I had an iPhone XS Max screen that cracked a bit when it went down face first then badly by someone else on the same day (lesson learned: use a screen protector!!). Unfortunately, screen repair by Apple is $329, and I am not made of money. Found this place and the guy helped me fix it within like 15 minutes. Only had to fork over $200 cash. I didn't run into any issues in the 3.5 months afterwards. Of course, once the screen is taken apart and replaced by another one, the water-resistant quality of the iPhone is gone. (This is another story, but it is my fault for forgetting that and getting water damage on my iPhone display just now.) read more

I never write negative reviews, but here I go I messaged the business prior to booking an appointment and the owner was very nice and prompt in answering all of my concerns. I decided to go in and get my iphone screen fixed - it took about 15-20 mins, very fast! I go home satisfied with the service and put my phone in my back pocket and a few hours later -- there are 2 huge DEEP scratches on my screen . I didn't drop it or do anything crazy with my phone either...... Also, when I try to text or click on an APP, the touch screen thinks I'm constantly pressing down which is super frustrating on my end. I messaged the owner telling him my concerns and he tells me "phones do not scratch on its own, get a screen protector" -- which I thought was a rude. I take it to the apple store and was told that the screen that they used was extremely cheap... Side note -- prior to cracking my screen I had my iphone for 2 years and it has never scratched like this before. Don't waste your time here... go somewhere else... read more

Great service. Very quick turnaround. The only thing that sucks was like 2 weeks later, hand sanitizer leaked onto my phone and completely ruined it which normally wouldn't have been the case because the iPhone X is water resistant or whatever and the amount of liquid hand sanitizer wasn't enough to kill the phone, but when I got the screen replaced here, the waterproof strip was removed and that's why my water resistant phone immediately died and had to be replaced so the $100 Or so dollars I saved ended up coming back to haunt me and I had to pay triple that to upgrade my phone with my provider. I then had to pay out the remaining portion of my phone lease since I couldn't trade it back in. Apple couldn't do anything with the poor either - it wouldn't turn on and they couldn't tell it was tampered with by someone outside of Apple. Sucks to be me lol read more

Farrukh is awesome, plain and simple tbh. My iPhone 6s+ was in pretty bad shape & most places wouldn't offer to fix it. Just stated I needed a new phone and then insert said sales pitch here_______________. Especially, 2 Apple stores. However, Farrukh came in clutch. He fixed my camera, which hasn't work in months. I was finally able to use my phone with out having to use the speaker phone option & even cured my battery issue. For a beyond reasonable price. Best part is he explain in layman terms (I stink with technology). On why & how each thing didn't work & what parts were needed. Even though he didn't have the parts my phone needed, he told me to come back the next day & he would fix it. Farrukh did that and much more !!! He made sure everything was working told me what to watch out for to avoid this to happen. Every NY'er has a guy for their various needs & Farrukh is that guy for me when it comes to my iPhone & iPad needs. Deff a must go to for anyone with mobile device needs and on a budget. read more

I dropped my iphone X in the ocean and as a result of the saltwater and sand, it died on me. I contacted Farrukh at iMasterFix around 3:00 pm, not expecting them to be able to fix my water damaged iphone, walked into the store at 5:00 pm and had a functioning iphone X by 5:30 pm. Excellent service, iMasterFix saved me a lot of grief! read more

We had a small dispute, but I'm happy with how it was resolved. I would probably use iMasterFix again, provided the problems mentioned below are fixed. I came to iMasterFix with an iPhone 6s that had an old battery. iOS' battery health report said that the battery was at 81% of its original health. I wanted a new battery that would get it to 100%. After iMasterFix replaced the battery, I realized the health was only at 87% -- far less than what I had expected. I went back to the store and to talk to the owner and try to resolve the issue. After a short conversation, I asked the owner to see the batteries that were being used. Indeed, they are genuine OEM products, but they are old (manufacture date in 2015). Because of how Lithium-ion chemistry works, old batteries are not going to hold a charge as well as new ones. This seems like the probable reason why the battery was not 100% healthy. After I showed the problem to the owner, he gave me the partial refund I requested, and promised to look into the manufactory date of future batteries he would install. If you're an iPhone owner, I encourage you to check your battery health (Google for "ios 11.3 battery health" to see how) after the new battery is installed. This goes for any installer, not just iMasterFix. I can't in all honesty give a five star review, because all I wanted was a fully healthy battery, and that's not what I left with. However, I believe the mistake was honest, and the owner handled the issue professionally. I do believe that he will resolve the issue going forward. read more

