Great job!!!! Love them!!! They were so quick and timely. It was such an easy process! read more

Don't go to this place to fix your phone. They will break your phone and lie about it. They are also extremely overpriced for the area.

This is one of the few places in NYC that repairs Apple Watches. My watch was on the verge of having its screen fall off. For $20--originally $30, with a $10 discount if you write a Yelp and Google review--I had my watch repaired with minimal scratches. read more

Update! I was able to get my composter fixed somewhere else! This shop made me think it was unfixable after holding onto it for 3 weeks, do not go here. read more

They fixed the screen of my phone. Quick service, great customer service. Was easy to contact them . Will definitely go back to them!!! read more

Responsive and fast. Did a great job. I got my phone screen protector replaced. Thank you!

Amazing prompt service at a very reasonable cost! Convenient location as well! Will come here for any relevant needs!

The guys at Mr. Fix are fantastic. I was worried that my computer was beyond repairing, but they worked on it until they found a solution. They were easy to deal with, they fixed my computer in the time they estimated, and the price was totally reasonable. I can't recommend them enough! - Mike B. read more

Great fast service! I literally went to eat some lunch and came back and it was ready.

Alex fixed my phone in such a short time, I thought it was water damage, but he took the time to take a look and fix the phone completely, expectations were more than met, thank you guys. read more

Happy to report that AMEX successfully challenged the payment I made to Mr Fix. After three weeks I did receive a refund.

Quick, easy experience getting a cracked iPad screen repaired. Reached out for price quotes via a Yelp project. Mr. Fix provided a fair and reasonable price and quick and clear communication throughout Yelp messaging (no direct emailing hitch always annoys me). Whole experience was smooth--dropped off iPad, they took phone number and provided updates via text. Repairs were done on time (within a day)-think it could have been same day if early, but I didn't drop off until end of day) and, more importantly, done well. They also feature a $10 Yelp check-in discount. It makes me weirdly happy when I have an easy and wildly successful project completed via Yelp--like iit'svalidating my random internet life choices or something--and this one really did the job. read more

