I spent something like 8 hours trying to fix my computer having "black screen" issues, when I finally relented and decided to call Flash Tech. They were very transparent about what the costs might be despite it being difficult to diagnose what the issue might be so I appreciate that greatly. I brought it to them and they had the issue figured out very quickly and gave me a partial refund since it was so quick which was very kind. So thank you Flash Tech!! read more

I spoke with Bill on the phone, and he answered all of my questions while sharing advice regarding my computer. The transparency in the conversation and honesty gave me better insights into the steps to take. read more

It would be hard to imagine a more poorly run business. If you are looking for any kind of help with your computer, this isn't the place for you. After one bad experience for a computer repair issue I gave them another chance just looking to buy a power cord for my laptop and they told me I needed to service my laptop in order to buy the cord (which they had in stock). Not sure what planet they live on, but its not one that includes being helpful to potential customers. Lets put it this way, I have made a point to never create a Yelp acct, but my experience with this store has finally pushed me over the edge...do yourself a favor and take your business elsewhere. read more

This is the best repair service I have ever used. You will be charged upfront for a full hour's service. I thought that would be a minimum. Boy was I surprised when they refunded half money since repairs only took a half hour. I respect the honestly! I was also able to pick up an enclosure in store for $30 to preserve my old hard drive. Very convenient. Hopefully I will not need repair services again anytime soon, but if I do I will definitely go back to Flash Tech. read more

2 days ago I went there because my computer has black screen and them there was smoke that came out on my computer. when I went there they charged me $60 for cleaning the dust from the outside and then said they will cost hundred more for open it up. Yes, they charge you $60 for telling you something that you already know. Opening anything cost you hundreds of dollars. Wasted a whole day for me for not using a computer. Their so-called Apple authorized technician's don't know their stuff. That technician was smart enough to tell me this: was it the dust instead of smoke? That has to be the most amusing thing I've ever heard of. Two days later, guess what, my computer is broken, I wish someone had told me to avoid these mediocres and go fix everything myself. read more

My Computer (laptop) was giving me trouble and a friend recommended Flash Tech. They diagnosed a terminal problem (OK pun intended, if you are old enough to know what a terminal is). They let me know what they sell, but no hard sell to buy from them. I paid to back up the data from my old PC I researched what they offered and they were good products. Cost about $200 more than a discounter I decided to buy from them. For $200 more I would buy local, and they support what they sell. Turns out unlike a discounter they test the new laptop before delivering it to you. If there is a problem they return it for you. They took time to explain the new systems and access to me. I really feel that I I made the right decision, and I believe I received more in tech checking and set up support than the $200 discount from a discount service would have given me. I recommend them !! read more

The day I wrote my review wasn't the date of occurrence. It was months earlier and I stand by what I said about the service I received and the fee I paid. It wasn't a virus, you looked for my lost files. A "look" cost $250 and no files were found. Just be aware consumers and get all costs up front. And hopefully the rude guy up front is gone. This business can't ever admit they did anything wrong as you can see from their responses to their Yelp reviews. There are 2 sides to a story and they might both be right but as an owner of a business, you might want to throw a mea culpa in once in a while to show you understand the frustration of your customers. read more

Friendly, professional, quick enough turnaround. They're strict (good) about covid stuff, and gave me a receipt for everything they did. I like a fastidious shop. read more

Excellent service. They're thorough, fast and it seems fastidiously honest. It's good to know one has a service like this in the neighborhood. read more

THANK YOU! GOT MY EMAIL BACK! PLUS A FREE JOKE Thanks for fixing my email yesterday! Matt is great! Just now my 96-year-old father Steve called and told me the following joke, which, astonishingly, applies: This lady went out to her mailbox at the curb, opened it, looked in, and slammed the door shut. Then she marched back into the house in disgust. Five minutes later, she went back out to the mailbox and checked it again. Again, she slammed the door shut and started back into the house. A neighbor called out, "Are you alright? Is everything okay?" The lady replied, "I don't get it! My computer keeps telling me that I've got mail!" read more

