My iPhone 12 Pro Max back glass unexpectedly cracked. I researched on yelp for the best service and price , and that's what you will receive with Kevin from First Technology. He answered in a timely manner all of my questions , he's friendly , and great at what he does. Was ready in about 2 hours. When the unexpected happens , run to Kevin !!!! read more

I got my camera fixed yesterday and it costs $30, that was fine and he did replace it but when i asked for protections privacy screen that was worst choice I ever made, check photo and you'll see what I'm talking about. That ain't call private, my girlfriend told me that she can see it right next to me it just dark. Btw that thing cost $40. Good luck team with updates and reply to owner saying Well, look what you said to every customer who is leaving a bad review. Feel free to tell everyone that they are lying. You called for price and I accepted it, I'm okay with $40 bucks. Why do I even have to lie? Shame on you. How about just don't leave wrong message to confuse people whoever is checking. And remember that day i came back to you and asked for more privacy screen? u told me that's what u got and nobody wants that. Listen, I don't know about others but i personally want more privacy rather than just making it darker (adjusting brightness is sufficient) Do we have problems? And when you told me that's only screen, what did I told you? Put it back yeah? Did you? Thanks for reply anyway Btw it just 40 bucks I'm not gonna waste my time and do it over and over again, Gas is getting expensive :) read more

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There was a point during my college days where I was breaking my phone screen every few weeks - even with a life proof /otter box case on. The owner is amazing & does repairs quickly. Prices are more than fair and affordable. The very first time I came here the owner did a battery, camera, and screen replacement for my iPhone 6S+ in under an hour. I believe he charged me something to the tune of $240 - this was back in 2017.) To be honest I really don't understand where the negative reviews came from... I've literally replaced my screen so many times it's easy for me to tell a crappy quality screen from a good quality one. (Spend the extra money for the OEM screen - think it's only $15 more or something like that) The owner is the real deal & I recommend this place to EVERYONE who asks. read more

I dropped my Apple Watch which left a big crack on my screen. Apple charges ridiculous $300 for replacement. I came across this store and owner is absolutely friendly and offer a really reasonable price for fixing it. This is after what I got. I am absolutely satisfied with the fix. read more

First Technology iPhone Repair - Cracked screen. - Mobile Phone Repair Near Me - New York, New York

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The work done here is absolutely brilliant. I have had many iPhones repaired. Screens replaced. Batteries changed. Always got great service at very reasonable charges. I once paid $60 to replace a battery on an iPhone that Apple wouldn't service and recommended that I spend $600 - $800 on a new 3 generation old iPhone. I have been going to First Technology for over 10 years and always recommend them to all my friends. read more

I love this place. They're so honest and very proud of doing good work. I highly recommend.

Beware, this guy will tell you he's selling an Apple certified screen but the screen is cheap and rubbish parts (not original)... Went back after my screen was broke thinking he would at least replace it because it broke after a month. Didn't even drop it and had a case on it. The screen broke I believe because of the freezing weather as there was an internal screen problem. I tried explaining to him but he just yelled and yelled at me. I told him I was going to leave a bad Yelp review and he decided to start recording me on his phone for no reason then proceeded to call me a bad person and to go work for him to fix my screen. read more

Highly recommend The place is a bit nondescript, but the service was absolutely great. No frills, no up-selling, just very great, straightforward, and reliable service. read more

DO NOT BUY ANY APPLE ACCESSORIES HERE. I came here one day primarily to buy a bunch of old vinyl records, because they also have them for sale there, and they have a good deal on them. I also lost my headphones and a power adapter so I bought them while I was there, the adapter is fine but for the earphones, one of the ears stopped working after a few days. I knew it wasn't brand new at first because of the way the package was glued up, but all I need is a working headphone at that time. So I called in one week later to a lady telling me to bring my headphones back and they'll exchange it, then I came back and they told me to go the apple store, because they can't do anything about it and there was no lady here that had told me to come back ?? And its even more expensive than normal official retailers at 35$. read more

First Technology iPhone Repair - Mobile Phone Repair Near Me - New York, New York

I took my phone to many different places before coming to this store, and none of them were able to fix it cuz there was mixture of software and hardware issues. I found this store in a random search and didn't have much hope, but magically my phone came back to me in a few days like a brand new one. I would definitely recommend this amazing place for anyone who has troubles with phones. I would give it a 10 star if possible. read more

These guys are terrible. I brought my perfectly fine iPhone 8plus to replace broken back glass.When I retrieved the phone, my Wi-Fi no longer worked and the owner, Kevin, said it was my fault and charged me another $50 on top of the $80 to the same job. this outfit, who I found via the Yelp service request feature should be taken down! I had to travel on business and so bought a new phone rather than deal with this fraudster! STEARNS clear! read more

Down to earth, practical, honest, affordable for what I needed done. I was satisfied with the results.