Avoid this repair shop at all costs. They offered $5 off for a good review -- that should tell you something. Let me share my experience. On the morning of April 26, my Alienware R7 desktop completely failed to power on -- totally dead. With zero experience in PC hardware, I brought it to this shop. By April 27, they told me my graphics card was broken and replaced my original GTX 1080 with their RTX 3060. The machine booted, and they charged me $280 plus tax -- $304.86 total. Red flag: The receipt listed the replacement as an RTX 3060 Ti, but they only installed a regular RTX 3060. This wasn't just sloppy documentation -- it raises the suspicion that they deliberately tried to pass off a lower-tier GPU as a higher-end one and charge accordingly. Soon after, I realized the RTX 3060's performance was worse than my old GTX 1080, so I bought an RTX 3070 online and asked the shop to install it and refund me for the 3060. They agreed to a refund of only $200 (for the card) but kept $80 as an installation fee -- already a steep charge. Then came the disaster. After taking my computer home, it worked for just under 48 hours, completely dead again. So, I brought it back on May 3. On May 5, they told me the real problem was the power supply and spent three more days diagnosing it. At that point, I already suspected they had misdiagnosed the first time -- I texted to ask if maybe the power supply, not the GPU, was the root issue. They confidently assured me that if the power supply had been bad, the computer wouldn't have booted at all the first time, and they hadn't made any mistake. It was only later, after doing research as a NYU Tandon student, that I realized what likely happened all along: the power supply had probably been failing from the start and couldn't handle the high-power draw of the GTX 1080. When they installed the lower-power RTX 3060, it reduced the system's power load just enough to keep it limping along for two days -- but the underlying issue (the failing power supply) wasn't fixed, and soon it failed entirely. If they had properly diagnosed the power supply issue in the first place, this whole chain of problems could have been avoided. By May 6, my new RTX 3070 arrived with a new power supply, which I took to them. They told me the machine would be ready by May 7 -- but when I checked that evening, they pushed it to May 8. When I asked why it was taking so long, they gave vague excuses like "it's normal." The final blow: on May 8 at 3 PM, they claimed the new power supply worked, but the RTX 3070 couldn't run because of "motherboard incompatibility" -- even though the RTX 3060 worked fine. That's absurd; all my research showed both cards are fully compatible. As a result, from April 26 to May 8, they failed to fix my computer properly. The frustration and sense of being cheated were overwhelming. Even now, they've charged me $304.86, only refunded $163, and refuse to admit any fault. At this point, I gave up on them completely and took everything to Best Buy's Geek Squad, where they immediately noticed that the metal connector on my new RTX 3070 was bent -- very likely due to rough handling by this shop. On May 10, Best Buy completed the repair and professionally installed the RTX 3070. Most importantly, their repair report clearly stated that my original GTX 1080 -- the one this shop had diagnosed as defective -- had no issues whatsoever. This proves beyond doubt that they made a false diagnosis just to push their own graphics card sale. This is not just negligence -- it increasingly looks intentional. Their own website claims their technicians are professionally trained, but even someone with basic technical common sense would know that if a PC doesn't power on at all -- no lights, no fans -- the first thing to check is the power supply or motherboard, not the graphics card. Yet they immediately claimed it was the GPU and pushed me to buy theirs. That level of incompetence is hard to believe in from a so-called professional shop. It points to deliberate fraud. Let's not forget -- first, they said my GTX 1080 was bad. Then, when I brought my own RTX 3070, they claimed it couldn't be installed due to "motherboard incompatibility." Yet somehow, only the graphics card they wanted to sell me magically worked. The pattern is clear: they wanted to force their own hardware onto customers. That's not a coincidence -- that's a scam. I spent enormous amounts of time, money, and effort dealing with this situation. In the end, I was tricked into replacing a perfectly working GPU. My original GTX 1080 -- wrongly declared "broken" -- is now worthless to me. That's a direct financial loss caused by their fraudulent actions. They misdiagnosed the problem, pushed unnecessary sales, gave me a lower-tier GPU while charging for a better one, damaged my new GPU, made false claims, and delayed service. Their behavior is deceptive, unethical, and possibly criminal. Report them if you got scammed like me! read more

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AI chatted over Facebook and we agreed that at 7pm I will come and pick up the phone. I was on my way to store 1-2 hours drive and they wrote me that they already sold it was a mistake. Such a disrespectful, unprofessional people!!!!!! If you are a serious I don't recommend to waist time here. I lost my 8-9 hours, otherwise I could buy from somewhere else!!! Plus after writing phone sold they blocked me on facebook. Such a shame! read more

10/10 experience. My ps5 dropped to the ground(yes, it was my cat) and the hdmi port was no longer working. I immediately go on a google/youtube rant to see how it can be fixed. Quickly noticed it was above my knowledge level. I find Mr. Fix in downtown brooklyn and message them through yelp. Quick response and instant quote. I go in and the employee who i forget his name but hes from Venezuela was the best customer service rep ever. Fixed it on the spot and took him less than an hour. Amazing service. Employee deserves a raise!! While he was fixing my ps5 he also helped a few clients that walked in all at the same time. Ps5 back to brand new read more

Mr. Fix fixed my laptop fan quickly and with the most amazing customer service! I had been putting off getting the fan fixed, as I need my laptop for work and was concerned that getting it fixed might take a long time. I stopped by on a Tuesday evening and Alex looked at it in person to confirm the issue. He then ordered the correct part, which arrived by Wednesday evening, and sent a phone alert that the part had arrived. I was able to stop by again with the laptop and get the fan fixed within an hour, just over 24 hours since I first stopped by! The price was also very fair, and my laptop has been running great since then. I will come back to Mr. Fix for any future laptop/phone issues. It's so great to have such a courteous, professional repair service in my neighborhood. read more

José is the BEST! He is super quick, does a great job, and is very kind. Highly recommend coming to get any of your tech issues fixed with Jose! read more

They did an absolutely PHENOMENAL job converting my MX Master 2S into a silent click mouse. Really happy with it, and I appreciate you guys!

