I have gone here for 4 different issues over the years, and each time, Carlos has taken great care…read moreof me and my electronics. I discovered this place when I needed a repair on my Mac desktop and that other place on McHenry closed down. Wish I had found this place sooner - less pretentious and better priced. I came back when I was considering an upgrade to my Mac and Carlos gave me some objective feedback about what to do, based on my specific circumstances, without considering whether it would be to his advantage or not. In the end, I bought a new Mac and didn't require any other services. A few years later, even though it seemed like a busy day, Carlos fixed my shattered iPhone screen for $45 in less than 30 minutes without an appointment! Most recently, I returned for a water repair on the same phone. Carlos took care to do only as much as was needed to diagnose the problem without charging for any additional services. He was able to recommend that I needed a new phone after $15 worth of labor. Goes to show that a business can be successful in the long run by being trustworthy, rather than trying to squeeze every dollar they can from potential clients. I wish Carlos and the entire team at Wefixlaptop all the best!

They fixed my printer sooooo fast. Thank you thank you. They are awesome…read more So nice having service in our community that takes care of the customer with honesty and reliability

Having mouse pRoblems... it won't load and I've tried everything..this is just stupid! I reported…read moreit to Sam and he responded in his typically quick manner. Sam hooked me up remotely and began investigating the problem. Following his investigation, he requested me to disconnect from remote and restart the laptop. Unfortunately, this did nothing! after completing an install, Sam came by the house and repaired the mouse problem by disconnecting and reconnecting the USB BRIDGE and mouse! Sam is an intellectually aggressive guy and continues to grow with the industry making him a very welcomed asset. Thanks Sam...again!

From the owner: Basic to highly complex solutions for residential and commercial high end advanced phone systems,…read moresophisticated network server systems, high end efficient workstations with mobile laptop phone integrations and repair. We prioritize our service techs due to the nature of the service needed. Typical service turnaround is anywhere between same day to 5 to 7 days depending on parts needed or work performed. We offer a 30 day warranty for the services we do for each service order. We guarantee that the order is done correct, of good value and with respect to your data privacy.

Not professional at all. Kept moving the appointment around. Finally when the tech was on his way…read morefor 1pm appointment he called said it would be 3:30pm. Said office was sending him to do blood work in the middle of the day. When he finally got to the house he did a rush job hooking up our stereo system with the TV. The tech received a call while he was at our house. Said he had to leave to another call. Never finished the job. He said he would call later and come back in the morning. Never heard from tech or office. Left the wires a mess.

So, I called to see if they would come out to my residence and do Ethernet "cable runs" to install…read moreWAPs for better coverage. Apparently, they do not offer that service? Kind of confused as to what service they provide then? They offered to help me set up a Wifi extender instead. Um...no thanks...More like GoodbyeTech! See ya!

SO THANKFUL to have found Garrett at Circuit Saviors! My external hard disk was acting up (dying),…read moreand my computer had viruses. He promptly removed the viruses and then helped me virtually to transfer all the data from my dying hard disk to my new one (he helped me choose that, too). Further, he gave me a discount code for my new Malware Bytes anti-virus protection and the bill for all of this was more than fair and reasonable. Fast, friendly, professional and very competent... I'm extremely pleased to call Garrett my new "computer guy!" My life is easier now and less stressful, knowing he's there.

Great job! Good technician knocks out the work quickly!…read moreWill definitely use again! Knows the computer business!

