Sold my iPad Air 2 for cash. The process took some time, but overall a smooth transaction. Would recommend for people who want to sell their devices that they don't use as often. read more

I sold my MacBook Pro today and my overall experience dealing with Computer Overhauls was quite professional and friendly. The only downside of this trade was that I expected their offer to be a little bit higher. read more

I sold two iPhone 5s with 32GB memory. I went to the store twice - once to get a quote and another time to actually sell. In both times I just walked in without appointment but I didn't have to wait much. The gentlemen who I spoke to were courteous and professional both times. The price that came out was unfortunately less than what I had hoped, but given the age of the model I convinced myself that was a fair price. Although they could not take my iPad (3rd gen) that I also wanted to sell, they kindly gave me a reference to another store nearby where I could sell it. Overall, I liked the staff's professionalism and this was a positive experience. read more

Bought a Used Mac nobody told me what was wrong with it, no briefing at all, so I'm figuring out the issues myself... Thanks.............

It was with great dismay that I realized my time machine/external hard drive was not working. Actually great dismay is putting it mildly as every time I have a computer breakdown I actually come close to a meltdown too. But I have learned over time that the best thing to do in any situation involving computers is to call Computer Overhauls. I like speaking with Yuri as he knows what a computer idiot I am and doesn't seem to hold it against me but really any of these guys are great. When I first called, the tech at Computer Overhauls attempted to fix my computer remotely as I sat there biting my nails. And at first that looked like it might work. Alas, my external hard drive was kaput so I had to take it over to Computer Overhauls and replace it. I could have just bought the hard drive and then took it home to install it on the computer but the likelihood of messing up such a procedure was high. So I humped the entire computer over to Computer Overhauls. Not only did they sort out the drive but they fixed up the time machine and gave me a mini tutorial that I could actually understand. Further, due to my complete insecurity about making the time machine work, they actually kept my computer until the time machine had done its business with the external drive. Oh joy! Quick, easy and working. What more could you ask for? Oh, I know, reasonably priced service. Well, I certainly got that in spades. The diagnostics on the phone and in person were free. Yes, free. And the repair - new drive - was zip too. This is because the drive was relatively new but still, they charged me nothing to install it and back up the time machine. Where else int he world can you get such service? Highly, highly, highly, HIGHLY recommend! read more

I had a relatively new laptop that I couldn't return to the store because it was past the 15 day return period. So I searched and found Computer Overhauls. I sent them the laptop specs, they sent a quote which I found acceptable. I took it in, had it checked and was paid on the spot. No complaints. read more

This is a great business. There's nothing shady and they don't walk to the back and come back out and tell you something. Everything is done right in front of you. I went in to sell my laptop and they gave me a good deal. They also have me great information on buying a new laptop in the future. I would definitely recommend this business and I would patronize this business again. read more

I am very happy that Computer Overhauls was recommended to me when my computer died. They quickly sent an estimate to repair the computer and made sound recommendations based on its damage. I would say that my experience has been very positive-the service is efficient and the help I received was much appreciated. I have now purchased a "preowned" computer and am hoping for the best! read more

Great prices, great inventory and great staff! I had a computer emergency and quickly needed an inexpensive laptop running Windows. Within 20min, Brian helped me find the laptop I needed at a super low cost and I was back on my way. Thanks Brian! You're the best! :) Julia Beatty read more

Great, honest buy-and-sell of computers. Liquid damaged my MacBook Pro beyond repair, and they still bought it for parts from me. Paid exactly what they said they would in the quote, all cash, no hassle. read more

Computer Overhaul quick shipment and item as described. Thanks!

Great spot! Fast techs. Good for selling and buying. I would use them again next time around.

Had a very good experience with selling my iPhone to them. My only qualm would be that I wish I got more for it, but don't we all when we go to places like this? They were prompt with seeing me after a gentleman that was there before me and gave me the amount that was quoted on the phone prior to me going there. All in all I would recommend this place well over others! read more

Very goid service and professional. I recommend this store if you want to sell your broken computer.

Great service via eBay, quick shipping and very easy to deal with. Would purchase from them again!

the people and the service they render BLOW ME AWAY every time i need them . I,ll never buy any where else. THANK YOU

Great Place! A bit pricey, but they do an outstanding and quick job for repairs. So here is my story: Macbook hard drive crashed :( Went to Apple, they would charge $160 to change out hard drive and not be able to recover data lost on old hd. Yeah I know I should have time machined, but there were a few things that I would have lost forever that I could not live without. So they recommended Computer Overhauls. Went to them same day, a bit hard to find as they are on 8th ave (google maps is not right) call their phone # for perfect directions to office. They took a look at it right away, gave me an estimate and documentation illustrated what kind of charges to expect and why. They were happy, friendly and had great customer service. They got to work on my comp and had it ready the next day. It ended up costing me $420 altogether, but they only charged $100 for the hd replacement with the same warranty of service. The comp runs perfectly, the recovery was successful and they even sent me a friendly follow up email to check in on how things were going. Use the $20 for $10 Yelp deal and look around online as I hear they have other coupons out there. They are nice, but remember to explain exactly when and what you need to be sure to get what you want. read more

Good fair resale of my 6yr old laptop, looks like a reputable place to buy a used laptop. No complaints, would def go back. Central location! The guy at the front desk was definitely knew his stuff, if not over geeky but hey that's what you want in a computer place right? read more

Strongly recommend! I brought in an old Sony Vaio in good condition, and they assessed on the spot and I was able to trade it in for money. The service was excellent and I appreciated the whole experience. Convenient, fast, user-friendly. What's not to like! read more

super easy process. I bought in my old computer and walked out within 15 minutes after an honest evaluation with cash $75 in hand... no complaints here, they definitely make the transaction easy and I'm gonna stop back in in a couple of weeks to buy a refurbished unit when I have the time. Definitely worth the trip! read more

