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    Universal Repairs

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Universal Repairs

    Video game console support

    Mobile phone support

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    Recommended Reviews - Universal Repairs

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    2 years ago

    Jorge did a great job on fixing the display on my phone. He was quick and reasonable in price.

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (6 reviews)

    I request a repair through Samsung. This is the closest location. I schedule appointment and they…read moreoffer apt from 6-6:30pm. I came in time but they didn't even take a look at my phone or information about the case. The 1st thing said that they are closing and cant do anything today. So what is the point of offering the appointment when you already know you closing and cant even take a quick look at it or providing any information or fixing solution. All they do is kicking me out of the store and blaming that samsung didnt send them the claim and they are closing. They didnt even ask me what is wrong with my phone or check on my phone or even look at it. They just try to kick me out or having me to approve for them to open the phone completely just to get the options to fix and getting a quote. Then, charging me for labor to make sure they make profit up front. Never come back again

    We had a phone screen fixed on my wife's phone here. Everything seemed fine until the employee…read moreprinted out a 3foot long piece of paper and had my wife sign it at the bottom with no explanation of what it was. Ok who has the time to read all that on the spot. 1hr and a half later she goes back by herself to pick up her phone and when she does I get an automated text about signing up for a $25 a month plan called Hometech Protection. That part I didn't like due to ME being the main Acc. Holder. I had to go through the process of canceling something that I never agreed to. Besides that the phone is fine.

    RepairALL Phone Repair

    RepairALL Phone Repair

    (78 reviews)

    $$

    Overall, I had a pretty good experience with RepairALL. My computer went to sleep one day and then…read morenever woke back up. Being short on time, and patience, to figure it out myself I decided to reach out and RepairALL was quick to offer their services. The good - They offered a free diagnostic and there was no wait time for me to bring in my PC. They had friendly and helpful staff. Their building was easy to locate and their fees were reasonable. Areas for improvement - It took a while for them to properly diagnose and repair my PC. Thankfully, I was not in a rush as I was traveling for work and had a backup PC to meet my needs. If one was in a hurry to get their PC back due to having no other options, I could see where a customer might get upset or impatient. I, personally, am not knocking them down on my review for this as it was not an urgent matter for me and I told them so. It's possible the lengthier timeline for me was due to the fact that I told them it was no rush. I would rather them take their time and do it right than a shoddy rush job. Overall, they did a solid job repairing my PC (typing my review from it right now) and really the only thing I'd suggest for improvement is maybe more proactive communication with the customer. I had to call in for status updates until the PC was fixed and ready for pickup at which point they sent me a text to let me know. I think a few more texts just letting the customer what's going on would likely improve the overall customer experience. I would bring my device(s) back to RepairALL since they repaired my PC and were friendly. If they improve on those little things it could easily be a 5-star experience.

    The yelp messaging system used did not give accurate quote and was incorrect on saying the store…read moredoes a free diagnostic. The store associate did not seem to care about this and said "yeah we've had issues with the message system." If the system doesn't work or gives wrong info don't use it because I wasted my time and gas to come to your Modesto location. If the system you use gives a quote and offers service this should be honored at some level.

    Modesto Phone Repair

    Modesto Phone Repair

    (22 reviews)

    Needed to fix the back glass panel of my Samsung Galaxy S10+ and decided to drop by. After some…read morequestions the total for the fix would be $62, which I think is not bad although I have no idea of the usual prices. The only thing I can possibly nit pick at is the fact that after the repair there was a little bit of adhesive on the back, but honestly that is nothing you can not get off yourself. Overall they are very nice people and really gave me as much information on the whereabouts of my order as they could. They even called back in the guy who does the actual repairs as I had missed a call from them telling me he was ready. Great little business and I will always return to them whenever I need any type of repair.

    Jon was incredibly helpful. I originally went to repair all and after watching the white guy try to…read moremake some extra money on a customer by lieing and then charge me a deposit after him coworker already ordered my part, I figured I'm not bringing my phone back. They start high and change prices later if u ask. I'm so glad I found Modesto phone repair. Jon was incredibly honest and tried to salvage my phone first before switching any foreign part. When it didn't work we went to plan b and when plan b didn't work he said he tried everything but too much damage was done. He didn't charge me for labor. I appreciate his honesty. And his prices were half of what repair all wanted to charge. I value honesty and will always bring my needs here. Thank you Jon for your service. I hope I don't need you again but if I do I know I can trust you.