I brought a Mac computer my office gave me to Flash Tech that I wanted to clean up and give to a family member. I tried to restore it on my own but was a little over my head. The team at Flash Tech was very fast, charged me the lowest possible price for what I needed, and kept me up every step of the way. I really appreciate transparency, friendly service, and quick turn around time! read more

Strongly recommend! Very professional services! My laptop had blue screen and would not start windows. I was worried about losing data. I spoke with tech support of the manufacturer but did not get resolved. I sent the computer to school's IT and did not get resolved too. My friend recommended Flashtech, which looks a small store in Hoboken and only accepted appointment, so I did not go there in the past although I live very close to the store. After I did some research about computer tech stores, I knew that Flashtech has been doing this business for almost 30 years, and I saw many good reviews. I think I could trust Flashtech, so I went there and dropped off my laptop on Friday. Guess what happened. On Monday, the computer was fixed! I did not lose any data! They asked for a deposit for one hour service, whic was $120 plus tax, but they only charged half hour, so they returned $60 plus tax to me. If you encounter any computer problem, which is very often nowadays, don't hesitate to contact Flashtech, particularly if you live or work in this area. You should be very cautious to select the store because you don't want to lose data and you need real professional service. read more

Great staff and great service. Highly recommend with confidence and trust. They worked on my Mac mini and a part inside broke as they were repairing it. They replaced the part without hesitation or charging me extra. They were meticulous and courteous. They work on PC's as well. They will be my go-to repair place from now on. read more

HIGHLY RECOMMEND! I've been building computers for more than 20 years, I'm very familiar with the ins and outs of computer tech problems. I recently came across an issue I was not able to resolve myself and in my methods of figuring out what to do, Mike the Manager of Flash Tech was very informative and helping during the entire process. It's never fun to have computer issues, but when it comes to quality of service and an establishment that sticks to their word (which feels like that is hard to come by), this company stands out. Not only is Flash Tech very fairly priced for what they're doing for your product, but they are more than happy to help you in the least expensive way to ensure your satisfaction is met. I couldn't be happier with this service, I highly recommend anyone having issues to go there, and if I have any more issues I cannot figure out I will be returning. read more

This might be an odd review, but I didn't actually use flash tech for my computer repair. I think the gentleman's name was Mike that helped me. I explained to him what happened to my computer that wasn't working and instead of taking my computer to "fix" and my money, he was completely honest and told me, he could try to fix it and maybe salvage some data from it, but it wasn't worth the risk. That odds were, I'd put the deposit down and it still likely wouldn't work. I appreciated his honestly and customer service. I'd recommend this place to anyone and would definitely go back. read more

I read a lot of reviews about computer repair shops prior to settling on Flash Tech. I could not have been more pleased with my entire experience. I was helped by Michael and Matt, both of whom spoke with me throughout the entire process of fixing my computer and who could not have been nicer. I took in a MacBook with a damaged screen and was given a very honest explanation of what might happen when the computer was opened up and how much money I was looking at spending. Once opened, FlashTech called me to inform me of the damage and run down of what had to happen next. I thought they were completely honest and fair and did not do anything with my computer without calling to consult me first. I especially appreciated that they took the time to explain every issue and help me understand it. My computer is good as new and I could not be happier. If you want honest service, Flash Tech is that. Thank you guys! read more

I deal a lot with computers in a daily basis and sometimes forget an accessory, cable, or whatever. Price is definitely more expensive than the internet, but you can't beat instant delivery. Whenever I come here, the people are always willing to help me with any questions I have and are generally kind. read more

Brought a computer in to have the hard drive checked out as the computer was acting up. They said the drive was bad- I asked about extracting the data and was told it would cost $800+ as a clean room would be needed blah blah blah. I took the laptop into my office IT dept and told them the story and they did it for free. Did not leave me with a sense of getting a good deal. read more

