My network set up was in a catastrophic shape due to an unruly house guess. I yelled the company,…read moreand almost instantly got a response. With luck they had a same day appointment available for later in the day. A quick phone convo, and confirmation, and the tech, Dmitri, arrived promptly on time. I explained the problem to Dmitri, and showed him the issue at hand. He was confident that he could fix the major mess, and quickly went to diagnosis the problem. He was completely professional and worked diligently. Considering I had been without internet and dealing with this problem for some time I was happy to have someone attend to it. I'll admit it felt kind of touch and go there as we both put our heads together for a solution, and then he reached out to his boss and another network tech, and a little light bulb went off over his head and then he really went into a flurry of work. All in all in less than an hour, Dmitri had fixed a major headache of mine. He did it professionally, and with a problem-solving determination. I would definitely use this service again (but will hopefully never end up in this predicament again.)

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

Sebastian is a waymaker. I have been a customer since 2021, and he has updated or fixed 3 desktops…read moreand one laptop. I highly recommend him. Excellent tech and customer service skills. Don't hesitate if you have a computer problem. He will take a good look at the computer and give you a thorough explanation of the possible problem and solution.

Sebastian's is great. He is very transparent, attentive in his pricing and repair process, and…read morekind. He has helped me diagnose problems with my 2020 Intel Mac Book Pro and kept it running and healthy! I find his services to be competitively priced, such as installing a new battery or port when one of mine died, and I recommend him highly.

I brought my broken laptop & a replacement problem. And I now have properly functioning laptop…read more Worth every penny. Warm Regard,.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Great company with computer geniuses to help you with every aspect of your computer from install to…read morerepair! They are brilliant and readily available. Their pricing is very reasonable and they get the job done! I highly recommend.

I wanted to shout out what a great company they are. What an amazing, pleasant experience I had…read morewith TechTrone IT Services. Our home network suddenly stopped working due to a faulty Verizon Fios router (which we had no idea about but Remon figured it out) and we also had non-working Apple Mac which needed either repair or date retrieval, re-configure Sono sound system, and other computer back-up issues. Remon is so professional, patient, knowledgeable, courteous, and just a really a great person to work with. His work is completely through and is kind enough to teach us as he goes along. He took the time to explain the issue and the process to resolve the problem we had in our 250 years old, 4,500 Sq. Ft. house. The quality of the work he has done is impeccable and their quote is very reasonable. We feel very lucky to find them and will always go to them whenever we have problem. Thank you so much for all you have done! I highly recommend him for all your IT needs.

My Computer Tech is a business I found in Yelp while I was drinking my coffee this morning. I…read morekilled enough time so I would arrive at the business when they were open. There wasn't anyone there and I thought at first I was supposed to buzz to be let inside. Then I realized by reading the sign it's a buzzer for delivery people. Duh Marianne! I decided to walk over to Best Buy and talk to the Geek Squad. Flash Forward to 11am after an unsuccessful attempt two other places, I decided to stop again on my way home. Alas there's no one there again. The second visit I took a photo of the dark inside door! I'm very disappointed that this place doesn't have the hours advertised yet there's a sign out front offering free estimates. I'm not wasting any more time here.

Ofir was responsive, reliable and professional. I like how convenient it was that he came to my…read morehouse instead of me carrying the heavy PC to a store. My computer works fine now and he offers additional help if my computer crashes again. Would use his services again.

prompt professional RELIABLE, friendly, very reasonable fee--using Nick many years, always very…read morehappy with his EXCELLENT SERVICE. Thank you.

Excellent service..reasonable price. Would definitely recommend him.. would call him again if…read moreneeded!

Fast response time! I called this place up for a quote and their prices seemed very reasonable…read more They sent over someone to fix my pc very quickly! My computer is running better than the day I bought it! The reason I'm giving it 4 stars and not 5, the job took a little longer than expected. However they sent over a really nice guy who knew his stuff! I'll use them again!

Very knowledgeable,helpful and professional. I have had a lot of help with my computer over the…read moreyears and hope many people reading this get the same !

Joe was great. He came to my apartment; couldn't resolve the issue. Took the laptop to the shop…read more Returned it the following day. I can access my files. Thank you, Helen

Our Bizhub C754E had been giving us issues for weeks and after a we called Tier4Techs.com, Joe…read moretheir technician, arrived quicktly and was extremely knowledgeable. Not only did Joe diagnose the problem, but he also took the time to explain exactly what is wrong and how he was going to repair it. What really stood out to me was Joe's expertise and efficiency. He had to order parts to get our copier up and running, and it has been working flawlessly ever since. On top of that, Tier4Techs.com was fairly priced and transparent, they don't mark up parts at all. If you're looking for a reliable, professional, and friendly copier repair service, I truly recommend Tier4Techs.com. We will be using them for all our office equipment.