I have bought appliances in many stores, but somehow, I keep coming back to this particular…read morelocation, and there is a reason why. I recently decided to buy a washer and dryer. Although I live in Manhattan and recently moved to the Bronx, I came to the PC Richards- Astoria location for a straightforward reason... Customer Service. As soon as I walked through their door, I was greeted, and Constantine provided exceptional customer service since I arrived till my washer and dryer were installed. He was very knowledgeable and explained the pros and cons of the two brands in mind. He even showed me some features (ventless) in the dryer that I was not aware of. He took his time, and I did not feel rushed in no part of the conversation (like they had in other locations). He even helped me compare the prices to ensure I was getting more for my money. When making the purchases, he offered me the items that I needed to install the washer and dryer (stackable kit) and explained that due to the supply and demand delivery was taking longer than usual. However, he wanted me to know (and he said this several times) the process to check on the status of my order was pretty simple, and I should use it if I didn't hear back from PC Richards in a few weeks. The day before my delivery confirmation, he realized that the stackable kit sent to the store was not the right one. He immediately notified me and placed another order to replace the item. My washer and dryer were installed, and I am so grateful for Constantine's help and support, and outstanding service. I will certainly come back here again.

Be cautious about having free delivery. They sent me two damaged ACs. One was completely dented…read morewhich I didn't know until my super opened the box to install. The second one (to replace the first damaged one) was delivered in a box with a gaping giant hole and a scratched AC inside. Seriously incredible. Thankfully, the third arrived and looked ok. Zero compensation for this fiasco. Still waiting for the price guarantee refund to the other AC I purchased. Horrible experience. Inspect everything if you buy from here. No returns with their ACs.

My Husband bought a Motto Android for 150.00 dollars and this phone is worthless…read more and goes off automatically on an important calls. Buyer Beware. Could not give a zero So had to give one star.

Made a purchase with "guidance" of international customer service agent with limited English by…read morephone on applying $25 gift certicate to order. Yes, I asked to speak to USA agent but DENIED & told that is NOT possible. Since my gift certificate expired on Oct 8, I decided to proceed. Mistake. Gift certificate not applied & I was charged full price on a Ninja portable blender Told by rep that transaction can NOT be cancelled. Wrong. It can be cancelled on Best Buy website if request made within 30 minutes of purchase. In the end, I lost $25 gift certificate as rep said it can't be reissued, No blender & my Sunday spoiled by arrogant Best Buy manager who I unsuccessfully appealed to & whose favorite word is NO to a decadeS long but clearly UNvalued customer.

As of lately, staff at the check-out / Amazon return station has been more friendly (shout out to…read morethe Asian girl that works evenings I didn't look at her name tag), but she is consistently friendly and professional and efficient. Otherwise, this location is usually stocked and tidy.

This Staples has all stationary and office needs . The copy area can be a little busy , patience is…read morerequired. There are many offices supplies and cleaning products. I use this Staples to return Amazon items. They are quick and unlike UPS franchises, they don't charge for a piece of tape ! If you need school supplies , the supplies here are usually a last longer and are not so cheaply made. They sell gift cards too - great if you need to grab one on the way to a party. The staff is really friendly too . Parking A+ .

A few months ago I was there for a geek squad repair. That went well…read more The other day I went for a quick online pick up. I was greeted by a nice guy as soon as I walked in. Right after that someone asked me if I needed. I said no thank you. I went to the line (I was next) the girl who was there was super friendly. She got my item in the matter of a second & I was out. Was wished a good night by her & the same dude at the entrance/exit. Overall a wonderful experience! Two thumbs up.

There is a lovely staff member named Anita who is sincerely kind, never pushy, indefatigable and…read morenot judgmental with high-maintenance customers who ask an inordinate number of questions, some of which are not pertinent. She is an example to many in our society.

Please read the other reviews and TAKE THEM SERIOUSLY! This place is a complete mess, and I…read morestrongly recommend not bringing your device here under any circumstances. My device sat for over a month with zero proactive communication. Not a single call, text, or update. I had to come in multiple times just to ask what was going on, and even then, no one could give me a clear or consistent answer. One employee was completely incapable of providing any status at all. The lack of accountability and basic customer service is shocking.