Ugh my poor iPad. It wasn't your fault, you were just hanging out on the couch, minding your own business when we were home for the holidays. And then, out of nowhere someone went and knocked you on to the hardwood floor (cough *mom* cough). and just like that, your magnificent screen went and got a huge crack from top to tail. What's that, Apple wants 250$ to replace the glass on a 500$ iPad. Shocking (not really...). What were we going to do for you? Enter Farrukh. After sending out requests to multiple vendors via Yelp (awesome feature, you can send your request to multiple shops at once - if you didn't already know), Farrukh got back to me with a reasonable quote and had stellar reviews. I brought my iPad in and the next day got it back with a replacement screen. The work quality was really good, and the screen is sharp as could be (he used an iPad air 2 screen, so no wonder it looks great). if you (or a family member) breaks a screen, check these guys out. Once your device is fixed you can start the healing process with your family member (I am almost ready to forgive my mom......almost). read more

I am not sure what's that guy name in store tonight. He has bad attitude, and I doubt whether the repair material they use in this shop is legal. I broke my phone screen and would like to replace it. I asked the owner a question about whether he gets the phone screen from original producer, then he got mad and said that is his job and I should not ask. I feel it is fair to clarify this issue before I spend $120, and the possible reason for him to get mad would be he is scared to disclose his source of phone material. Btw, if you have problem with made in China, you would better never touch iphone anymore later, since some iphone parts are made in China and phones are assembled in China too. read more

I had to get an iPhone screen replaced. Did an excellent job, phone runs as well as ever. They were super helpful and friendly. I will definitely be going back if I ever need any electronic help again. FAST SERVICE!!! read more

I know this guy doesn't need any more 5 star reviews but I had to. My iphone 6 screen popped out at the corner. The screen wasn't cracked, camera still worked, and everything was functioning normally, it just popped out, and despite researching it profusely, I couldn't figure out how to pop it back in myself. I got quoted from 3 different places about a fix, estimating between $80-120. Apple wouldn't even give me an estimate without coming in and waiting in their line. This guy did it in about 5 seconds, for free. I can tell you 100% if I ever need anything fixed again I'll be coming here. read more

Oh my God! Amazing! Great customer service. The repair was done with no problem. The price was very fair! This is now my go to phone repair service! A A +++ read more

So I broke my ipad screen when I was in town in NY. I was desperate to get it fixed ASAP since it was annoying looking at it. I messaged many places around the city and got a response from Farrukh! He's so awesome, very nice, and professional. I dropped my ipad off and got it back in less than 2 hours. The price was very reasonable too! I highly recommend! read more

Couldn't be easier. Perfect quality for perfect price. Never seen someone work so fast, either! Hope to not need to come back for a broken screen but if I ever do, I'll know I'm in good hands. read more

This place did a fantastic job fixing my XR cracked screen within minutes. Farrukuh is knowledgeable and realistic with his input as well as gives off good vibes. Highly recommend. read more

I cracked my screen and saw vertical lines. I thought my phone was unrepairable. I couldn't see my screen. I also needed my phone for meetings that day. It needed be fixed ASAP. I called iMasterFix and immediately they attended me. They did an excellent job repairing my iPhone and screen in 1 hour. I definitely recommend this shop and will go back for some accessories in the store. Thank you!! read more

Farrukuh is a wizard! I went in to get my iPhone 6 battery replaced and I was in and out with ease. Reasonability priced and I will be definitely coming back for future repairs. read more

Super fast service, walk in walk out with immediate cell phone repair. Farrukh is awesome

Literally steps from the E train! In and out service! Highly Reccomend. Seamless service!

