Ifix is great if you need something quick like a iPod battery. This is where I came back in the…read moreiPod days. I also have trouble installing screen savers so they are a big help! I'm recommending. If you can't get merchandise you want from Apple make it yourself. The decal came with my iPad I believe. I wanted a iPad screen saver installed for it too. I did keep the Apple decal and found it recently. Haha As for this place, I'd use their service again.

I had a very disappointing experience with iFix NY Midtown regarding my ROG Ally X repair…read more Last Tuesday, they texted me saying they had diagnosed an issue with the left analog stick controller board assembly, which was affecting input and control response. They said the repair would include replacing the left analog stick controller board assembly to restore functionality. The quoted cost was $230 + tax, with an estimated turnaround time of 2-5 business days. After that, I had to call almost every day just to get updates. Then today, I received a different message saying they had received replacement parts, but not the full set. They said they could replace the damaged analog sticks themselves, but were still waiting for the round LED light rings around the sticks. They also said they could return the device with the controllers functional, but the left stick would have no LED light ring. That was concerning because the original diagnosis and quote were for the left analog stick controller board assembly, but the later message described replacing the analog sticks themselves and leaving the LED ring unfinished. For $230 + tax, I do not think a partial or incomplete repair is acceptable. When I went to pick up the device, I had already called and was told it was ready. But when I arrived, I still had to wait around 30 minutes while they reassembled it. That is not "ready for pickup." To be fair, the owner was there and was kind, apologetic, and professional. My issue was not with him. My issue was with the repair technician handling my device. His attitude was horrendous, and the interaction felt careless and unprofessional. The worst part is that after testing my ROG Ally X in-store, the left trigger felt worse than before, and the light around the stick was no longer working. I brought the device in for a specific repair, and I left feeling like it had been returned with new problems. As someone who runs a tech company and understands customer service, I was shocked by how poorly the repair side of this was handled. I had other products I was considering bringing to them, but after this experience, I will not be returning. A kind owner cannot make up for a disorganized, incomplete, and careless repair process.

I brought in my 13" Green Translucent Zenith TV to get repaired after buying a unit that would not…read morepower on from a private seller, and Hi Tech assured me that it could be fixed. The owner and the gentleman up front were very knowledgeable and assured me while walking through my every concern. They charged a reasonable price to have my set fixed, and its been working great! I would highly recommend this shop to anyone who is concerned with keeping their retro technology alive today in good health and working as it should!

I love using analog recording equipment. And had this Tascam 4 track recorder for sometime. Was…read moreworking fine until recently the play button wouldn't release. So I took back cover off and noticed the play belt slipped off the cam. This Tascam Porta 2 was serviced few years back by licensed Tascam company. Inside was clean as a whistle. So now I had no time to repair belt. Looked for repair shop and this store came up. Took unit to store and filled out on work order: Play belt slipped off cam. (See pic) Simple repair you think? Well let me tell you this place will pad the bill as high as possible. With frivolous work charges. When I went to pick up unit. I got a bill for $185 for 1 play belt. Ohh they charged me for Replaced Belts, Rebuilt Motor which was a lie etc. There was nothing wrong with anything except the play belt. On top of that they never called me to say this work needs to be done. Or provide any photos to show what they did. That's what I mean by padding the bill. So I show up to pick up unit and bring my own Tascam OEM power supply, that was original to unit. Plug it in and all is ok. Just wanted to pay and leave. There is one thing I learned in life. Never argue with a fool. Because that makes two fools. So low and behold I take unit to my job and less than an hour later the Tascam unit fails. All this work that was supposed done and it breaks done before I even get it home. Yea right! So now I take it back. And it takes another day. Funny thing is the guy working the counter is like. Hey bring that Tascam oem power supply back and he will trade it for a $3 Chinese power supply. I was born at nite. But it wasn't last nite. What a moron bad enough he is ripping me off for unapproved work. Now he wants me to trade a $30 Tascam oem power supply for a $3 one. What an idiot. Check it out if you enter this store. Enter at your own risk. And be specific about any repairs with the caveat if work goes beyond scope of original quote. That you need to approve it. And ask for proof like photos etc. And as of July 4 th after only using tape deck for two hours. Tape deck failed with same error as when taken into this shop for repair. Useless idiots who have no clue what they are doing.

This shop has fixed things for me, but what earns them the five stars is that they tell me when I…read morecan fix it myself and what to do without me having to pay them to fix it. I feel comfortable coming in knowing they'll take care of me, not just try to sell me things.

My partner went in and placed an order for a replacement screen. They said they were out of it and…read morewould order it, and when she came by to follow up, they told her that it was out of stock. When she had it reordered, they said they'd contact her when it was ready to pick up but they didn't so she went in again to inquire because she didn't want to be on hold forever via phone. Then they finally decided to reveal that it was out of stock because of its color.

Awesome place 14/10 would recommend fast service as well for my PS5 (paid for expedited service) 1…read moreday turn around. David and the Techtronic's staff know what they are doing!