AVOID iFixScreens if you have a Macbook!…read more My Macbook Pro 2020 M1's screen was broken because I dropped my airpods case on it. I brought it to iFixScreens, and they informed me that they will special order the screen to fix it. They quoted me $400. Apple quoted me $600 so to save money, I opted for iFixScreens. This was the biggest mistake I have ever made, and had cost me $1000 in loss to repair. Not only did the repair take over a month (because they had ordered the wrong part), after fixing the screen I noticed the following problems: (1) my camera no longer worked; (2) the hinge of my Macbook was loose so when I use it, any movement of the screen will cause it to fall and snap down; (3) there are light LED streaks on the bottom of the screen. (1) The first problem was the webcam camera no longer connecting. I went back the next day, and the guy said that it was not his fault that the webcam does not work. Meanwhile the webcam used to work prior to the repair. I asked if he could fix it, and he said no, it would require me to spend more money to order the part so they could repair it. I spoke to an Apple Genius employee and he told me that the webcam and the screen are two different components, and that the reason it does not connect is because the iFixScreens repairmen did not adequately and carefully install the screen, which led to the broken camera. iFixScreens told me to buy an external webcam to fix my problem. I am a college student, and having an webcam is important, and carrying a bulky external webcam is out of the question. iFixScreens ruined my webcam and wanted to charge me more to fix it. (2) The hinge is extremely loose and it falls when I use it or move it around. I went back to iFixScreens and they said that is how MacBooks are, and they blamed my Macbook cover for adding weight which closes the screen. iFixScreens does not blame themselves for their problems, they blame you. Obviously my Macbook hinge was sturdy when I purchased it, and I even used it with a cover and had no problem prior to the "iFixScreens repair." (3) A few months later I went to them because I saw light LED screaks coming from my screen. Again, the representative did not take blame for their faulty repair. I told them I was covered under their warranty of 180 days. They told me because the MacBook screen is a "special order," it does not have 180 day warranty. It only has a 30 day warranty. This was NOT explained to me when I first came to them. The representative misrepresented the store's warranty policy by explaining to me that we have 180 days, even with knowledge that the order is a special order, he continued to say we have 180 days of warranty. Long story short, I had to go to Apple and drop $650 to fix the screen and the camera. Going forward I will go to Apple for any Macbook related problems, and avoid this place. In fact, I was so traumatized by this unprofessional and fraudulent place that I will avoid all 3rd party repair shops. I genuinely believe the screen they installed was not genuine because the hinge was loose and the LED lights were streaking. The repairmen are unskilled since they broke my webcam while fixing the screen. If I could give a 0/10 I would. If you come here to repair your MacBook Screen PLEASE AVOID!!!!!!!!!!!! UPDATE: Went to the Apple store and the genius bar tech checked out the laptop. He ran a full analysis and found that the screen that iFixScreens installed was NOT COMPATIBLE to my macbook. That is why after installation, the camera stopped working. iFixScreens guarenteed that it was a genuine product but that was another lie. I attached pictures of the screen analysis below for proof.

Al is the best! My harddrive fried and he quickly replaced it and got me back on track. There was…read moreinitially a small issue, but he fixed it and didn't charge me any additional fees. Very grateful.

The tech was friendly, caring, supportive, thorough, and helpful…read more My experience helped me make a decision about what to do with my laptop and next steps. If I have any future tech issues, I will be definitely coming here. The value is top notch . Make an appointment with them now!

Michael and Joe at MaRvGo are really great tech problem-solvers. I came to them looking for advice…read moreon a new laptop, as I was on a small budget. They got me a very reliable laptop, on budget and they even sorted out the exact software I needed to get my projects going, which I wasn't expecting at all. They're very helpful, really friendly and I highly recommend them.

From the owner: On Site Residential and Commercial Repair of PC's, Laptops, Apple Products and various other…read moreelectronic devices. A/V installation and repair, Home entertainment systems, Cell phones, Security Cameras, Web Design, and Tutoring.

They don't even deserve a star. I understand that the wait is long, because there's only 2…read moreemployees. But they're really unprofessional and rude. Please don't waste your hard earn money there. I absolutely don't recommend this location

while in astoria my samsung phone just went totally black and everything i tried did not work so i…read morewent to the local tmobile and in 5 minutes the phone was back to life and its a big thank you for the tmobile guy. good place to get a new phone , acessories, pay or bill or get tech help. will be back when its time to upgrade or recommend a friend or family member.

I live in Germany and needed urgent information from ECTACO…read more the internet telephone number for England doe not work and when calling them in Germany an answering device replied. On their call back the person spoke VERY bad german. so I called again. Their answering device is switched on all day. Now I have to wait to try calling USA. Terrible service and not to be reccommended. Wish I'd never bought the damm thing.

This company makes electronic language translators. As far as I could tell in the short time that…read moremine worked, it does a pretty fair job of translating. The problem I have is that the company refuses to stand behind its products. I bought one of the translators and it was apparently defective in design or manufacture as the housing around the display cracked within a few uses. Was a result of that crack, the device kept cutting out and rebooting, rendering it effectively unusable. I contacted the company and they basically told me to pound sand. The only thing they would do is sell me another one. They did offer me a $100 discount on a new one, but they also put it on sale for almost the same price they offered it to me with the discount. Bottom line, was that to have a working product, I would have to buy two and hope the second one did not fail as the first one did, since there is no likelihood that the company will stand behind its products. I emailed several times and got no response. They only way I could get a response was by calling them. I have been buying electronics on line for many years. This is the first time I have had a problem that the company would not stand behind. As a result, I cannot recommend that you use this company or its products. In my opinion, a company that won't stand behind its work does not deserve to get customers. If you choose to buy from them, CAVEAT EMPTOR!!! (buyer beware). Please note the address listed is the company headquarters as shown on the website. They apparently have a retail store at that location as well. I did not visit the retail store, I dealt with them on line and over the phone.