Did an excellent repair job on my big iPad Pro screen, and even went above and beyond to secure a little crack in the frame. Maybe a little more expensive than some, but I would tryst him again!! read more

He damaged my phone and just told me to call 311 and took a picture of me without my consent when I travelled all the way to get my phone fixed ( according to his warranty). He started yelling at me cus I wouldn't spend more money and started yelling that this is America. It was a very unsafe and stressful environment, the customers that were behind me got scared and left. A total scam. read more

Quick to respond for a quote, fast service, good communication, and a perfect repair. Highly recommend, I will definitely be back (well hopefully I won't break anything and won't have to return... but if I do...you get the point). read more

I just walked in to look for an iphone for a relative and i looked at an iphone 11. I made him an offer, obviously lower than asking, and the owner just grabbed the phone from my hands and started yelling at me. Very disrespectful, rude and be aware. read more

Super nice guy, great vibe in the place, clean and quick, quick service. It took a little while to get in and out of the venue, but I didn't mind too much as he seemed to be doing the best he could with his workload. Oddly enough, a baby bird happened to fly into the store and he reacted very professionally, while making me laugh. The bird was safely removed and my phone never looked better. read more

First Technology iPhone Repair - Front of store - Mobile Phone Repair Near Me - New York, New York

I was in and out in less than ten minutes! He brought my old iPhone7 back to life with a new battery for $45. Lots of old LPs to look at while you wait. I would have bought some if I wouldn't have had to carry them around all day. COVID precautions are in place. read more

Great sevice , value for moeny and great coffee next doors while he repairs your stuff.

What's better than cheap, fast and Convenient? I dropped my phone accidentally on the next block and it was in a bad shape. Fortunately this store magically appeared on screen and my phone was as good as new after a short surgery in the store. I was skeptical of leaving my phone while walking around the area so I stayed to chat with them. Really nice and friendly!! read more

Had a good experience with the cracked iphone and them fixing it but the guy Ben who helped us kept telling us to write him a review or he wouldnt give us free tempered glass screen protectors for the check in. Isnt a check in free. Why do I have to write a review in order to get what i want. ANYWAYS HE SCAMMED US AND I OPENED BOTH SCREEN PROTECTORS AND THERE IS NOTHING INSIDE OF THEM... im not lying because he gave us two and nothing is inside both of them. And he wouldnt give it to us until we were about to leave. read more

First Technology iPhone Repair - No screen protector inside, what a scam. - Mobile Phone Repair Near Me - New York, New York

My iphone screen was broken today. And I'm glad that I found this shop. The staff here was super nice. He fixed my phone screen in 20 mins and charged with a reasonable price. Highly recommended for their service! read more

I needed a quick and cheap repair of a cracked iPhone 7 screen ahead of trading it in to AT&T. They were able to replace my screen in about 15 minutes and for just $60 (generic screen; they also offer original replacement for $75). This shop is a bit off the beaten path in Chinatown but worth the extra steps. read more

I brought in my "iPhone XS" to fix last week and they did a great job. Originally I had this in my back pocket and I sat on it by accident and was looking for a local repair shop to get this fixed. Also bought a really old vinyl record from them. They're a mom and pop shop and supporting them helps the local community. Thanks! read more

First Technology iPhone Repair - Very intricate work. - Mobile Phone Repair Near Me - New York, New York

WOW. It doesn't get much better than this when you've smashed your iPad screen. So I completely shattered my iPad screen when going through airport security in bermuda. I thought it was destroyed and had no chance, but I found this place on Yelp and it received outstanding reviews. I asked for a quote through yelp and had a few other questions, all of which responded to extremely quickly. I dropped off my iPad 2 and they called me when it was ready in about 2 hours. When I picked it up it looked brand new!!!! Like nothing happened to it at all. And the price was more than fair, just $79 - and then I used the Yelp $5 for $10 deal too. Highly recommend! read more