Mac was getting hot - I paid for ru$h ru$h service - the…read moreguys diagnosed / cleaned & swapped out the battery I dropped it off at 11:30 picked it up at 11:30 the next day - Good service - nice crew - highly recommended

There isn't anything Mr Jennings can't repair. 70 years at this location. He deserves 5 plus…read morestars.

Beyond rude. Who does this guy think he is? He was nasty and unhelpful. I hung up on him, which I…read morenever do.

Excellent service and super fast. The flight attendant…read morespilled soda on my laptop by accident and my keyboard died. LaptopMD helped me contain the issue and cleaned the laptop within 1 hr (I paid for rush order service). They even had a super cheap external keyboard to get me going. Highly recommended and very friendly staff!

They offer a discount if you leave a positive review on the spot and show it to them. It's a pretty…read moresneaky tactic because, honestly, who doesn't want a discount? The disappointing part is that I was charged for a hard drive repair, only to be told later that the drive was beyond repair and needed to be replaced. I could have simply bought a new hard drive myself instead of paying $300 just to find out the original one wasn't working. The worst part is that they can remove my Google review, so I'm sharing my experience on Yelp this time.

This place is basically where if you work in a profession of anything audio and have the highest…read moreend equipment - when your shit breaks these are the guys that can get into your system and actually get it back fixed Sure I'd like to buy a new $5,000 piece of equipment every time my receivers or turntables breaks - but sorry Charlie I do not have that kind of corporate loot always sitting around and it's nice to know Lou and his team are a family run business that have been vetted by the best from onkyo, Macintosh, marantz, crown, to a small list of others I'm most likely missing I will say customer service is lacking a little bit In regards to them calling you and giving you updates on the status of your repair - but I'm willing to still give this a five star rating because two of my units straight up busted in the middle of covid and I know these guys were just as screwed as the rest of the world and the highly specialized parts they needed to fix my machine were reliant on supply and demand being tarnished as a result of covid. Especially considering my marantz amp and crown being a little bit more high end than most people like and needing some new boards from China took a bit of time to get. I road them like a horse though and the 2nd my parts came in they had it back to me within a day and had competed all the other small repairs that needed to be done prior to swapping put some high end audio boards. I was under a deadline to do a screening at my office and they were tireless to get it to me once they had everything. Sucks they don't take credit cards and only accept cash or check - but when you consider the amount of mom and pops shop and knowledge you have to take to into consideration when dealing with high end audio equipment these are some of the best guys out there. That and to be able to fix the oldest analog is impressive. I'd love it if they update their payment options - but these guys are the real deal if you want your high end audio equipment fixed without breaking the bank and having to redo all your high end system setups that often relies on that one specialized piece of equipment I like to always refer to as the "brains of the information" Lou is great - and the team here knows their stuff

Leo is great. He really knows his stuff. They repaired my Musical Fidelity A3 pre amp quickly and…read moreI'm so happy that it's back in my system. New is not necessarily better.

I had a couple small problems with a RED camera (Epic Dragon). One problem with my monitor, another…read morewith a loose battery bracket on the back of the camera. I called up RED customer service and they told me the monitor isn't serviceable, I'd have to buy a new one (for $2800), and I'd have to ship the camera to California to get the camera evaluated and repaired for the bracket. I've done repairs through RED several times before and was guessing it would mean my camera was gone for more than a week, and would probably have been billed between $350-500. I'm local to Brooklyn, so instead I brought the camera to Shocked. My first time going there. They got to me right away, diagnosed the monitor problem for free, and showed me it was a problem not with the monitor, but with the monitor cable. And they told me they'd fix the battery bracket for under $100 and in an hour. An hour later they called me and it was done. A+, would go there again.

I accidentally dropped by Cannon 16-35mm lens and the trim/focus ring snapped off of the glass…read more Upon inspection, the technician was able to fix it immediately. Great service.

These folks are very reliable and honest. They have repaired my vacuum cleaner and my sewing…read moremachine numerous times.

Excellent "old timer" who takes pride in solving problems rather than automatically replace. Great…read moreMiele + shop

I had an issue with a new LP player, my first and one of those cheaper models, which I'd received…read moreas a gift. Without going into the long and boring story, through my own fault I messed up the wheel and it wasn't playing records properly. I assumed it was a simple fix, but being a novice it also wasn't something I felt I could diagnose and fix myself. I called this place, and while I was told there is normally a waiting period after dropping off a device, when I explained the situation I was told to just bring it in and they would look at it. When I arrived, they took a few minutes to diagnose the issue (a washer had fallen out when I had disassembled the player) and fixed it for me, at no charge! I did ask if I owed anything, but was told not to worry about it. I was impressed with their kindness in helping out a newbie, and when I upgrade one day I'll be sure to keep them in mind for any service or repairs I need.

When I updated the Bluesound app for my Vault2i, it killed my NAD C368 integrated amplifier…read more Ernesto will be able to repair it for a very reasonable price; I'm thrilled! I was worried; there is no other integrated amplifier that compares.