I called them and they gave me a price and Jose fixed my iPad on spot - excellent customer service ! Thank you

I took my iPhone to Mr.Fix at 154 montague st.in Brooklyn NY on march 31st. to be unlocked, so that I can use the phone under another carrier. The quote that I received indicated that this issue would be resolved in 2-4 days.As of today,April 10th,the issue has not been resolved. I should have been noticed within the first few days that Mr.Fix was unable to so the problem. If the issue isn't solved by tomorrow, will find another establishment that can. read more

Went in with a broken phone screen and the gentlemen was very nice, gave a reasonable turnaround time and gave me the best options for making sure the phone performed well long term. read more

Speedy and professional service. Had an ipad screen replaced - easy, fast and straightforward. Highly recommend!

Mr. Fix was a huge lifesaver today - My phone fell out of my pocket and the screen shattered. I walked past Mr Fix on the way home and was happy to see it was still open at 6:50pm. He replaced my screen in 10 minutes for less than half the estimated price from Apple and was so nice and helpful. It was honestly such an easy experience and I'm so relieved I don't have to spend my weekend trying to get this fixed. I would recommend Mr. Fix to anyone who needs their phone repaired and I'm so happy to have this business nearby. Thank you, Mr. Fix! read more

They did a great job repairing my phone. It was done quickly and I got all of my questions Answered. Much more economical than buying a new phone. read more

Great service. They did a good job repairing my phone screen. I'd recommend to anyone needing phone service

I got it my iPhone fixed for water damage and it came out nice. Everything works besides the speaker which makes sense though. The fixer is very straight forward and was easy to work with! read more

Fixed my Gen 1 ipad for a great price. Service was quick and the guy was super nice! Used an original apple applied part which fit nicely even given the fact that the ipad became bent when i broke it. Only downside was that the original quote they supplied was for a third party screen, which had no guarantee of working w apple pencil, so i had to be up upcharged to the more expensive part. read more

Great job. He said he needed 45 mins to fix the glass on my iPhone 12Pro camera and did it in under 20. His shop had tons of people too. It's a testament to his good service. read more

They charge top dollar ($200 to repair a screen) and do not use apple parts, voiding my warranty! The repair didn't even work, twice, resulting in my having a non working phone I had to take back for them to fix. Then they erased my phone! They finally replaced the screen with an apple one but not without whining that it "was expensive". Really? After all you put me through?? So infuriating. You should have done the final screen replacement for free and APOLOGIZED. Run. Never use them for ANY repair!! read more

I've used this repair service several times. Repairs done on time and done perfectly. Would definitely use again.

My son needed his iPhone screen repaired. Did a quick google search and found Mr fix in the downtown Brooklyn location. Receive excellent and fast service. The phone was ready in an hour. Customer service was great. Recommended if you're in need for repair. read more

After sitting at the Apple store for over an hour before being told my 6mo old iPhone needs a $400 repair, Mr fix had my phone repaired for half as much and in less time. I'd choose them again if my iPhone 11 Pro Max needs work. Thank you! read more

Cracked my iPad screen- Mr Fix replaced it in a couple hours for Far less than the replacement cost I was given at the apple store. Very grateful for the service read more

Alex did a great job. iPad with cracked screen was returned in excellent condition. Fast turnaround too.

Great service. I had to repair the screen on my I-Phone. It was done on the same day. I will definitely use them for the future repairs.

Couldn't be happier with the service here! Fixed my cracked screen in about an hour. I was pleasantly surprised with the price as I had presumed it'd cost a couple hundred dollars but it was far less. I'd highly recommend Mr. Fix! read more

I got a battery put into my iphone 6S plus from this shop and it turns out the repairman put my phone back together wrong so the camera and the speaker no longer worked. Took me $169.00 repair from the genius bar at the mac store to get it repaired. i don't mean to belittle the guy at "Mr'Fix' (HA!) but he doesn't really know what he is doing. don't bring your phone here, it will end up costing you more elsewhere. Should be called Mr. Break. read more

Great service; very friendly, quick turnaround, and phone was fixed no problem. Thanks!

screen isnt apple certified so it stopped working/responding to touch after 3 months..very dissapointed.