If I ever need to get my phone fixed, whether it's repairing a screen or changing a battery I'll come to iMasterFix. The owner Farrukh is a pleasure to deal with. He's quick and friendly and his workmanship is spot on. I came here two years ago to replace a faulty battery on my Nexus 6p (now a known issue with the 6p). It cost $70 and was done within 30 minutes. Two years later the phone still works and looks fine, writing this review on it now. But before bringing it to Farrukh I was about to buy another phone because the battery was crapping out constantly. So instead of spending a few hundred on a new phone I spent $70 and got an extra two years off the phone... and counting. Thank you Farrukh!! On the flip side, no thank you Google and Huawei (makers), who told me to deal with it myself, F*** YOU GUYS! read more

Awesome place if you want some repair done fast and right before your eyes. Farrukh is very skilled and a super nice guy. Replaced my nexus 6p battery really fast and now I have an outstanding battery life. Totally recommended! read more

This place was awesome, they quickly replaced my broken screen. When I had a problem with the screen about a week later, I brought it back and he fixed it right away for free! I would definitely recommend this place to anyone who needs any iphone/ipad repair. read more

I had a Samsung Galaxy s6 with a cracked rear pane. iMasterFix saw me immediately and fixed my phone in 10 minutes at an extremely reasonable price compared to other quotes I got. Also, the owner was extremely kind and helpful. There is simply no reason to go anywhere else. read more

Honestly really disappointing that I have to leave this review, because the guy here is a nice dude. But you get an option between screens: a generic cheaper version, or the "high quality" "same as apple" screen, which for some reason even costs the same price as apple. Why come to a sketchy little place if you're not even saving money and you're guaranteed authenticity for the same price AT APPLE? Anyway, my iPhone screen was cracked. I opted for his "quality" screen fix at $100. He fixed it quickly, and I left pleased with my fixed phone. 1 month later and my phone display has all sorts of issues. Certain areas don't respond to touch at all, there's a random yellow circle on the top of the screen, blue circles appear on other parts of the screen randomly, and I have to constantly clean it off, restart apps and the phone itself. Basically it's in a worse place than when it was just cracked, and I paid way too much for that. So very disappointed with this outcome, especially given the price and these reviews. I'd just go to apple. read more

This guy is great - quick, professional, reasonably priced, reliable. Had my screen fixed there (twice) (because life happens) and he was great each time. Went back to get headphones, too. Seriously, go there! read more

Came here to get my Nexus 6P's battery replaced. As the other reviews also suggest, Farrukh knows what he is doing and that too at a reasonable price. I was good to go in just about 10 minutes and my phone lasts much longer than before now. I strongly recommend him for any kind of phone repair. Thanks! read more

Stopped in today to have my iPhone 6 screen replaced. The guy who repaired my phone was awesome! It took only 15 mins and was $30 cheaper than The Mobile Spa on Bleecker Street where I've gone before with less than stellar results. Go here!!! I have had to replace my iPhone screen a lot. Trust me. This is the best place I've been. read more

Wow!!! What an amazing experience! I had submitted an inquiry on a website that sent it out to about 20 different vendors. Not only were they the only ones to respond, they were extremely responsive and diligent. I brought in 2 phones to fix. Via email, they quoted me a price on each one. One of them was relatively simple but the other one proved to be very difficult to fix. They spent numerous hours on it yet they honored the very low price. It is so rare to find a company that is both qualified as well as honorable. Needless to say, I highly recommend them!!! P.S. They are very convenient to get to. There are a number of trains that are right around the corner. read more

After fixing the screen of my iPad. A couple of days ago my husbands Note 5 was bootlooping on its own and could even get pass the welcome screen. Calling Samsung was a bust. So I wondered if Farrukh was able to help. My husband took the phone in and we gave it a couple of days till the tech guy came in. And like magic the phone was fixed like new. No glitches, making clear clear calls, and no more restarting on its own. Not only they fix screens but they were able to help us with a software program. They definitely look out for the customers best interest and not charge you till they know the issue. Trustworthy and reliable. From now on they'll be our goto tech guy. It's hard to find a business that cares more for their reputation than money. This is one of em. My review is based on my experience. I was not paid or offered anything for this review. read more

Farruk is great actually. He is very logical and does a great job all the time with his work. I was actually in the store recently and witnessed a customer who was not happy about her screen being fixed and she seemed to me very adamant that she was inconvenienced for coming back to get her defective screen fixed. Farruk was very logical explaining to her what happened but she seemed to not get the situation and she was blaming the two weeks this was a problem. Seemed like she wasn't as inconvenienced because she was there with another phone in her hand using it. I was a bystander listening to both sides and Farruk was very logical. I didn't know what this girl was going thru but I was going to jump in and say actually, Farruk is in the right and the customer was wrong. I think he does a great job explaining the situation to customers and why things do not work and what does. read more