Jorge did a great job on fixing the display on my phone. He was quick and reasonable in price.read more

From the owner: Certainly! Here’s a description you can use for your phone repairs business:…read more **[UniversalRepairs] - Expert Phone Repairs** At [Universal Repairs], we are dedicated to providing top-notch phone repair services that cater to all your mobile device needs. With a team of skilled technicians, we specialize in diagnosing and fixing a wide range of issues, from cracked screens and water damage to battery replacements and software troubleshooting. Our commitment to quality and customer satisfaction sets us apart. We use only high-quality parts and the latest techniques to ensure your device functions like new again. Whether you need a quick screen replacement or a comprehensive repair, we handle each device with care and precision. Located in [UniversalRepairs], we pride ourselves on our fast turnaround times and affordable prices. Our friendly staff is always ready to answer your questions and provide personalized service. Choose [UniversalRepairs] for reliable, efficient, and affordable phone repairs. Your device is in good hands with us! Feel free to modify any part of this description to better fit your business's personality and services!

Overall, I had a pretty good experience with RepairALL. My computer went to sleep one day and then…read morenever woke back up. Being short on time, and patience, to figure it out myself I decided to reach out and RepairALL was quick to offer their services. The good - They offered a free diagnostic and there was no wait time for me to bring in my PC. They had friendly and helpful staff. Their building was easy to locate and their fees were reasonable. Areas for improvement - It took a while for them to properly diagnose and repair my PC. Thankfully, I was not in a rush as I was traveling for work and had a backup PC to meet my needs. If one was in a hurry to get their PC back due to having no other options, I could see where a customer might get upset or impatient. I, personally, am not knocking them down on my review for this as it was not an urgent matter for me and I told them so. It's possible the lengthier timeline for me was due to the fact that I told them it was no rush. I would rather them take their time and do it right than a shoddy rush job. Overall, they did a solid job repairing my PC (typing my review from it right now) and really the only thing I'd suggest for improvement is maybe more proactive communication with the customer. I had to call in for status updates until the PC was fixed and ready for pickup at which point they sent me a text to let me know. I think a few more texts just letting the customer what's going on would likely improve the overall customer experience. I would bring my device(s) back to RepairALL since they repaired my PC and were friendly. If they improve on those little things it could easily be a 5-star experience.

I have come here a few times and it's been fine. My daughter and I bought new phones at AT&T. They…read moredidn't have screen protectors so we decided to go next door to buy some and have them put on our phones. The worker seemed nice and worked quickly. BUT what he was watching on the tv was inappropriate for a place of business. I did not catch the first line of the show that was on the TV but the next line (that was repeated several times) was, "I'm gonna eat your a**." Luckily the daughter that was with me is an adult, but that really doesn't matter. I am in a place of business that is not catering to strip joint clients. I am in a business that is catering to people of all ages. It was highly inappropriate to be hearing this on the TV that was accessible to everybody in the store. I will say that when I looked at the TV, everybody was fully clothed, but that is still inexcusable for the type of language that was being said on this particular TV program. I will not be back because I do not want to hear that. What you do in the privacy of your own home is your business but not in a place of business. I will be letting all of my families and friends know not to go there. I am just glad that my younger daughter was not with me. oh, and by the way, the employee apologized for what was on the TV. As if that made it OK.

I came in with a screen that was repaired from another shop for an iPhone 15... the screen that I…read morehad on was making my phone turn on and off when it was charging and it would not hold a charge... I went to ATT and I had insurance on my phone so they sent me here... they fixed my cracked screen and put the actual iPhone screen on my phone not an off market, and my phone is 100% back to normal like its brand new. I almost thought I was going to have to buy a new phone because of the issues I was having, but no.. this place saved me. Thank you!

I request a repair through Samsung. This is the closest location. I schedule appointment and they…read moreoffer apt from 6-6:30pm. I came in time but they didn't even take a look at my phone or information about the case. The 1st thing said that they are closing and cant do anything today. So what is the point of offering the appointment when you already know you closing and cant even take a quick look at it or providing any information or fixing solution. All they do is kicking me out of the store and blaming that samsung didnt send them the claim and they are closing. They didnt even ask me what is wrong with my phone or check on my phone or even look at it. They just try to kick me out or having me to approve for them to open the phone completely just to get the options to fix and getting a quote. Then, charging me for labor to make sure they make profit up front. Never come back again

Robert created a memorial video for our Dad's celebration of life and we couldn't be happier…read more He was so great to work with and created exactly what we asked for. I had a few questions and was very precise about the song placements and he was always so nice about it and got right back to me when I contacted him. Thank you Robert for the beautiful video that brought my sister and me to tears, in the best way. Stacey and Shelly

Was available, knowledgeable and had the problem resolved in a few hours. Reasonably priced and…read morediagnosed the issue. Would recommend.