This is the best place I have ever visited. They are very considerate and fully work me through all the different options and details. Very attractive price that you very never find in the city. Definitely will recommend to all my friends. read more

I have an older iphone 5S that the apple store was no longer servicing, so I check out First Tech. They have great prices and they're upfront about the costs. They told me it would be about 30 minutes before getting my phone back, because they had another phone they were working on. I went and grabbed a coffee nearby and came back and the battery was replaced. Good experience overall. read more

The back glass of my iPhone 13 was badly cracked and I was able to bring it in and have it fixed the same day (completed in about 2 hours). I'd noticed the cracks were interfering with the camera, so they also were able to fix that. Price seemed very fair / lower than what I'd seen elsewhere and phone functioning seems to be back to normal. Hope to not need them again, but will come back if I have another issue! read more

My phone is old, but I love it. Found this shop on Yelp and brought the phone in for a battery replacement, and the service was friendly, fast and reasonably priced! Replaced the battery while I waited (about 15 minutes), and were a lot of cool vinyl records to look through while I waited. Phone is working great! A+ read more

Went to fix my daughter's iphone which had broken screen. Very fast service. I was waiting it to be fixed and it only took 15-20 minutes to finish the job. Very convenient. The shop give 3 months warranty for defective screen which is also added plus (obviously that does not include physical damage). read more

Phone repair took just 20-30 minutes. Screen looks good as ever. Prices amazing. The guys working there are very nice and welcoming even though I came 30 min before they were to close. I will definitely be back if my phone ever cracks again. 10/10 for service, price and bang for your buck. read more

BEWARE YOUR INFO MIGHT BE COMPROMISED HERE. Just came here and basically the guy was pretty rude and kept saying "just gimme your password". How can someone ask my password and gave me a face when I hesitate? i mean, who is insane? Do you know how notorious Chinese for copying intellectual properties? it's becoming int'l problem! My point is it is so common in their culture they have no sense of guilt over copying information. They can copy all of your info & pics in 5 minutes if they want and now he wants my password? WHY my password??? This guy is really shady. There should be a way to fix without breaching someone's whole life information, after all you are fixing "screen"! (Somehow he has to take my phone to the back room where I cannot see). I also asked to see two screen samples ($65 & $80) and he refused & said "how can I show the samples?" Why not? Let me ask you, how would you know if he has two or one then? It's just his words. Lastly when I suggested using Yelp dollar $5 for $10, he said, "I will just give you $5 discount" and discouraged me to use Yelp dollars. I stepped out. read more

Kevin was fantastic and very knowledgeable. Definitely recommend for any iPhone repairs

After 11 months of procrastinating, I came here to get the busted screen of my iPhone replaced. I wish I had come sooner! I originally chose the non-Apple screen because it was cheaper but once I got home I noticed the difference in quality. But I didn't need to worry because I went back the next day and asked to get the actual Apple screen instead. There was no fuss about it, they only charged the difference in pricing, nothing more. They also throw in a screen protector for free! I've gotten so used to the cracked screen that after they fixed it, it looks like a brand new phone - no need to upgrade now ;). I'd definitely come back next time I have a case of the butterfingers. read more

I broke two of my phone screen and the guy fixed both for me within 30 minutes. They are very helpful and responsive whenever I have any problem with my phones. The price is very reasonable and the service is very good and efficient. Strongly recommended. read more

First try, when they've changed it, the sensor worked half it supposed to , second try 75%. When I headed to the place on the next day to make third change, the phone fell from super low bed and totally crushed like it's a 2$ glass. 150$ tho! definitely trying another repair spot next time read more

Amazing experience. In and out in 20 mins changing my iPhone 6 Plus cracked glass. Professional, fast, friendly service. Had a great chat with them. Recommend! read more

I broke my iPhone's screen and they were able to fix it at a reasonable price (compared to Apple store). They were very professional and fast. read more

John was very helpful, knowledgeable and very professional. He solved my problem in a few minutes and charged me a minimal fee. I would definitely trust him with any device if need be. read more

Ben clearly knows his stuff. I walked in with a severely cracked screen. He carefully examined my phone, diagnosed the issue, and fixed it right away. I waited maybe 20 minutes which went by quickly because of his collection of vintage vinyl for sale. Phone looks and is working great so far! read more