My phone was flickering - sony xperia Z5 and I remember calling and messaging a lot of people to see if they could fix my phone. I think Farrukh was the quickest in response and explained a little over yelp messages about what was the potential problem. Once I bought my phone there, they had the piece to fix it ordered within 2 days and fixed my phone in the allotted time they said they would - 2 hours. I would definitely recommend them to someone who needs their phone/electronics fixed. read more

Farook did a great job fixing my Pixel phone, which needed a new battery and a replacement screen. Service was sick and communicative. Will definitely use again if I need to in the future! Thank you. read more

The guy who fixed it NEVER told me "upfront that generic screen is a low quality (china copy)". Such a liar. Such terrible work done here. The china copy barely works and has horrible sensitivity to touch. Again, just go to the Apple store and have it replaced. The regular screen is the same price. read more

IMasterFix is only guy with confidence to replace battery on my HTC phone. Price is good too. Owner/tech did the work. I checked many other places, but they only want to touch popular brands -- iphone, samsung and sometimes LG. Another high star place said they did HTC, but when I went to their store, the techs wanted to upsell/bait-switch me saying opening my phone would probably require a screen replacement as well and jacked up quoted price 40. Not what I wanted to hear from pros, when I know this work is doable, just risky by an amateur, and knowing my original screen was just fine. IMasterFix had to order my battery, and it took longer than expected, but it was worth the wait. My phone should be good for another 2+ years. I'm glad I found iMasterFix. read more

Excellent fast service at fair price. Able to fix my botched repair, so well that we were able to trade in the phone to Apple for money back. Location is strange, but high quality repair read more

The battery on my Nexus 6P phone was getting old, with the phone shutting down without notice. The battery had to be replaced. I called this shop after checking the reviews on Yelp. Impressive reviews. I called and stopped by on the same day. The battery was replaced in front of me in less than 20 minutes, without a scratch to my phone.... So impressive. Very reasonable price. I love when I encounter people who are passionate about their job and who deliver an excellent result (usually, one goes with the other). Best decision of the week. Thanks again. Please keep up the amazing work. Cheers. Highly recommended. read more

Farrukh is the man. He fixed my phone screen and even offered to troubleshoot some more at no cost, even though he'd already fixed the screen. He knows his sh*t. read more

Great Guy! He fixed my phone in under 15 minutes! I highly recommend!! He also was able to see immediately and happened to be waiting on the steps for me when I get there, and my phone was broken into many pieces. read more

About a week ago, I dropped my phone and the screen completely came off. I brought my phone here and Farrukh and Alex were able to fix it. I thought the screen was the only problem, but my camera, battery, speaker, and home button were all damaged. Farrukh and Alex fixed it for a really great price (and had an NYU student discount), and even threw in a glass screen protector and a case along with fixing it. Farrukh is really kind and intelligent, and let me charge my phone while I waited for a friend (along with having a good conversation). I didn't speak much to Alex, but he worked quickly and efficiently. Before I left, Farrukh made sure my phone was in working order and neither he nor Alex complained or charged me more for the extra repairs they ended up having to do (the speaker). If you need to get a phone repaired, definitely take it here: they're fast, intelligent, and extremely kind (and their prices don't hurt either). read more

iMasterFix is really accommodating and professional. I had two broken phones -- a Samsung S4 with a cracked screen and a Nexus 5X with water damage -- and they were able to repair both in short order! The S4 within 2 hours and the Nexus within a day. Since I didn't have a working phone, Farrukh emailed me as soon as the phones were ready to pick up. The prices were really reasonable -- $140 for the S4 and $110 for the Nexus. They even threw in a deal to replace the Nexus screen since the water damage had discolored the bottom. I totally recommend iMasterFix for peace of mind and a good-as-new phone :) read more

Fair prices, great service, what else could you want? I came here to replace my Nexus 6P battery. At first I brought it to UbreakIfix. After waiting a week for my battery to come in, they refused to service my phone because they didn't know how to fix it. So I took the battery to Farrukh (he gave me a small discount for bringing my battery, though he already has them on hand). It seemed like he was done in 10 minutes. Easy! I will keep coming here for all my repairs. read more