Prefacing this review by saying that I, like every other millennial, have a deep respect for people that work in the service industry. I have done so myself, and can confirm that it is grueling, and awful, and pretty much bad in every way imaginable. What makes it even worse is when you're having a bad day and some unsatisfied customer speaks to your manager, or gets on yelp and complains. However, keeping that in mind, I still have decided to come home, create a yelp account, and take the time to write this review. To set the scene, it all started when I woke up one morning and the screen of my IPhoneXR was cracked. Like the kind of cracked where you cant see or use it. I originally took the phone to my service provider, who said that they would be unable to help me with the phone, but I did have an upgrade. That sounds like the perfect solution? WRONG! Because the screen was not functioning and I could not unlock the phone, my service provider said I wouldn't be able to transfer the data from my current Iphone to the upgraded one. At first, I considered going off the grid, moving into a hallowed out tree trunk in the forest, and communicating via only letter like some sort of giant Keebler elf. HOWEVER, it was in that moment that I realized there was so much data on the phone I simply couldn't lose (pics of my grandmas, work contacts, hot pics of me I'll never be attractive enough to recreate, etc.) For more background; I am broke. Just like every young person in New York City. And when I say broke, I mean like $0. Like I live in an apartment complex where someone dropped a litterbox that tumbled down five flights of stairs last week, and it still hasn't been cleaned up. I say this so you, the reader, know I'm not being dramatic when I say I live in a literal shithole. I say that to demonstrate just how important that data was to me. I gave up a shiny, new, free phone, simply to try and keep those photos from being forever lost in the universe, never to be seen again. (If anyone is still reading, this is the part where I actually review the story instead of journal) ENTER MR. FIX IT- iPad - iPhone- Apple Repair. I chose this place for several reasons. It had fair reviews on yelp (there was a small sample size), I like the color orange, and the price was fair. Candidly though, it was close to where I work and, as you'll remember I don't have a phone and have been navigating New York City with nothing but a map and a paper clip for a week, I was comfortable that I could find it during my lunch break. Upon entering, I hand my phone to the associate and he asks me what model. I did not know this information because I am dumb. After telling me how much the repair would be, I got down to the nitty gritty with him. I explained that I was more interested in the data than the phone, and that if the data would be erased, I really did not want to fix the phone. He assured me that it would still be there. He agreed to fix the phone and told me that I would pay after. As I turned to sit down to wait, I asked one last time if the data was still going to be on the phone after he fixed it. He answered in both a frustrated and confident tone: "Yes." One positive aspect of this experience was that he fixed the phone incredibly fast. Like so fast I literally couldn't have gone down to the bodega to get a BEC in the same time that he spent fixing this phone. It was honestly incredible and I do think that he may have broken some sort of world record. If anyone from the Guiness Book of World Records is reading this, time trial this man. Anyway, I tried to pay for service and my card declined because, as I have stated, I am broke. I didn't even have the confidence to try and act surprised, ask him to run it again, or give a line about how it must be "something with the bank". Like I knew immediately that that shit had declined. I apologized and told him that I would come back today. Fast forward to today. I slaved away at my silly little job from 9-5 and eagerly made my way to Mr. Fix it to pick up my phone. When I complete the payment and pick up the phone I notice that the screen says iPhone unavailable. I asked the sales associate how to get rid of the screen and he said "plug it in and reset it". When I asked if resetting it would erase my data he said, as confidently and as frustrated as he did the day before "Yes." I was flabbergasted. I was without words. I could not speak. The way this man gaslighted me into thinking I was boo boo the fool for thinking my data would be there, despite the fact that he explicitly told me it would be the day before! I think in a lot of ways, I am responsible for putting my trust into strangers. I'll need to address that with my therapist. However, I wasted my time writing this review because I just think its unethical that a repair shop has IPhone and Apple repair in the Yelp name, but still provided such terrible and misleading advice. read more