Sebastian does it again! He built me a home PC at a reasonable price that works great. He is my…read morego to for PC/laptop issues.

Sebastian is incredible! He was attentive, responsive, and fair! Fixed my computer (keyboard…read morereplacement) for $300 when Apple quoted me $1500!

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

These guys were really incredible. My laptop is fairly old, but they managed to get it set up so…read morethat it's no longer necessary for me to get a new one right away. They kept me in constant communication and understanding throughout the entire process.

Purchased a $29.99 Motorola to have a clean phone to practice video calling and screen recording…read morefor the beginning of June before tourist season settles. A nice festive Friday afternoon walking from the train station choice of two traveller and a shopper. Not that crowded went straight to the Motorola Displays saw many types of customer service associate to accommodate such an early weather change. My cashier was named Chanel and was formal about the price change then suggested the another similar model smartphone. Her attentiveness towards the entire experience of the purchase really went well for the time of afternoon which is break before evening commute and peak hours. Though interested in some Photo Video Glasses and it possibly was on another floor or further into the store made this purchase for tourist season and appraisal of your store for group tour location meetup or area bus pickup departure to be determined

The associate who welcomes you is attentive and helpful. I came in to upgrade my phone. I wish I…read morehad known that the activation is automatic before I checked out. At the Apple Store they always ask if you backed up your device before activation. I had to troubleshoot setting up the phone at a nearby cafe.

Our family paid $2,247.55 to Secure Data Recovery after being told that the recovery was largely…read moresuccessful. The primary reason for seeking recovery was our family photo collection. The recovered data was delivered in a highly disorganized format that was difficult to navigate and verify. Because of the condition of the recovered files, we were unable to determine whether our complete photo library had actually been recovered. We were told that missing files were likely mixed into the "Lost Files" recovery. After receiving the recovered data, we independently used recovery software costing less than $100 and recovered an intact 810 GB Mac Photos Library with organized chronological browsing by year and month. This recovery was substantially more usable and easier to verify than what we received from Secure Data Recovery. Had we understood that our primary photo library was not being delivered as a functioning Photos Library, we would have evaluated the value of the service very differently. We contacted the company multiple times regarding our concerns, asked questions about missing data, and requested additional assistance. After expressing our dissatisfaction and requesting further help, we did not receive any further response. This review reflects our personal experience and the recovery results we observed.

I sent my water-damaged iPhone to Secure Data because it was stuck in a boot loop and contained…read moreimportant photos for my thesis. I expected a straightforward diagnosis and a reasonable estimate. Instead, I was quoted $1,760 for what was described as extensive repairs necessary to recover the data. As a student, I couldn't afford this, and I requested the phone back. They did not release it immediately, instead, I had to exchange multiple emails and a phone call. During that call, I was told that if I removed a negative review (about their Brooklyn location falsely being advertised as walk-in), they would lower the price to $900. Extortion, plain and simple. I declined, and when I finally got my phone back, I plugged it in and--lo and behold--it worked perfectly. Which means one of two things: 1. They were fully prepared to charge me $1,760 for "repairs" that were not necessary, or 2. They performed repairs without my consent, then failed to disclose it when returning the device. Either way, this is dishonest and exploitative. I'm relieved I got my data back, but I feel like I narrowly avoided being scammed out of a huge sum of money. Consumers deserve transparency and integrity--qualities this company clearly lacks.

Got a terrific buy of 43" Smart TV for approximately $180.00 last week online. I also contracted…read morefor 2-year Geek Squad. Television was delivered to my building lobby this past weekend but when I called to have it installed atop my dresser in my studio apartment living room the quoted cost for installation is $239.00! So very disappointed as the new TV remains inside my apartment uninstalled.

Worst customer experience at this store. Every Best Buy associate I tried to talk with runs away…read morefrom you like they are busy. Store was empty. All their staff are chatting but when they see you walk towards them they try to walk away. I tried to redeem a rewards promo at the store. One of the store associates accidentally voided my transactions and the rewards promo go deleted. After back and forth, they said there is nothing they can do and to call customer service. Customer service didn't help so I lost the reward but that is fine. Best Buy 23rd street lost a customer because I was going to buy something but now I will purchase the item somewhere else. They need to do better and make it right to the customer if they made a mistake. And they need to train their employees better to help their customers. Otherwise, no one will go to their stores.

I had a last minute job come up where I needed a very specific computer. Computer Overhauls had it…read moreand answered a bunch of my questions instantly. This is a great company and I look forward to working with them again soon.

Great small + dedicated store in NYC! good prices + personal help. I sadly had to return my…read morecomputer bc of compatibility problems. no problem. my next used Mac will definitely come from them!

Scam Business they sell Faulty products marked up 100 Percent. Bought a camera battery from them…read morewhich stopped working right away they sold it to me for $160 online it costs $15 Scammers.

Dear Sirs, me and my wife visited you the 1 june 2014. We bought from you several products. Ex…read more Samsung WB250, Panasnic HX-DC10 and Cybertec picoprojector HDP80. Out of bad luck I lost the cable for reload the Cybertec projector. I ask you very kindly if you can supply 1-2 of this cable. I am afraid of try an other brand here in Sweden. Can you please respond on above matter by return. Best regards, Bengt Andersson Sweden Email: bengt@vemmerlov.nu Mobil: 46-70 5907548 please contact by text, if not email.

i called 2 other top rated companies looking for help finding a product and was simply instructed…read moreto go to thier website and look around. i email Adorama and listed what i was looking for and they ran with it. they found the items, sent me a quote and shipped it all within an hour! Customer service was Exceptional. They made a lifetime customer out of me.

Excellent Value & Outstanding Customer Service…read more I had an excellent experience purchasing my Roland FP-10 keyboard bundle from Adorama. The package included the keyboard, stool, sustain pedals, and headphones, all at a fantastic price. Everything arrived in great condition, and I was very happy with the value I received. The only issue I encountered was that the headphones were defective. I contacted Adorama, and their customer service responded promptly. They advised me to contact the headphone manufacturer directly since it would be the fastest way to resolve the issue. I'm so glad I followed their recommendation. The manufacturer immediately took care of everything and is sending me a brand-new set of headphones without requiring me to return the defective pair. The entire process was quick, easy, and hassle free. Overall, I'm extremely happy with my purchase and with the customer service I received. Even though there was a minor issue with one item in the bundle, it was handled efficiently, and I couldn't be more pleased with the outcome. I would definitely purchase from Adorama again and highly recommend them to anyone looking for quality products at great prices.