Took my laptop in which I thought had power problem. They take deposit for one hour which is $100 something. A technician called me after a full day asking for password and told me that they are now going into Phase 2. The next day another technician called me and told me that the problem was the power cable not plugged in properly to the adaptor. The technician than asked me since my virus software has expired if I want them to install a free software. Without much thinking I said yes. When I went to pick the computer, they charged for the full $100 something deposit. When I asked if they indeed took 1 full hour, the response I received was that 30min was spent on identifying the power issue and the other 30 min was spent on installing virus software and running some checks. It took full 2 days to fix the problem of loose power cable and cost 100 something. I went in after reading the other reviews that spoke of giving honest fee assessment and refunds, but I doubt I will go back. read more

Same sentiment as Jon J. These guys are super friendly and helpful!! Called them to inquire about pricing and issue. After discussing what attempts I had already made with laptop, the guy was super honest and super helpful. Ultimately I will just buy a new laptop and won't need their services, but if I have any further issues I will definitely go to these guys without any hesitation. read more

These guys are crooks. The main guy had terrible customer service and lacked communication skills. I had a virus on my laptop with pop ups that I wanted removed. I walked in and he explains that they can guarantee how long it will take but it is $125 for the first hr and that this type of service should only take an hr. I paid the $125 and left my laptop. I get a call that night by a technician saying everything looks good and that I will receive a call in the morning to wrap everything up. I get a call in the morning by a different technician saying that the laptop won't turn on and that it will cost another $125 to wipe it clean and try to get it back on. I was so frustrated. So i wind up paying $125 and now i can't even get the thing on. A total waste of time, BS shop and unprofessional. read more

Honest, conscientious, informed. As it turns out, there was a limit to what they were able to to do help me with my slow, brick of an 8-year old computer but they set my expectations realistically and got back to me with a prompt diagnosis. They handled everything impeccably, from intake to timely service, I couldn't expect a better experience. I highly recommend Flash Tech. read more

I got computer chargers from here, they all lasted a week. Not quality at all. One time I was just using my cellphone waiting for the guy with grey hair to give me service, I was near the counter and he got hella triggered telling me that get out from there that under no circumstances am I allowed to stand near there. He went insane. read more

I received excellent advice and service. The optical drive on my laptop was not working and they were able to replace it with no issues and in a timely manner. I also got it back cleaned. Would definitely recommend them and would return to them as well. read more

Great service experience today. My MacBook Air had a trackpad issue. I brought it in for service. Machine was diagnosed and repaired in same day. Knowledgeable and efficient staff. read more

Here is a unbiased review of my recent computer PANIC! I received truly professional and outstanding service at FlashTech when I was having a computer problem. I was unsure about how the process works and was afraid of getting ripped off about something I know very little, but they walked me through the whole process on the phone and explained their very detailed billing and additional work approval system. It was explained which components and cables I needed to bring and those that could stay at home so the process could be 100% thorough. When I brought my equipment to the shop, they recorded very detailed notes for the technician who would work on my machine, and had me approve them. I received a call from the tech after he had discovered the problem and was provided with solutions and also offered some additional options. When I went to pick up the equipment, everything was ready and I even received a refund from the deposit I had originally provided. My only regret is I did bring my computer to them sooner. How about that a happy ending to a computer story. read more

Ah, finally - a computer shop that knows what they're doing. After placing 20 calls today, I finally found someone who knows what a mini-ITX board is! And they were really friendly. If you need a system built, I recommend Flashtech. read more

I have been going to these guys for over ten years, and I have had two gaming machines built for me. The first machine lasted over 7 years that in itself is a statement on the work they do here. My most recent machine I requested Windows 7 to be put on it, if you check their setup for the model III rigs they build they come with Windows 10. I asked them if it was possible to have Windows 7 installed Mike advised me to go with 10 but I insisted on 7. He did it my way and it took a while for the updates to be downloaded but they kept me appraised of the progress. The machine is a Beast, it runs my game flawlessly! I am more than happy with their professionalism and integrity. I will continue to go to them for all my computer repair or builds in the future. I strongly recommend Flash Tech! read more