If I could give this place negative zero stars, I absolutely would. This has been the most…read morefrustrating and disappointing experience I've ever had with a repair shop. Two weeks ago, I paid to have my phone screen fixed here. The SAME DAY I left their shop, my screen started blacking out. I immediately called and reported the issue, and the guy told me to record it if it happened again and bring the phone back in so they could fix it. When I went back, they told me they didn't have the screen in stock and that they would "call me" once they got it. Days went by, my phone kept getting worse, and every time I tried to follow up it was one excuse after another. I was told to come back multiple times, only to find the shop CLOSED during business hours with no answer on the phone. When I finally did get ahold of the owner, instead of helping, he was rude, dismissive, and even hung up on me. I asked for a refund since they clearly couldn't fix the issue, but was told they "don't do refunds." I asked where is their posted sign that says no refund , since every legitimate business is supposed to display it, and was told they "don't need to have one." Basically, they take your money, do a poor job, and leave you stuck. They kept pushing me off, telling me "come back in 3 days," then "come back in 2 weeks," then just flat out ignoring my calls. After all this time, my phone is still not fixed, the money I paid, and I've only been treated with disrespect & rudeness. This place is completely unprofessional, untrustworthy, unreliable, and dishonest. Save yourself the stress and DO NOT trust McHenry Phone Repair with your devices.

Terrible customer service and they don't even have the parts in store I left my phone for a week is…read morewhat I was told then i didn't get it for over 3 weeks the prices are supposedly half off but it's really like 5% off compared to other places I'd honestly rather pay full price else where after my previous experience

I had some ram and hard drive issues with my system and I took it back to Josh. After deciding to…read moreadd a new M.2 and replace the bad stick of ram he found more issues. It turned out all 4 of my ram sticks went bad at the same time which is about as common as winning the lottery. Josh did a deep dive on the entire system and when it was all said and done I had all new ram sticks and a wonderful new SSD with fresh Windows 11. I couldn't be happier with his work. I live in Ceres and he's in Oakdale, I think that says it all right there. He's more than worth the drive. For anyone on the fence just talk to Josh, he will handle your issue or solve your problem quickly and fairly. A+++

I brought my computer to the "Computer Guy" after it was having issues going online and freezing…read more(with some other misc details). While the boy who took my computer in was very nice, I don't really think he listened much less tried to understand my issue. After looking at the intake form, he had written issues that I had not told him (and weren't my issues)! He said they would run the free diagnostic and get back to me. After a few days, I got a call saying that the hardware checked out but that it was riddled with malware, so they recommended wiping everything clean - saying that it would work like a "brand new computer". The man who called me claimed that the malware on my computer commonly causes freezing. So I agreed to the $100 fee. When I got my computer home, it had the exact same problems! I called to tell them that my computer was not fixed. There was no apology or empathy. I was just told to bring it in and they would run the diagnostic again. I brought it back in, and it worked fine there, but as soon as I got it back home, it had the same problem. Finally, I had a tech from my internet provider come out. The problem was that my computer had set its IP address to the wrong connection type - he changed that, and Voila, everything works fine. I am very frustrated that I took my computer into a supposed expert, but that no one bothered to listen to my problem. If someone who had known what to look for had taken a minute to check my options, I wouldn't have had to loose all of my programs, internet favorites, backed up files, etc... I feel like I was channeled through some automated system set up to make $100 despite addressing the actual problem. I would not recommend this computer repair shop to anyone!