Gave me a fair deal on a used Macbook I brought in to sell. Customer service was super friendly and fast. Location very convenient right next to Penn Station. read more

Computer Overhaul is a New York treasure. I've been buying all of my family's laptop with them since 2011. I always dutifully shop across the entire web, newegg, amazon, ebay, local shops, etc, and always return to Computer Overhauls. They sell used laptops like professional. The descriptions are precise, the prices are always fair and attractive, and their warranties are thoughtful and useful (90 days on defects shows they trust their products -- I never had to use it; upgrade to a better model for free if you change your mind.) read more

It was my first time going and doing business with to Computer Overhauls but it will not be the last, it is easy as it gets, I sold my phone and got paid on the spot no nonsense, a straightforward transaction, good people to do business with. read more

I bought one of their refurbished laptops a couple of months ago. I just wanted something for games and a few files when I'm not able to sit at my desktop. (Mom has Alzheimer's so I have to keep a close eye on her in other parts of the house sometimes.) The guys were really nice and helpful and the computer is still going strong. I'd definitely buy from them again. read more

I went here to buy a used Macbook Pro. Overall the experience was good, and the price fair. The guy who helped me was knowledgeable about the computers in stock and easily answered any questions that I had. While he was a little hesitant to show a laptop to a friend (he wanted to see Windows 8), he ultimately did without any complaint (it takes some time to set up the new software once it's loaded)... All together a nice experience. read more

These guys are the best. They helped me to get great value on a computer for my son who treats computers like disposable item

It's very simple. I had an old iPhone and I wanted to sell it. I sent them an e-mail, got a very quick quote back, went in that day, sold the phone, for a fair price at that, and walked out in less than 15 minutes time. What I got for that very easy time was some great service as well. I wish I had more things that needed fixing or selling. Good guys. Appreciate it. read more

I emailed them about a laptop I wanted to sell and was given a quote within hours. This gave me the opportunity to decide whether I wanted to carry my laptop around the city or just try to sell it online. Their price was fair from comparisons I made online. When I went to the store service was very fast and they were straightforward with me about pricing. I ended up Getting $50 less than they had quoted due to some scratches and dents on my Mac. They paid me in cash and I was out within 20 minutes. read more

2 successful visits to Computer Overhauls now. First time they accurately diagnosed my Mac problem in two hours when the Genius Bar couldn't figure it out after 3 visits. They did the diagnostic for free and then understood when said I wanted to have Apple actually fix it since it was still under warranty. They even typed up a report with what needed to be done for Apple lol. Second visit they recovered video files that had been erased from a cf card and then formatted. Such a relief to find tech guys that are reliable and trustworthy. They do a free diagnostic and then let you decide if you want move forward. Great people to work with, they make it simple and streamlined. Also very clean and polished store. I only have good things to say about these people. Thanks! read more

A colleague recommended Computer Overhauls and I'm glad she did. The young woman who helped me was patient and understood what I was looking for. There was no hard sell and her recommendation was spot on. I'll be going back soon for another laptop! read more

I purchased a used iPad Air 2 from these guys on eBay, and overall it was a great experience. The iPad itself was like new, I mean this thing didn't have a scratch and I got it for almost $150 less than a brand new one. Shipping took about a week, and the communication was great along the way. My only complaint would be for the lightning cable that came with the iPad for charging. The cable was obviously not an apple cable as it did not work at all from the moment I got it, and it said on the iPad that the accessory was not supported. But again, the overall experience was pretty good. read more

Purchased used Ipad Air 2 for my son through Ebay. lowest price I could find (compared all of ebay, Amazon, google stores, new egg, etc) was at this store. was not disappointed. fast shipping and effective communication. Please be aware I was paid a $10 rebate to write a review for this company, by this company. They didn't care if the review was good or bad though. read more

My 2010 Macbook recently died, so I decided to checkout Computer Overhauls since they had such great reviews and I did not feel like paying full price for a new Mac. I'm so glad I did, because I ended up purchasing a brand new Macbook Air (still with the Apple warranty) for an extremely competitive price. If you're looking for a laptop, I recommend checking this place out! read more

I sold them my used iPhone 8 today and got $303 back in cash. The quotes they offer online are accurate and they don't try to skimp you, which was super surprising haha. Lastly, they are quick. I was in an out of there store in fifteen minutes. Highly recommend! read more

Went by today to sell a used gaming laptop. I knew going in that it wouldn't sell for much because I did research in advance, but they still tried to get me the most they could for it (and they paid in cash). I got great service and will definitely be back. read more

Always a great experience, I have sold my iPhone5 to computer overhauls and was very pleased with my experience and negotiated price, awesome customer service skills. read more

Computer Overhauls offered a $10 Rebate if I gave a review of my experience. I deposited the check and the check was returned causing me to accrue a $15 return fee and a $35 overdraft fee. Yes, the computer that I received is great but, really, how embarrassing it is to get a $10 check returned to your bank that they sent me. Honestly read more

Phenomenal! I have been purchasing computers from these guys for several years now after I found their ad in the paper. The first purchase was a laptop for myself. I'm currently typing on it; it's always worked great. Since then, I bought 3 computers for work, 1 for my boss, and one for a friend through Computer Overhauls. I've been in for 2 repairs as well. Everything has always been top-notch. Very low reasonable prices, knowledgeable staff, and the turnaround was fast for my repairs. I don't really have any complaints except that I know the staff has to deal with hundreds of idiots every day.... so, I wish those people weren't in front of me in line. read more

Great service and good packaging. Accurately described product.

Good experience, item as described and fast shipping. Also customer service was excellent, all my questions were answered promptly.