    Stereoadvisor

    Stereoadvisor

    (55 reviews)

    $$

    I brought my vintage Marantz 2265B to Stereo Advisor after purchasing it on Facebook Marketplace…read more The receiver had two known issues when I bought it: the left phono input channel did not work, and the FM tuner was nonfunctional. After researching repair shops that specialize in vintage audio equipment, Stereo Advisor seemed highly recommended, so I drove about two hours each way from Fresno to have the unit serviced. When I dropped the receiver off, I explained the issues in detail and specifically requested a full diagnostic and repair evaluation. I also clearly explained that I work night shift in an ICU and asked to be contacted by email or text only so I would not be woken up during the daytime between shifts. Despite providing both my email and phone number on the intake form, I still received phone calls during the middle of the day while sleeping. A few days later, I was told that several capacitors, relays, and power board components needed replacement, that the FM tuner required repair, and that additional diagnostic work would be needed on the RCA/phono section. I was quoted roughly $500-$600 total including the initial $100 deposit, which I approved. About two weeks later, I received another daytime phone call saying the receiver was ready for pickup. I drove back to Modesto, paid the remaining balance, and was told the receiver had been fully tested and was functioning correctly. Unfortunately, after finally setting up the system at home once my speakers and turntable arrived, I discovered that the exact same issues were still present. The left phono channel still did not work, and the FM tuner still did not function. That was extremely frustrating considering the amount of money spent and the amount of travel involved. While I was given a bag of replaced capacitors and components, the original problems I brought the receiver in for were not resolved. The most disappointing part of the experience was being told the unit had been tested and repaired when the two primary issues remained unchanged. Combined with the repeated disregard for my requested communication preferences, it left me with very little confidence in the overall service experience. Based on my experience, I personally would not return for future vintage audio repairs.

    I'd really want to give one star, but don't want to get filtered. Luis' biggest problem is that he…read moreis very arrogant. If something does not go well with his repair he makes excuses for everything and will call you crazy or insane. I took a nice vintage higher quality Fisher DD 300 direct drive cassette deck in for service. These direct drive players all have the same issue - glazed idler tires that inhibit take up of the tape. I spent $502.00 at his shop for him to replace the idler tire and do other service to it. When I got it back it appeared to work well, with the exception of tapes now sliding off the pinch roller and wrinkling resulting in a gargled sound. I emailed him within a few days and this was his response: Luis G Galvez Fri, Aug 2, 2024, 10:20PM to me The unit came originally with a high viscosity fluid in the door mechanism to eject the tape slowly, you will notice if you eject the tape several times, the following ones won't open slow, that is the way it was designed, the tape before didn't do that because all the fluid leaked on the mechanism and had no fluid at all, gargled sound is usually produced by bad tapes or tapes that had wrinkles in it; I had tested the unit for a long time and is working as it should Luis Sent from my iPhone I continued using the machine a few more times before getting involved with work during the school year (I work in education). In May I went to use the machine again and had now discovered it had no take up. Knowing the machine was out of warranty, I contacted Luis to see if he could look over it in good faith and see if the failure was something different or, indeed, a failure on his part. This was his response: Luis G Galvez Thu, May 8, 2025, 7:00PM to me Playing bad tapes is the number one reason to make the unit to fail, having the unit on top of the other units also make the unit to fail sooner, and another one is not to clean the heads and pinch rollers. We have recently received a lot of units for repair, please wait a couple of months to bring your unit in and hopefully we will have more time there, thanks. Sent from my iPhone On May 8, 2025, at 5:29PM, Miguel Hi Luis- My Fisher DD 300 has zero take up. It will not play any kind of tapes. I used it a handful of times only. What do you think went bad - idler tire? Can you help me? The repair was 502.20. Was hoping it last a little longer. Thanks. I replied back to his email and said I'd call him later as he instructed me. My Reply: Miguel Olea May 8, 2025, 7:26PM to Luis Thanks. The tapes I played are short tapes that are clean and free of debris and other foreign objects. Nothing sits on the deck as it's on a shelf. I used it maybe a total of 2 hours playing time in July. Today I tried it and it slips FF RW and play has no take up. I'm pretty sure it's the idler tire. I remember it was replaced with one that you made. I know it's past the warranty but was hoping, given the very limited use and the fact that you fixed a double bay deck the month before for around the same price, that you could help me with the labor on this repair. Thank You! Sent from my iPhone When I managed to call him and tell him I wanted to take the unit back he became very defensive and begin calling me crazy and ridiculous. We ended up getting into an argument on the phone and hung up. I left him with this email: Hi Luis, Just want to let you know that I decided not to take my machine back to you. Obviously it is NOT a good deal or relationship for the two of us. I talked to the repairman in Michigan, the one who fixed my other DD 300, and he is pretty confident it shouldn't be a problem. Even though his repair is a "lousy way to do things" it works! I'm torn about leaving a review on Yelp or Google. As a learning experience, don't be so quick to judge people or become defensive and start calling them ridiculous, like you did to me. Also, don't right away try to blame bad tapes, in proper maintenance, or even component stacking as a result of a failed repair. I only played a few tapes and the unit ceased to operate. I'm not the first to bring this up as I've read a few other reviews from people with similar experiences. Please take it as a learning experience. Miguel Unfortunately it looks like I cant get the last email copied and pasted b/c I'm exceeding my word count, but I emailed him letting him know that different tech I sent the machine off to in Michigan found his idler tire replacement with lots of oil on it resulting in slippage. He also adjusted the solenoid and replaced the pinch roller so it wouldn't eat tapes any more. I emailed this to Luis and his response was more excuses and finished off by saying his famous line, "the reason the other tech was able to repair it and charge less was because I had already done all the previous hard work." Again, very arrogant and cocky.

    Universal Repairs - itservices - Updated September 2026

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