cost was $185.

    Comtech Enterprises - itservices - Updated June 2026

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