I came to flash tech with all hope lost that I would be able to retrieve extremely important date from my hard drive on a system I believed to have crashed. The guys here were extremely professional, provided extended knowledge of the situation and guided me step my step on my options. Not only was the entire process seamless, but they were able to get me the answers that my tech support line couldn't give me as well as restore my system and backup all of the data I thought I had lost. I absolutely recommend them for any computer related issue, big or small! Thanks guys!!! -The Bella Ro Team read more

I had a problem with my PC and brought it in to Flash Tech Not being a tech person I had no clue all I know is I couldn't loose my programs and needed my computer back up and running later that day. Deadlines to meet. The techs were great, kept me inform and found the problem after a testing period what had gone wrong. I couldn't thank them enough as my computer was back in my office by 6PM I had a smile on my face and a feeling of relief - they didn't try to make things worse than what they were and even offered some advice moving forward. I appreciate their time and dedication and would recommend FLASH Tech to everyone Thanks Jane M read more

Bad Customer Service by MANAGER. Rude and I will never use their services or give them a recommendation. There is never any reason to be snarky with customers. I am glad they can afford to turn customers away. Avoid at all costs read more

Terrible service, terrible everything. The basically stole $117 from me and fixed nothing on my PC. Should not be in biz. please stay away!! Im still fighting to get $117 back and they won't let up! read more

I had a great experience with Flash Tech. My toddler inadvertently broke my flash usb drive and I thought I had lost all my files. In a total panic, I called up Flash Tech. They were patient, super friendly, and explained everything up front. They gave me the honest worst case scenario and hopeful best case scenario, a reasonable price estimate, and told me they would call if they needed to charge me any more than the initial quote. In fact, the repair took less time than they estimated and they ended up refunding me some money back. They recovered all my files the same day I dropped it off with no extra fees. They are trustworthy, reliable, and very personable. I would definitely use their services again for any of my tech issues. Highly recommend. read more

These guys were great. My computer had some hardware issues and they resolved it quickly and cheaply. Longest 1 Hour of service ever.

Flash Tech is the best. I didn't know what to expect from a small boutique type office in Hoboken for my computer needs, but there have been several issues that they were more then helpful in addressing. They always sought out cost effective fixes, sometimes not costing anything, when there were issues that needed their expertise, they were fairly priced and prompt in their service. They are my go to spot for anything computer/Mac related. Highly recommend. read more

My computer stopped booting. I took my lap into to the store, they clearly explained my options. They were very friendly. I was very focuesed on getting my data and less concerned about saving the laptop. They explained that i could try using an external hard drive adapter to remove data ($25). I tried that. It did not work. They let me return the adapter. They then explained their process and fees on an hourly rate. I was pretty woried that I was going to be out a few hundred dollars. They called me after 30 minutes told me they were able to recover the data. They could have easily ripped me off, but did not. read more

Brought in my Mac for a tune up and to see if someone could figure out what was the menacing faint sound... They got my computer back within 24 hours. Found the loose screw inside and charged me only for a half hour of work. Nice guys. read more

I like to think I am computer savvy enough to solve my own problems, but every once and a while I have no idea how to fix what has gone wrong. Recently my harddrive failed and I thought I had lost all of my data. My mother has been using Flash Tech for years, so I figiured I would give it a shot. I called Flash Tech and was helped by Joe and Mike. Brought in my computer, and low and behold they figured out how to get all of the data off of the dying drive and did within 24 hours. The labor rate isn't cheap, but when you have a computer problem that you need solved and isnt something you can tinker with and get done, Flash Tech is definitely the place to go. Thanks Joe and Mike! read more

As a long-term client of Flash Tech's (at least 20 years), I can say unequivocally that Flash Tech is as good as it gets! They have always exceeded my expectations in their professionalism, customer service, technical excellence, and timeliness. I have always felt that they cared about my business needs and that their only goal has been to provide a cost-effective and timely solution when I have needed them to solve a problem. I have never been disappointed. In addition to being excellent businessmen, and the best in their fields, the owners and employees are truly good people. If there were a 10 star rating, I would give them that. read more

Excellent, quality, and friendly service. All my options were clearly explained and service was delivered as promised - and they service both PCs and MACs. I highly recommend them. read more